I was misled at check-in. When I asked for the wi-fi password, was told that I had to pay Rupees 1000 for wi-fi connection. I was told that breakfast was going to be Rupees 1000 as well. I come out of my room in the morning next to room 2168 I see the breakfast lounge. A sumptuous breakfast was available for Rupees 500. Later was given a password for wi-fi for free. Other than check-in experience everything else was fine.
"Business or holiday the Leela has it all in Mumbai"
I was at the hotel for two stays over two weeks. Both times the hotel and staff made my stay amazing. The ^ deg bar staff and management made a lone traveller feel at home and so welcome. I never had to sit on my own for long, someone would attend to my need for a drink and always had time for a little chat, absolutely amazing!
The room staff were equally efficient and thoughtful, their accommodating attitude was so refreshing and much appreciated.
Hotel located less then 30min form the Airport. Its more life a resort hotel. Staff were very helpful and plenty of restaurant near by walking distance. Must try Mahesh Sea Food Restaurant (3 min walking form the hotel)... All was good and you will have a great relaxing feeling.
Nathan from Canada
Discover comfort and convenience at the JW Marriott Hotel Mumbai (Bombay) where business travel meets leisure. Just a twenty …More
This hotel was a pleasure to stay at and the staff were outstandingly good.
LOCATION - It takes about 10 to 15 minutes by taxi to get from the hotel to the Bombay Exhibition centre. The time to get to the airport varies greatly on the time of day - it took only 20 minutes when we left to catch our flight home at 7am, but 2.5 hours when we arrived at 6pm. Similarly, choose your time to travel to see the key site - such as the Gateway to India - avoid rush hour if you can.
HOTEL - excellent hotel with good size rooms - particularly liked the bath. The design though is a bit strange - particularly f you are sharing the room (as I ws with my wife). All the doors to the shower and bathroom are glass. The area can be shut-off from the main bedroom by sliding doors. But the luggage, wardrobe and safe are all in the the area. So if your partner is going to toilet, you can't really access your luggage clothes or safe without invading their privacy.
STAFF - the hotel staff are outstanding. They are polite, extremely helpful, warm and welcoming. While we were staying a the hotel we learned of a death to a close loved one in the family. The staff went out of their way to be helpful to my my wis who was very upset.
FACILITIES - eat at all 3 restaurants. Indian restaurant is excellent. Buffet restaurant had good selection. Italian restaurant ok. Swimming pol clean and good size.
I recommend this hotel to anyone doing business at the Bombay exhibition centre.
John from London
Elevate your senses at the new Westin Mumbai Garden City. Located on the Western Express Highway, we are in close proximity …More
Very nice hotel close to international terminal. However, if you want to use the free hotel pick up and drop off to the airport, call them directly and book over the phone or their website. We had to pay extra for the airport transfers as we booked it through expedia. Otherwise, no issues with the stay.
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