Ratings based on 248 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-May-2015
It was just fine now the hotel needs some renovation work to be done and some improvements
3 out of 5
Recommended
for Everyone
by A verified traveller from New York

Excellent service. Hotel needs renovation.

Posted 25-May-2015
Pros: Excellent service, great buffet.
Cons: Bathroom and swimming pool need renovation and maintenance.
Location: The surrounding of the hotel are in bad shape, the lotus pound next door is very bad.
Second time in this hotel. Excellent service, awesome buffet. Condition of room and swimming pool needs renovation.
2 out of 5
by A verified traveller

Run down and shabby

Posted 25-Apr-2015
Pros: Staff, location and outside taxis
Cons: Hotel needs to be updated with serious attention to maintenance. Plumbing isnamdisgrace with toilet running all night.
Have stayed at the Novotel, Mumbai on and off for four years but would no longer recommend this hotel as it was rundown and shabby. Staff are still great and do the best they can. Outside taxis are fantastic. Hotel is overpriced and I would not recommend.
4 out of 5
Recommended
for Getaway With Friends
by Bharath from Hyderabad

Novotel Juhu.. Great place for a weekend

Posted 02-Apr-2015 on Hotels
We had a great time. The Manager Sangram at the bar was great..
5 out of 5
Recommended
for Couples
by A verified traveller

Good

Posted 29-Mar-2015 on Hotels
Comfortable
4 out of 5
Recommended
for Personal Event
by A verified traveller

Great

Posted 25-Mar-2015 on Hotels
Very good.
4 out of 5
Recommended
for Personal Event
by Sachin from New Delhi

A nice and affordable place to stay near the beach

Posted 18-Mar-2015 on Hotels
overall a comfortable stay. Have been staying with them for the last couple of visits to Mumbai; and must say that the location, staff and ambiance is pretty nice.
3 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 11-Mar-2015 on Hotels
3 out of 5
Recommended
for Families
by Reena

This traveller left a rating score only Posted 08-Mar-2015 on Hotels
3 out of 5
Recommended
for Couples
by A verified traveller

Seen better days

Posted 16-Feb-2015 on Hotels
Having lived down the road from the Novotel previously I expected it would not have changed. However the cleanliness has declined dramatically. Many foreigners stayed here before but now it's more domestic travelers. We had an annoying mouse in our air conditioning vents on the last night. Not a bad choice as Mumbai hotel standards are quite low, but next time will stay elsewhere.