This hotel is for travellers who want to experience staying in an upper-class Turkish home built in 1871, in the closing days of the Ottoman occupation of Bosnia and Herzegovina. My room had a TV (it didn't pick up the BBC or CNN, and wasn't repaired during my stay) but no telephone. These are not complaints: but if you expect 21st century amenities you should probably go elsewhere. I have very happy memories of my two nights there, and of two delicious breakfasts. Many restaurants in Mostar do not accept credit cards, and one evening I was hungry but couldn't find a place to eat because I didn't have enough Bosnian currency. Gabriela, at the hotel, called several restaurants to make sure they would take my card, and I had a delicious meal at Hindin Han, where I sat on the balcony overlooking a rushing stream, fig trees, and some of the freshest air I've breathed in years! My compliments to everyone at the hotel who helped make my stay in Mostar enjoyable and unforgettable. A lovely old-fashioned touch: since my room lacked a phone, I requested a wake-up call at 8:00 a.m. -- and got it in the form of someone knocking on my door to say, "Good morning, time to get up."