Ratings based on 172 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from Hua Hin, Thailand

Thought it was close to the international airport

Posted 15-Jun-2015
Pros: nothing
Cons: maybe train the staff to be more responsive
Location: nothing
Checked in around 3pm and waited 45mins. for them to find my reservations. I had asked for a non-smoking room and at first was given a smoking room. When i requested a room change they did change the room to a king bed, when i was staying with my daughter. Needless to say...it was an uncomfortable night. We asked about getting internet...never got the connection. We were given the wrong username and Id. Will never repeat a stay here again
1 out of 5
by A verified traveller from Boston

Very bad customer service..

Posted 14-Jun-2015
For online booking,kids age is between 0 to 17..And when we checked in, My 13 yr old niece was considered asult by then and we have to book another room for whopping $130 dollars.I also paid seperate for breakfast. But when we went for breakfast, We were not allowed to have breakfast without explanation. Worst experience ever
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-May-2015
It was a good experience. The furniture looks old. Renovation could help the hotel
2 out of 5
by A verified traveller

Posted 21-May-2015
Nothing good about the hotel, conjusted. The roads to hotel is very bad and chec-in out times are late. It's not a 5 star hotel, rather a 2.5 star.
4 out of 5
Recommended
for Everyone
by A verified traveller from Gurgaon

Great location & Great comfort

Posted 16-May-2015
Pros: Location & Facilities
Cons: Replenishment of Mini Bar & Tea Section
Location: Explore Mumbai
Facilities and location is outstanding People are Good Food is exceptional
4 out of 5
by A verified traveller

Nice hotel near to airport

Posted 16-May-2015
Pros: Room size and facilities
Cons: Food taste.Little bit more tasty food can be cooked.Although food was good but not best.
Location: juhu beach is around 4to 5 km and bandstand 10 km.Airport is very near.Dominozz is also near.juhu pvr is also near by around 4 km.
Room was bigger and nice.Amenities were good.Its perfect in its budget
3 out of 5
Recommended
for Everyone
by A verified traveller from NH

If you need a transit hotel

Posted 26-Apr-2015
Pros: Friendly helpful staff.
Cons: To go back to a proper 5 star rating the rooms need some help.
Location: Airports. Transit hotel. Not downtown.
Then the Orchid might be a good choice. It is very close to the Domestic Airport so you get some extra time to catch a flight there. No worries about being stuck in the Mumbai traffic. My night stay included a breakfast as well as airport transport. Be aware that transport to/from the International airport is extra. And expensive. I have stayed there before a couple times and it is showing its age. Especially in the rooms. But comfortable and clean enough. The staff were great, even the IT guy who could NOT make the internet work in my room (at 2:00 am) were a pleasure to deal with.
1 out of 5
by A verified traveller

Posted 15-Apr-2015
Pros: Nothing
Cons: Communication !
Disappointing ! Disappointing ! Disappointing ! Disappointing ! Disappointing ! Disappointing ! Disappointing ! Disappointing ! Disappointing ! Disappointing ! Disappointing ! Disappointing !
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Apr-2015
It's was good.already recommended to couple of friends
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 07-Apr-2015 on Hotels