Ratings based on 94 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom kuwait

Nice hotel very helpful staff

Posted 12-Jan-2015
Great hotel , friendly staff , rooms very spacious and clean , very close to the airport, it takes about 40mins to get to the center longer with traffic .. Breakfast tasty and alot of choices .. Loved it just hoped it was a bit central
5 out of 5
Recommended
for Everyone
by A verified travellerfrom aidasani, spain

Muy bien. Very good.

Posted 11-Jan-2015
I have always liked this hotel, and I had stayed in this hotel before also. Very comfortable, spacious rooms. Beautiful lobby and good restaurantes.
4 out of 5
Recommended
for Families
by Fauziafrom Nairobi

Nice

Posted 08-Jan-2015 on Hotels.com
Very very very nice rooms but to costly
5 out of 5
Recommended
for Families
by RENUKAfrom Rajasthan/Jodhpur/ USA in Texas

Staying at the best hotel!

Posted 08-Jan-2015 on Hotels.com
Excellent! Very comfortable bed and powerful shower! Loved it!
4 out of 5
Recommended
for Families
by reina manish

This traveller left a rating score only Posted 06-Jan-2015 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Minneapolis

Nice hotel close to the international airport.

Posted 06-Jan-2015
Pros: Dining.
Cons: Check in and bell staff.
Location: Very near international airport.
Check in was a disappointment but the rest went well. This hotel has the best Indian restaurants in a hotel near the airport.
2 out of 5
by A verified travellerfrom london

Disappointing for an ITC hotel

Posted 05-Jan-2015
Pros: Location
Cons: Service at reception, room assistance, basic internet access
Location: Airport is close which makes it convenient
Check in experience ruined the stay. Particular people were cold, unhelpful and especially the guy who checked me in was rude , condescending and very unfriendly. Waited 40 min and had to ring twice for some room assistance. Had to pay 600 rupees for basic internet access. Would not have expected this from such a big hotel especially as I had been on a trip round India and stayed in much more basic hotels where internet access was free and service was miles better. It's 2015 after all! Compared to the ITC hotel in Jodphur this in no way lived up to the same level of service and facilities. Would not consider this hotel as a base for future business trips in Mumbai ( it's very conveniently located for airport) .. Also I will not recommend it for future business meetings for my work colleagues.- it's just too cold and unfriendly. The evening buffet in main restaurant was pretty huge and impressive which helped the experience and location as I said is very convenient. Hotel decor in lobby was very impressive too
4 out of 5
Recommended
for Families
by Nareshfrom Toronto

Great however nothing near by

Posted 05-Jan-2015 on Hotels.com
Great hotel however nothing nearby to walk to. Periodic gas smell.
2 out of 5
Recommended
for Couples
by JESALfrom Mumbai

Reputed Hotel, Bad Experience!

Posted 04-Jan-2015 on Hotels.com
The hotel reception told USD that WiFi was complimentary for us during the check in process. But at checkout, they flatly refused and charged us for it. Also, there was no one to carry our bags in from the car at check in, we were told to carry them by yourself. Also, too many gaps between what the reception said at check in and on the house phone. Disgusting! Never going here again.
5 out of 5
Recommended
for Families
by FREDERICfrom Céret,

Excellent hotel

Posted 02-Jan-2015 on Hotels.com
Excelleent séjour. la situation peut paraitre étonnante (proche de l'aéroport) mais la qualité de l'architecture, le personnel et le service en font un site exceptionnel