Ratings based on 102 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom Los Angeles

Nice hotel, terrible management

Posted 14-Dec-2014
I arrived late at midnight for a one night stay only to be told there is no room available as they do "maintenance work" and I have to wait for about half an hour to get my room. While drinking a beer and waiting I figured I'm not the only one with no room, and after asking we were told by the bar keeper the hotel is oversold and we will only get a rooms when somebody else checks out. I went back to the registration and was told they don't know when the room is ready. I asked to put me in an other hotel as I need some rest to get ready for a business meeting first thing in the morning. They told me it's not possible because I booked through Expedia. At this point I made a big stink, asked for the hotel manager and made it clear I will go straight to Hilton with big complain. At about 1:30am they suddenly had a room for me...one of the nicest ever. It looked like a presidental suite...Unfortunately I could enjoy it only for few hours.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Good hotel close to the airports

Posted 12-Nov-2014
Pros: It was easy to reach from both the international and domestic airports.
Cons: The seats in the bar area are very uncomfortable unless you set very upright.
Location: There is not much to do nearby except to use the terrace and pool.
I stayed for one night on three separate occasions in transit and was very comfortable.
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom London

satisfactory hotel close to airports

Posted 08-Nov-2014
Pros: It was comfortable and the staff most pleasant.
Location: handy for the airports
I experienced satisfactory and comfortable single night stays on three occasions over two weeks while in the process of changing airplanes.
4 out of 5
Recommended
for Business Travellers
by Klochmannfrom Hinnerup

Fint Hotel

Posted 23-Aug-2014 on Hotels.com
Pæne og rene værelser i en god størrelse. Personalet helt i top. Men det kan ikke være rigtigt at man skal betale for Internet i 2014 og da slet ikke 12 USD for 24 timer eller det halve for 1 timer. Det hænger ikke sammen. Ellers et godt ophold.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Camillafrom Oslo

Best service I have ever experienced!

Posted 14-Aug-2014 on Hotels.com
I was supposed to spend just one night at The Hilton Mumbai, but as my luggage was lost during my flight there, I was forced to spend another night. First of all: thanks to the hotel staff, I did not have to stay even more nights. They went out of their way helping me restore my luggage, calling the airline and airport several times a day. They even sent a staff member to the airport to pick up my bag when it finally arrived, even though it's the airline's responsibility to deliver the luggage when it's delayed. The staff was attentive, nice and very welcoming, and the breakfast was absolutely delicious. I will warmly recommend this hotel to anyone. It's expensive for India, but it's money well spent after a long flight!
5 out of 5
Recommended
for Getaway With Friends
by Carolinefrom Pune

Flughafennah, toller Service

Posted 13-Aug-2014 on Hotels.com
Klein, aber fein. Trotz Flughafennähe ruhig. Diskretes und freundliches Personal. Insgesamt ein toller Aufenthalt.
4 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 19-Jul-2014 on Hotels.com
5 out of 5
Recommended
by KAPfrom MUMBAI

wonderful experience

Posted 13-Jun-2014 on Hotels.com
great location and fantastic service
5 out of 5
Recommended
for Everyone
by Tomfrom Florida

Excellent hotel in Mumbai

Posted 18-May-2014
Pros: Proximity to airport and people who work there.
Cons: None
Location: Close to airport. Easy to get taxi.
The staff is very caring and professional. The facilities are superb. Good value.
3 out of 5
Recommended
by Pohfrom Singapore

Just another hotel....

Posted 12-May-2014 on Hotels.com
Poor hotel service. Asked for late check-out 1pm and front desk told me since I have early check-in (12nn), I'm not entitled to late check-out. WiFi cost a bomb despite 21st century! Room cleanliness good. Size of room acceptable.