Outdoor pool, pool loungers

Reviews of Mision del Sol Resort and Spa

3.5 out of 5
Mision del Sol Resort and Spa
Ave. Gral. Diego Diaz Gonzalez 31, Colonia Parres, Real Montecassino, Jiutepec, MOR

Reviews

8.4

Very good

Rating 10 - Excellent. 200 out of 392 reviews" "
Rating 8 - Good. 117 out of 392 reviews" "
Rating 6 - Okay. 35 out of 392 reviews" "
Rating 4 - Poor. 20 out of 392 reviews" "
Rating 2 - Terrible. 20 out of 392 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Evelin Montserrat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el lugar
Stayed 1 night in Mar 2024
Response from Misión del Sol Cuernavaca on 26 Mar 2024
Estimada Srita Montserrat.Para todos los que colaboramos en Misión del Sol Cuernavaca, es un halago que nos haya elegido como su lugar de descanso. Agradecemos el tiempo dedicado a esta reseña, sus comentarios son m uy importantes para nosotros ya que nos impulsa a seguir ofreciendo el mejor de los servicios.Esperamos ser pronto nuevamente sus anfitriones.Atte. Misión del Sol Cuernavaca

8/10 Good

Maria Montserrat

El servicio muy básico, no mencionaron las experiencias en ningún momento, no había kleenex en el baño, la lámpara del buró no servía, el servicio de alimentos muy rico pero el staff poco sonriente. Amables pero promedio…
Stayed 1 night in Mar 2024
Response from Misión del Sol Cuernavaca on 25 Mar 2024
Estimada Srita Montserrat.Para todos los que colaboramos en Misión del Sol Cuernavaca, es un halago que nos haya elegido como su lugar de descanso.Agradecemos el tiempo dedicado a esta reseña, sus comentarios son m uy importantes para nosotros ya que nos impulsa a seguir ofreciendo el mejor de los servicios.Esperamos ser pronto nuevamente sus anfitriones.Atte. Misión del Sol Cuernavaca

2/10 Terrible

Abner

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever
Hotel was not open to public. Worst experience ever
Stayed 2 nights in Nov 2023

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, bad food
The hotel is beautiful. The food at the restaurant is not.
Stayed 1 night in Aug 2023

10/10 Excellent

Jose Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Jorge, CDMX

Travelled with family
Liked: Cleanliness, staff & service, amenities
El hotel esta perfecto, aunque hay que trabajar en algunas cosas. Hablando de las habitaciones, estan del tamaño correcto, el baño es comodo, y las regaderas funcionan muy bien. Hubiera sido un buen detalle tener puerta en lugar de cortina para separa el baño de la habitacion. Las persianas no son adecuadas y la luz es muy intensa desde muy temprano en la mañana. El domo se ilumina como lampara a las 6am lo que puede momestar a gente o incluso interrumpir el sueño. El sistema de aire acondicionado esta falto de mantenimiento lo que lo lleva a hacer ruido y ser molesto a momentos. Revisando estos puntos el hotel esta increible, la gente que trabaja ahi es en extremo amable y servicial. El restaurante tiene opciones para todos, un poco cargado hacia lo caro, pero las porciones son justas y todo lo que comimos estaba muy bueno.
Stayed 2 nights in Aug 2023

8/10 Good

Laura

Stayed 2 nights in Apr 2023
Response from Comentario de la dirección del hotel on 14 Apr 2023
Gracias por sus comentarios, en definitiva tomaremos en cuenta para superar cualquier expectativa y satisfacer sus gustos las próximas veces que se hospede con nosotros. Un placer haberla hospedado.

6/10 Okay

Jaime

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
La propieda muy Bonita pero el segurida lla casi me pegava porque llevaba dos botellas de agua para dentro el segurida llamado Faustino casi me pegava lo de mas todo estuvo mas omenos por favor por dos botellas de agua
Stayed 3 nights in Mar 2023
Response from Comentario de la dirección del hotel on 23 Mar 2023
Gracias por sus comentarios, le comentamos que como en cualquier hotel el acceso de comidas y bebidas ajenas al hotel estan prohibidas. Tomaremos en cuenta su comentario para superar cualquier expectativa y satisfacer sus gustos las próximas veces que se hospede con nosotros. Un placer haberlo hospedado.

4/10 Poor

claudia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
El espacio sigue siendo hermoso, pero al hotel le hace falta mucho mantenimiento! Las habitaciones están viejas, muebles sucios, contactos que no sirven… ya no es el mejor lugar para pasar un fin de semana en Cuernavaca.
Response from Frontdesk on 12 Feb 2023
Buena noche, Agradecemos el tiempo tomado para proporcionarnos sus comentarios, ya que con ellos mejoramos cada dia el servicio y nuestras instalaciones.Los tomaremos en cuenta, Que pase una excelente noche.Saludos Cordiales,

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

2/10 Terrible

Mariana

Stayed 3 nights in Sep 2022
Response from Misión del Sol Resort & Spa on 30 Sept 2022
Gracias por haber dejado su comentario señorita Mariana. Nos esforzamos mucho por lograr que cada experiencia del huesped sea muy disfrutable y realmente lamentamos el no haber sido capaces de alcanzar sus expectativas en esta oportunidad.Nos encantaría apoyarla de la mejor manera posible y que la próxima vez que nos visite su estadía sea excepcional. Puede comunicarnos sus sugerencias mediante el correo de la página web y con gusto la atenderemos!

4/10 Poor

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Esta es la tercera vez que mi familia y yo nos quedamos en Mision del Sol. Desafortunadamente hay cosas que han decaido desde la ultima vez hace un par de años. Las instalaciones de las villas parecen no haber recibido mantenimiento alguno en años. Este fin de semana llovió y nuestra villa se inundo, una de las habitaciones literalmente era un lago. Todas nuestras cosas se mojaron y no pudimos dormir en gran parte de la cama que estaba mojada. Otro punto que no me gustó esta vez es que anteriormente este hotel era un hotel que no permitía niños, ahora aceptan niños pequeños ya que cuentan con un “kids club” pero no toman en cuenta las areas comunes como el comedor, donde diario nos tocaba algún niño chillón, y unos padrea mal educados que lo dejaban gritar hasta que se cansaba, o nos cansábamos nosotros de oirlo. Muy molesto definitivamente. El concepto de este spa NO es para niños pequeños y así debería seguir. Rompe completamente con el ambiente de relajación. Los jardines y servicios como siempre excelentes.
Stayed 3 nights in Sep 2022
Response from Misión del Sol Resort & Spa on 30 Sept 2022
Gracias por haber dejado su comentario señorita Margarita. Nos esforzamos mucho por lograr que cada experiencia del huesped sea muy disfrutable y realmente lamentamos el no haber sido capaces de alcanzar sus expectativas en esta oportunidad.Nos encantaría apoyarla de la mejor manera posible y que la próxima vez que nos visite su estadía sea excepcional. Quedamos atentos a sus comentarios y sugerencias, de tal manera que podamos hacer lo mejor posible por mejorar en los aspectos que comenta.

8/10 Good

Diana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful property and gardens, especially the water streams throughout the property and the landscaping. Rooms are in casitas all with garden access. The villas have 3 bedrooms and are very spacious but face a road that isn't nice and the outside neighborhood is not good at all. There was no air conditioning which is terrible considering that Cuernavaca is very hot and humid in the summer months.
Stayed 2 nights in Aug 2022
Response from Misión del Sol Resort & Spa on 30 Sept 2022
Thank you for leaving your comment Miss Diana. We go to great lengths to make each guest's experience as enjoyable as possible and we truly regret that we were unable to meet your expectations on this occasion. We'll take the air conditioning issue into account for future stays with us.

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort itself is beautiful. However, the rooms are dated and could use a facelift. The furniture has seen better days and there is no air conditioning in the rooms. We stayed in a 2 room villa. All the lighting did not work. The restaurant service and the food great. We had, manicures, pedicure, facials and massages. The ladies doing the service were wonderful, however for the mani-pedi you only had like 5 colors of polish to chose from which I found unacceptable. All in all it is a nice place. I may look for a more up to date location next time I am in the area.
Stayed 3 nights in Jul 2022

10/10 Excellent

Gaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 1 night in Jun 2022

10/10 Excellent

ramon

Liked: Cleanliness, staff & service
Most beautiful gardens in all of Cuernavaca; the pool , the jacuzzi are nice; the rooms are big; all is top notch
Stayed 1 night in Jun 2022

8/10 Good

Marcela

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
El hotel tiene áreas verdes muy bonitas, pero sus habitaciones están muy básicas en amenidades.
Stayed 3 nights in Apr 2022

10/10 Excellent

David

Stayed 1 night in Mar 2022

6/10 Okay

Albin, David

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was perfect green areas and garden... The rooms are old fashion and feel like if you are in the 70's but lovely view and nice gardens. Perfect to be in a quite place only. Food was nice and good.
Stayed 2 nights in Feb 2022

10/10 Excellent

Tarja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Feb 2022

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and the gardens very well maintained. Friendly staff and very peacel
Stayed 3 nights in Jan 2022

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Sep 2021

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Older property
Stayed. Here ten years ago. Grounds and spa services still wonderful. Perfunctorily service and limited menu options at restaurant. Our door lock was very difficult to use. We were advised to not lock our door as no one will trespass. Not acceptable.
Stayed 1 night in Dec 2021

10/10 Excellent

Ma D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente. Solo me gustaria que los baños tuvieran puerta
Stayed 2 nights in Dec 2021

4/10 Poor

Fernanda

Stayed 1 night in Nov 2021

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Luis Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to rest
Great place… restaurant could improve…
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente como siempre.
Stayed 1 night in May 2021

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Arya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My New Favorite Resort
There aren't enough good things to say about this resort. It's like they took a slice from the garden of eden and placed it Cuernavaca, Mexico. Gorgeously manicured gardens and streams that weave through the entire resort, a beautiful pool and spa that makes the city of eternal spring that much more enjoyable, rejuvenating spa services sure to leave you more relaxed than you could imagine, delicious food at the restaurant that can just as easily be served in your room or at the pool, charming rooms and suites that all open to some aspect of nature, and equally important to everything else, a sweet, generous, and hospitable staff always going above and beyond to make your stay wonderful. Counting down to my next visit, already miss the magic!
Stayed 2 nights in Dec 2020

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Maria Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Relaxing Hotel
The place is beautiful, perfect to relax for a few days
Stayed 2 nights in Oct 2020

8/10 Good

Steven, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful setting, feels like your in a forest
Stayed 1 night in Oct 2020
Response from DET on 16 Nov 2020
Good afternoon A pleasure to serv you Best Regards

8/10 Good

Saul, Temecula, California

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was nice but trying to get there without getting lost was quite an experience. There’s no door for the bathroom and shower area, so you better take someone that is very close to you. I just like my privacy when I go to the restroom. Staff was pretty cool and helpful, pool was nice, the food was good but not too many choices to chose from.
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020
Response from Familia Misión del Sol on 11 Feb 2020
Agradecemos su puntuación y esperamos que regrese pronto.

10/10 Excellent

CésarMartínez, CDMX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a mystical place, with wonderful gardens, full of flowers and 2 amazing swimming pools. Rooms are very confortables. diferents, and there is a and massage area with jacuzzi and cosmic and relax music like environment
Stayed 3 nights in Jan 2020
Response from Familia Misión del Sol on 8 Jan 2020
Agradecemos sus comentarios y esperamos que regrese muy pronto.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very enjoyable. The staff was excellent and the food was delicious.
Stayed 1 night in Nov 2019
Response from Familia Misión del Sol on 6 Dec 2019
Gracias por sus comentarios y esperamos que regrese muy pronto.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Familia Misión del Sol on 20 Nov 2019
Agradecemos su puntuación y esperamos que regrese muy pronto.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spa-like property without being pretentious. The food was both healthy and delicious, and the staff quite friendly. I’m definitely going back.
Stayed 1 night in Jul 2019
Response from Familia Misión del Sol on 5 Aug 2019
Gracias por sus comentarios y esperamos que regrese muy pronto.

10/10 Excellent

Lisandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Familia Misión del Sol on 22 Jun 2019
Gracias por su calificación, esperamos regrese pronto.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Reservation wasn’t done and fully paid. And instead of giving service they were arrogant in the phone and said the problem was Orbitz. They suck!! Orbitz should get them out of their platform. Fist and worst experience out of town all hotels booked and arriving to a family wedding. They really suck
Stayed 1 night in Feb 2019
Response from Reservaciones on 23 Feb 2019
Lamentamos que tuvo un problema con su reservacion, pero efectivamente la plataforma tuvo error, ya estamos trabajando en ello para que no vuelva a pasar.

8/10 Good

Enrique, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel to enjoy a weekend with sun and spa facilities.
Stayed 2 nights in Aug 2017

8/10 Good

will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful stay.
Beautiful grounds.Dining room menu and food were superb. Lacked Internet and television . Zero to do within walking distance so if you are looking for a serene beautiful place to relax, this it. If you want anything else you need transportation or taxi. Not much English spoken or written here. That said a nice peaceful place to be outside Cuernavaca.

10/10 Excellent

l, miami beach

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful oasis
Wonderful Hotel surrounded by beautifully landscaped terrain that creates a peaceful oasis. Excellent dining. Staff very friendly and attentive. Overall a very relaxing experience. The rooms are large with a high domed ceiling . Only con was the bed it needs attention. Mattress and spring box were beyond prime. Also sleeping during the day Is difficult due to bright sunlight coming in from the sky light. Otherwise Highly recommend this hotel.

8/10 Good

IVAN, Miami

Liked: Staff & service
Reservation for a friend
The reservation was for a friend from Europe that likes meditation. The service in general is fantastic, however the beds are not very comfortable quite too firm and noisy for a relaxing hotel. The bath and room are usually highly "populated" with small ants which might be uncomfortable for some people. The restaurant didn't offer the variety of wine my friends wanted (kosher) and they attempted to charge the cost of a whole bottle just for providing some glasses for it. The value against money its a bit in the limit.

10/10 Excellent

Sylvia, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds
Our trip had a rocky start when the room we were offered had no air conditioning. After speaking with the manager Mike, he was more than cordial and upgraded us to a room with air in the bedrooms. He explained that the holistic atmosphere of the hotel limits electronic devices. The staff was wonderful and the grounds excellent. I would come back again and again!
Room service breakfast
Beautiful grounds

8/10 Good

Samuel C.

Liked: Cleanliness, staff & service, room comfort
Excelent weekend option!
Very nice hotel with an exceptional spa and fine restaurant!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A retreat with nature comfort and beauty!
Great!beautiful landscape architecture and 3 story building design;great activities such as luxury Temazcal(local people tradition of going back to mother nature and clean body and spirit)

10/10 Excellent

Miami Travel

Liked: Cleanliness, staff & service, room comfort
Relax
The hotel y perfect to go and Relax , food it's very good

10/10 Excellent

Mextravel

Liked: Cleanliness, staff & service, room comfort
A perefect place to relax
Everything is planned for relaxation: the gardens, the room, the music, the spa and the hospitality. Thu Sunday brunch is amazing both in terms of the quality of the food and of the live music