Ratings based on 163 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Philladelphia

Very helpful staff, good size room with WiFi

Posted 25-Jun-2015
Pros: Location, very clean and all modern amenities. Free WiFi which worked at all times.
Cons: Laundry charges were very steep.
Location: Very near the International Airport and have nearby movie theater and good restaurant.
Verr comfortable stay, good location, large size room. Very couteious staff and all amenities. Finess center was well equipped with staff help.
2 out of 5
by A verified traveller from S

Terrible staff

Posted 18-May-2015
Was promised a honeymoon package. When reached the hotel, staff informed that it's not available and they can't arrange it. After the argument for over 30 mins they just did it partially.
3 out of 5
Recommended
for Families
by Susannah from UK

So many hidden charges and exhorbitant costs

Posted 29-Apr-2015 on Hotels
They make you pay for wifi. Mineral water left in your room is 200₹ A bottle. Only 2 complimentary tea bags. Biscuits in the room that are marked 10₹ MRP are charged at 100₹. Buffet is advertised as 1500₹ but there's another 300₹ taxes they don't display. Stayed at the Novotel the week before and it was just as good and without all these exhorbitant charges!!
5 out of 5
Recommended
for Families
by A verified traveller

Exceeding Customer Expectation

Posted 20-Mar-2015 on Hotels
I stayed for one night and while ordering my room dining, I casually stated that my son is suffering from fever. The customer service surprised me with a get well card, an orchid, an energy bar as well as a freshly prepared only for my son --- Khichidi (a blend of rice and lentils good when you are sick). I was overly impressed by this gesture. This is to me exceeding customer expectation.
4 out of 5
Recommended
for Business Travellers
by Cheng-Fan

This traveller left a rating score only Posted 20-Mar-2015 on Hotels
3 out of 5
Recommended
for Families
by Reena

This traveller left a rating score only Posted 13-Mar-2015 on Hotels
2 out of 5
Recommended
for Getaway With Friends
by María Teresa from Santiago de Chile

Mal, no recomendable

Posted 10-Mar-2015 on Hotels
Mal! llegamos a la 1 de la madrugada, el check-in fue relativamente expedito, pero la habitación estaba sucia! A esa hora -más de la 1:45 de la madrugada- solo queríamos descansar, por lo que no pedimos que hicieran limpieza. Además, el lavamanos estaba tapado! no se escurría el agua. Y la cama extra que pedimos era un sommier, no un colchón, por lo que dormí con los resortes ensartados en mi cuerpo... El desayuno era bueno: muchos platos indios y también occidentales. En todo caso, muy caro para el mal servicio prestado. Engañan con el nombre Marriot. No volveremos.
4 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Close to Airport

Posted 09-Mar-2015
Hotel was nice, very close to the airport. Very safe. Staff was excellent.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 02-Mar-2015 on Hotels
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 01-Mar-2015 on Hotels