Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Mumbai

Bad Experience

Posted 04-May-2015
Hotel has blocked INR 5,000 from my credit card and after check out even I had made too many follow up they have not sent any mail of reversal to bank or me. My amount got blocked for 20 days..... Whenever I called they replied that we will call back to you but not call received from hotel. Very Disappointing and will neither stay in future nor recommend any on.... Shubh Kirti
5 out of 5
Recommended
for Couples
by Roopalifrom Mumbai

Good

Posted 18-Feb-2015 on Hotels.com
Feel
3 out of 5
Recommended
for Getaway With Friends
by Sahilfrom London

Stay was good but certain issues need a review !

Posted 07-Feb-2015 on Hotels.com
1. We were asked to talk softly in our room by the management as someone complained which i find absolutely ridiculous. 2. The fact that being hotel guests, we were two guys and not given entry into the hotel nightclubs for being two stags is utter nonsense and does not happen anywhere in the world. This policy needs to be reviewed. 3. the reception charged my credit card for Rs.15,000 although just as a holding fees but without informing me which also is a first for me and should be taken note of.
5 out of 5
Recommended
for Personal Event
by Haren

This traveller left a rating score only Posted 04-Feb-2015 on Hotels.com
5 out of 5
Recommended
for Business Travellers
by Elaine

This traveller left a rating score only Posted 01-Feb-2015 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Jan-2015
Overall.. Very decent experience.. One of the best hotels I've stayed in.. Strongly recommended..
Comment from Hotel Management
09-Apr-2015 by Raisa Ladji, Hotel Management
Dear Guest, Greetings from Palladium Hotel, Mumbai. Thank you for choosing to stay with us and for your encouraging words of appreciation. We are delighted to know that you had a wonderful stay with us. As a token of our appreciation, we are offering you a 30-minute Focal Therapy at our Spa for all bookings through the Hotel website. We invite you to visit us on Facebook (ThePalladiumHotel), Twitter (StayAtPalladium) and Instagram (PalladiumHotelMumbai) for our events calendar, exclusive offers, destination tips and more. Thank you once again for recommending us and we look forward to the pleasure of welcoming you back at the Palladium Hotel. Best regards, Abhishek Malik Hotel Manager
4 out of 5
Recommended
for Families
by ebrahimfrom South Africa

Great Hotel

Posted 10-Jan-2015 on Hotels.com
I arrived at the Paladium hotel to be pleasantly surprised by the great location, friendly staff and lovely spacious rooms. Facilities such as the spa, gym and breakfast were of a high standard!The Phoenix mall situated next to the hotel made it very convenient for late night snacks. Overall definitely worth staying there.
Comment from Hotel Management
28-Mar-2015 by Abhishek Malik, Hotel Management
Dear Guest, Greetings from Palladium Hotel, Mumbai. Thank you for choosing to stay with us and for your encouraging words of appreciation. We are delighted to know that you had a wonderful stay with us. Thank you once again for recommending us and we look forward to the pleasure of welcoming you back at the Palladium Hotel. Best regards, Abhishek Malik Hotel Manager
3 out of 5
Recommended
for Couples
by Vishalfrom Ahmedabad

nice location but upkeep needed

Posted 07-Jan-2015 on Hotels.com
Facility needs upkeep add bits and pieces in room were broken. The events organized need to better managed in terms of information dissemination to patrons.
Comment from Hotel Management
28-Mar-2015 by Abhishek Malik, Hotel Management
Dear Guest, Greetings from Palladium Hotel, Mumbai. Thank you for taking the time to write to us with your valuable feedback. While I truly appreciate your praise on our facilities, food and aesthetics, I am sorry to learn that you found us wanting in our hospitality. Rest assured that we have made a good note of your observations and will strive much harder to showcase improvements during your next visit. Once again, thank you for writing to us and we look forward to the pleasure of welcoming you back soon. Best regards, Abhishek Malik, Hotel Manager
5 out of 5
Recommended
for Getaway With Friends
by Vineetfrom Vadodara

great

Posted 05-Jan-2015 on Hotels.com
Excellent hotel facilities and good sevice. We were here for new years eve and the party was excellent
Comment from Hotel Management
28-Mar-2015 by Abhishek Malik, Hotel Management
Dear Guest, Greetings from Palladium Hotel, Mumbai. Thank you for choosing to stay with us and for your encouraging words of appreciation. We are delighted to know that you had a wonderful stay with us. Thank you once again for recommending us and we look forward to the pleasure of welcoming you back at the Palladium Hotel. Best regards, Abhishek Malik Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Delhi

Luxurious

Posted 02-Jan-2015
The hotel is centrally located with luxurious as well as comfortable interiors which is hard to find . The staff is polite, friendly and accomodating. We were given a room well ahead of checkin time and were also allowed to check out a bit late. The restaurants as well as the bars and clubs are the best in town!
Comment from Hotel Management
27-Jan-2015 by Abhishek Malik, Hotel Management
Dear Guest, Greetings from Palladium Hotel, Mumbai. Thank you for choosing to stay with us and for your encouraging words of appreciation. We are delighted to know that you had a wonderful stay with us. Thank you once again for recommending us and we look forward to the pleasure of welcoming you back at the Palladium Hotel. Best regards, Abhishek Malik Hotel Manager