Front of property

Reviews of Visagi

3 out of 5
Visagi
Via Ripuaria 99, Pompei, NA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 84 reviews" "
Rating 8 - Good. 34 out of 84 reviews" "
Rating 6 - Okay. 4 out of 84 reviews" "
Rating 4 - Poor. 1 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice little place
Nice little place, excellent parking facilities
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Vincenzo on 2 Dec 2019
Thank you so much.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good food. Nice clean hotel. Good value.
Stayed 1 night in Oct 2019
Response from Hotel Visagi Pompei on 20 Oct 2019
Thank you.

6/10 Okay

Elena

Liked: Cleanliness, staff & service
Could be better but could be worse
Not bad for a road warriors. Convenient location but the neighborhood looked kind of weird. Room was clean but shower head looked like it was used 10000 times without being cleaned. My wife and I didn’t feel comfortable taking a shower until I called the desk and they change it for us.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was as described very nice decor well so u nd insultated from road out front and very reasonably priced. However it was out of the way Location wise and you need a car as we had to get to the sights and restaurants. Did not try public transport so cannot comment.
Stayed 1 night in Sep 2019
Response from Hotel Visagi Pompei on 22 Sept 2019
Thank you so much for your reservetion. Best regards.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, easy walk to pompei ruins and friendly staff
Stayed 2 nights in Sep 2019
Response from Hotel Visagi on 17 Sept 2019
Thank you so much

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Visagi staff were very welcoming and helpful. The hotel itself was spotless and the breakfasts were good. The underground parking was really useful too. It is within walking distance of a large shopping mall and the historic city centre. Highly recommended.
Stayed 3 nights in Sep 2019
Response from vincenzo on 14 Sept 2019
Thank you very much

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
The service is great!
Stayed 1 night in Aug 2019
Response from Vincenzo on 4 Sept 2019
Thank you very much

10/10 Excellent

Linda, Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel check in staff was friendly and the room and view were awesome and clean. Staff was also very helpful in providing directions etc
Stayed 2 nights in Aug 2019
Response from Hotel Visagi Pompei on 14 Aug 2019
Thank you so much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. 20-30 min walking distance to archeological site.
Stayed 1 night in Jul 2019
Response from Vincenzo on 11 Aug 2019
Thank you so much

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from Hotel Visagi Pompei on 12 Aug 2019
Thank you so much.

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly staff, above-average continental breakfast. Shower is very small/cramped, and the small parking garage is reallllly tight with no room to turn around without a 6-point turn, so hopefully you're a good/confident driver and you have a small car, but at least the parking is free and on-site.
Stayed 1 night in Jun 2019
Response from Hotel Visagi Pompei on 12 Aug 2019
Thank you so much

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent, was very pleased that I selected it. The room and the staff were superb. The only thing that was a bit misleading was the airport pick up service.
Stayed 1 night in May 2019

10/10 Excellent

Krisztina, Not in the centre but bus stop is 2 mins, shop is

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks as on picture, in good condition, nice staff
15 min walk to Pompei city centre & ruins (do not take taxi - they are a rip-off). Nice room with 2 balconies! Receptionist Salvatore was extremely helpful, he helped in the parking as we couldn't manoeuvre out with our rental car as a van came in too. Thank you again, Salvatore! Only little downside was the shower - the cubicle was unreasonably small, was very hard to get in & out when I opened the door (and I'm not even overweight..)
Stayed 1 night in May 2019

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, clean, hotel
Excellent service, immaculately clean, but the walls were thin so you could hear the neighbors awake until 2AM.
Stayed 1 night in May 2019

10/10 Excellent

charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visagi is great
Visagi is a great place to stay, clean, great service, and parking at the hotel
Stayed 1 night in Mar 2019

8/10 Good

Cindy, Phoenix,AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Basic hotel, short bed, but clean.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to Pompeii central and Pompeii ruins. Staff very helpful and happy to see you
Stayed 4 nights in Aug 2018

10/10 Excellent

Sam, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for Pompei ruins and close to Vesuvi
Hotel staff arranged our trip to Versuvius 👍 Lovely and clean hotel 😊
Stayed 2 nights in Jun 2018

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Recomanded place
Stayed 1 night in Jun 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, decent breakfast, helpful friendly staff but after booking another night and not being able to make it they wouldnt refund my money.
Stayed 1 night in May 2018

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fine but there is a 15 minute walk to the centre of town
Stayed 4 nights in Sep 2017

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel at reasonable price
Good hotel for what we needed it for - getting in to Naples later in the afternoon, wanted to see Pompeii before moving on to Amalfi Coast but didn't want to stay in Naples. The hotel was very clean, business atmosphere. Room was a fine size and had all basic amenities. Unfortunately smelled of smoke despite the room being nonsmoking (but obviously not the hotels fault). Front desk was helpful and recommended a few good dinner places in Pompeii - the pizzeria we went to was great, authentic Napolitean pizza. The hotel is a 15 min walk from Pompeii/Pompeii Ruins and 25min walk from Pompeii Scavi Train Station (can't be reached from other Pompeii Corcumvesuviana station as there is no sidewalk and it goes along a larger road). Only recommendation would be that for a short trip this is not ideally located to city center so makes it hard to walk into town for dinner, leave luggage and walk to ruins, etc. but definitely adequate hotel if you don't mind walking and for a good price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Barb, ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. The staff were extremely helpful and even arranged transportation to a wonderful restaurant where we had a great meal! We were walking distance from the Pompei ruins.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
We really enjoyed our two nights here. Convenient to restaurants and Pompeii ruins and the parking garage was an added benefit.

8/10 Good

hoybee, FL,USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About a mile from ruins, walkable. Great staff.
Pleasant hotel. The area may have been safe but didn't feel like it. As with most of the Naples and Pompeii region, it appeared dirty and trash was everywhere.

8/10 Good

Jesse, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
1 Night stay, clean, modern hotel located nearby Pompeii with free parking. Room had plenty of space, was clean and met all expectations and then some given the price point. Area of the hotel is not the best, but we only spent one night so not a big deal. Local restaurant will pick you up and drop you off if you want, and I highly recommend the restaurant. Breakfast was adequate, overall the hotel provides great value.

4/10 Poor

Verified traveller

Disliked: Room comfort
Nice hotel..but
Uncomfortable bed, the entire place is tiled so noise reverberates through the entire place. Family run, children yelling & screaming for hours in the afternoon. Couldnt sleep cause the staff bashed and banged everydoor closed all night. Other guests dragging chairs in their rooms and dining area. Parking was underground and made a small car feel way to big and u can get parked in. The hotel and staff present well but it just wasn't a relaxing experience. The location of the hotel was also very suspect and wouldnt recommend leaving the premises after dark.

8/10 Good

Alvaro, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located & AMAZING staff.
Modern, clean hotel with nice rooms. Underground parking garage was a bit tight to maneuver in but we were glad to have the car off the road and it was tall enough for our roof box. Breakfast was limited but adequate and coffee was made to order and was delicious! Staff were very friendly and helpful which added to the experience. Pros: Clean, new, really excellent bathroom. Nice breakfast with plenty of choices. Free private parking (though pretty small!), good wi-fi everywhere. This location is best for a car as it is not that close to town and the ruins, but rather, close to a highway exit. You must walk over a overpass of the highway and along a busy street or "traffic artery" in order to get to the town, then, through the town to the ruins. It is about 15 or 20 or 30 minutes but the problem is that for most of the day you will be walking through the ruins, and unless it is winter, it can be very hot and there is a lot of pavement.

10/10 Excellent

Kazi, Toronto, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 STAR HOTEL AT A 3 STAR PRICE
Despite being in the country side of Italy, Hotel Visagi was hands down the best hotel we stayed at during our trip to Italy (Rome, Venice, Pompei, and Naples). I usually try to tell a fair account of my stay including both positives and negatives but even after a few days of contemplation i don't have one negative thing to say about the hotel. The room was large, clean, well lit, safe, and a/c controlled (important with the humid weather in Pompei). The staff were second to none as they did EVERYTHING they could to give us a great service. We weren't able to find a rental car, and they found it for us. We didn't have time to fold our clothes, and they folded it for us. We needed help with directions and they were the first to point everything out. The hotel went above and beyond to make our experience a great one and I would definitely say they accomplished their goal. My ownly concern at the end of my stay was "how on earth is this just a 3 start hotel???"

10/10 Excellent

lindsay, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, pleasant staff, would stay again
We chose this hotel as it was in Pompei and close enough to walk as we didn't want to stay in the town centre. We had sat nav in our car & this was very helpful in locating the hotel. The hotel was very well appointed, modern and the staff were helpful. There was a secure garage, although quite tight spaces but we didn't have problems parking our Clio. Our room was very clean, good sized, had air con & mini bar which was reasonably priced. Breakfast was continental style - meats, cheese, toast, croissants, yogurt or fruit, with a variety of fruit juice, coffee & they even made me a cup of tea! We were able to walk into town centre in 15-20 mins where there were a variety of restaurants. It took about 30 mins to walk to the archeological site. Overall we enjoyed our stay here, it suited us and our plans and would definitely stay again.

6/10 Okay

Richard, Gettysburg

Liked: Cleanliness, room comfort
Off the well worn path...
This is a lovely hotel from the exterior. It is very, very difficult to find. It took us forever to get to it. And it is off the regular pathways, so it is no easy task to walk to restaurants. It was raining while we were there, so we were not inclined to walk 15-20 minutes to the downtown. We could not find any English language television channels. Most hotels in Italy have BBC and CNN, but we could not find them here. The room and bathroom are fine -- plenty of space, clean and modern. Parking is tight but very accessible. The breakfast is very average. Some cold cereals, croissants, yogurt, some meat and cheese. Not a very wide selection. The staff is very nice and tries to be helpful.

10/10 Excellent

Jim, London Area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel but away from Pompei site
Very helpful staff, excellent breakfast and high quality rooms. Only negative is the location is a little longer walk to the the Pompei Archaeological site. Still would recommend as the positives more than offset the walk. Excellent value for the money.

8/10 Good

Jo WickyMast, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Pompei ruins
We stayed here for one night to be close to naples airport but not in naples. We did not visit the scavi as we had been before but it is walking distance to the scavi from this hotel which is really great. We visited Pompei town centre and had a lovely evening - a few drinks on the town square which was buzzing with locals for a Saturday evening. We also had a nice dinner close to the hotel. All easy walking distances. Perfect short stay hotel!

10/10 Excellent

Barb, Arizona, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooms and great service
The staff were very helpful. The room was extremely comfortable and clean. Breakfast was good. We just had a hard time with getting a train at the right station. Would definitely stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel - Newly renovated boutique style hotel Quality of service - Service was great, upon check-in the clerk gave us a run down of what was around the area and provided a map. Waiting service at breakfast was great as well Hotel amenities - Free underground parking worked tightly with our Fiat Panda sized car, Small buffet at breakfast with a good selection of options and coffee bar w/ barista, great AC system in the rooms Hotel location - really convenient location, a 5 min drive to the Ruins, 2 min drive from large mall. View of Mt. Vesuvius. Lemon trees growing outside the hotel

8/10 Good

Anna, Socal

Liked: Cleanliness, property conditions & facilities, room comfort
Good clean safe modern
In the outskirts, did not notice any restaurants or shops nearby. Modern comfort after exploring the pompei ruins . Only questionable part was the hotel staff made me sign a credit card slip for the charges at checkout, even though I had prepaid in full, with receipt in hand. They assured me it was not a duplicate payment- I guess I'll have to take a look at my credit card bill.... Have never encountered this before! I'll write in to hotels.com if it's a duplicate payment.

10/10 Excellent

Al, chicago il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for Pompeii visit
This hotel is very nice. Great amenities and spacious room for European standards. The Hotel is about 4 years old (built around 2010) but when we visited in 2014, it looks like it was just commissioned. The location is a bit far to walk from the hotel to the ruins (about 2-3 miles), but it is a quick ride by car. The hotel has underground parking, free WiFi, free breakfast, and very comfortable beds! And the staff is beyond friendly! I would visit again in a heartbeat.

10/10 Excellent

Michelle and La, Edmonton canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place. easy to recommend.
We were very pleasantly surprised by this hotel. It's virtualy brand new and very well appointed with quality rooms and underground parking. We easily walked to the ruins at Pompeii and we're introduced by staff to excellent dining close by. Though in an older area this was a far above average value.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a jewel hiding
Great place to dtay, close to attractions but far enough away that you can enjoy the peaceful views. Neighborhood is fine but right up to the neighbors houses

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful and friendly staff
Great staff. Excellent service. Very helpful in planning our tourist stops. Outdoor garden area allowed us to gather with friends. Well priced.

10/10 Excellent

Andy, Herefordshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Visagi Pompeii - would recommend to anyone
We had 4 nights at Hotel Visagi. The staff were all extremely nice people and very helpful. Car park is very tight but manageable as long as everyone parks sensibly. Staff will even help you organise your day trips. The Capri Hydrofoil is a trip which I can highly recommend ! (be sure to do the boat trip around the island and the Blue Grotto if you can). Whilst there they helped me see : the Amalfi coast, Positano, Sorrento, Capri, & Pompeii. I also managed to fit in Vesuvius & Herculanium which in my opinion was even better than Pompeii ! Catello the night shift guy, speaks excellent english and others on the desk there are pretty good as well, although I speak no Italian other than "pizza" and "gratsi" I got on just fine and they all really do try very hard. You will get a warm welcome from a friendly family run hotel which is kept spotlessly clean, I really can't recommend this hotel highly enough for it's friendly atmosphere. Eating out in the evening - the hotel doesn't serve hot food, but if you ask at reception they will get local restaurants to pick you up and drop you back, free of charge, another nice touch as Pompeii taxi's are quite expensive. We ate mostly at Pompeii Magno which was a nice clean Pizzeria and restaurant. There are local food emporiums just down the road and around the corner, these looked fine, but I didnt have time to try them. All in all 10/10 and a very big thanks to everyone at Hotel Visagi for a truely great time. Watch out - I'll be back ! Lots more around the area that I haven't seen yet !

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel neuf, personnel très acceuillant, parfait séjour.
Stayed 2 nights in Jun 2021

8/10 Good

JUAN LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para visitar Pompeia
Cerca de Pompeya para visitar a pie Parking gratuito para moto
Stayed 2 nights in Aug 2019
Response from Hotel Visagi Pompei on 20 Aug 2019
Thank you!

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar de paso para ir a Pompeya
muy comodo y acogedor., fuimos en familia y esta muy cerca de las ruinas, cuenta con estacionamiento
Stayed 1 night in Jun 2019
Response from Hotel Visagi Pompei on 12 Aug 2019
Thank you so much

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortável
Hotel bem localizado, tranquilo e confortável. Ótima estadia em Pompéia.
Stayed 1 night in May 2019

10/10 Excellent

domenico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Vincenzo on 5 May 2019
Grazie

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel acolhedor, com boa localização perto de shopping e relativamente perto da scavi di Pompei, podendo ir a pé 25 min caminhada, estacionamento gratis Excelente custo beneficio
Stayed 2 nights in Feb 2019