Ratings based on 305 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travellerfrom Regional NSW

Large family room

Posted 15-Apr-2015
We booked a family room as we were travelling with our 10 year old son. The room was very spacious and included a spa bath.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, clean and spacious

Posted 12-Apr-2015
Friendly staff. We knew we will be late for check-in at the hotel, so we have actually make a call to the hotel in the afternoon and informed them that we will be late. They are friendly and told us what to do if we can't make if there is no one at the reception. We were there in time for check-in and the staff are friendly. Room is spacious, clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Adelaide

Excellent Staff

Posted 10-Apr-2015
Pros: Outstanding customer service from friendly staff. Close to the CBD, Ample parking
Cons: A bottle opener could be provided in the rooms, if there was one I couldn't find it
Location: Just off the CBD, sinkhole, caves, blue lake and all things Mount Gambier close by
Clean safe hotel close to the city. I managed to leave my wallet at a Chinese restaurant the night of my stay. No money, no petrol and 450km from home, what was I to do? The staff managed to ring the owner of the restaurant on his personal number as the restaurant was closed. The staff managed to organise a meet for me with one of the restaurant staff members well before opening time and an hour later my wallet was returned all cash, cards etc safely inside. Next time in Mount Gambier I would stay here based purely on the level of customer service provided, the service provided far exceeded anything I have encountered before including the service from much more expensive hotels. Thanks guys
5 out of 5
Recommended
for Everyone
by A verified traveller

Spacious quiet room

Posted 08-Mar-2015
Apart from 80s peach coloured bathroom, the the faculty was a pleasant place to stay.
Comment from Hotel Management
11-Apr-2015 by GM, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Feb-2015
nice place to stay. close to the city centre and blue lake.
Comment from Hotel Management
11-Apr-2015 by GM, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
4 out of 5
by Leonie Hibberson

Posted 18-Jan-2015
Pros: Able to get a joining room
Cons: Older motel but plenty of space
Location: Just right
Facilities: Typical; Value: Affordable; Service: Professional; Cleanliness: Pleasant;
Comment from Hotel Management
18-Jan-2015
Thanks for your feedback.
4 out of 5
by Glenn George

Posted 18-Jan-2015
Pros: Spa bath and free wine
Cons: Breakfast was late and not appetising
Comment from Hotel Management
18-Jan-2015
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Presidential. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your breakfast. I have shared your feedback to ensure our high standards are maintained. Again, thank you for your time and valuable feedback.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel agradável

Posted 18-Jan-2015
Dormi apenas uma noite no hotel pois estava de passagem após um dia pela ocean road! Confesso que fiquei um pouco apreensiva de não chegarmos a tempo para o check-in que seria até as 21 hrs. Nos forneceram acesso a internet limitado e o restante, teria que ser contratado. Piscina limpa e aquecida. Boa opção para a lavanderia se o hospede precisasse usar cobravam 2 dólares ( na máquina). Recomendo o hotel. Cama muito confortável e quarto espaçoso!
Comment from Hotel Management
11-Apr-2015 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our motel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
5 out of 5
by Garry Reidfrom Australia - WA - Regional WA

Posted 17-Jan-2015
Pros: Friendly and professional service
Location: Just right
Facilities: Nice ; Value: Economical; Service: Professional, Friendly, Courteous; Cleanliness: Spotless;
Comment from Hotel Management
17-Jan-2015
Thank you for participating in our survey. We appreciate your feedback regarding your recent stay.
4 out of 5
by John Mackeyfrom Australia - SA - Adelaide

Posted 15-Jan-2015
Pros: Location, Staff, clean - just perfect
Cons: Could not find a fault
Location: Just right
Facilities: Nice ; Value: Moderate; Service: Professional; Cleanliness: Immaculate;
Comment from Hotel Management
15-Jan-2015
Thanks for the 'thumbs up', we hope to see you again when you are next in Mount Gambier.