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Reviews of The Park Navi Mumbai

4.5 out of 5
The Park Navi Mumbai
Plot No-1, Sector-10, Cbd Belapur, Navi Mumbai, Maharashtra

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 127 reviews" "
Rating 8 - Good. 48 out of 127 reviews" "
Rating 6 - Okay. 28 out of 127 reviews" "
Rating 4 - Poor. 13 out of 127 reviews" "
Rating 2 - Terrible. 9 out of 127 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Faizulla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 3 nights in Jun 2023
Response from Team- The Park, Navi Mumbai on 29 Jun 2023
Dear Guest,Thank you for sharing your valuable feedback. It is a delight to note you had pleasant experience at The Park Navi Mumbai. Your feedback is truly encouraging and will motivate the team to serve better. We value your patronage and look forward to welcome you again at The Park Navi Mumbai. Best regards,

6/10 Okay

rajesh

Business traveller
Liked: Cleanliness, property conditions & facilities
Food Quality poor specially dinner and very limited choice for vegetarians at buffet . Room service needed swiping and payment at the room itself is unheard of
Stayed 1 night in Jun 2023
Response from Team- The Park, Navi Mumbai on 29 Jun 2023
Dear Guest,Thank you for choosing to stay with us during your recent visit to Navi Mumbai city. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We were disappointed to learn of the shortcomings you experienced and we're currently taking steps to improve more on guest service and experience. We value your patronage and look forward to welcome you again at The Park Navi Mumbai. Regards,

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Good Rooms
A great hotel, very good service, very nice food, found the bathroom a bit unclean but the room was very well maintained.
Stayed 1 night in Apr 2023
Response from Team- The Park, Navi Mumbai on 18 May 2023
Dear Guest, Thank you for sharing your valuable feedback. It is a delight to note you had pleasant experience at The Park Navi Mumbai. Your feedback is truly encouraging and will motivate the team to serve better. We value your patronage and look forward to welcome you again at The Park Navi Mumbai.Best regards,

2/10 Terrible

Apurva

Disliked: Cleanliness
Not a great property & management is not customer friendly. They charged for all unused nights stating that my room is booked since day 1 and they have been charging me for that. So when I checked in, they have me waited for almost 1 hr to give me a room, saying that they need to prep the room. when I got the room, it was worst than 2-star hotel. literally worst (5-inch bedding), when I complained, the response was, this is the only room they have. and yet they kept charging for me all 3 unused nights. After escalations and complaints, they moved me to a different room. NEVER EVER AGAIN. false claim of 3-4 star property.
Stayed 3 nights in Feb 2023
Response from Team- The Park, Navi Mumbai on 28 Mar 2023
Dear Guest, Thank you for choosing to stay with us during your recent visit to Navi Mumbai city. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We were disappointed to learn of the shortcomings you experienced and we're currently taking steps to improve more on guest service and experience. We value your patronage and look forward to welcome you again at The Park Navi Mumbai. Regards

10/10 Excellent

Bhushan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 4 nights in Feb 2023
Response from Team- The Park, Navi Mumbai on 28 Mar 2023
Dear Guest, Thank you for sharing your valuable feedback. It is a delight to note you had pleasant experience at The Park Navi Mumbai. Your feedback is truly encouraging and will motivate the team to serve better. We value your patronage and look forward to welcome you again at The Park Navi Mumbai. Best Regards,

4/10 Poor

A Padmanabhan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad hotel with equally bad service
The hotel does not even come close to the cleanliness and standards of other hotels in this star/price range. Restaurent service was really disappointing and slow. Even basic drinks like tea takes roughly 1 hour to be served. Rooms and toilets were not really clean. The provided towels had bad smell. The pool area did not have any towels for use. Toilets next to the pool area were in really bad condition. All in all, we had high hopes, but was hugely disappointed.
Stayed 4 nights in Jul 2022
Response from Team- The Park, Navi Mumbai on 28 Mar 2023
Dear Guest, Thank you for choosing to stay with us during your recent visit to Navi Mumbai city. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We were disappointed to learn of the shortcomings you experienced and we're currently taking steps to improve more on guest service and experience. We value your patronage and look forward to welcome you again at The Park Navi Mumbai. Regards

10/10 Excellent

Jyothi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poornima ar front desk Manager Zaid Food — Sushmita and Syonn Amazing service.
Stayed 4 nights in Apr 2022
Response from Team- The Park, Navi Mumbai on 29 Jun 2022
Dear Guest, Thank you for sharing your valuable feedback. It is a delight to note you had pleasant experience at The Park Navi Mumbai. Your feedback is truly encouraging and will motivate the team to serve better. We value your patronage and look forward to welcome you again at The Park Navi Mumbai. Best regards,

6/10 Okay

Debabrata

Business traveller
Liked: Room comfort
Business Travel
Not a clean hotel, outside the room it was dirty. Also service takes a long time . At reception there was staffs who are not trained
Stayed 1 night in Nov 2021

2/10 Terrible

ABDIKANI

Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Not what we expected but doable.
This is a commuter hotel. From a foreign tourist perspective it did not meet our expectations or fulfilled its description online. Hot water is turned off during the day. Reception did not warn us and we had to ask twice to have it available for our stay (our wedding). Double occupancy rooms were not provided with enough towels or bedding due to instructions by management that only one commuter stays in a room. We had to ask 4 times before being given a second comforter for a two bed room. The only upside was the restaurant. The food and staff at the restaurant were extremely good and made us feel special. A nice change from the rest of the stay. The reception staff was polite but not sure what happened but we had to repeatedly ask for the same basic things ( enough towels, robes, blankets, hot water etc). The rooms were large but for a 5 year old hotel in desperate need of updating. Especially bathroom fixtures (like malfunctioning toilets and shower fixtures) and grimy light switches and loose outlets. The carpets in hallways need deep cleaning and a paint refresh would be best. I’d say this should be rated a local 3 star commuter hotel rather than 4 star international hotel. The location is good but not suitable for tourists walking at night to restaurants. It fulfilled our needs but wasn’t at all what we expected from the description online prior to booking.
Stayed 4 nights in Mar 2020
Response from Best regards, Team- The Park, Navi Mumbai on 9 May 2020
Dear Guest, Thank you for choosing to stay with us during your recent visit to Navi Mumbai city. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We were disappointed to learn of the shortcomings you experienced and we're currently taking steps to improve more on guest service and experience. We value your patronage and look forward to welcome you again at The Park Navi Mumbai.

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room! Very comfortable bed. My request for an iron and ironing board was fulfilled promptly. Only drawbacks: They could only supply one key card per room. Hot water turned off in the middle of the day.
Stayed 5 nights in Mar 2020
Response from Best regards, Team- The Park, Navi Mumbai on 9 May 2020
Dear Guest, Thank you for choosing to stay with us during your recent visit to Navi Mumbai city. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We were disappointed to learn of the shortcomings you experienced and we're currently taking steps to improve more on guest service and experience. We value your patronage and look forward to welcome you again at The Park Navi Mumbai.

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Best regards, Team- The Park, Navi Mumbai on 9 May 2020
Dear Guest, Thank you for sharing your valuable feedback. It is a delight to note you had pleasant experience at The Park Navi Mumbai. Your feedback is truly encouraging and will motivate the team to serve better. We value your patronage and look forward to welcome you again at The Park Navi Mumbai.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Best regards, Team- The Park, Navi Mumbai on 9 May 2020
Dear Guest, Thank you for sharing your valuable feedback. It is a delight to note you had pleasant experience at The Park Navi Mumbai. Your feedback is truly encouraging and will motivate the team to serve better. We value your patronage and look forward to welcome you again at The Park Navi Mumbai.

10/10 Excellent

Mahomed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at The Park Navi Mumbai
We had a wonderful and comfortable stay at The Park Navi Mumbai.The service that was given by Zahid Khan was exceptional. Thank you Zahid Supriya at breakfast was most helpful. She was very pleasant. The breakfast was too good and delicious Thank you to all the staff for making our stay comfortable We will definitely be coming back to The Park Navi Mumbai
Stayed 8 nights in Jan 2020
Response from Best regards, Team- The Park, Navi Mumbai on 9 May 2020
Dear Guest, Thank you for sharing your valuable feedback. It is a delight to note you had pleasant experience at The Park Navi Mumbai. Your feedback is truly encouraging and will motivate the team to serve better. We value your patronage and look forward to welcome you again at The Park Navi Mumbai.

10/10 Excellent

Ranjana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Best regards, Team- The Park, Navi Mumbai on 9 May 2020
Dear Guest, Thank you for sharing your valuable feedback. It is a delight to note you had pleasant experience at The Park Navi Mumbai. Your feedback is truly encouraging and will motivate the team to serve better. We value your patronage and look forward to welcome you again at The Park Navi Mumbai.

8/10 Good

Sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good value for money
Stayed 3 nights in Dec 2019
Response from Best regards, Team- The Park, Navi Mumbai on 9 May 2020
Dear Guest, Thank you for sharing your valuable feedback. It is a delight to note you had pleasant experience at The Park Navi Mumbai. Your feedback is truly encouraging and will motivate the team to serve better. We value your patronage and look forward to welcome you again at The Park Navi Mumbai.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. I had visited multiple times and my experience was good
Stayed 1 night in Aug 2019
Response from Best regards, Team- The Park, Navi Mumbai on 9 May 2020
Dear Guest, Thank you for sharing your valuable feedback. It is a delight to note you had pleasant experience at The Park Navi Mumbai. Your feedback is truly encouraging and will motivate the team to serve better. We value your patronage and look forward to welcome you again at The Park Navi Mumbai.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. I had visited multiple times and my experience was good
Stayed 1 night in Aug 2019
Response from Best regards, Team- The Park, Navi Mumbai on 9 May 2020
Dear Guest, Thank you for sharing your valuable feedback. It is a delight to note you had pleasant experience at The Park Navi Mumbai. Your feedback is truly encouraging and will motivate the team to serve better. We value your patronage and look forward to welcome you again at The Park Navi Mumbai.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice.During last 1 month I have visited 3 times and I stayed at The Park Navi Mumbai
Stayed 1 night in Sep 2019
Response from Best regards, Team- The Park, Navi Mumbai on 9 May 2020
Dear Guest, Thank you for sharing your valuable feedback. It is a delight to note you had pleasant experience at The Park Navi Mumbai. Your feedback is truly encouraging and will motivate the team to serve better. We value your patronage and look forward to welcome you again at The Park Navi Mumbai.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
Not so good Good food sfaff is good But some things are not good They can add any charge in your bill that you not use
Stayed 2 nights in Jun 2019
Response from Best regards, Team- The Park, Navi Mumbai on 9 May 2020
Dear Guest, Thank you for choosing to stay with us during your recent visit to Navi Mumbai city. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We were disappointed to learn of the shortcomings you experienced and we're currently taking steps to improve more on guest service and experience. We value your patronage and look forward to welcome you again at The Park Navi Mumbai.

8/10 Good

Shifra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean, staff very courteous. Food menu was quite good. It was a very comfortable stay.
Stayed 1 night in May 2019
Response from Best regards, Team- The Park, Navi Mumbai on 9 May 2020
Dear Guest, Thank you for sharing your valuable feedback. It is a delight to note you had pleasant experience at The Park Navi Mumbai. Your feedback is truly encouraging and will motivate the team to serve better. We value your patronage and look forward to welcome you again at The Park Navi Mumbai.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The staff was excellent and the food served at the restaurant was excellent as well
Stayed 5 nights in May 2019
Response from Best regards, Team- The Park, Navi Mumbai on 9 May 2020
Dear Guest, Thank you for sharing your valuable feedback. It is a delight to note you had pleasant experience at The Park Navi Mumbai. Your feedback is truly encouraging and will motivate the team to serve better. We value your patronage and look forward to welcome you again at The Park Navi Mumbai.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Best regards, Team- The Park, Navi Mumbai on 9 May 2020
Dear Guest, Thank you for sharing your valuable feedback. It is a delight to note you had pleasant experience at The Park Navi Mumbai. Your feedback is truly encouraging and will motivate the team to serve better. We value your patronage and look forward to welcome you again at The Park Navi Mumbai.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Best regards, Team- The Park, Navi Mumbai on 9 May 2020
Dear Guest, Thank you for sharing your valuable feedback. It is a delight to note you had pleasant experience at The Park Navi Mumbai. Your feedback is truly encouraging and will motivate the team to serve better. We value your patronage and look forward to welcome you again at The Park Navi Mumbai.

8/10 Good

Indraneel

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2019
Response from Best regards, Team- The Park, Navi Mumbai on 9 May 2020
Dear Guest, Thank you for sharing your valuable feedback. It is a delight to note you had pleasant experience at The Park Navi Mumbai. Your feedback is truly encouraging and will motivate the team to serve better. We value your patronage and look forward to welcome you again at The Park Navi Mumbai.

8/10 Good

ATUL

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2019
Response from Best regards, Team- The Park, Navi Mumbai on 9 May 2020
Dear Guest, Thank you for sharing your valuable feedback. It is a delight to note you had pleasant experience at The Park Navi Mumbai. Your feedback is truly encouraging and will motivate the team to serve better. We value your patronage and look forward to welcome you again at The Park Navi Mumbai.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is nice to stay in the Park Hotel Navi Mumbai. One of the best and comfortable hotel in the heart of Navi Mumbai.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel, extremely good and helpful staff.
Stayed 6 nights in Nov 2018

10/10 Excellent

geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

RAVISHANKAR, MYSURU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with very good facilities! Great value for money!!
Stayed 1 night in Oct 2018

6/10 Okay

atanu, Delhi

Disliked: Staff & service
Not the Park we know.
Cold and reluctant staff, poor food and service brings in sad experience of stay.
Stayed 2 nights in Sep 2018

8/10 Good

SRINIVASAN, Mysore

Liked: Staff & service
Disliked: Cleanliness
PARK PROPERY NEEDS BETTER MAINTENANCE
BEING A PARK PROPERTY IT WAS FAR FROM EXPECTATIONS . THE ROOM WAS SMELLY - KINDOF DAMPNESS SMELL . PILLOWS WAS HARD. BUFFET BREAKFAST WAS OK
Stayed 1 night in Sep 2018

10/10 Excellent

Joseph P

Value for money
it was a very good stay.
Stayed 2 nights in Aug 2018

8/10 Good

joe, UK

Liked: Staff & service, property conditions & facilities
Monsoon Mumbai
The hotel was fine. It’s a bit old and tired and a bit expensive for (alcoholic) drinks but I needed a hotel near to my office and it was a reasonably priced room. Staff as usual were very good. Travel to and from airport is a long journey due to Mumbai traffic and lots of on going road works for metro system. 40 minutes early morning but 3hours early evening.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Its value for money hotel. Good stay.
Stayed 1 night in Jun 2018

8/10 Good

sumit, India

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Nice hotel ..located in calm quiet area though close to highway and office area of new Mumbai. ..property have huge parking area ...but as per 5 star catagory the hotel need more improvement in the decor and other facilities. ..good humble staff ...rooms are quiet big ...food and boast need huge improvement. .taste is good but the menu are very same which is very frustrating off course ..as you hv to drive 10 min to get to the pub and food joint area ...after all day work was tiring hence had no option but took the same menu food
Stayed 2 nights in May 2018

8/10 Good

Priyank, new delhi

Liked: Cleanliness, staff & service
Finer details like a towel or a moisturizer were missing which stopped me from having a great experience. The food, the interiors, the staff were brilliant.
Stayed 3 nights in Apr 2018

2/10 Terrible

Hui, Hong Kong

Disliked: Cleanliness, staff & service, room comfort
overbooked by hotel
Sent me to another random hotel nearby-ish with no warning. I had airport pickup, driver dropped me off the wrong hotel, then to the correct hotel that i’m supposed to stay. I had no warning, no info, nothing, only realised about this after I asked the driver why am I not in Park hotel. Turns out there was apparently some “maintenance” work going on. They claim I was not reachable via mobile but they could’ve emailed me to tell me and they didn’t. Absolutely ridiculous.
Stayed 4 nights in Feb 2018

6/10 Okay

vinod, Australia

Too far from Mumbai city, hotel was alright but is over rated, some amenities were not in working order
Stayed 1 night in Jan 2018

8/10 Good

Col, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Very good breakfast.
Clean and comfortable. Very good breakfast (including buffet and dosas to order). Evening buffet is good too for extra. Room (deluxe) was very good with very comfortable, firm but soft bed. Rain shower.
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
A decent hotel but housekeeping needs improvement
Nice staff, clean rooms, reasonably good breakfast with enough spread, smooth check in and check out process.. areas of improvement : towels - neither clean nor enough, no shower gel (only soap though good), room temperature (too cold)..
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Currently in terrible state - esp the common areas
Terrible. Bed was saggy, and overall the hotel is in bad condition. Looks like renovation work is on.
Stayed 1 night in Oct 2017

4/10 Poor

Sandeep, New Delhi

Disliked: Room comfort
Worst Experience
An Isolated hotel with bad food quality and at the time of check out hotel demanded me for INR 6000 as they told me that I have made phone calls. When I asked them when the call was as made they informed at around 4 PM in the evening on every day. As per my normal schedule I never reached hotel prior 8PM on daily basis and was busy at customer site. Finally they agreed and didn't charge for that but really this is worst experience I ever had.
Stayed 2 nights in Jul 2017

8/10 Good

sanjib, kollata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Good place to stay in good environment and services .
Response from Hotel Manager on 5 May 2017
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Regards Hotel Manager The Park Navi Mumbai

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick proximity to get to where we needed to go
Great stay, very nice staff, the food was good there for the breakfast in the morning but it was kind of expensive, about $11.00 US with taxes included after conversion which is MUCH higher than you would find outside of the hotel. Room was comfortable and the only real issue is that the WIFI was very on and off spotty in the room. We were on the 5th floor.
Response from Hotel Manager on 8 Mar 2017
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Regards Hotel Manager The Park Navi Mumbai

4/10 Poor

Verified traveller

Disliked: Staff & service
hotel review.
not good. car rental expensive. Hotel staff unprofessional. One restaurant closed.

6/10 Okay

Verified traveller

Was billed twice for a one night stay.
Room service was expensive. Hotel overall is decent and reasonably clean. Breakfast buffet has good options but quality of few entrees and tea can be improved. Was not happy to see my stay being billed twice.
Response from Hotel Manager on 8 Mar 2017
Dear Guest, Thank you for choosing to stay with us during your recent visit to Navi Mumbai city. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We were disappointed to learn of the shortcomings you experienced and we're currently taking steps to improve more on guest service and experience. We value your patronage and look forward to welcome you again at The Park Navi Mumbai. Regards Hotel Manager The Park Navi Mumbai

4/10 Poor

Ketki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Sad and Forgettable!!!
The experience was rather sad and forgettable. To begin with the attitude of the staff was unfriendly and discourteous. We had a stay+breakfast package. When we told the staff that we would be leaving very early and so would not eat breakfast, so it would be nice if they could convert it to a stay+dinner package and we were prepared to pay the difference in price, they flatly refused. In the morning we had asked for a wake up call. We got 6 wake up calls every 10 mins. At check out the staff boy was asked to put the bags in the car, but instead for some strange reason, he went and put our luggage back into our room which caused unnecessary delay and in the process my husband missed his flight!!! We had gone to celebrate our anniversary, hoping that it would be a memorable experience, but it made for a terrible experience instead!!!
Response from General Manager on 8 Mar 2017
Dear Guest, Thank you for choosing to stay with us during your recent visit to Navi Mumbai city. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We were disappointed to learn of the shortcomings you experienced and we're currently taking steps to improve more on guest service and experience. We value your patronage and look forward to welcome you again at The Park Navi Mumbai. Regards Hotel Manager The Park Navi Mumbai

6/10 Okay

Verified traveller

Disliked: Staff & service
Response from Hotel Manager on 8 Mar 2017
Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our Management. We do hope you give us another chance as we will definitely improve our services. Regards Hotel Manager The Park Navi Mumbai