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Reviews of Host-Inn International

3.5 out of 5
Host-Inn International
Opp. Marol Fire Brigade, Andheri Kurla Road, Andheri (East), Mumbai, Maharashtra

Reviews

5.4
Rating 10 - Excellent. 3 out of 45 reviews" "
Rating 8 - Good. 9 out of 45 reviews" "
Rating 6 - Okay. 15 out of 45 reviews" "
Rating 4 - Poor. 6 out of 45 reviews" "
Rating 2 - Terrible. 12 out of 45 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

8/10 Good

kavumkal rama krishna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happening moments
Comfortable stay. Convenient location. Excellent service
Stayed 1 night in Mar 2018

2/10 Terrible

dhananjaya , Hyderabad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel
nothing to say about it, food room and services we at its worst

6/10 Okay

anil , denver co

Liked: Staff & service
Disliked: Property conditions & facilities
Close to airports
Needed for one night and close by airport so it was convenient. Towels were not provided in the bathroom. Tv subscription ran out of money in the middle. Free Breakfast was provided only for one guest and other guests had to pay . Breakfast was good but starts only after 7:30 am Was not able to turn the light off as it was set based on key initiated switch, if you remove to switch off everything is off.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
average for a 3 star hotel
First off, you have to call them for an airport pick-up, which is normal. The confirmation email gives the hotel phone number to call them. BUT the number was disconnected. I had a hard time finding a number that actually worked. When I was there, I asked them to fix the number. They said they would. The staff was wonderful. They bent over backward to help me in all the ways I needed. The room service menu was extensive, and staff helped me to pick something that I would like (as I don't know Indian food names). I had vegetable curry and chipatis (which were smaller than normal). It was delicious! The food was reasonably priced. I couldn't find the mysterious switch to push to get the hot water heater to work, so I ended up with a cold shower. I suggest that you ask the staff to show you how to work the shower as well as the air conditioner and the refrigerator. The room wasn't especially clean or new, but that is exactly what I expected for the price and for a 3 star hotel. The air conditioner worked great, I slept and ate really well, so that is what is important for me.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
They had trouble finding my reservation. The room HAD ROACHES. Bath had no hot water only lukewarm. Bed was bad. Room was noisy. Now I know why price was so low.

2/10 Terrible

Vishal, Navi Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic rooms for the money charged.
Poor quality of rooms and poor service. Lots of scope for improvement. The room we got had a sofa in a bad condition, the fan regulator doesn't work, toilet jet non functional, uncomfortable bed,switch boards are in pathetic condition. Good: Breakfast was good. Reception: They promised to send me an soft copy of the invoice but I never received it.

2/10 Terrible

Gaurav, chandigarh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting n pathetic
worst n patetic hotel to stay torn bedsheets. dull n slow staff.tv nt working.stinky washrooms.water seepage and blocked drain pipes

4/10 Poor

Bimal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

crazy, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service
This ist he worst hotel have ever said.They woke me up 3 times in the middle of the night to scan the same passport . Poor service ,they dont have ac only cooler,no cleaning ,the bed sheets were dirty and poor maintenance,cockroach all around room.Lights not working properly.Staffs didnt have a clue what is hotels.com booking.It took me 1 hour to let them understand this is already paid online .Overall never ever stay in this hotel .Would recommend to stay to any 5 star hotel

8/10 Good

Josh S, Siliguri WB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was Great!!!!
Stayed here for six nights. The staff was great, the internet worked well in the room. Not far from the airport or US Consulate. Don't let the look from outside fool you,for a budget to medium prices hotel in Mumbai this would be my first pick. Room service food was good. Many cable channels on the large flat screen tv.

2/10 Terrible

Jeremy, Boston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shady place with pooor amateur staff
This place is super disappointing. Not worth the price for the area its located in and ameneties offered. The rooms are small and have the worst possible view. The attending staff and front desk managers are untrained amateurs. Stay away.

6/10 Okay

j, c

Disliked: Property conditions & facilities
Not properly maintained

8/10 Good

Riaz, Sydney

Liked: Staff & service, property conditions & facilities
Not bad
Experience was good. For all the people that have complained, I guess for the price that they have paid we cant complain. The one major thing that I didnt like was the entrance which was a bit scary but once inside it was good. The staff were friendly, welcoming and ready to help. There was an issue finding the place but it is in front of Marol Fire Brigade and if you ask someone people are aware of where the hotel is.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
It was not a satisfactory experience though I did not stay overnight. I checked in morning and checked out at 10 PM. Room was very small. Fridge in room was not working (after excuses, staff replaced it). AC was making noise. Bathroom was not adequately cleaned. Toilet shower was not working properly.... Breakfast was OK. The good thing was vehicle was available to drop us to International airport on time. I believed I would have got better deal elsewhere....

6/10 Okay

Billy, DURBAN R.S.A.

Hotel telkephone line was not working.Receptiuon welcome was okay.The dining room tables did not have any table cloths. I asked them if we can exchange the free breakfast for dinner because we were leaving very early the next day. They said that this was not possible but promised to give us breakfast because it was complementary.We were given tea toast and jam.and made to pay for this by the Manager Mr Ashwin.He said that this was outside breakfast hours.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Exteriors can be deceiving
outside looks pretty gnarly (not something that will make you look fancy if you're getting dropped off by someone you're trying to impress) - but the inside is clean and well maintained

2/10 Terrible

S, N. America

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I normally don't write but this hotel is so bad I felt compelled to write and warn other travellers. Although it is close to the airport it was in the middle of a small slum like area. It was dark and dubious looking with a bar and looked very unsafe. The room was unappealing with thin foam mattress beds. This hotel is less than a one star hotel if a minus rating is possible. Even if one was willing to put up with the substandard nature of the amenities due to the serious concerns about safety, in spite of having to incur the full cost (since it was too late to cancel after arriving at the hotel) I re-booked and stayed at a hotel nearby which was a very decent hotel. It was fortunate that I was able to get the alternative accommodation at short notice in the evening. Hope this review will serve to protect other travellers.

4/10 Poor

Alwyn

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Average Hotel with below average breakfast.
This hotel is OK. Breakfast was below average, Hotel is not so very near to Domestic airport but city like Mumbai you can say that it is located at convenient location. I can say it is a OK budget hotel. Good if you need hotel to sleep only.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Suumit

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
Good value for money. Provides airport drop/pick-ups and complimentary breakfast. Couldn't provide a cash-out against credit card when requested. Hotel was too noisy because of some event in the premises.

6/10 Okay

Chris, Sydney NSW, Australia

Generally good but few suggestions for improvement
By and large a comfortable hotel with no frills. The receptionists spoke fairly good English. It is quite close to the International airport. However most Taxi drivers do not know this hotel and Bombay taxi drivers assume that the passengers can direct them to the hotel. So I was in a spot a couple of times. The air-conditioners are noisy and old. Toilets are not thoroughly cleaned. Much to my dismay I found food plates on the stairs leading to my room. Service personnel such as cleaners and room boys need to be trained to maintain silence in and around occupied rooms, especially between 7 PM and 7AM.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Raj

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid
Being a frequent traveler to Mumbai I decided to book this hotel based on reviews. However I found that this was completely opposite to what I had read and that's why I'm submitting a more honest review for others to avoid this hotel. Firstly for the price I paid for a semi-deluxe room was way overpriced for the quality of the hotel and service compared to others in that price range. The sheets were dirty and smelt. Secondly the breakfast and the service at the restaurant was pathetic. The 2nd day the restaurant was closed and they offered breakfast with some stale items which had to be eaten standing up. Avoid - there are better hotels in this price range.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent place. Very clean and comfortable. Locate close to the airport.

6/10 Okay

Will-in-India, London, UK

Liked: Staff & service
good value stopover near Mumbai airport
Good value for a quick stopover near Mumbai Airport. Complementary cars to and from the airport are available by prior arrangement. Staff are very nice and helpful. Breakfast is a simple buffet, no fuss. The bar is cosy enough with couches, beanbags and a range of tasty snacks.

6/10 Okay

Jay, Irvine, California

Liked: Staff & service
Scary outside but clean inside.
It is very close to the international terminal. Straight out from the long block coming north from the terminal and turn right along the metro line under construction for two blocks and it is there. Looks scary and dreadful from outside. Whole bunch of slumlike shops and dirty surroundings, but it is much cleaner than expected once inside. The pickup guy at the airport never found me, but once I took a Rs 200 prepaid taxi and got there, I saw that they were scolding their driver at the airport for not finding me at the pickup area. The ladies at the desk and the older man (manager?) were very nice and helpful. The room was of a decent size, the bathroom was clean, the AC worked well and the room service food was great. They have a full-menu restaurant, which is absolutely needed, as one wouldn't find any clean restaurants nearby to walk to. The internet is free for one hour and then had a charge for the day (can't remember exactly how much but not exorbitant), but the signal was too weak and it never really connected in the room #119 that I stayed in. They offered to move me but I wasn't in urgent need of it for the short stay till the next flight. One thing I liked was that the bellboy and the guys who brought me food didn't ask for tips or hang around for it. I called one guy back and gave a tip and he was happy. Only had to wait 2 minutes for the drop to the airport. Not worth staying any more than for a few hours or overnight till the next flight though.

10/10 Excellent

Susheel, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Survey.
the manger was one of the best. he helped us in many ways and made our stay very comfortable.the crew were great also. very pleasant and helpful. food was great. we enjoyed it very much. great hospitality.

2/10 Terrible

Marc, London, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken promises
We stayed in this hotel twice and arranged airport transfers both times and the never showed. I called and made the reservation myself and was promise and even asked to pay the parking fee. Which I agreed to pay. But both times they never came to pick us up and I was travel with a sick infant. So I have already warned my friends about staying in this hotel. Also the room was very noisey from the otside traffic.

6/10 Okay

Arijit, Singapore

Disliked: Room comfort
Low cost hotel
It is a low cost budget hotel near airport. At its price, it may be ok what you get in a city like Mumbai.

8/10 Good

Philippe, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Really good quality price... nice staff!!!! The hotel is not too far from the airport. They gave you a ride to the hotel...

6/10 Okay

Anand, Lucknow

Liked: Cleanliness
Hotel Host Inn International
Was on a business trip n the work site was near to the hotel which is why I chose this hotel. neighbor hood is not very good but the service is quite satisfactory which prompted me to extend a day there it self rather than to shift to another one as i had booked it for a day only

6/10 Okay

Sarab, India

Liked: Cleanliness, room comfort

4/10 Poor

Prakash, Goa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Host Inn International
Over priced and staff keen on milking of as much cash as possible. However comfortable and close to the Airport. I booked on the Hotels.com site and clicked room for 2 adults, and a child, got a price, changed it to single adult and a child, no change in price. Booked for single adult and child for 1 night, early check out. Then I decided I would accompany my wife and let the staff know and they were so sure to tell me that i had booked it for single occupancy, though the room had a king bed and sofa, I still had to pay extra. No pick up from the airport. However after a lot of argument they accepted to give us a drop off to the international airport hardly 5 min from the Hotel. So Much for their Service!! We stayed there for hardly 4-5 hrs!! It's in a noisy place, and the room with all the windows shut the noise is heard including the sound of the AC. Have got lot better Hotel Room deals in NY city and Toronto than ever in Mumbai :(

6/10 Okay

Elena, Macedonia

Liked: Staff & service
Ok for the money you pay
The hotel was ok. I had problem with getting the airport shuttle, for which I prepaid for, to come and get me from the airport. Also the hotel does not allow guest in the room which is something I can't understand and have never had to deal with. Location is nothing special but if you just need to stay close to the airport it is good. The restaurant from the hotel has good food and the service is great.

10/10 Excellent

Carol Mc Bean, Durban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Anoopkumar, South Africa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Host Inn Mumbai

6/10 Okay

freemanzewsi

Disliked: Property conditions & facilities
cienko...
jedzenie obrzydliwe!!jedynie sok dalo sie wypic..nalewany ostroznie przez kelnera.nie dziala wi-fi mimo zmiany pokoju dalej nie dziala ..tylko w recepcji..wylaczaja w ogole o 24.!!.czystosc w pokoju ok...czyli sie nie pobrudzilem.

4/10 Poor

Svante, umeå

Disliked: Property conditions & facilities, room comfort
Nära flygplatsen
Ett trist hotell med vänlig personal vid ankomst. Uselt tryck på vattnet till tvättstället. Mycket oljud från fläkt och gatan. Som tur var bodde vi där i några timmar.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente sporco. Maleodorante di scarsissima igien
I locali sono sporchi e la camera con bagno maleodornte. Nessuna cura nella pulizia e nella manutenzione. Lenzuola e xoperte inaccettabili. Prese e fili elettrici scoperti. Rumore e finestra non del tutto chiudibile ed insetti vari che entrano dalle fessure popolando la stanza nella notte grazie anche alla lamapada esterna che li atrira copiosi. Colazione poco curata e tavoli appiccicosi....

6/10 Okay

D

Liked: Staff & service

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rapport qualité prix minable
Meme pour l'Inde le confort est plus que sommaire et la description ne rend pas hommage à la mauvaise qualité de l'hôtel.

4/10 Poor

Gabi, Siegsdorf, Bayern

Disliked: Cleanliness, property conditions & facilities, room comfort
worst hotel in mumbai
Es war unser erstes Hotel in Mumbai für die erste Nacht und es war mit Abstand die schrecklichste Unterkunft des ganzen Urlaubs. Die Lage ist ein Alptraum, an Schlaf ist nicht zu denken wegen des Straßenlärms und die Sauberkeit läßt auch zu wünschen übrig. Das Frühstück war nicht annähernd kontinental und der Frühstücksraum ein fensterloses Kabuff. Das Personal war zwar freundlich aber sie haben sich eher über uns lustig gemacht als uns bei der Weiterreise behilflich zu sein. Alles in allem rate ich jedem ab in diesem Hotel abzusteigen. Da ist man in einem viel günstigeren Guesthouse zehnmal besser aufgehoben.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Host inn
Helt okey: Men de kanske kunde ha lite turistbrochyrer att ge till gästerna och ordna taxi om man vill åka på rundtur i Mumbay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel correct prés de l'aéroport