Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Stanmore

Nice hotel for a short stay

Posted 18-May-2015
Pros: The swimming pool area
Cons: Nothing needed improving
Location: Very close to airport, prefect for our needs
Everything perfect, excellent Chinese restaurant, great size room, perfect attention to detail!!!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Dubai

Very Near Airport. Prompt & courteous service.

Posted 10-May-2015
Pros: Efficient yet unobtrusive service. homely and good food, friendly service.
Cons: Carpets appear to require upgrade
Location: 5 minutes from airport
Surprise telephone call informed us courtesy coach pickup from airport. Staff everywhere are trained to be polite.Excellent food and reasonable prices overall. Modest prices for 5 star service. Absolutely no room for complaint. Will certainly repeat our stay there next time.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

A fantastic experience!

Posted 08-Apr-2015
Loved every minute of our stay. Well worth upgrading to a club room.
5 out of 5
by A verified travellerfrom Bielefeld

herrschaftliches Hotel mit schönem Garten

Posted 31-Mar-2015
Pros: gutes Frühstück, schönes Ambiente, guter Service
Cons: WLAN ist nicht kostenfrei und ziemlich teurer; das Föhnkabel ist für große Menschen viel zu kurz;
Location: ein Katzensprung vom internationalen Flughafen
praktisch, da sehr nah am Flughafen und ohne Staus erreichbar; Check In auf dem Zimmer ist sehr angenehm; Personal ist sehr aufmerksam; schöne Hotelanlage;
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellence

Posted 18-Mar-2015
My favourite hotel in Mumbai. Some of the best restaurants in the city. Top service. Great swimming pool and gardens. I stayed for 14 days and was treated like family. Recommended for business, tourists and families. Location is very near to the international airport terminal and quite well positioned for visits to Bandra / BKC (approx 15 mins). To reach the very South of Mumbai will take approx 45 - 60 mins depending upon traffic. Always try to avoid rush hours when moving around the city! You will easily double your travel time otherwise.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Dubai

Excellent Hotel

Posted 08-Mar-2015
Pros: Staff, services, food and cleanliness.
Cons: Bed comfort
Location: Next time I am planning to bring the kids, maybe some kids play area or park.
Everything was brilliant, professional and very clean; I loved my stay and would recommend your hotel for future guests
Comment from Hotel Management
17-Apr-2015 by The Leela Mumbai, Hotel Management
Dear Guest, Greetings from The Leela Mumbai. Thank you for your valuable feedback and we are pleased to hear that you were satisfied with the overall experience of our offerings at The Leela Mumbai. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further motivates us in our quest to provide luxury hospitality. We are pleased to hear that we were able to delight you in terms of the guest services which have been specially crafted for discerning guests like yourself. If there is anything more you would like to share with us, which can guide us to make your next visit more memorable and comfortable, we would be delighted to hear from you. We look forward to welcoming you back very soon. Sincerely, Ashish Kumar Rai General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom p

Excellent

Posted 05-Mar-2015
Lovely stay and the food in the restuarent was superb
Comment from Hotel Management
12-Mar-2015 by The Leela Mumbai, Hotel Management
Dear Guest, Greetings from The Leela Mumbai. Thank you for your valuable feedback and we are pleased to hear that you were satisfied with the overall experience of our offerings at The Leela Mumbai. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages us in our quest to provide luxury hospitality. We are pleased to hear that we were able to delight you in terms of the guest services and culinary experience which have been specially crafted for discerning guests like yourself. If there is anything more you would like to share with us, which can guide us to make your next visit more memorable and comfortable, we would be delighted to hear from you. We look forward to welcoming you back very soon. Sincerely, Ashish Kumar Rai General Manager
5 out of 5
Recommended
for Business Travellers
by Jorge Daniel

This traveller left a rating score only Posted 18-Feb-2015 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by Matthewfrom London

One night buisness stop over

Posted 16-Feb-2015 on Hotels.com
One night stay in Mumbai, ideal location for Airport and Hotel is impressive but as it has been in existence for many years so is of an old luxury style. Annoying you have to pay for WIfi. But service and ambience of Hotel very relaxing and attentive.
Comment from Hotel Management
07-Mar-2015 by The Leela Mumbai, Hotel Management
Dear Guest, Greetings from The Leela Mumbai. Thank you for your valuable feedback and we are pleased to hear that you were satisfied with the overall experience of our offerings at The Leela Mumbai. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages us in our quest to provide luxury hospitality. We are pleased to hear that we were able to delight you in terms of the guest services which have been specially crafted for discerning guests like yourself. We have duly noted your comment on our internet service charge. Please be assured we continuously strive to further refine our offerings and your suggestion will be implemented based on a feasibility study which is being carried out in this aspect. If there is anything more you would like to share with us, which can guide us to make your next visit more memorable and comfortable, we would be delighted to hear from you. We look forward to welcoming you back very soon. Sincerely, Ashish Kumar Rai General Manager
3 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 15-Feb-2015 on Hotels.com