Ratings based on 54 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.9 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Piyush from New Delhi

Excellent Hotel

Posted 22-Apr-2014
Pros: We loved everything about this Hotel. The Staff, the rooms, the services..everything. Top of the Line in everything they have.
Cons: They could provide the food and beverages for a little longer in the pool area.
Location: The area around the Hotel is okay. If you are looking for a place to relax..this is the place. They make you feel like royalty..like no other hotel..
We loved Four Seasons. We had taken the Premier Room and it was really good. The staff at the hotel are extremely sweet and helpful..I think more than any other you are likely to come across. We are definitely gonna come back to this Hotel. Excellent Hotel...
Comment from Hotel Management
06-Jun-2014
Greetings from Four Seasons Hotel Mumbai! Thank you for sharing your positive feedback following your trip to Mumbai in April. I am delighted to hear that you enjoyed the room accommodations and that the hotel team and their services exceeded your expectations. We certainly look forward to welcoming you back soon. Best regards, Andrew Harrison
5 out of 5
Recommended
for Everyone
by Jag from London

Amazing hotel!

Posted 14-Apr-2014
Pros: Everything
Location: As it was central we could visit the different areas without having to travel too much.
Thoroughly enjoyed every minute of my stay at Four Seasons with five of my friends which started with a transfer in a wifi equipped vehicle! The staff could not do enough for us from advising us where to go for sight seeing, shopping, etc to bringing us packaging for our excess luggage. The bar staff in Aer were particularly welcoming, Deepak and Ryan were always very friendly finding us tables to sit at and just generally making us feel welcome and looking after us. After our first visit to Aer bar we did not want to go out of the hotel as the service we received from them was so much better than we received anywhere in Mumbai. I would like to congratulate the hotel management for producing such a beautiful hotel with the most amazing staff we've ever had met anywhere!
Comment from Hotel Management
06-Jun-2014
Greetings from Four Seasons Hotel Mumbai! Thank you for your positive feedback following your trip to Mumbai in April. I am pleased that you enjoyed your visit with us and found our staff courteous. We have always said that our people are our most important asset, and your favourable comments confirm that belief. I am taking this opportunity to share your thoughts and words with them. Hearing that we have succeeded in making you and your friends feel happy is what keeps us going and what drives us to do better every day. We hope you visit us again and we look forward to welcoming you back.  Best regards, Andrew Harrison
5 out of 5
Recommended
for Everyone
by A verified traveller

Good 5 star hotel in reach of downtown

Posted 08-Apr-2014
Great hotel - all you should and would expect from the Four Seasons. Good restaurant with a varied menu and views that take in the nearby racecourse and the surrounding slums. The rooftop bar is well worth a visit even if it is a little pricey compared to bars locally. Good crowd on a Saturday night with a DJ until around 1.30. Great value and comfort close to a great city.
Comment from Hotel Management
06-Jun-2014
Greetings from Four Seasons Hotel Mumbai! Thank you for sharing your positive feedback following your recent trip to Mumbai. I was most pleased to hear that you enjoyed the room accommodation, food and beverage offerings, and especially your time spent at our rooftop bar, Aer. We look forward to welcoming you back on your next visit! Best regards, Andrew Harrison
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Lovely Hotel

Posted 07-Apr-2014
Stayed for just one night but had a good time. Visited the Spa for a great pedicure, lunch by the pool and then drinks at Aer bar. Would stay again.
Comment from Hotel Management
06-Jun-2014
Greetings from Four Seasons Hotel Mumbai! Thank you for your positive comments following your trip to Mumbai in April. I am glad to learn that you had a good time during you one night stay with us. Additionally, that you enjoyed our services at the spa, pool and Aer. We hope you visit us again for a longer stay and look forward to welcoming you back.   Best regards, Andrew Harrison
5 out of 5
Recommended
for Everyone
by Absy from Mumbai

Weekend Special

Posted 17-Mar-2014
It's been absolutely amazing from my check-in till LATE check-out.. Staff propa professionals.. Great cleanliness, Huge Rooms wit all propa services covering small details of stay. Most I liked is No staff calling u disturbing for check out which I loved of it when I really checked out late 2.10pm.. Glad nd would come back soon for a great weekend stay partying At AER!!
5 out of 5
Recommended
for Everyone
by Jules from Amsterdam

Just Perfect

Posted 03-Mar-2014
I had the pleasure of staying here a week or so ago for a few days before heading elsewhere in India for wedding. It was just lovely, and the service was spot on. I have kind of got used to staff in big international hotels being friendly but a bit lacking but the guys and girls here were really great, all knew their stuff. I wouldn't normally take the trouble of writing a review but I promised myself while staying that I would! Its not the opulent luxury of my next hotel but for a city stay, it was perfect.
1 out of 5
by Gabos F from london

Paid for Seaview got a Building view

Posted 12-Feb-2014
And told 'it was dark so didn't matter'... 7th floor... Then moved to 26th floor and told 'it was same room' with a smirk. Lost trust in 4 seasons. Avoid.
5 out of 5
Recommended
by A verified traveller from Gibraltar

This traveller left a rating score only Posted 27-Jan-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by Raad from Saudia Arabia

Posted 27-Jan-2014
Pros: bed and bath are amazing
Cons: loby
Location: good location near by but idia gate area is better
5 out of 5
Recommended
by Bjorn from Oslo

Excellent hotel with excellent service

Posted 23-Jan-2014 on Hotels.com