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Reviews of Hotel I Gigli

4 out of 5
Hotel I Gigli
Via G. Puccini, 32, (utilizzare per navigatore), Nola, NA

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 63 reviews" "
Rating 8 - Good. 32 out of 63 reviews" "
Rating 6 - Okay. 7 out of 63 reviews" "
Rating 4 - Poor. 5 out of 63 reviews" "
Rating 2 - Terrible. 2 out of 63 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abdallah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Highly. Recommend
Stayed 1 night in Oct 2023

4/10 Poor

Marcella

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location. Hotel needs some major renovations. Toilet leak. Leaking sounds throughout. Pool was filthy with lots of debris, rusting everywhere. False advertising hotel does not provide a shuttle to the airport. They arrange a private local driver who over charges.
Stayed 1 night in Sep 2023

8/10 Good

Siim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Clean comfy hotel lovely food one thing I would of liked was an english channel on the tv
Stayed 3 nights in Jan 2019

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Hotel needs an update. After changing rooms for the third time, we finally got the suite we paid for. Rooms were dingy and gloomy....need an update. Hard finding hotel. It was in the middle of properties and very hard to find. Will never recommend to anyone. Staff was overall ok.
Stayed 9 nights in Jun 2017

10/10 Excellent

BARRY, m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. , Caring staff
You are. Well taken care of here ,, I have been comming here for many years. ! ,, Lovely people. !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay!
Six of us stayed during the Feast in June. Wonderful staff. Extremely attentive and helpful. Thanks.

8/10 Good

Jenny, N Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stopover
We were just using this hotel as a stop-over for travelling from Naples Airport to Puglia. We had dinner, bed and breakfast and the hotel was fine for our purposes.

8/10 Good

BARRY, NY

Liked: Cleanliness, staff & service, room comfort
WOULD RETURN!!!!
NICE POOL ,GOOD SERVICE ,CLEAN .COMFORTABLE ,COOL ROOMS , ELIAS , ANTONIO AND CARLA WERE VERY NICE AT THE FRONT DESK

2/10 Terrible

Bex, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be Aware of standards at the Hotel Gigli
Firstly there is no porter to help you with your luggage but there is a VERY small lift. Our room stank! It took me a few minutes to work out what the smell was, then I realised someone must have previously thrown up in it. We complained and were given another room. The room was adequate but not of a high standard, the front panel for the safe was hanging off and I wondered if I used it whether it would work for long enough to get my things back out again, the fridge didn't work properly and the air conditioning only stayed on while you were in the room and wasn't that effective. Our evening meal did nothing to improve our impression - my daughters' meals took an hour to arrive (they only had pasta) and mine arrived after they had finished their meals !! The details say that the hotel has been recently refurbished , the hotel may have had new carpet but generally it looks a bit tired particularly in the restaurant area. The level of English spoken here can cause problems for example when we asked about the air conditioning we were given two extra towels instead! There is a general whiff of bins in the air. The area in which the hotel is located is not one of poverty but nonetheless is poor, the area is generally rather dirty with lots of litter in the roads and streets, peeling paint and graffiti everywhere. There is a locked parking area for residents of the hotel and I would advise you to use it - there are no signs to indicate how to find the hotel from the parking area but it is only a few minutes walk but signs would help) so although the Hotel Gigli scores quite low compared with other hotels we stayed in (we stayed in 7 in total) you would be hard pushed to find something of better quality given the area. It is a reasonable location for accessing Vesuvio, Pompei and Naples etc but you will need a car, be prepared for winding narrow lanes in which Italian drivers appear to want to push you off or scrape your car - enjoy!

6/10 Okay

Costantino

Liked: Staff & service
Colazione un po' troppo economica.
Stayed 2 nights in Nov 2023

4/10 Poor

Maria Rosaria

Disliked: Cleanliness, staff & service, property conditions & facilities
L albergo sostanzialmente pulito anche molto nuovo ma la poscina è inaccessibile e nn curata infatti nn abbiamo messo piede in acqua
Stayed 1 night in Aug 2023

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Mattia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buona posizione. Parcheggio ampio. Struttura pulita.
Stayed 2 nights in Aug 2023

8/10 Good

Rosa

Travelled with family
Liked: Cleanliness, staff & service
Personale cordiale, stanze in buone condizioni. Colazione scarsa.
Stayed 2 nights in Apr 2023

8/10 Good

Ciro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Davide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortevole e in posizione strategica. Camere pulite. Buona colazione. Bella piscina Personale disponibile gentile
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel business, non lontano dal casello di Nola, camera spaziosa e fresca, buona colazione, parcheggio interno e piscina . Da consigliare
Stayed 1 night in Jul 2022

10/10 Excellent

Ramon Lluís

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel Cerca autopista Gran piscina!
Stayed 1 night in Jul 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra boende till ett mycket bra pris.
Jag fick ett bra mottagande på detta hotell. Personalen var mycket tillmötesgående. Och rummet var mycket comfortabelt. Och frukosten var mycket god. Kan verkligen rekommendera detta hotell.
Stayed 1 night in Feb 2022
Response from Omar on 4 Mar 2022
Tusen tack ! - Thank you very much !

6/10 Okay

Stefano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona sistemazione
Tutto bene, disponibilità per cena anche se con menù limitato
Stayed 1 night in Nov 2021

8/10 Good

Elena

Stayed 1 night in Nov 2021

10/10 Excellent

michele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buon albergo
Camera spaziosa e silenziosa, colazione buon
Stayed 1 night in Oct 2021

4/10 Poor

Teresa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Non e un 4 stelle
Purtroppo siamo rimasti molto delusi da questo albergo che non sembra assolutamente un 4 stelle, ma una categoria nettamente inferiore. All'arrivo nella stanza siamo stati accolti da una tremenda puzza di fogna, che non ci ha lascuati nemmeno per 5 minuti durante tutto il soggiorno. Abbiamo cercato di ovviare accendendo la ventola, essendo il bagno privo di finestre, ma la puzza rimaneva e la ventola era anche molto rumorosa. Abbiamo dovuto tenere perennemente la finestra aperta, per attenuare la puzza. Il letto era composto semplicemente da un lenzuolo appoggiato direttamrnte sul materasso, peraltro piuttosto corto, tanto da svegliarsi sul materasso stesso, in maniera completamente antigienica, l'unica nota positiva è stata la colazione, piuttosto abbondante e varia, con la signora addetta al bar estremamente gentile. Per il resto, un soggiorno da non ripetere, tollerato solo per il poco tempo trascorso in camera
Stayed 2 nights in Oct 2021
Response from Omar on 13 Oct 2021
Gentile Ospite, la ringraziamo per la Sua opinione, anche se negativa, soprattutto per aver portato questo problema alla nostra attenzione. Siamo dispiaciuti per il fatto che il nostro servizio non ha soddisfatto le Sue aspettative. Vorremmo in futuro avere una nuova possibilità in modo da consentire tutti noi di scusarci personalmente. Con l'occasione porgiamo i nostri più sinceri saluti.

10/10 Excellent

Michele Vincenzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima struttura
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Tanti difettucci in struttura di rifinitura che si potrebbero migliorare cena buona condizionatore a muro in struttura perfetto piscina da migliorare tutto sommato buono ma con tanto da lavorare nota positivissima personale garbato e gentile sufficienza raggiunta
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale estremamente cordiale e disponibile, sia all'accoglienza che al ristorante, camera spaziosa e molto ben fornita, pulizia impeccabile, comodo parcheggio interno. Davvero un'ottima struttura.
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Business traveller
古い感は、否めませんが、 快適に過ごせました。
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
Stayed 1 night in Mar 2021

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel consigliatissimo!
Hotel moderno, pulitissimo e colazione ottima!
Stayed 1 night in Nov 2019

8/10 Good

Rino

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Zsuzsanna

Liked: Cleanliness, staff & service, room comfort
Nola
Ár érték arányu szállás
Stayed 3 nights in Oct 2019

8/10 Good

Gualtiero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima colazione, gentile il personale. La camera ubicata in una struttura adiacente l' albergo senza balconi ,comunque comoda.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

2/10 Terrible

massimo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Paraskevi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choise
A very convinient hotel close to commercial town of Nola,clean,with good breakfast,and restaurant inside the hotel with resonable prices,and good food.I would definately stay again...
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto e con parcheggio interno
Hotel composto da due unità, in ottima condizioni,cucina molto valida
Stayed 1 night in Jul 2017

6/10 Okay

paolo, n

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Mi aspettavo di meglio
La piscina non era funzionante e ovviamente nessuno ha avvisa ti e niente è stato regalato per il disagio......... anzi mi è stato detto:- che la piscina è un servizio gratuito e che per loro è solo una spesa e non un guadagno-........ come se la gente prenotasse li lo stesso anche se loro non avessero la piscina. È la frase mi è stata detta dal direttore!!!! L'ultimo giorno la Piscina era piena ma con filtri spenti e senza cloro. Hanno provato a dirmi che si potesse fare il bagno lo stesso è che l'acqua era torbida ma nuova........ vergognoso........ fatevelo voi il bagno senza filtri, senza funghicidi e antibatteri, io ci tengo alla salute e ha non avere pruriti strani........ Ed è sempre stato il direttore a dirmelo Per il resto un posto mediocre che senza piscina non vale molto......... lo stemma del rotari, da papponi mettetevelo dove sapete
Stayed 6 nights in Jun 2017

8/10 Good

Istvánné

Liked: Cleanliness, property conditions & facilities
Tiszta hotel
TISZTA SZOBÁK KEDVES SZEMÉLYZET

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Praticamente perfetto
Tutto ok. Camera nuova. Colazione buona. Servizio ristorante buono personale molto gentile e disponibile

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Istvánné, Budapest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Családias szálloda
Most sem csalódtam a személyzet rendkívülien kedves segítő kész.Az igazgató úr igazi úriember.Mindig ide fogunk vissza térni csak ajánlani tudom mindenkinek.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ár érték arány
Idealis szalloda

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Istvánné, Budapest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kényelem
Kedves személyzet családias szálloda.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nettes Hotel mit Pool
Wir übernachteten dort mit zwei Kindern. Es waren wenig Gäste in dem Hotel. Wir hatten uns für den Aufenthalt dort entschieden, weil es in der Nähe von Pompeji liegt und wir uns die Ausgrabungsstätte ansehen wollten. Die Angestellten und der Chef des Hotels waren sehr nett und versuchten, mit uns ins Gespräch zu kommen. Da wir kaum italienisch konnten, probierten wir es mit Englisch, was recht gut klappte. Wir würden jederzeit wieder hierher kommen.

8/10 Good

Istvánné, Budapest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vélemény
Ár érték arány.

10/10 Excellent

Rino, Pavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Ottima soluzione per cortesia e professionalità del personale, pulizia della struttura e buona l'ubicazione.