Ratings based on 261 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellence

Posted 18-Mar-2015
My favourite hotel in Mumbai. Some of the best restaurants in the city. Top service. Great swimming pool and gardens. I stayed for 14 days and was treated like family. Recommended for business, tourists and families. Location is very near to the international airport terminal and quite well positioned for visits to Bandra / BKC (approx 15 mins). To reach the very South of Mumbai will take approx 45 - 60 mins depending upon traffic. Always try to avoid rush hours when moving around the city! You will easily double your travel time otherwise.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Dubai

Excellent Hotel

Posted 08-Mar-2015
Pros: Staff, services, food and cleanliness.
Cons: Bed comfort
Location: Next time I am planning to bring the kids, maybe some kids play area or park.
Everything was brilliant, professional and very clean; I loved my stay and would recommend your hotel for future guests
5 out of 5
Recommended
for Everyone
by A verified travellerfrom p

Excellent

Posted 05-Mar-2015
Lovely stay and the food in the restuarent was superb
Comment from Hotel Management
12-Mar-2015 by The Leela Mumbai, Hotel Management
Dear Guest, Greetings from The Leela Mumbai. Thank you for your valuable feedback and we are pleased to hear that you were satisfied with the overall experience of our offerings at The Leela Mumbai. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages us in our quest to provide luxury hospitality. We are pleased to hear that we were able to delight you in terms of the guest services and culinary experience which have been specially crafted for discerning guests like yourself. If there is anything more you would like to share with us, which can guide us to make your next visit more memorable and comfortable, we would be delighted to hear from you. We look forward to welcoming you back very soon. Sincerely, Ashish Kumar Rai General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel very Close to the airport

Posted 14-Feb-2015
Pros: The front desk answering all the queries and handing out route maps to the places enquired.
The room was very good but a bit small. The staff were very courteous and helpful. Overall experience at the Hotel was beautiful.
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Minneapolis area

Royal Business Stay.

Posted 12-Feb-2015
Pros: Very hospitable and friendly staff. Go out of their way to make you feel like someone special. Great breakfast buffet with anything you want.
Cons: Could use an iron and ironing board in the closet rather than calling for one for longer stays.
Location: Pretty much self-contained with restaurants and lounge and some shops. No where to really walk, but quick ride to other close-by hotels.
Business stay. Many day trips in and out of the hotel. Good transportation services and high security. Met with some business clients in the hotel's lounge, which was conducive to meeting venues. Relaxed outdoor lounge area was beneficial, as well. Staff was good at remembering names and what we did and catering to us whenever they thought we needed it.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 09-Feb-2015
Cons: The reception desk staff was not very friendly compared to other hotels. Service at the tables outside was VERY poor.
Location: The location is very close to the airport which is why we has selected it. There is not much to do in in the vicinity.
A very beautiful hotel. The decor of the hotel is very nice. The rooms were clean and well appointed
Comment from Hotel Management
12-Mar-2015 by The Leela Mumbai, Hotel Management
Dear Guest, Greetings from The Leela Mumbai. Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages and motivates us in our quest to provide luxury hospitality. We are pleased to hear that we were able to delight you in terms of the room accommodation which have been specially crafted for discerning guests like yourself. If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you. We look forward to welcoming you back very soon. Sincerely, Ashish Kumar Rai General Manager
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Beautiful Hotel

Posted 06-Feb-2015
Pros: Style and comfort
Location: Close to International Airport just 5 minutes away and in Mumbai, that is saying something!
Very comfortable room, clean and shower was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel for an overnight stay

Posted 11-Jan-2015
This hotel is simply superb and the location is ideal for an overnight stay in Mumbai. Its right next to the International airport and 10 mins from the Domestic airport, so you can just roll out of bed and into the airport.
Comment from Hotel Management
12-Mar-2015 by The Leela Mumbai, Hotel Management
Dear Guest, Greetings from The Leela Mumbai. Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages us in our quest to provide luxury hospitality. We are pleased to hear that we were able to delight you in terms of the guest services which have been specially crafted for discerning guests like yourself. If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you. We look forward to welcoming you back very soon. Sincerely, Ashish Kumar Rai General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom australia

Amazing ambience

Posted 08-Jan-2015
Amazing experience leela is always my favourite.excellent experience
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Dharamsala

Next to airport, near beach, feel pampered !

Posted 05-Jan-2015
Pros: Everything -
Cons: it should be free so everybody could go !
Location: Airport is 10 min., really. Then 30 min, lovely Kanheri Buddhist caves, go before noon, gets noisy. Beach is near too.
Amazing staff, courteous, attentive yet unobtrusive. Luxurious room (Club Floor), every possible detail, and exquisite gardens, beautiful pool, great food in five different restaurants - Chinese; Indian; a 24-hr Coffeehouse; a grill + appetizer delights, also served in garden, pool area, and Le Cirque, gastronomy ....