Ratings based on 81 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom london, uk

expected more from sun and sands

Posted 19-Mar-2015
Pros: pool area a nice place to relax which opens up on to juhu beach. Breakfast was good as were the restaurants Most of the staff were friendly
Cons: The room itself, peeling walls not good or black mould in bath areas. Making areas private for functions
Location: near beach, but to get into town will need to get rickshaw
Having stayed at the 3 star Archana hotel in mulund where the service, room and staff were excellent I was overall disappointed with the sun and sands. The room was good but for a hotel of this quality you don't expect paint peeling of walls. The shower room though overall good had areas of black mould in certain areas. This may sound picky but if you are spending more than £150 pound a night you don't expect this. Breakfast was excellent as were the staff. Hotel restaurants were good and offered a good range. My biggest bug bear and annoyance was the fact on a Friday night the hotel had a private function in the pool area at the back. This meant closing off half the back for this function which I did not think was fair on other paying guest. I don't care to listen to music from there function and the noise it makes. As my title says I expected more from sun and sands and I did not get it, I was just not impressed especially after the amazing service I got from a three star hotel in town
3 out of 5
by A verified travellerfrom saudi

Good hotel

Posted 14-Feb-2015
Old hotel , has been renovated . It is noisy in the morning . You hear many noises in the morning from your nieghbors . Needs insulation in my opinion . The room was smelly so they changed it for me . Food is good . Breakfast is great . Room service is good. One slow elevator ! . Fast wifi but they charge u 250 rupee in 24 hours .
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Birmingham , UK

Hotel Bliss

Posted 19-Jan-2015
Pros: Everything
Cons: Rooms need painting !
Location: Lovely beach location !
Having stayed at this hotel for a number of years we have found no other hotel surpasses this in terms of personalised service and hospitality . When I read the negative reviews I actually wonder if its the same place . All hotels have issues ; if you have one bring it to their attention . Mr Arora is a very inter-active VC/GM and accords his personal attention to any concern . How many hotels can claim that ? Location is the best ; and the food is also good . Here you are never one of a crowd . This is why we changed from THE TAJ to this many years ago . For us even the imperfections are perfect !
3 out of 5
Recommended
for Business Travellers
by A verified traveller

beachfront hotel

Posted 05-Dec-2014 on Hotels.com
Good food but poor service at Aqua resturant. Bed mattresses very uncomfortable, and thin. Room walls damaged.Beachcomber Bar good service.kabob Hut had good food snd service.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Iowa

Great transition place

Posted 24-Nov-2014
Pros: Not far from the airport. On the Arabian Sea. It's fun to watch the locals exercising on the beach first thing in the morning. Clean, comfortable.
This is a great hotel to make the transition either into or out of India. Food is reliably good and the rooms are very nice. Staff are very kind and accommodating to Western guests. We hope to return again next year
4 out of 5
Recommended
for Couples
by Michaelfrom Galveston

Nice place, pros and cons

Posted 22-Nov-2014 on Hotels.com
We were there less than 24 hours, but it was a comfortable place and great location right on the beach. The reception on checkin was great - at checkout not as great, but no big deal. Poolside menu pretty pricey, but tasted good. Nice pool, used the spa.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Lyon

Pour un séjour parfait !

Posted 04-Nov-2014
Pros: Sun n sand a des chambres tres confortables, spacieuses, meublées avec gout. beaucoup de petites attentions au quotidien (biscuits, bouteilles d'eau..
Location: Contrairement à ce que j'avais pu lire dans des guides, Juhu n'est pas un ghetto pour indiens riches mais a une vraie vie de quartier : marché, ciné..
Après un périple de 2 semaines dans le sud très fatiguant (train, bus...) j'ai pu au Sun n Sand vraiment me reposer et me "refaire" une santé en 6 jours. Par le confort des chambres mais aussi la beauté de ses installations de loisirs (dont la piscine et le jaccuzi avec vue sur l'océan, mais aussi la salle de sport et son hamamm). Le petit déjeuner (inclus dans le prix)à est servi jusqu'à tard (10h) et extrêmement copieux : un vrai brunch, voir lunch, chaque jour. Le personnel est extrêmement serviable et souriant.
2 out of 5
by A verified travellerfrom Leicester

Not a good hotel

Posted 04-Nov-2014
In the hot weather air conditioning was set temperature you got air conditioning but no there that's no good ssafe wasn't working properly we have to call them twice we call them for air conditioning they fob us two days then said it's on set temperature some of facilities we cannot use it because we booked through Expedia
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel near to beach.

Posted 28-Oct-2014
It was really a good experience to stay here. Location of hotel is awesome.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Mid West

Relaxing place to recover from the journey

Posted 03-Oct-2014
Pros: Pleasant homey feeling. Good and spacious layout. Not a lot of hoopla; quiet
Cons: Communication about our airport pick up was botched. Somehow they couldn't respond to our email so they didn't get any confirmation
Location: Local market 5 minutes walk
This is a nice place to recover from jet lag in. We found the staff solicitous and well-informed. They sent us off to get a SIM card with a photo copy of the passport which was something we didn't know we needed. Unlike some hotels, we felt at home here rather than overwhelmed with fanciness. Wish we had had more time to stay there. There was some confusion about our pickup at the airport, but it worked out in the end. Our drop off was very easy. We are booked to stay there again on our way home next month.