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Reviews of Hotel Santa Caterina

3 out of 5
Hotel Santa Caterina
Via Vittorio Emanuele 4, Pompei, Campania NA

Reviews

8.6

Excellent

Rating 10 - Excellent. 134 out of 299 reviews" "
Rating 8 - Good. 126 out of 299 reviews" "
Rating 6 - Okay. 26 out of 299 reviews" "
Rating 4 - Poor. 7 out of 299 reviews" "
Rating 2 - Terrible. 6 out of 299 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Shelia

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Herminio Caez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from Pompei park entrance
Stayed 1 night in Mar 2024

2/10 Terrible

Wendy

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Staff Hotel Santa Caterina on 14 Feb 2024
WHY?

10/10 Excellent

Yushchenko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely, I recommend this hotel to my friends!
I stayed 4 times in this hotel within a year. The most valuable thing to stay in St Caterina Hotel is its parking -- big and always available. Another advantage is the easy-to-find hotel and get to highways. Also, it's centrally located, which is perfect for tourist purposes as well as for just an overnight stop on your way. Sometimes I got outdated rooms, sometimes it was good ones, but cleanliness and helpful staff are always their priority. Breakfast was sometimes poor, sometimes generous, I think it depends more on the staff who was on duty that day than the Hotel features itself.
Stayed 1 night in Sep 2023

10/10 Excellent

Jtinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay
Reasonable size bedroom and bathroom. Location is excellent, the hotel overall is good value.
Stayed 2 nights in Sep 2023

8/10 Good

karen

Travelled with family
Liked: Property conditions & facilities
-
Stayed 1 night in Aug 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good place. Good location
Stayed 2 nights in Jul 2023

10/10 Excellent

Luca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is exactly what I wanted: central location close to many restaurants, to the train station and to the entrance to ancient Pompeii. Staff was very helpful and friendly with many good tips For the amount I paid, I would defiinitely recommend it
Stayed 1 night in Jul 2023

10/10 Excellent

harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

4/10 Poor

Anthony

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Disappointed! Once we arrived we were told there was an issue with our room so they put us in a “4 star hotel” down the road. There was no Wi-Fi and no front desk. We had to keep walking back and forth to speak with someone and get breakfast. Would not recommend. They didn’t offer to help or give us a discount.
Stayed 2 nights in Feb 2023

6/10 Okay

Ismary

Travelled with family
Liked: Cleanliness, staff & service
There was ample parking in the premises.

10/10 Excellent

Graciela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Two items I would ask to work on would be to have more options for breakfast and better internet options.
Stayed 2 nights in Nov 2022

10/10 Excellent

Pat

Stayed 1 night in Aug 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great location. Minutes from Pompeii sure site, and right on the main street.
Stayed 1 night in Aug 2022
Response from Gaetano - Front Desk Agent on 18 Aug 2022
Thanks so much mr. Gonzales. it was a pleasure to meet you.

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
500 meters to Pompeii entrance in one direction. 500 meters to Piazza Duomo in other direction. Perfect.
Stayed 3 nights in May 2022
Response from Staff Hotel Santa Caterina on 12 Jun 2022
Thanks so much for preferring us. Best Regards!

10/10 Excellent

Maureen

Liked: Cleanliness, property conditions & facilities, room comfort
Pompeii
Great place to stay when visiting pompeii
Stayed 1 night in Apr 2022
Response from Staff Hotel Santa Caterina on 2 Jun 2022
Thanks for your feedback, we hope to have you back here soon at our hotel. Best Regards

8/10 Good

josefina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, spacious but the heater did not work In our room, it was December. Other than that, not bad. The rooms are like apartments, single floor and a cute little outdoor area right outside your room with a table and two chairs.
Stayed 1 night in Dec 2021

10/10 Excellent

Nate

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good place. Great location. Nice people.
Stayed 2 nights in Aug 2021

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem.
Hotel Santa Caterina:Is an excellent choice for anyone staying in Pompei!The staff are all very helpful and will help in any way to make your stay a pleasant one,Highly Recommended.
Stayed 3 nights in Oct 2019

6/10 Okay

MA

Cons: Hotel safe didn't work and despite our request it was never fixed. The fruits in the breakfast buffet were moldy everyday. Not some what moldy but rather several days of mold yet still put out for guests. Very noisy area. Pro: Everything else is a pro. Good front desk staff, good A/C. Close to the tourist sites. Be sure to visit the church.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well presented with lovely breakfast included. Very close to Pompeii Ruins entry and not the main entry, so easy entry. Also close to restaurants and station.
Stayed 1 night in Sep 2019

8/10 Good

Maria

Stayed 1 night in Sep 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy, b&b
Great stay here, very friendly. It was really useful that we were able to drop our bags In the morning, as we had traveled overnight on the thello sleeper. Infact reception closes at 13.30 but don't worry the management contact you with access information if you are likely to be later. The only down side is that although the hotel is in a nice location it is about a 15 minute walkout of the centre of town.
Stayed 2 nights in Sep 2019

10/10 Excellent

Sam

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Adequate
The service was great and location is good. Not to far from the train station or ruins. The room is old, the bed hard and clean enough.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Close to Pompeii ruins entrance, main town piazza, and train station. Friendly Staff! Good size room. Decent breakfast.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Lovely hotel, located on the main strip in Pompei. Great aircon in the rooms and breakfast is excellent with a choice of meats, pastry’s, cereal and juices. Entrance to pompei ruins is virtually opposite the hotel. The only issue I had was that the WiFi signal was poor.
Stayed 4 nights in Aug 2019

10/10 Excellent

Anh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Ivy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to the Pompeii ruins. Free parking. Very friendly staff.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very attentive. Nice size rooms Will go back there again for sure.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, friendly staff, great size rooms and lovely breakfast. Would recommend.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar hotel close to ice cream shops and ruins
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
A nice, basic hotel in a good location near the town center and east entrance to the Pompei ruins. Free reasonably secure well lt parking is available behind the hotel in clear view of the registration desk. Rooms are basic, but adequate. Nice helpfull staff.
Stayed 2 nights in May 2019

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice to visit ruins
Pedro at the reception was excellent. We arranged travel from the airport to the hotel and then return back to Naples to train station. It was very good. The hotel is 3 minutes from an entrance (the one near the coliseum) to the ruins, which was nice. There is no air condition, it was just a bit warm on the second floor. Breakfast Wes nice-Italian version of US continental breakfast. Room was big enough-we were a triple.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

2/10 Terrible

ben

Travelled with partner
Disliked: Cleanliness
Very strong perfumed cleaner used. A dirty hotel need one kind of stink to cover up the other kind of stink. Very noisy. partying till 2am. Parking good. Location excellent. Short walk to pompei
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
The property is made up of bungalow rooms which were a fantastic size, however it was very noisy as if you were outside. Secondly, they don’t do room service cleaning daily, I had to ask for clean towels and toilet tissue etc The location of the property is fantastic for the ruins, the main square and tourist info booking places. There was a really nice pub opposite called bar27.
Stayed 4 nights in Apr 2019

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Pompei.
Two night stay as I took my grandson to visit the ruins. Greeted by a very nice lady at the front desk. Small room, comfortable bed, fridge. Great location for food, access to the ruins and Pompei station. Would happily stay there again.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The front desk was super nice and helpful. The room was clean. The breakfast was nice. It was so convenient to walk to the archeological site. Lots of restaurants nearby. The only complaint is the street noise at night, which isn’t the fault of the hotel.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for access to archeological site and the main square
Stayed 1 night in Jan 2019