Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5


Posted 05-Jun-2014 on Hotels.com
5 out of 5
for Everyone
by Slava

Posted 23-May-2014
nice hotel, breakfast was good,clean,good service,
5 out of 5
for Everyone
by Eugenia from London

A friendly hotel in Moscow

Posted 30-Nov-2013
Cons: More newspapers in foreign languages.
The staff at this hotel make a difference. I have to specially thank Igor, at the concierge desk, who provides excellent advice and service and who goes beyond the call of duty to make sure all is OK. Victor at the main entrance greets you with a smile on his face and calls you by your name, which is nice and welcoming. Perhaps this is what you expect at a Kempinski hotel but I will definitely remember my stay here because of these two people. If only more services in Moscow could be delivered at a fraction of what Kempinski staff have to offer!
5 out of 5
for Business Travellers
by Tom from London

Great Location, Great Room

Posted 25-Nov-2013
Pros: Location was excellent and facilities were great. Inclusive breakfast was superb with all that one coudl have wished for managed by attentive staff
Everything was just as it shoudl be and where there was a slight issue with the hot water this was solved within minutes