Ratings based on 302 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Posted 04-Jun-2015
Food here is not as per 5star standards... It's really really bad...
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-May-2015
Great experience. Nice hotel. Polite staff. Efficient service.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Stanmore

Nice hotel for a short stay

Posted 18-May-2015
Pros: The swimming pool area
Cons: Nothing needed improving
Location: Very close to airport, prefect for our needs
Everything perfect, excellent Chinese restaurant, great size room, perfect attention to detail!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Dubai

Very Near Airport. Prompt & courteous service.

Posted 10-May-2015
Pros: Efficient yet unobtrusive service. homely and good food, friendly service.
Cons: Carpets appear to require upgrade
Location: 5 minutes from airport
Surprise telephone call informed us courtesy coach pickup from airport. Staff everywhere are trained to be polite.Excellent food and reasonable prices overall. Modest prices for 5 star service. Absolutely no room for complaint. Will certainly repeat our stay there next time.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

A fantastic experience!

Posted 08-Apr-2015
Loved every minute of our stay. Well worth upgrading to a club room.
5 out of 5
by A verified traveller from Bielefeld

herrschaftliches Hotel mit schönem Garten

Posted 31-Mar-2015
Pros: gutes Frühstück, schönes Ambiente, guter Service
Cons: WLAN ist nicht kostenfrei und ziemlich teurer; das Föhnkabel ist für große Menschen viel zu kurz;
Location: ein Katzensprung vom internationalen Flughafen
praktisch, da sehr nah am Flughafen und ohne Staus erreichbar; Check In auf dem Zimmer ist sehr angenehm; Personal ist sehr aufmerksam; schöne Hotelanlage;
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellence

Posted 18-Mar-2015
My favourite hotel in Mumbai. Some of the best restaurants in the city. Top service. Great swimming pool and gardens. I stayed for 14 days and was treated like family. Recommended for business, tourists and families. Location is very near to the international airport terminal and quite well positioned for visits to Bandra / BKC (approx 15 mins). To reach the very South of Mumbai will take approx 45 - 60 mins depending upon traffic. Always try to avoid rush hours when moving around the city! You will easily double your travel time otherwise.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Decent hotel

Posted 16-Mar-2015 on Hotels
Overall good hotel bit outdated. Big hotel for Mumbai standards.
Comment from Hotel Management
17-Apr-2015 by The Leela Mumbai, Hotel Management
Dear Guest, Greetings from The Leela Mumbai. Thank you for your valuable feedback and we are pleased to hear that you were satisfied with the overall experience of our offerings at The Leela Mumbai. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further motivates us in our quest to provide luxury hospitality. We are pleased to hear that we were able to delight you in terms of the guest services which have been specially crafted for discerning guests like yourself. If there is anything more you would like to share with us, which can guide us to make your next visit more memorable and comfortable, we would be delighted to hear from you. We look forward to welcoming you back very soon. Sincerely, Ashish Kumar Rai General Manager
Comment from Hotel Management
17-Apr-2015 by The Leela Mumbai, Hotel Management
Dear Guest, Greetings from The Leela Mumbai. Thank you for your valuable feedback and we are pleased to hear that you were satisfied with the overall experience of our offerings at The Leela Mumbai. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further motivates us in our quest to provide luxury hospitality. We are pleased to hear that we were able to delight you in terms of the guest services which have been specially crafted for discerning guests like yourself. If there is anything more you would like to share with us, which can guide us to make your next visit more memorable and comfortable, we would be delighted to hear from you. We look forward to welcoming you back very soon. Sincerely, Ashish Kumar Rai General Manager
5 out of 5
Recommended
for Business Travellers
by A verified traveller

ビジネス出張時の連泊向き

Posted 14-Mar-2015 on Hotels
ムンバイの国際空港に近く、商業地域側なので非常に便利な立地で、総合的には大変良いホテルです。サービスの質はさすがに5つ星でした。今回は低層階で部屋の向きが悪く景色はアウト。ある夜は蚊の攻撃を受けよく眠れませんでしたが、苦情への対応は迅速でした。食事は、価格の割にはイマイチでしたが、問題ありませんでした。特筆すべきは、バスルームが広く、シャワーはヘッドが2つあり、大量のシャワーを浴びれるところ。疲れが癒せました。
5 out of 5
Recommended
for Business Travellers
by Benoit

This traveller left a rating score only Posted 12-Mar-2015 on Hotels