Ratings based on 201 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom London, UK

Over Priced Mediocrity.

Posted 02-Dec-2014
Service was poor, everything took longer than necessary. Being of indian heritage myself I know about "Indian timing" and how it's always a little later than expected. However when you are paying £90 a night for what can only be described as nothing more than a 3 star hotel you'd think they'd excel in other areas such as customer service due to the shoddy state and poor workman ship of the hotel itself. Sadly this isn't the case. Stay at the Sun and Sand next door, it's much nicer and has been recently refurbished. Or the Marriott if you can the prices are all very similar but the Novotel comes bottom of the 3.
4 out of 5
Recommended
for Everyone
by A verified traveller

Business class hotel, good hotel services

Posted 01-Dec-2014
Pros: Great service staff, food is also good with wide selection
Cons: More variety of food, free transport to malls
Location: Only the beach is nearby, nothing else is close
Stayed at this hotel as I have always used NOVOTEL group of hotels Found the location ideal, and hotel staff are very good, service is great, rooms are ok Amenties within the hotel is good, but nothing else surrounding the hotel, except for the beach Very useful location for me to have my meetings within the hotel , but not for travelling outside
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice Location, Average Rooms, Good Bar

Posted 21-Oct-2014
I liked the staff of the hotel and the location. However, the hotel was dirty from outside and needs some good maintenance and cleaning.
4 out of 5
Recommended
for Business Travellers
by Ashokfrom Neemrana

Great View

Posted 10-Sep-2014 on Hotels.com
No complaints of any type.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Gurgaon

Very Nice hotel at Juhu Beach

Posted 29-Aug-2014
Pros: Location
Excellent hotel to enjoy the sea and great food. Rooms are very nice
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Gurgaon

Nice hotel near beach

Posted 29-Aug-2014
Pros: The location & the sea
Cons: Maintenance of the rooms.
Location of the hotel is excellent however rooms need proper maintenance, specially the toilets.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Gurgaon

Nice Hotel near beach

Posted 29-Aug-2014
Pros: Location
Cons: Rooms need to be maintained properly
Toilet condition was not good, rooms need to be properly maintained
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 26-Aug-2014 on Hotels.com
3 out of 5
Recommended
for Business Travellers
by V Kfrom Delhi

Poor room maintenance

Posted 26-Aug-2014 on Hotels.com
Door lock bad Light at room entry blinking Bathroom worst shower system out of order Toilet hand shower leack result floor having so much water on floor Worst thing relationship manager ensure to revert on issues but no reply
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Nice relaxing good value hotel

Posted 18-Aug-2014
Pros: Location.
Stayed at Novotel Juhu for six days and enjoyed all the six days. Rooms were of nice size, clean and the ocean view the "icing on the cake". Staff very friendly and helpful. Breakfast had a good selection of food. Outside the hotel, area was clean and cabs always available. Would definitely stay again.