Outdoor pool, pool loungers

Reviews of Meluha - The Fern

4.5 out of 5
Meluha - The Fern
Central Avenue, Hiranandani Gardens, Powai, Mumbai, Maharashtra

Reviews

9.0

Wonderful

Rating 10 - Excellent. 140 out of 241 reviews" "
Rating 8 - Good. 81 out of 241 reviews" "
Rating 6 - Okay. 12 out of 241 reviews" "
Rating 4 - Poor. 7 out of 241 reviews" "
Rating 2 - Terrible. 1 out of 241 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathon Andrija

Stayed 8 nights in Dec 2023
Response from Monty Chhabra - Front Office Manager on 15 Dec 2023
"Dear Mr. Jonathan,Greetings!!!We thank you for your positive feedback. We are happy that you liked your stay, enjoyed the amenities and were satisfied with the hospitality extended to you.It is a matter of immense satisfaction for the entire team when guests give us a 100 % rating and call their stay excellent. We thank you once again and look forward to welcoming you back again. Warm Regards, Monty Chhabra,Front Office Manager"

6/10 Okay

Gaurav

Liked: Staff & service
Disliked: Property conditions & facilities
Bed length is not sufficient, and mattress was baas well. TV was not working etc Only positive is location
Stayed 3 nights in Aug 2023
Response from Front Office Manager on 16 Aug 2023
Dear Mr. Gaurav,Greetings!!!Thank you for penning down your feedback. Please accept our sincere apologies for the unpleasant experience you faced while staying with us. I request you to please treat this stay in isolation and give us another opportunity to change your experience with us.We thank you for writing in and look forward to welcoming you back. Warm Regards, Monty Chhabra

8/10 Good

Umesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Office Manager on 7 Aug 2023
Dear Mr. Umesh,Greetings!!!Thank you so much for your positive comments. We are happy to note that you had nice experience and were satisfied with the over all hospitality extended to you by our team.We look forward to having you back again. Warm Regards, Monty Chhabra,

10/10 Excellent

Utpal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional customer experience
Excellent hotel. Superb quality and exceptional staff behaviour and friendliness. Very polite and service driven attitude.
Stayed 3 nights in Jul 2023
Response from Front Office Manager on 12 Jul 2023
Dear Mr Utpal,,Greetings!!!It was a pleasure to have you as our guest at Meluha-The Fern, Mumbai, and we are happy to read your positive comments and rating.It is really heart warming to note that you had an exceptional experience, enjoyed your stay and appreciated the courteous and polite staff. Your kind feedback is extremely encouraging and motivating. We look forward to welcoming you back again soon. Warm Regards, Monty ChhabraFront Office Manager

6/10 Okay

Jashandeep, san jose

Stayed 2 nights in Jun 2023

10/10 Excellent

jagan nath

cleanliness
Stayed 1 night in Jun 2023
Response from Front Office Manager on 12 Jun 2023
Dear Mrr Jagan Nath,Greetings!!!Thank you so much for your staying at Meluha, The Fern. We are pleased to note that you liked our hygiene standards as well as the warm hospitality. It feels nice to know that you had a comfortable stay . .We look forward to welcoming you.Warm Regards, Monty Chhabra,Front Office Manager

10/10 Excellent

Sharmila

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms vary in size, amenities and quality of finishes so it is important to verify what you are booking for. It is an overall very good choice if one needs to be near the airport or in Powai. The Breakfast buffet at Meluha is very good, gym has good equipment and sauna, staff is generally gracious and the best part about the hotel is walkability and availability of sidewalk in the immediate vicinity of the hotel with a range of shopping and dining.
Stayed 4 nights in May 2023
Response from Front Office Manager on 6 Jun 2023
Dear Ms. Sharmila,Greetings!!!It gives us a great pleasure to know that you have enjoyed your stay at Meluha, The Fern. We are happy to note that you liked our breakfast buffet, gym facility as well as the courteous sauna staff. It is always a great feeling when the guest appreciate our services and gives a positive feed back. Being situated in a business district with lots of options of shopping and other activities is definitely an added attraction of the hotel.Thank you so much for a positive review, we look forward to having you again. Warm regards. Monty ChhabraFront Office Manager

6/10 Okay

Sagar

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from General Manager on 11 Jun 2023
Dear Mr. Sagar,Greetings!!!It was a pleasure to have you as our guest at Meluha-The Fern, Mumbai, and we have noticed from your rating that you found our services okay. Request you kindly share your feedback as to which all areas you would want us to improve so that we get a perfect 5 stars from you, when you visit us next time.Your kind feedback is much appreciated and we look forward to welcoming you back again soon. Warm Regards, Monty ChhabraFront Office Manager

4/10 Poor

PARIN

Stayed 1 night in May 2023

10/10 Excellent

Josh d

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property had a great stay with my friends . Had booked 3 rooms with breakfast plan and since we had early morning flight did not realise that we would miss the breakfast which i have heard of meluha is one of the best compared to other star hotels . Special thanks to Manager monty who arranged a nice packed breakfast for me and friends as we left at 0500 am in the morning. Check out was smooth with a smiling farewell to us by Rhea and quick which we did not expect at 0500 am in the hotel. Stayed in many star hotels but never got 5 star service which i got in meluha. The hotel was recommended by my indian friends but i believe we did a good choice Thank you meluha ……….
Stayed 1 night in Apr 2023
Response from Front Office Manager on 15 Jun 2023
Dear Valued Guest, Greetings!!It Thank you for choosing to stay with us at Rodas Hotel and for your review. It was a delight to read your compliments for our hotel location and its services. Your positive feedback is truly appreciated. We look forward to the delight of welcoming you back many more times.Warm regardsMonty ChhabraFront Office Manager

10/10 Excellent

Hemant

Stayed 2 nights in Apr 2023

8/10 Good

Chee Liang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early check-in
As I arrived at 12 noon, I was given an early check-in as the room was available.
Stayed 4 nights in Apr 2023
Response from Executive Assistant Manager on 8 Jun 2023
Dear Chee Liang,Thank you for your kind words. We are delighted to hear that you had a wonderful experience with us. It was our pleasure to have you as our guest, and we hope to welcome you back soon.Warm regards, Dinesh Dahiya Executive Assistant Manager Meluha The Fern & Rodas An Ecotel Hotel

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Apr 2023
Response from Executive Assistant Manager on 8 Jun 2023
Dear Mr Sandeep,Thank you for taking the time to share your positive experience with us. We're glad that we were able to exceed your expectations and provide you with a memorable stay. We appreciate your feedback and hope to see you again soon.Warm regards, Dinesh Dahiya Executive Assistant Manager Meluha The Fern & Rodas An Ecotel Hotel

8/10 Good

Smita

Stayed 2 nights in Mar 2023
Response from Executive Assistant Manager on 8 Jun 2023
Dear Smita,Thank you for your kind words. We are delighted to hear that you had a wonderful experience with us. It was our pleasure to have you as our guest, and we hope to welcome you back soon.Warm regards, Dinesh Dahiya Executive Assistant Manager Meluha The Fern & Rodas An Ecotel Hotel

6/10 Okay

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast offering was average at best. The neighborhood also had very limited alternative dining options.
Stayed 9 nights in Jan 2023
Response from Executive Assistant Manager on 30 Jan 2023
Dear EricThank you for penning down appreciative feedback about Meluha The Fern. We are happy to note that you liked our culinary delights, location and found our services up to the mark. Your words of praise have been received with delight by everyone at the hotel and look forward to welcoming you again soon.Warm regards,Dinesh DahiyaExecutive Assistant ManagerMeluha The Fern & Rodas - An Ecotel Hotel

10/10 Excellent

GARY

4/10 Poor

SOMA

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
I tried to confirm multiple times if handicap accessible room present. Both emajl and phone calls were vague. We arrived middle of night and wheelchair would not fit into bathroom. We were moved to the only accessible room but was too small for additional bed so one person slept on floor. Just beware not a handicap accessible property.
Stayed 1 night in Nov 2022
Response from Executive Assistant Manager on 28 Nov 2022
Dear Ms. Aggarwal, Thank you for penning down your feedback; my team and I are deeply concerned that your overall experience at the hotel did not meet your expectations. Please accept my sincere apology for this. The room is adapted to accommodate 2 adults but triple occupancy did present limitations of movement within the room. Please allow me to assure you that I have personally shared your feedback with our structural team to redesign the bathroom door for smooth accessibility of wheelchairs. May I request you please treat this stay in isolation and give us another opportunity to change your experience with us.Your patronage is important to us and we hope you will give us another opportunity to welcome you again.Warm Regards,Dinesh DahiyaExecutive Assistant ManagerMeluha The Fern & Rodas - An Ecotel Hotel

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This visit was good. Good service and overall very satisfied. The hotel staff was friendly and helpful.
Stayed 6 nights in Nov 2022
Response from Executive Assistant Manager on 25 Nov 2022
Dear Mr. Ravi,Thank you for penning down appreciative feedback about Meluha The Fern. We are happy to note that you liked our culinary delights, hospitality and found our services up to the mark. Your words of praise have been received with delight by everyone at the hotel and look forward to welcoming you again soon.Warm regards,Dinesh DahiyaExecutive Assistant ManagerMeluha The Fern & Rodas - An Ecotel Hotel

10/10 Excellent

Sherril, Melville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

Rajeeva Kumar

Liked: Cleanliness, property conditions & facilities, room comfort
Clean place, we visited for one day for a function, it worked out well
Stayed 1 night in Aug 2022
Response from Executive Assistant Manager on 31 Aug 2022
Dear Mr. Kumar,Thank you very much for giving us an opportunity to welcome you to Meluha The Fern. We are happy to note that you enjoyed your experience at our Banquets. Your appreciation for our food and attentive service makes all our efforts worthwhile. The team and I sincerely appreciate your goodwill and look forward to welcome you back soon.Warm regards, Dinesh Dahiya Executive Assistant Manager Meluha The Fern & Rodas An Ecotel Hotel

4/10 Poor

Ashish, Sunnyvale

Travelled with partner
Disliked: Cleanliness, staff & service
1) We had signed up for a wintergreen room which was not what was allocated to us 2) The staff is more focused on collecting tips vs. actually providing service. Apart from the staff that waited on us during the breakfast buffet service, everyone else was focused on obtaining a quick tip. They should really focus on earning the tip vs demanding it 3) The room that was first provided was subpar and extremely dirty. There was mildew on the button to flush the toilet. The second room wasn't much better. Wifi connectivity was iffy and required multiple reach outs and trying different codes to access. Overall, this was our last stay at Meluha. We were extremely disappointed. This was the hotel where I met my wife and we were very keen on reliving the experience. This really soured us on Fern as a brand overall. Rodas, down the road, and from the same brand, provided way better service. Meluha could learn a thing or two from the team there
Stayed 2 nights in Jun 2022
Response from Executive Assistant Manager on 5 Jul 2022
Dear Mr. Ashish, Thank you for penning down your feedback; my team and I are deeply concerned that your overall experience at the hotel did not meet your expectations. Please accept my sincere apology for this. Please allow me to assure you that I have personally shared your critical feedback with our concerned teams. May I request you please treat this stay in isolation and give us another opportunity to change your perception. We thank you for writing in and look forward to the pleasure of welcoming you back. Warm Regards, Dinesh Dahiya Executive Assistant Manager Meluha The Fern & Rodas - An Ecotel Hotel

8/10 Good

Prateek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff are excellent. Non smoking room had a smokey smell.
Stayed 3 nights in Apr 2022
Response from General Manager on 17 Apr 2022
Dear Mr. Prateek, Thank you penning down your feedback; my team and I are deeply concerned that your overall experience at the hotel did not meet with your expectation. Please accept my sincere apology for this. Please allow me to assure you that I have personally shared your feedback with our Housekeeping team. May I request you please treat this in isolation and give us another opportunity to change your perception. We thank you for writing in and look forward to the pleasure of welcoming you back. Warm Regards, Dinesh Dahiya Executive Assistant Manager

6/10 Okay

Ravindra

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Needs improvement in Areas listed
-Poor service on arrival-Booked room with breakfast and they would only give without breakfast-Lost 1 hour after 23 hour flight and made to wait in the lobby.Issue rectified next day -Hot water was only Lukewarm -AC thermostat did not work properly, Housekeeping and restaurant Staff were excellent
Stayed 8 nights in Nov 2021
Response from General Manager on 31 Mar 2022
Dear Valued Guest, Greetings!! Thank you for taking the time and posting a review on Expedia. We greatly appreciate your constructive feedback. We are committed to consistently providing heartfelt services to all our guests. We look forward to welcoming you back again. Warm Regards, Renu Menghrajani Executive Assistant Manager Meluha-The Fern

8/10 Good

dilip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place for a few days stay
Stayed 1 night in Nov 2021
Response from Renu Menghrajani on 31 Mar 2022
Dear Valued Reviewer, Greetings!!! It was a pleasure to have you as our guest at Meluha-The Fern. Your kind feed back is much appreciated and we look forward to welcoming you back again soon. Warm Regards, Renu Menghrajani Executive Assistant Manager Meluha-The Fern.

10/10 Excellent

Mousumi

Stayed 3 nights in Oct 2021
Response from Renu Menghrajani on 16 Feb 2022
Dear Valued Guest, Greetings!!! Thank you for taking the time to share your valuable feedback. We are delighted you enjoyed your experience with us and had a good stay. Warm Regards. Renu Menghrajani, Executive Assistant Manager.

10/10 Excellent

Sabyasachi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

Stayed 2 nights in Jun 2021

10/10 Excellent

ram

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good hotel to stay
Stayed 1 night in Apr 2021
Response from Renu Menghrajani on 29 Aug 2021
​Dear Valued Reviewer, Greetings!!! Thank you for taking the time to share your experience on this forum. We are happy to know that you found our staff friendly and polite and enjoyed our hospitality and services. We greatly value your patronage and look forward to welcoming you back to Meluha-The Fern Hotel in the not too distant future. Warm Regards. Renu Menghrajani Executive Assistant Manager Meluha-The Fern

8/10 Good

Jaggy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and good
Stayed 1 night in Jan 2021
Response from Renu Menghrajani on 27 Jan 2021
Dear Valued Guest, Greetings!!! Thank you for taking your time to write and share your experience with us.We are delighted that you enjoyed your stay with us and it was our pleasure to be at your service. Your positive comments about our service and facilities are thoroughly appreciated. It is our privilege to be of service to you and we are looking forward to welcoming you back to Meluha-The Fern Mumbai. Warm regards, Renu Menghrajani. Executive Assistant Manager

10/10 Excellent

Narasimha, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, efficient staff. Wellv appointed rooms. Nice gym but could not use it due to covid.
Stayed 2 nights in Dec 2020
Response from Renu Menghrajani on 27 Jan 2021
Dear Valued Guest, Greetings!! Thank you for your review and we truly appreciate the time you have taken to share your feedback with us. My team and I look forward to welcoming you back soon for another memorable experience here. Warm Regards, Renu Menghrajani. Executive Assistant Manager

10/10 Excellent

Narasimha, Uk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean hotel, tasty food albeit with limited menu during covid times. Highly recommended for a comfortable and luxurious stay
Stayed 10 nights in Dec 2020
Response from Renu Menghrajani on 27 Jan 2021
Dear Valued Reviewer, Greetings!!! Thank you for taking the time to share your experience on this forum. We are happy to know that you found our staff friendly and polite and enjoyed our hospitality and services. We greatly value your patronage and look forward to welcoming you back to Meluha-The Fern Hotel in the not too distant future. Warm Regards. Renu Menghrajani Executive Assistant Manager Meluha-The Fern

8/10 Good

KN, Dartford

Liked: Cleanliness, staff & service
Too early to say anything on the night of the check-in, but expecting to have a good time during the stay
Stayed 1 night in Dec 2020
Response from Renu Menghrajani on 27 Jan 2021
Dear Valued Guest, Greetings!! Thank you for taking the time to review us. We greatly appreciate your feedback. We are committed to consistently providing heartfelt service to all our guests. Warm Regards, Renu Menghrajani, Executive Assistant Manager, Meluha-The Fern.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Renu Menghrajani on 27 Jan 2021
Dear Valued Reviewer, Greetings!!! Thank you for taking the time to share your experience on this forum. We are happy to know that you found our staff friendly and pleasant and enjoyed our hospitality and services. We greatly value your patronage and look forward to welcoming you back to Meluha-The Fern Hotel in the not too distant future. Warm Regards. Renu Menghrajani Executive Assistant Manager Meluha-The Fern

10/10 Excellent

Sanjay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always good stay
Good stay with good service
Stayed 1 night in Feb 2020
Response from Renu Menghrajani on 27 Jan 2021
Dear Valued Guest, Greetings!!! Thank you for taking your time to write and share your experience with us.We are delighted that you enjoyed your stay with us and it was our pleasure to be at your service. Your positive comments about our service and facilities are thoroughly appreciated.It is our privilege to be of service to you and we are looking forward to welcoming you back to Meluha-The Fern Mumbai. Warm regards, Renu Menghrajani. Executive Assistant Manager

8/10 Good

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but can be better.
Good location in Powai. Very receptive staff, always wanting to help & make your stay more comfortable. Two issues I think can be better are - house keeping standards were inconsistent. We had 2 rooms for 4 nights & they would regularly forget to keep certain things in the room after cleaning for e.g tea cups. Secondly breakfast service can definitely be better. You can’t make you own black tea even, you have to ask someone & It takes a while for them for them to get it because lots of people are asking for food items from the live station. Sometimes they forget. And as a minor irritant, the rooms we had could have done with better lighting.
Stayed 4 nights in Feb 2020
Response from Renu Menghrajani on 27 Jan 2021
Dear Valued Guest!! Thank you for sharing your feedback on Expedia.Please accept my sincere apologies for the inconvenience caused to you during your stay.The points highlighted by you have been noted and we would definitely take it up with the relevant teams.Once again I offer my heartfelt apologies.We greatly value your patronage and look forward to welcoming you back.Warm regards, Renu Menghrajani.Executive Assistant Manager.

10/10 Excellent

Sachin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Renu Menghrajani on 28 Jan 2021
Dear Valued Guest!! Thankyou for taking the time to share your experience. We look forward to welcome you back! Warm regards,Renu Menghrajani,Executive Assistant Manager.

8/10 Good

Verified traveller

Stayed 5 nights in Dec 2019
Response from Renu Menghrajani on 28 Jan 2021
Dear Valued guest, Greetings!! Thank you for your kind review and we are glad that you have enjoyed your stay with us. We look forward to welcoming you back soon at Meluha-The Fern. Warm regards, Renu Menghrajani Executive Assistant Manager Meluha-The Fern

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I will NOT be staying at this hotel ever again. I was in Mumbai for two weeks and stayed at three separate hotels during the trip. This hotel was by far the most disappointing – not just in terms of their service – but I also got robbed off USD 1000 from my room. Service: 1. The night I checked in, I placed an order with the front desk for two beers to be sent over to the room. The beers never showed up. 2. During the stay, I requested for additional dental kits and bathing gown – twice – and was assured it would be taken care of, but never was. Investigating the USD 1000 (10 x USD 100 bills) that went missing from my room: The CCTV footage had chunks of time missing from the recordings + the key-card log had the time-stamps all wrong (it showed me as having accessed the room hours before I even checked in!). The Duty Manager tried to intimidate me and questioned how he could trust I even had the money on me (!!). NOT a 5-star hotel - and far from a 5-star level of service. Unprofessional and untrustworthy. I will never consider staying at a Fern property again.
Stayed 3 nights in Dec 2019
Response from Renu Menghrajani on 28 Jan 2021
Dear Valued Guest, Greetings!!! Thankyou for taking the time to review us.We regret that your experience did not meet your expectations, please allow us to express our sincere apologies. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Renu Menghrajani. executive Assistant Manager.

8/10 Good

Sanjay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2019
Response from Renu Menghrajani on 27 Jan 2021
Dear Valued reviewer, Greetings!! Thank you for taking the time to give us your excellent feedback. We are thrilled that you enjoyed your stay and we look forward to having you back in the near future. Warm Regards, Renu Menghrajani, Executive Assistant Manager, Meluha-The Fern.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
They providing king size bed by combining 2 single bed...
Stayed 2 nights in Dec 2019
Response from Renu Menghrajani on 27 Jan 2021
Dear Valued Guest!! Thank you for taking the time to share your experience. We look forward to welcome you back! Warm regards,Renu Menghrajani,Executive Assistant Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pluses - Location, safety, 24x7 restaurant on premises. Minus - Bedroom could have had tiles too instead of carpet.
Stayed 1 night in Nov 2019
Response from Renu Menghrajani on 27 Jan 2021
Dear Valued Guest,Thank you for taking the time to review us. We greatly appreciate your feedback. We are committed to consistently providing heartfelt service to all our guests. Warm Regards, Renu Menghrajani, Executive Assistant Manager, Meluha-The Fern

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice property in the thriving Powai neighborhood with lots of greens and parks nearby.
Stayed 4 nights in Oct 2019
Response from Renu Menghrajani on 27 Jan 2021
Dear Valued guest, Greetings!! Thank you for your kind review and we are glad that you have enjoyed your stay with us. We look forward to welcoming you back soon at Meluha-The Fern. Warm regards, Renu Menghrajani Executive Assistant Manager Meluha-The Fern

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. I stay here whenever I’m in Mumbai.zits very close to restaurants and transport is easily available. The staff are very efficient. The property has smoking floor and non smoking floors . There is a spa and a swimming pool too however I didn’t use that . The breakfast has a wide variety to choose from . I would definitely recommend this hotel as it’s not far from the international airport too .
Stayed 7 nights in Oct 2019
Response from Renu Menghrajani on 14 Oct 2019
Dear Valued Guest, Greetings!! Thank you for sharing your experience here, and for giving us the opportunity of being of service to you.We are very glad that everything was up to your standards and expectations. We look forward to welcoming you back in the near future Warm Regards, Renu Menghrajani Executive Assistant Manager Meluha-The Fern.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location and Hospitality
Excellent hospitality, friendly and polite staff and a hotel that believes in developing as well as maintaining a relationship with their guests beyond the present stay.
Stayed 2 nights in Sep 2019
Response from Renu Menghrajani on 5 Oct 2019
Dear Valued Reviewer, Greetings!!! Thank you for taking the time to share your experience on this forum. We are happy to know that you found our staff friendly and polite and enjoyed our hospitality and services. We greatly value your patronage and look forward to welcoming you back to Meluha-The Fern Hotel in the not too distant future. Warm Regards. Renu Menghrajani Executive Assistant Manager Meluha-The Fern

8/10 Good

Perin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and staff were in general pleasant and hospitable
Stayed 2 nights in Sep 2019
Response from Renu Menghrajani on 5 Oct 2019
Dear Valued Reviewer, Greetings!!! Thank you for taking the time to share your experience on this forum. We are happy to know that you found our staff friendly and pleasant and enjoyed our hospitality and services. We greatly value your patronage and look forward to welcoming you back to Meluha-The Fern Hotel in the not too distant future. Warm Regards. Renu Menghrajani Executive Assistant Manager Meluha-The Fern

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is excellent. However some problems with tea spoons. They are not provided along with tea. One can be brought by request from somewhere. Good to improve. Good work of reception team. Nevertheless the room phone worth to unplug to avoid everyday calls. Do not disturb indicator does not mean anything. Nice location.
Stayed 4 nights in May 2019
Response from Renu Menghrajani on 6 Jun 2019
Dear Valued Guest, Greetings !!! Thank you for taking the time to share your review about your recent stay with us. We appreciate your candid feedback as it allows us to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We are extremely regretful to hear that there were various challenges you have encountered during your stay. On behalf of the entire team, please accept our most sincere apologies for the disappointing experience. We pride ourselves on offering a high level of service and we are very concerned to learn of the service shortcomings you encountered, which did not live up to your expectation. Please rest assured that we take all our guest comments seriously, therefore, I have shared your comments with our team in order to assess and address the areas where we fell short to improve our general guest experience in the future. Furthermore, we thank you for your generous words of appreciation for our reception team and the breakfast offerings. We do hope that you will still give us the opportunity to be of service to you and we look forward to welcoming you again in the future. Warm Regards, Renu Menghrajani Executive Assistant Manager Meluha-The Fern

8/10 Good

Rajib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Renu Menghrajani on 14 May 2019
Dear Valued Guest,Greetings!!Thank you for your review and we truly appreciate the time you have taken to share your feedback with us. My team and I look forward to welcoming you back soon.Warm Regards,Renu Menghrajani.Executive Assistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Renu Menghrajani on 4 Apr 2019
Dear Valued guest, Greetings!! Thank you for your kind review and we are glad that you have enjoyed your stay with us. We look forward to welcoming you back soon at Meluha-The Fern. Warm regards, Renu Menghrajani Executive Assistant Manager Meluha-The Fern

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great service, high quality comfortable stay, convenient location.
Stayed 2 nights in Mar 2019
Response from Renu Menghrajani on 4 Apr 2019
Dear Valued guest, Greetings!! Thank you for your kind review and we are glad that you have enjoyed your stay with us. We look forward to welcoming you back soon at Meluha-The Fern. Warm regards, Renu Menghrajani Executive Assistant Manager Meluha-The Fern

10/10 Excellent

Sumant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Renu Menghrajani on 4 Apr 2019
Dear Valued guest, Greetings!! Thank you for your kind review and we are glad that you have enjoyed your stay with us. We look forward to welcoming you back soon at Meluha-The Fern. Warm regards, Renu Menghrajani Executive Assistant Manager Meluha-The Fern