Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel in the best location possible

Posted 12-Mar-2015
Wonderful staff and facilities. Probably the nicest hotel I have stayed in over my many years of travel. I hope I can come back to Mumbai in the near furture just to stay here again!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto, Canada

Amazing Hotel

Posted 07-Mar-2015
Pros: the staff and the facilities - food was amazing too!
Cons: nothing!
Location: Business district of Bandra Kurla Complex (BKC) - not a very touristy area but close to the airport and a nice off of the tourist path nice quiet area
Hotel staff was amazing, was there with a group of friends for a wedding and even though we all booked seperately through expedia, etc the hotel staff knew all about the group from the first day and all of them were excellent.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Feb-2015
ムンバイへ行く時はまた是非利用します!スタッフの対応もお部屋も全て二重丸でした。ただ、残念だったのはお部屋のベッド脇の時計や体重計が電池切れだったことですね。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Merritt Island, FL

A Touch of Class Away from the Crowds

Posted 05-Jan-2015
Pros: Everything
Cons: Nothing
Location: located in white collar office area near large field where new technology Expo going on but not much else; some eateries nearby; hence no crowds'
The Sofitel is a beautifully maintained property with a professional, courteous staff and has everything you could want for a relaxing stay. After seventeen weeks of touring Asia I needed some relaxing time on my own and found it.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom chicago, IL

Extreme luxury and a great value!

Posted 30-Dec-2014
After several days of tiring travel from city to city, Sofitel Mumbai BKC was just the refresher we needed. Everything was exceptional, the rooms were so clean and comfortable and all around lovely. The hotel staff were incredibly helpful and patient while helping our large group arrange taxi/travel plans and choose dinner restaurants. For such an amazing hotel, the price was a bargain! I will now keep an eye out for other Sofitel locations when I am traveling elsewhere.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Al Ain, UAE

Great

Posted 27-Dec-2014
Very good environment. The staff were ready with a smile around every turn. Great Experience!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Johannesburg, South Africa

Fantastic hotel with exemplary staff and customer

Posted 24-Dec-2014
Had a fantastic stay. Staff very friendly, helpful and really go the extra mile. In a clean, quiet part of BKC. Perfect for business and leisure travelers. Great value for money and excellent 5 star hotel. Thank you. Great restaurants too.
4 out of 5
Recommended
for Couples
by A verified traveller

Christmas 2014

Posted 24-Dec-2014 on Hotels.com
Very good. Food was great, just as service. Noise from outside of hotel was disturbing but that's Mumbai.
5 out of 5
Recommended
for Business Travellers
by GHANSHYAM SINGHfrom Jaipur, India

Good Hotel, Recommend It

Posted 24-Dec-2014 on Hotels.com
Liked the location, service attitude of the staff, food and overall feel of the hotel
5 out of 5
Recommended
for Business Travellers
by Gabriel

This traveller left a rating score only Posted 18-Dec-2014 on Hotels.com