Ratings based on 231 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Nice hotel in nice area

Posted 13-Apr-2015
Overall experience was very good. Bathroom could do with an upgrade. Very good location. Would definitely stay here again.
Comment from Hotel Management
04-May-2015 by Parveen, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! We thank you for choosing to stay with us and also for sharing your stay experience here on Expedia. We're delighted that you had an overall great experience at Taj Lands End, Mumbai and could use its fantastic location to your advantage. We have also noted your feedback with respect to the bathrooms and amenities and will definitely act on your comments to improve our guest experience. We look forward to welcoming you back at Taj Lands End. Warm wishes Parveen Chander
2 out of 5
by A verified travellerfrom portugal

Facilities need upgrade

Posted 18-Mar-2015
Pros: Good ocean views
Cons: Hotel medes upgrade in facilities
Linen was smelling- towels were threadbare- there was noise from the beachfront until 1.30 am
Comment from Hotel Management
04-May-2015 by Parveen, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! We thank you for sharing your experience as it is quintessential in our journey to improve guest satisfaction. We strive to deliver exceptional service and to create memorable experiences for all our guests; your feedback will go a long way in helping us achieve the same. We deeply regret the fact that you had to face a problem and sincerely apologize for the same. Please be assured that we will investigate this in detail and ensure that such an incident is not repeated. We assure you that on your next visit you will not face any unpleasant situation and will have a pleasurable stay. We look forward to welcoming you again to the warmth and hospitality of Taj Lands End, Mumbai! Warm wishes & with renewed apologies, Parveen Chander
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Smithtown, NY

Excellent hotel, great service!

Posted 16-Mar-2015
Pros: The excellent service.
Cons: Checkout in my case was a bit confusing but that could have been because we had 5 rooms in our party.
Location: The location was very nice and convenient to the shopping in the area.
The staff was extremely attentive to every detail. Requests were handled very promptly which is what one needs when on vacation. I visited with my family and friends (total of 12) even though I have siblings that I could have stayed with in Bandra. The whole Taj experience was excellent.
Comment from Hotel Management
04-May-2015 by Parveen, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! We would like to take this opportunity to thank you for taking the time to write a review on Expedia further to your experience at The Taj Lands End, Mumbai. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. Your compliments about the staff in particular, delight us and it gives us great pleasure to share it with the team. Your kind words of appreciation for our staff members will go a long way in motivating and encouraging them to do even better in future. Thanks ever so much for sharing your feedback. We greatly value your patronage and look forward to welcoming you back to The Taj Lands End, Mumbai soon. Warm wishes Parveen Chander
5 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Very nice hotel

Posted 08-Mar-2015
Pros: The staff and location
Cons: Can't think of one
Location: Lots to do with short walking distance Walking on the beach , cafes near by
Very comfortable stay, the rooms are big and spacious Did not use many of the facilities and I had a short stay but the swimming pool area and garden area is very nice
Comment from Hotel Management
04-May-2015 by Parveen, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. It’s wonderful to hear that you enjoyed the service and facilities. The team will have a big smile when they see your feedback! We really look forward to welcoming you back very soon! Warm wishes Parveen Chander
5 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Wonderful hotel with lovely pool area near all the

Posted 05-Mar-2015
Wonderful hotel conveniently located in upmarket suburb, close to airport yet easy to reach central Mumbai. Wonderful restaurants in the hotel if you feel too lazy to go out
Comment from Hotel Management
04-May-2015 by Parveen, Hotel Management
Dear Guest, We are happy to learn that you found our location convenient and could use it as per your advantage. It also pleases us to learn that you were impressed with our service areas and food & beverage options offered at the hotel. We thank you for your valuable feedback and recommendation and hope to have the pleasure of serving you again at the Taj Lands Ends, Mumbai! Warm wishes Parveen Chander
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Hong Kong

Great location, old world charm.

Posted 14-Feb-2015
Pros: Charming hotel that oozes luxury without ever being flashy. Love seeing international power outlets in the wall!
Location: Easy access to the CBD and suburbs along both the Western Railway and Central Railway corridors. One of the cleaner and leafier parts of the city.
Bandra is a great location to access the CBD as well as suburbs along both the Western Railway and Central Railway corridors. One of the cleaner and leafier parts of the city. And this Taj is a charming hotel that oozes luxury without ever being flashy. The business traveller will appreciate good wireless connectivity, international power outlets right in the wall, efficient service across the board and easy access to the airport.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Mumbai

Great stay like any other Taj property

Posted 04-Feb-2015
Location: On Band Stand and plenty to explore nearby...hill road, carter road, pali hill..great food joints and linking road for street shopping
Fantastic hotel, great staff and perfect location.
5 out of 5
Recommended
for Families
by A verified traveller

Overall a good hotel

Posted 02-Feb-2015 on Hotels.com
An excellent hotel. However it may be too far if you have business downtown. The buffet breakfast was a disappointment especially when you compare it to other similar graded hotels. The choices as well as the quality of food was mediocre and the service inefficient, slow and unorganized. It is bad when you have to wait for ten minutes to be poured a cup of luke warm coffee. Other then that, the stay was good, the room comfortable and quiet.
4 out of 5
by A verified traveller

Good location

Posted 02-Feb-2015
Good location but overall hotel is average considering its rate 5 stars. Service is not that great. Breakfast is horrible. Libby area quite nice and rooms are spacious.
5 out of 5
Recommended
for Couples
by Venufrom Mumbai

Excellent!!!

Posted 02-Feb-2015 on Hotels.com
Excellent.. Had booked a Taj Club room.. Got upgraded to suite on our check in.. Also had left my ring in the room while I had gone out for some work.. On my return to the room, the hotel staff had kept aside the ring for me and returned it immediately... Excellent service