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Reviews of Fariyas Hotel

4 out of 5
Fariyas Hotel
25, Off Arthur Bunder Road, Colaba, Mumbai, Maharashtra

Reviews

7.8

Good

Rating 10 - Excellent. 72 out of 279 reviews" "
Rating 8 - Good. 120 out of 279 reviews" "
Rating 6 - Okay. 56 out of 279 reviews" "
Rating 4 - Poor. 22 out of 279 reviews" "
Rating 2 - Terrible. 9 out of 279 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Vikram, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ravi on 9 Apr 2024
Dear Guest, Greetings of the day! It was a pleasure to have you stay at Fariyas Hotel Mumbai and I thank you for sharing wonderful review on this forum. We are delighted to know that you received endearing service throughout your stay. The team is truly glad to have been able to create some lasting memories. We are grateful for your kind words of appreciation. Our service philosophy encourages us to deliver efficient and personalized service to all our guests. The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery. Thank you very much for taking your time to share your experience. More memories and unforgettable experiences await you. We do look forward to warmly welcoming you back. Warm Regards, Front Office Manager

8/10 Good

Abbas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience. 👌
Stayed 1 night in Feb 2024
Response from Ravi on 7 Mar 2024
Dear Guest,Greetings of the day!It was a pleasure to have you stay at Fariyas Hotel Mumbai and I thank you for sharing wonderful review on this forum.We are delighted to know that you received endearing service throughout your stay. The team is truly glad to have been able to create some lasting memories. We are grateful for your kind words of appreciation.Our service philosophy encourages us to deliver efficient and personalized service to all our guests. The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery.Thank you very much for taking your time to share your experience. More memories and unforgettable experiences await you. We do look forward to warmly welcoming you back.Warm Regards,Front Office ManagerRavi Prakash

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from Sandeep Nadre - GM on 2 Jan 2024
We appreciate your positive feedback about Fariyas Hotel Mumbai. Your satisfaction is our priority, and we can't wait to continue exceeding your expectations on your next visit.

10/10 Excellent

Joseph

Stayed 8 nights in Nov 2023
Response from Sandeep Nadre - GM on 2 Jan 2024
Thank you for choosing Fariyas Hotel Mumbai for your stay! We're delighted to hear that you had a wonderful experience, and we look forward to welcoming you back soon.

10/10 Excellent

bijal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located less than 10 minutes walk from the Gateway of India and the Taj Hotels. It is on a quiet road and appeared to be a nice safe area. We booked a suite room, and it was well appointed. Lots of lights and mirrors everywhere, and had a bath tub which was very nice. Hot water was available at any time and we had only minor niggles which once reported were dealt with by the hotel swiftly. We were left a nice welcome treat also, which was unexpected but fully appreciated, thank you. I felt this was really good value for money, although i did not have time to use the pool facility or gym etc. Would stay again, if wanting to stay in the area again.
Stayed 2 nights in Nov 2023
Response from Sandeep Nadre - GM on 2 Jan 2024
Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed the convenient location, well-appointed suite, and the swift resolution of any minor issues. It's wonderful to know you felt it was great value for money. We look forward to welcoming you back and hope you'll have the opportunity to explore our pool and gym facilities next time!

8/10 Good

julie

Stayed 1 night in Nov 2023
Response from Sandeep Nadre - GM on 2 Jan 2024
We're delighted that you had a fantastic stay at Fariyas Hotel Mumbai. Your feedback motivates us to continue providing exceptional service and accommodations.

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, room comfort
Hotel ticks the boxes
Hotel is fine. Was given a room that was told was on a no smoking floor but the room definitely had a Smokey smell. Staff were helpful in arranging transport for us.
Stayed 1 night in Oct 2023

8/10 Good

John Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Okay hotel, if you're not looking for luxury
Fariyas Hotel is okay, but not worth the price, I'm my opinion. The location is convenient in Colaba. The lobby is very nice, but the rooms are quite basic. The restaurant is fine. The swimming pool and outside area don't invite you to use them.
Stayed 2 nights in Oct 2023

10/10 Excellent

Talia

Business traveller
Liked: Amenities, property conditions & facilities
Great service
Stayed 1 night in Sep 2023

8/10 Good

Waleed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

ezra

Stayed 2 nights in Jun 2023

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Near the Gateway of India. The place is good and convenient. Check in process was a little slow but they still let me check in 90 min before my check in time. The man at the door( Surjan ) was very nice and pleasent. I like that the streetfood is literally a 2 min walk from the hotel.
Stayed 2 nights in May 2023

8/10 Good

Gregory

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was very good met my expectations
Stayed 2 nights in May 2023

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to improve buffet menu
Stayed 2 nights in Apr 2023

10/10 Excellent

Gilberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel not far from Gateway to India
I got a suite on the 10th floor and was really happy about the room. The bed was very comfortable and there was a nice view over the Indian Ocean from the sitting room. The room was very clean. Wi-fi was good, and I had video calls with no problem. Breakfast was good, on level 1, with good quality food. The personnel it really putting efforts to go the extra mile and help. I checked at 1am, as my flight landed at 11.30 and was glad to have a soft comfortable bed.
Stayed 1 night in Mar 2023

10/10 Excellent

Rajeshver

Stayed 4 nights in Mar 2023

4/10 Poor

Craig

Liked: Cleanliness
Disliked: Staff & service
There has to be better than this place
Very underwhelming.. They screwed up my booking twice.. Told me they had no rooms (when I'd already booked).. Bed comfy and place clean but breakfast ikky and no sunbeds I won't be returning
Stayed 1 night in Mar 2023

8/10 Good

Fetene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception is very good, house keeping staff are doing very good, door mans are very kind, professional and excellent in their approach and hoptality. they are no 1. asset of the Hotel.
Stayed 9 nights in Feb 2023

6/10 Okay

DHANSUKH

Stayed 1 night in Feb 2023

8/10 Good

arfakhsad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay two days and no complaints
Stayed 2 nights in Feb 2023

4/10 Poor

ALI, Houston

Stayed 1 night in Feb 2023

10/10 Excellent

SUNG WON

Stayed 2 nights in Feb 2023

10/10 Excellent

Mattias Lars

Stayed 1 night in Feb 2023

10/10 Excellent

Richard

Stayed 1 night in Feb 2023

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valued Stay
Eaay location and easy to reach, very helpful and friendly staff, early check in and free upgrade for my reservation was done, clean rooms, amazing view to sea, daily housekeeping, taste breakfast and wide indian selection of foods
Stayed 7 nights in Sep 2022

8/10 Good

andre

Travelled with partner
Liked: Cleanliness, staff & service
hotel is undergoing renovations outside and alot of noise due to this. staff was very friendly and helpful
Stayed 2 nights in May 2022

8/10 Good

RISHIKESH

Travelled with family
Value for money
Simple, decent hotel with perfect location. Good breakfast. Service was not up to mark. Ultimately, not great but, it's value for money
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was for short duration stay but was relaxing
Stayed 1 night in Dec 2021

10/10 Excellent

Moushumi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, but maybe a tad pricey!
Great location, right in the midst of Colaba by the water. Had a bit of a room mixup in the beginning, we’d asked for a twin room but got a double instead. But they fixed it immediately for us when we called them. The staff was very helpful and polite. And the breakfast buffet was great!
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Rekhaben

Travelled with family
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020

4/10 Poor

Sharita

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hassle free and clean
Very accommodating and happy staff They let us leave baggage and return in the evening for showers etc before a late night flight.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Property in the hotel or second tier. Compared with the Taj Mahal hotel the service and cleanliness are not up to par but we’re good for the budget
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic. Good convenient location, old world charm.
Stayed 3 nights in Nov 2019
Response from Deepali on 20 Nov 2019
Dear Sir, Greetings Of The Day ! Thank you for taking the time to share your Experience when you stayed with Fariyas Hotel Mumbai. I am delighted to know that you had a pleasant stay with us. My staff will always be happy to welcome come back looking forward to see you back. Regards Deepali Pinheiro Front Office Manger

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
One of the better hotels in the south of the city, location is great for getting around without being noisy as it's a couple of minutes off the causeway and nice and close to the sea! Staff were very friendly and courteous and always welcoming.
Stayed 7 nights in Oct 2019
Response from Deepali on 20 Nov 2019
Dear Sir, Greetings Of The Day ! Thank you for taking the time to share your Experience when you stayed with Fariyas Hotel Mumbai. I am delighted to know that you had a pleasant stay with us. My staff will always be happy to welcome come back looking forward to see you back. Regards Deepali Pinheiro Front Office Manger

8/10 Good

Andoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
The staff at Fariyas were incredible. They were very out going and always helped me out when they could. The actual rooms were average, although I have never stayed in another Mumbai hotel, so I can only compare it to hotels in other cities. The place was very clean and felt very safe. Plus it is just a couple blocks from the Colaba Market and the Gateway of India.
Stayed 3 nights in Aug 2019
Response from Rajeev Pillai on 3 Sept 2019
Dear Esteemed Guest, Greetings from Fariyas Hotel Mumbai ! I am happy that you enjoyed your stay and liked our services. Thank you for taking time to write the review. I look forward to welcome you back to Fariyas Hotel Mumbai. Sincerely, Rajeev Pillai Front Office Manager

10/10 Excellent

Nirvasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My parents traveled here on vacation and loved it. Despite not being able to check in immediately (their flight landed at 5am), Fariyas airways accommodated them at 10.30 which was great.
Stayed 3 nights in Aug 2019
Response from Rajeev on 3 Sept 2019
Dear Esteemed Guest, I am happy that you enjoyed your stay and liked our services. Thank you for taking time to write the review. I look forward to welcome you back to Fariyas Hotel Mumbai. Sincerely, Rajeev Pillai Front Office Manager

8/10 Good

Verified traveller

Liked: Staff & service
Average Hotel, Good Location
This hotel was average in its staff and cleanliness and location, nothing spectacular about it. Only advantage is that it is close to some of the sights and art gallerias in the Southern part of Mumbai. Breakfast was also average.
Stayed 1 night in Aug 2019
Response from Rajeev Pillai on 13 Aug 2019
Dear Esteemed Guest, Greetings from Fariyas Hotel Mumbai ! Thank you for taking the time to write a review about the hotel.We have taken a note on the mentioned points and will rectify at the earliest. Look forward to welcome you back soon. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to move rooms three times as the first two need repairs in bathroom and humming noice; thus very difficult to sleep. My third room, after a few moderations was terrific. The meal service, breakfast buffet were first class; the chefs were willing to made accommodations to meal choices. The pool steps are still round steps; very difficult to use. After my request for change last there they still remain the same.
Stayed 8 nights in Jun 2019
Response from Rajeev Pillai on 12 Jun 2019
Dear Esteemed Guest, Greetings from Fariyas Hotel Mumbai ! Thank you for the positive rating . Regret to note that you had to move rooms , however we are glad to hear that you were impressed with our meals and services offered. Look forward to welcome you back soon. Sincerely, Rajeev Pillai Front Office Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful. Great in house food would recommend.
Stayed 4 nights in Jun 2019
Response from Rajeev on 11 Jun 2019
Dear Mr.John, Greetings from Fariyas Hotel Mumbai ! Thank you for taking the time to write a review about the hotel. We look forward to welcome you back soon. Sincerely, Rajeev Pillai Front Office Manager

6/10 Okay

Verified traveller

Stayed 3 nights in Apr 2019
Response from Rajeev on 16 Apr 2019
Dear Esteemed Guest, Greetings from Fariyas Hotel Mumbai ! Thank you for the positive rating . We look forward to welcome you back soon. Sincerely, Rajeev Pillai Front Office Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well positioned for the sites we visited. India gate and Leopalds.
Stayed 3 nights in Apr 2019
Response from Team Fariyas on 6 May 2019
Dear Esteemed Guest, I am happy that you enjoyed your stay and liked our services. Thank you for taking time to write the review. I look forward to welcome you back to Fariyas Hotel Mumbai. Best Regards,

8/10 Good

James, St. Ignace, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. A little older but still nice. Thr front desk staff were very friendly and helpful. Good breakfast.
Stayed 3 nights in Apr 2019
Response from Raj on 16 Apr 2019
Dear Esteemed Guest, Thank you so much for the review and rating . Look forward to welcome you back soon. Sincerely, Rajeev Pillai Front Office Manager

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Overall good, but the shower drain is sluggish leaving one standing in a puddle of water while having a shower.
Stayed 2 nights in Mar 2019
Response from Rajeev Pillai on 28 Mar 2019
Dear Esteemed Guest, Greetings from Fariyas Hotel Mumbai ! Thank you for taking the time to write a review about the hotel. We have taken a note on the feedback pertaining to the water clogging issue and had escalated to the concerned for immediate consideration. Look forward to welcome you back soon. Sincerely, Rajeev Pillai Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! They go out of their way for you and are genuinely nice.
Stayed 5 nights in Mar 2019
Response from Rajeev on 18 Mar 2019
Dear Esteemed Guest, Greetings from Fariyas Hotel Mumbai ! Thank you for taking the time to write a review about the hotel. Your kind words for our staff are highly motivating. We look forward to welcome you back soon. Sincerely, Rajeev Pillai Front Office Manager

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Fariyas Hotel - Colaba
The receptionist - Carol - was not very welcoming. She was the same at both check-in and check-out. On the other hand, Lavinia was very pleasant. The room (208) was a bit of a tight squeeze. My husband and I have stayed at this hotel twice before, and on both occasions the rooms were more generous. The food in the restaurant was good and one waiter in particular was very very good. His name was Sydney and in my book he would score 100%.
Stayed 2 nights in Mar 2019
Response from Rajeev Pillai on 6 Mar 2019
Dear Ms.Elizabeth, Greetings from Fariyas Hotel Mumbai ! Thank you for taking the time to write a review about the hotel. We are extremely disappointed to hear that your stay with us for this visit was not upto your expectations and sincerely regret the inconvenience caused . We have taken a note of all the feedback mentioned and will escalate the same to the concerned. Look forward to welcome you back for another enriching experience. Sincerely, Rajeev Pillai Front Office Manager

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Pool smaller than image. Tv didnt work properly, stain up wall beneath tv, waiter service apalling
Stayed 10 nights in Feb 2019
Response from Rajeev on 25 Feb 2019
Dear Esteemed Guest, Greetings from Fariyas Hotel Mumbai ! Thank you for taking the time to write a review about the hotel. We regret the inconvenience caused during your stay with us and sincerely apologise for the same. We have noted your feedback and has passed to the concerned for immediate consideration. Look forward to welcome you back soon. Sincerely, Rajeev Pillai Front Office Manager

10/10 Excellent

Sumaya

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2019
Response from Rajeev on 25 Feb 2019
Dear Esteemed Guest, Greetings from Fariyas Hotel Mumbai ! Thank you for the positive rating . We look forward to welcome you back soon. Sincerely, Rajeev Pillai Front Office Manager