Daily buffet breakfast (RUB 1350 per person)

Reviews of Crowne Plaza Moscow – Tretyakovskaya, an IHG Hotel

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 228 out of 396 reviews" "
Rating 8 - Good. 144 out of 396 reviews" "
Rating 6 - Okay. 16 out of 396 reviews" "
Rating 4 - Poor. 6 out of 396 reviews" "
Rating 2 - Terrible. 2 out of 396 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anastasia

Stayed 3 nights in Feb 2022

8/10 Good

EMIR

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice and neat.
Stayed 4 nights in Nov 2021
Response from Olga Vaisgerber on 16 Nov 2021
Dear EMIR, thank you very much for taking the time to post your feedback about your stay in Crowne Plaza Moscow-Tretyakovskaya! We thank you for your kind comments and will look forward to welcoming you again in our hotel.

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2021

8/10 Good

Mitesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good, clean and centrally located
It was good stay as hotel is centrally located and also at quite place. looks old hotel but ver well maintained and spa is very nice .
Stayed 4 nights in Sep 2021

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location for tourists who want to see the Kremlin, Red Square etc. we hired scooters and it was a great way to get around
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2021

10/10 Excellent

IgorD, SRQ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great service, awesome business lounge
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, exceptional staff, location wise its very close to Kremlin. What I loved about the hotel was that it was hidden away from the main streets, very quite
Stayed 5 nights in Jan 2020

8/10 Good

Ekaterina

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
e stay
It was pleasant enough, the bed was not super comfortable though and gym needs some improvement.
Stayed 3 nights in Jan 2020

10/10 Excellent

Nina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
离地铁比较远,周围不是很安全。我和朋友一起,还好。但是单独出游不推荐。 酒店很简单,隔音很差,可以听到隔壁说话,然后通风不好,大冬天的需要开空调。 价格便宜,走到不远的购物区有些还不错的好吃的好喝的。大概走10分钟。
Stayed 4 nights in Apr 2019

8/10 Good

Juan, Mexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit hidden from the rest of the city, but room and bathroom was good. Nice breakfast.
Stayed 3 nights in Sep 2019

10/10 Excellent

Ruben Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and service
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Comfortable and clean room. Helpful staff and convenient location to Kremlin .
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Hard to find the entrance, but the area is nice and quiet.
Stayed 3 nights in Aug 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
As soon as we walked through the doors the dtaff were very welcoming. They wiuld not hesitate to help you with any requests. The location os a nice 15mins walk to the main sites along the river. The hotel is extremely clean and modern. The ved was very comfortable.
Stayed 3 nights in Aug 2019

6/10 Okay

babak

Liked: Cleanliness, staff & service, property conditions & facilities
3 nights, all around the hotel construction so u can't go any place by walking & difficult for taxi to reach there, some stuff not smile at all, the room was non smoking but out of the room u can smell the cigarette, clean room and they send us cake for birthday
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
It was nice to spend time in Hotel Crowne Plaza Tretyakovskaya more then 1 week. Very convenient location of the hotel just 20 minutes walk from Red Square, Zaryadje Park. Also in the hotel is very friendly and helpful staff who helped print out our tickets. The breakfasts are always fresh and tasty, delicious. I hope the repair of the embankment will end soon. Hope to visit this hotel again.
Stayed 8 nights in Jul 2019

8/10 Good

Kayhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowned Plaza Moskova
Because of road construction it is so uncomfortable and also most other the surrounding streets has dead end no interconnection
Stayed 3 nights in Jul 2019

4/10 Poor

Ravi Pratap

Liked: Cleanliness, staff & service, room comfort
not a location friendly place
The distances mentioned on the page e.g. 15 mins walk to 15 min walk to St Basil Cathedral are NOT correct. It's 30 min walk. Try validating by google maps. Same goes for other distances for nearby location. Not a location friendly place. Breakfast, service, cleanliness was good. Superior room for 2 people is quite small, space not left if you place your luggage bags around.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I really likes this hotel. It was clean and comfy and the staff was really nice. It was close to everything (even though the local area wasn’t much) just one stop with the subway.
Stayed 2 nights in Jul 2019

10/10 Excellent

Fawaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, having 24 hour room service is a plus.
Stayed 6 nights in Jun 2019

10/10 Excellent

LINA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Man Hoi Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality service and excellent breakfast. Very helpful staff. Takes 15 min to the metro. Would appreciate if the hotel can provide a detailed map of the neighborhood locating restaurants, supermarkets etc.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the internet did not work but they fixed in for me at 2 am.it was great! I suggest they include breakfast in the price though.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Friendly staff. Clean rooms. Easy location for major sights.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always clean and comfortable
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location. Clean and comfortable room. Friendly staff.
Stayed 4 nights in Dec 2018

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay, staff was friendly and warm welcoming. Room was clean and cosy.
Stayed 3 nights in Dec 2018

10/10 Excellent

Eb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel walking distance to bars and red square
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything ok but CHEAP PILLOWS!
Everything was good, but for a such of nice hotel, they should invest in some comfortable pillows. So cheap and bad pillows.
Stayed 4 nights in Oct 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2018

10/10 Excellent

MandyNZ, Waikato, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, close to the Kremlin, great staff!
We loved staying at Aquamarine! The hotel was well maintained, very clean and all staff were incredibly helpful. The hotel is close to the Kremlin (within walking distance) however taxi's are on hand if needed. We ate at the restaurant daily and plenty of variety was offered.
Stayed 3 nights in Sep 2018

8/10 Good

DOUKHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

10/10 Excellent

Fabiola, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!! Good location. Amazing English speaking fro t desk
Stayed 1 night in Jun 2018

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Highly recommend. Very good value for city centre hotel. Very helpful, friendly staff. Will definitely use again.
Stayed 5 nights in Jun 2018

10/10 Excellent

Alberto, Miami, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent hotel at walking distance of the center of Moscow.
Stayed 7 nights in Apr 2018

10/10 Excellent

Hichem & Lamya , Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel.
Stayed 4 nights in Apr 2018

10/10 Excellent

C, Tampa, FL U.S.A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is wonderful, the staff at the front desk are excellent, at the restaurant the food was wonderful and the staff great! Highly recommend this facility This is my first time in Moscow, have a very good impression of the city, it is clean and safe...
Stayed 4 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business as usual
My fist stay was almost 8 years ago and I have been staying here ever since 3-4 times a year and alway great and consistent.
Stayed 6 nights in Apr 2018

10/10 Excellent

Tom, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, business class Hotel with great operations
Stayed 4 nights in Apr 2018

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time in Moscow
The staffs were friendly and proactive