Ratings based on 235 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
90% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Posted 12-Mar-2015
Pros: Low price and convenient location.
Cons: Leave kitchen items available within the room.
The hallways smelled excessively of smoke but the room did not. It's an extended stay hotel but all dish and silverware had to be checked out at the front desk. Terribly inconvenient. Bed was too firm.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Mar-2015
Lovely clean and tidy hotel. Extremely nice staff throughout the stay. Perfect location to Paine Field so that you can do the Boeing tour, future of flight museum, flying heritage collection and other things around the airport.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Portland

Good hotel for the price

Posted 16-Feb-2015
I stayed here for one night. Facilities look relatively new and in good condition. Compares well with other hotels and located in a great location near major attractions in the area. Overall a positive experience and would consider staying here again.
Comment from Hotel Management
06-Mar-2015 by Manager, Hotel Management
Thank you for the feedback about your recent stay at our hotel. I am glad to here that you had a positive experience and that you found us to be in good condition that compared with other hotels. I am also glad to hear that you found us to be located in an area close to a lot of attractions. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom British Columbia

Good location near Boeing airplane plant.

Posted 11-Feb-2015
Pros: Rooms are a good size and very functional.
Cons: Staff need to be patrolling parking lot and exterior grounds more regularly to catch animal deposits left by negligent owners.
Location: Boeing field.
Overall the hotel was quite satisfactory - clean room etc. However the hotel permits pets and there were several large deposits of dog feces on the sidewalk alongside the front of the building and on the curb we parked next to. We stayed one night and both piles were still there.
Comment from Hotel Management
12-Mar-2015 by Team Lead, Hotel Management
Thank you for you recent review of your stay. I am happy to hear that you found our rooms to be clean, to be a good size, and functional. However, I am disappointed to hear that there was dog feces through out the parking lot. Moving forward, we will make sure to check the parking lot regularly to ensure this does not happen again. Thank you again for your time and we hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller

It's really more for extended stay /but very NICE

Posted 04-Feb-2015
Pros: Everything
Cons: Better Breakfast selection; but they would probably have to charge more.
Location: Ferry landing, restaurants, shopping.
Breakfast wasn't much but wasn't promoted as a full breakfast. Location was good, close to the Ferry landing and local restaurants. It wasn't the easiest to find ... off a side road. We would book this hotel again. Has a little frig with a freezer and a kitchen area. Comfortable bed and pillows. Ours was a double, some people would want a King or Queen.
Comment from Hotel Management
06-Mar-2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your recent stay. I am delighted to hear that you has such an excellent stay with us and that you enjoyed your fully equipped kitchen. I am also happy that you were pleased with our location. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice overall

Posted 20-Jan-2015
It was a normal hotel meeting expectations. But the Lady at the front desk Maribell was great!!! She was friendly and very customer focused.
Comment from Hotel Management
27-Jan-2015 by Manager, Hotel Management
Thank you for your recent review of your stay. I am glad to hear that we met your expectations and that you received great customer service from Maribel. Again, thank you for taking the time to write a review and we hope to see you again in the future.
4 out of 5
Recommended
for Families
by A verified travellerfrom Calgary canada

Good location!! Mattress very comfortable!!

Posted 30-Dec-2014
Pros: Good location!! 5 minutes drive to the Boeing factory
Cons: no
Location: Boeing factory
Good location!! 5 minutes drive to the Boeing factory, friendly service. Except breakfast was simple, no tables and chairs. Just in the lobby. But the location and price, great health! Mattress very comfortable, and the same bed Hilton !!
Comment from Hotel Management
20-Jan-2015 by Manager, Hotel Management
Richard - I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed your location, your comfortable bed and our friendly staff during your stay with us. I will be sure to share your kind remarks with our team. Still, I apologize if our grab-and-go breakfast did not meet your expectations. Your comments will be helpful as we continue to improve our guest experience. Thank you again for your feedback. We hope to see you again soon.
5 out of 5
Recommended
for Families
by Mandyfrom Valley Center

Pleasantly surprised

Posted 27-Dec-2014 on Hotels.com
Everything was great. We didn't even have any problems with noise and there were several families with children. I was pleasantly surprised by the quietness. It's a beautiful area as well and everything we needed is in close proximity.
Comment from Hotel Management
14-Mar-2015 by Manager, Hotel Management
Thank you for your review. I am pleased to hear that you had a great stay with us. The staff and I are proud to have provided you with a quiet place to stay at a great location. Once more, thank you for sharing your feedback with us. We hope to see you again in the future if your travels bring you this way.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom CA

Good hotel

Posted 23-Dec-2014
Pros: location,ample parking, nice and calm
Cons: Show card that is in hotel rooms with all items,hair dryer,coffee maker to guests at front. Clerk said only cutlery is kept at front not EVERYTHING
Stay was great and everything was fine and clean. Everything worked.
Comment from Hotel Management
05-Jan-2015 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. It's great to hear that you were pleased with the cleanliness of our hotel and the friendliness of our staff. I will be sure to share your remarks with our team. Still, I apologize that you were not properly informed of the amenities available at the front desk. Your comments will be helpful as we continue to improve our guest experience. Thank you again for your feedback. We hope to see you again in the future.
2 out of 5
Recommended
for Getaway With Friends
by ROBERTfrom Bremerton

Don't Forget to Ask for Glasses When You Check In

Posted 22-Dec-2014 on Hotels.com
Stayed one night while visiting with friends in Mukilteo. The room is plain and dated. The bed was hard and uncomfortable. There are no drinking cups / glasses in the room. When I went to the front desk, I was told that this was to make sure that the glasses were 'sanitized'. Really??? As if the protective paper or plastic wrappers weren't in wide use by every other hotel chain? If you need to swallow some pills or maybe brush your teeth, don't forget to get your glasses when you check in...
Comment from Hotel Management
07-Mar-2015 by Manager, Hotel Management
Robert - Thank you for taking the time to write of review of your stay with us. I am sorry to hear that you were not informed of our "Customize Your Own Kitchen" upon check-in. As well, I am sorry to hear that you found your bed to be uncomfortable. Your comments will be helpful as we continue to improve our guest experience. Thank you again for your feedback. We hope to have the opportunity to provide you with a better stay in the future.