Ratings based on 95 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from New Delhi

Sofitel BKC Experience

Posted 15-Jul-2014
Pros: Nice facilities and lovely club lounge
Cons: keeping in view the location, it would be good if the hotel could provide a shuttle service to Bandra / Linking road
Location: particularly good for business travelers having work at BKC. Nice restaurants nearby.
We had a lovely stay over a weekend. The hotel facilities are excellent and buffet breakfast was also good.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Ok

Posted 28-Jun-2014
Pros: Location.
Cons: Cleaning.
Location: Business area.
I only stayed for two nights,so I could'nt be bothered to report problems with room.Too little time for complaining.
Comment from Hotel Management
03-Jul-2014 by Sofitel Mumbai BKC, Hotel Management
Bonjour Valued Guest, Thank you for taking the time to share your feedback with us. It is with sincere regret that I note your experience was not up to your expectations. At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us. Please rest assured the team concerned have been briefed and the appropriate measures will be taken to avoid future recurrences. We hope that you will give us another opportunity to welcome you back in the future and please do not hesitate to contact me for any further assistance. Sincèrement, Biswajit Chakraborty General Manager- Sofitel Mumbai BKC
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jun-2014
That was good . Only little bit stay far from downtown but the rest was good
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-May-2014
Super hotel with nice and very comfortable room and facilities
5 out of 5
Recommended
for Everyone
by Nixi from UK

Nice new modern hotel in quite area

Posted 22-Apr-2014
Decided to choose this hotel instead of other more familiar ones used in past. Was very happy with the hotel and my stay there and would stay again. Good food options too only downside is that there is not much else nearby but short cab journey close by to Bandra.
5 out of 5
Recommended
for Everyone
by suri from ldn

Brilliant hotel

Posted 19-Apr-2014
Wonderful experience, modern clean hotel with great staff and the execute rooms where excellent. The price is reasonable. The only downside is that's it's slightly away from the main area of mumbai
5 out of 5
Recommended
for Everyone
by A verified traveller

worth to stay

Posted 19-Apr-2014
Pros: everything is good.
good ambience, helpful staff Pondicherry cafe breakfast is good.
3 out of 5
Recommended
for Everyone
by Vivek from Brooklyn, NY

Misses the mark

Posted 22-Mar-2014
A good experience overall, but the food leaves much to be desired, there was nothing which stood out and one would expect there to be that outstanding quality/quantity for wallet boring prices. Also the coffee machine was subpar.
5 out of 5
Recommended
for Everyone
by Malcolm from Kent, UK

Wonderful hotel to relax on way in or out of India

Posted 26-Feb-2014
Pros: Location, comfort and staff
Location: Reasonably close to airport but easy to get into Mumbai for business or sightseeing
We have now stayed here three times at the end of trips to the Indian interior. It's a great place to relax and unwind before getting on a plane and going home, or after a long trip from overseas at the beginning of a trip to India, Convenient to airport, very friendly and helpful staff, bery well appointed rooms and good food.
5 out of 5
Recommended
for Everyone
by Sarah from Doha

Great hotel near airport

Posted 21-Feb-2014
Pros: Service, rooms, food in new Italian cafe
Cons: The club level food wasn't my favorite.
Location: Pretty far north of town, but the drive to Juhu beach and Linking road wasn't too bad.
Had a super experience at this hotel. It was pretty far north of the major tourist attractions, but still a decent location for the northern suburbs and beaches. Mainly for business folks, but they were great with my kids and the pool was a big hit. The service was the major plus. The staff were all absolutely superb--made us feel welcome and at home.