Ratings based on 184 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Feb-2015
ムンバイへ行く時はまた是非利用します!スタッフの対応もお部屋も全て二重丸でした。ただ、残念だったのはお部屋のベッド脇の時計や体重計が電池切れだったことですね。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Merritt Island, FL

A Touch of Class Away from the Crowds

Posted 05-Jan-2015
Pros: Everything
Cons: Nothing
Location: located in white collar office area near large field where new technology Expo going on but not much else; some eateries nearby; hence no crowds'
The Sofitel is a beautifully maintained property with a professional, courteous staff and has everything you could want for a relaxing stay. After seventeen weeks of touring Asia I needed some relaxing time on my own and found it.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom chicago, IL

Extreme luxury and a great value!

Posted 30-Dec-2014
After several days of tiring travel from city to city, Sofitel Mumbai BKC was just the refresher we needed. Everything was exceptional, the rooms were so clean and comfortable and all around lovely. The hotel staff were incredibly helpful and patient while helping our large group arrange taxi/travel plans and choose dinner restaurants. For such an amazing hotel, the price was a bargain! I will now keep an eye out for other Sofitel locations when I am traveling elsewhere.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Al Ain, UAE

Great

Posted 27-Dec-2014
Very good environment. The staff were ready with a smile around every turn. Great Experience!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Johannesburg, South Africa

Fantastic hotel with exemplary staff and customer

Posted 24-Dec-2014
Had a fantastic stay. Staff very friendly, helpful and really go the extra mile. In a clean, quiet part of BKC. Perfect for business and leisure travelers. Great value for money and excellent 5 star hotel. Thank you. Great restaurants too.
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Md, USA

A nice hotel close to the airport

Posted 12-Dec-2014
Pros: The contemporary design, the friendly staff and the proximity to the airport.
Location: Close to the airport.
The reason I chose this hotel was that it was very conveniently located close to the airport. I received a VIP welcome from a very friendly staff and an upgrade to a suite which was a nice surprise for a few hours' sleep.
5 out of 5
Recommended
for Business Travellers
by Michaelfrom Madison, WI

Stay here!

Posted 24-Nov-2014 on Hotels.com
Oh, my, gosh. Stay here. The room was fantastic, the food was wonderful, and the service and people were the best in the world. Despite not being in the best neighborhood, it was a great place!
4 out of 5
Recommended
for Couples
by A verified traveller

Amazing hotel

Posted 20-Nov-2014 on Hotels.com
Beautiful hotel. Amazing rooms. Very tastefully done. Excellent restaurants
5 out of 5
Recommended
for Business Travellers
by Brianfrom Missoula, MT

Great for business travel.

Posted 17-Nov-2014 on Hotels.com
Always a warm experience at the Sofitel.
5 out of 5
Recommended
for Families
by Liamfrom Los angeles

Excellent

Posted 09-Nov-2014 on Hotels.com
Fantastic