Ratings based on 256 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Jun-2015
The staff at the hotel are very courteous and efficient. Our room had a "clear sea view" (ask for this type of room using the exact words), and the experience of watching the sea from the picture window was beautiful. Also, the breakfast buffet was excellent. We had a small hiccup at check-in. Our first room had a "partial sea view, with a view of the pool" (again, the exact words used by the gentleman at the reception desk). We didn't like this, and returned to the reception to request a room change. Within minutes, the change was made and our luggage shifted. The efficiency of the staff left a very positive impact on us, and helped us enjoy the rest of the stay.
5 out of 5
Recommended
for Couples
by Aditya from Mumbai

perfect break

Posted 01-May-2015 on Hotels
Amazing view of the Arabian sea. Rooms are really good and so are the dinner options and the breakfast spread. Really courteous staff. Overall a pleasant stay.
Comment from Hotel Management
04-Jul-2015 by Parveen, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! We thank you for choosing to stay with us and also for sharing your stay experience here on Expedia. Taj Lands End, Mumbai is located in the self sustained lifestyle Bandra and Ideally poised to offer breathtaking views of the sea, buzzing with activity and throbbing with life. We are delighted that you enjoyed the overall food and beverage experience at the hotel. We look forward to having you back at the hotel with us! Warm wishes Parveen Chander
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Nice hotel in nice area

Posted 13-Apr-2015
Overall experience was very good. Bathroom could do with an upgrade. Very good location. Would definitely stay here again.
Comment from Hotel Management
04-May-2015 by Parveen, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! We thank you for choosing to stay with us and also for sharing your stay experience here on Expedia. We're delighted that you had an overall great experience at Taj Lands End, Mumbai and could use its fantastic location to your advantage. We have also noted your feedback with respect to the bathrooms and amenities and will definitely act on your comments to improve our guest experience. We look forward to welcoming you back at Taj Lands End. Warm wishes Parveen Chander
4 out of 5
Recommended
for Couples
by Alisha from Mumbai

Stay at Lands End

Posted 12-Apr-2015 on Hotels
The stay in Lands End was a great experience.. The staff is courteous.. Great food.. The only negative for me was that despite repeatedly requesting the staff to not allow visitors, the staff failed to honor the request..
Comment from Hotel Management
04-Jul-2015 by Parveen, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! We thank you for choosing to stay with us and also for sharing your stay experience here on Hotels.com. We're so delighted to learn that you enjoyed your experience at Taj Lands End, Mumbai, including the overall food & beverage experience. In saying that we're very concerned about your feedback with respect to the privacy provided to you during your stay. Please accept my sincerest apologies for the inconvenience caused to you. We do hope to have the pleasure of welcoming you again at Taj Lands End. Warm wishes Parveen Chander
5 out of 5
Recommended
for Families
by Michael from Houston, Texas

Relax at the Taj Lands End

Posted 07-Apr-2015 on Hotels
My stay at the Taj Lands End from March 12 to March 15 was very enjoyable. All of the staff are well trained and they go out of their way to make your stay a wonderful experience. I will definitely stay there when I visit Mumbai again.
Comment from Hotel Management
04-Jul-2015 by Parveen, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! We would like to take this opportunity to thank you for taking the time to write a review on Expedia further to your experience at The Taj Lands End, Mumbai. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. Your compliments about the staff in particular, delight us and it gives us great pleasure to share it with the team. Your kind words of appreciation for our staff members will go a long way in motivating and encouraging them to do even better in future. Thanks ever so much for sharing your feedback. We greatly value your patronage and look forward to welcoming you back to The Taj Lands End, Mumbai soon. Warm wishes Parveen Chander
5 out of 5
Recommended
for Personal Event
by Harmohan

Posted 29-Mar-2015 on Hotels
Comment from Hotel Management
04-Jul-2015 by Parveen, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for giving us a fabulous rating and we look forward to welcoming you back at Taj Lands End. Warm wishes Parveen Chander
4 out of 5
Recommended
for Couples
by A verified traveller

Stay at Lands End

Posted 26-Mar-2015 on Hotels
Nice & pleasant stay.
Comment from Hotel Management
04-Jul-2015 by Parveen, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We really look forward to welcoming you back very soon! Warm wishes Parveen Chander
2 out of 5
by A verified traveller from portugal

Facilities need upgrade

Posted 18-Mar-2015
Pros: Good ocean views
Cons: Hotel medes upgrade in facilities
Linen was smelling- towels were threadbare- there was noise from the beachfront until 1.30 am
Comment from Hotel Management
04-May-2015 by Parveen, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! We thank you for sharing your experience as it is quintessential in our journey to improve guest satisfaction. We strive to deliver exceptional service and to create memorable experiences for all our guests; your feedback will go a long way in helping us achieve the same. We deeply regret the fact that you had to face a problem and sincerely apologize for the same. Please be assured that we will investigate this in detail and ensure that such an incident is not repeated. We assure you that on your next visit you will not face any unpleasant situation and will have a pleasurable stay. We look forward to welcoming you again to the warmth and hospitality of Taj Lands End, Mumbai! Warm wishes & with renewed apologies, Parveen Chander
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Great location, excellent staff

Posted 16-Mar-2015 on Hotels
Excellent customer service, top notch facilities, fantastic staff. I booked a deluxe room and my room had an old fashioned CRT TV. Not even a flat screen. Felt disappointed.
Comment from Hotel Management
04-Jul-2015 by Parveen, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. It’s wonderful to hear that you enjoyed the service and facilities. The team will have a big smile when they see your feedback! We really look forward to welcoming you back very soon! Warm wishes Parveen Chander
5 out of 5
Recommended
for Everyone
by A verified traveller from Smithtown, NY

Excellent hotel, great service!

Posted 16-Mar-2015
Pros: The excellent service.
Cons: Checkout in my case was a bit confusing but that could have been because we had 5 rooms in our party.
Location: The location was very nice and convenient to the shopping in the area.
The staff was extremely attentive to every detail. Requests were handled very promptly which is what one needs when on vacation. I visited with my family and friends (total of 12) even though I have siblings that I could have stayed with in Bandra. The whole Taj experience was excellent.
Comment from Hotel Management
04-May-2015 by Parveen, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! We would like to take this opportunity to thank you for taking the time to write a review on Expedia further to your experience at The Taj Lands End, Mumbai. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. Your compliments about the staff in particular, delight us and it gives us great pleasure to share it with the team. Your kind words of appreciation for our staff members will go a long way in motivating and encouraging them to do even better in future. Thanks ever so much for sharing your feedback. We greatly value your patronage and look forward to welcoming you back to The Taj Lands End, Mumbai soon. Warm wishes Parveen Chander