Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Tom from Florida

Excellent hotel in Mumbai

Posted 18-May-2014
Pros: Proximity to airport and people who work there.
Cons: None
Location: Close to airport. Easy to get taxi.
The staff is very caring and professional. The facilities are superb. Good value.
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Excellent hotel in India

Posted 08-May-2014
Pros: The people
Cons: None
Location: Don't know
Really felt welcomed and good service. Good value.
5 out of 5
Recommended
for Couples
by Stacey from New York

Beautiful

Posted 25-Apr-2014
Pros: Everything
Cons: Nothing it was perfect, as was my engagement while staying
Location: Many taxi's outside for transportation, went to a few malls not to far away. Beautiful city and people.
First time in Mumbai, most beautiful place I have ever stayed at. I reserved the Presidental Suite, it was stunning. As well as the hotel itself, the staff at the Hilton was amazing. Better than home, would stay again and again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Wonderful Experience

Posted 23-Apr-2014
The Hilton exceeded our expectations in India. We had stayed at a few 4+ star rated hotels in India during our stay and were unsatisfied with the conditions. Hilton over delivered :)
4 out of 5
Recommended
for Everyone
by i am a surgeon

Nice and close to airport

Posted 25-Feb-2014
Nice, clean hotel with friendly staff close to the international airport. Exceptionally good restaurant.
4 out of 5
Recommended
for Everyone
by Gurpreet from Toronto, Canada

Very nice place to stay

Posted 24-Jan-2014
Pros: Building lay out and interior decoration
Cons: More pleasant staff; not only to foreigners but treats all Indians equally. Always present yourselves with a broad smile, not with blank face.
Overall very good experience. Food was excellent.
5 out of 5
Recommended
for Everyone
by legzy from london

Awesome!!!

Posted 10-Jan-2014
2 out of 5
Recommended
by rayasam prasad from USA

it was sub-par

Posted 16-Dec-2013 on Hotels.com
Amazingly, you could not turn on bathroom lights without turning on all the other lights in the room and waking up (and annoying) everyone else in the room. Using TV was also unnecessarily complicated. Hotel staff were not sure about recommendations for shopping.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 04-Dec-2013 on Hotels.com
4 out of 5
Recommended
by Kanu from USA

Front desk service poor

Posted 02-Dec-2013 on Hotels.com
Hotel is excellent,but front desk needs improvement.it seems there is poor communication between the front desk person and had to sent lot of time convenvincing each one that our room was booked with free breakfast and free wifi.when we left hotel early morning we requested two packed breakfast for two person but found they packed one only and also charged for Internet.