Loved the architecture, decor and luxurious feel. Well appointed large rooms. Courteous and efficient staff who give you personalized service. It has a fabulous breakfast with the most yummy dosas and uttapams being served up at the live counter by a very senior chef.
The vibrant centre of Mumbai is now home to ITC Grand Central, Mumbai. We are conveniently located in the midst of the …More
This hotel was a pleasure to stay at and the staff were outstandingly good.
LOCATION - It takes about 10 to 15 minutes by taxi to get from the hotel to the Bombay Exhibition centre. The time to get to the airport varies greatly on the time of day - it took only 20 minutes when we left to catch our flight home at 7am, but 2.5 hours when we arrived at 6pm. Similarly, choose your time to travel to see the key site - such as the Gateway to India - avoid rush hour if you can.
HOTEL - excellent hotel with good size rooms - particularly liked the bath. The design though is a bit strange - particularly f you are sharing the room (as I ws with my wife). All the doors to the shower and bathroom are glass. The area can be shut-off from the main bedroom by sliding doors. But the luggage, wardrobe and safe are all in the the area. So if your partner is going to toilet, you can't really access your luggage clothes or safe without invading their privacy.
STAFF - the hotel staff are outstanding. They are polite, extremely helpful, warm and welcoming. While we were staying a the hotel we learned of a death to a close loved one in the family. The staff went out of their way to be helpful to my my wis who was very upset.
FACILITIES - eat at all 3 restaurants. Indian restaurant is excellent. Buffet restaurant had good selection. Italian restaurant ok. Swimming pol clean and good size.
I recommend this hotel to anyone doing business at the Bombay exhibition centre.
John from London
Elevate your senses at the new Westin Mumbai Garden City. Located on the Western Express Highway, we are in close proximity …More
We booked for a week, it was partly business and partly pleasure. We have stayed in other five stars hotels in Mumbai, we found the Taj way ahead of the others. Everything from checking in, breakfast, room service, politeness of staff was excellent. In particular I was impressed by the breakfast services provided by Melwyn and his team. They were aware of our choices and made perfect masala tea for us.
I was misled at check-in. When I asked for the wi-fi password, was told that I had to pay Rupees 1000 for wi-fi connection. I was told that breakfast was going to be Rupees 1000 as well. I come out of my room in the morning next to room 2168 I see the breakfast lounge. A sumptuous breakfast was available for Rupees 500. Later was given a password for wi-fi for free. Other than check-in experience everything else was fine.
"Business or holiday the Leela has it all in Mumbai"
I was at the hotel for two stays over two weeks. Both times the hotel and staff made my stay amazing. The ^ deg bar staff and management made a lone traveller feel at home and so welcome. I never had to sit on my own for long, someone would attend to my need for a drink and always had time for a little chat, absolutely amazing!
The room staff were equally efficient and thoughtful, their accommodating attitude was so refreshing and much appreciated.
"Very nice hotel close to the international airport"
I had a very good experience at this hotel. I stayed there for a total of 7 nights during my visit. I will definitely go there again. Staff is very pleasant and attentive to all your needs. The response was very fast for any requests. The breakfast spread is very good. Airport pick up and drop off service is excellent.
As an insurance executive I travel very often to many places. In the last 20 years, I have traveled to so many places across the globe - Africa (to almost all capital cities), Middle east, Europe, Far East, USA, Canada, etc. and have stayed in more sophisticated hotels than Trident. It is only after staying at Trident Hotel that I deeply felt the difference between human touch and the ambiance of a hotel. It is not the building, the rooms or the ambiance of a hotel that makes a difference it is indeed the staff running the hotel that makes your stay very pleasant. At Trident starting from the door man (such as Sharma) and every single member of the staff are determined to make your stay the most memorable time in your life. I really enjoyed my stay and I strongly recommend for any traveler, be it for business or for holiday to stay at Trident Hotel, Mumbai.
This hotel was excellent, much better than I expected. The room was very comfortable, there was a safe with a code you could change yourself, the lighting was pleasant, the bathroom was fully functional, and the staff were incredibly helpful and kind. One staff member even helped me find a sweet shop and hail a cab when I had to visit a relative at the last minute and had nothing to take with me. I was very pleasantly surprised and would definitely stay there again.
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