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Reviews of Hampton Inn & Suites Mooresville/Lake Norman

2.5 out of 5
Hampton Inn & Suites Mooresville/Lake Norman
119 Gallery Center Dr, Mooresville, NC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 545 out of 786 reviews" "
Rating 8 - Good. 181 out of 786 reviews" "
Rating 6 - Okay. 41 out of 786 reviews" "
Rating 4 - Poor. 15 out of 786 reviews" "
Rating 2 - Terrible. 4 out of 786 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff with me and me family despite we don't dominate by complete the english,them are so kind with all guests
Stayed 5 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Randal and Carly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and close to the highway. Recently remodeled.
Stayed 1 night in Mar 2024

10/10 Excellent

madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Beverly

Travelled with family
Clean room, maintained property. Wonderful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing
Stayed 1 night in Feb 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The employees were excellent , and the room was perfect.
Stayed 1 night in Feb 2024

10/10 Excellent

Barbara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The help was wonderful. Everyone was friendly and helpful and you never felt like you were bothering anyone. Bonnie at the front desk went out of her way to be friendly and help answer all my questions. If I lived there I think we would be good friends. 😂 We will return for sure.
Stayed 3 nights in Feb 2024

2/10 Terrible

Randy, Watertown

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
This Hampton was not up to snuff. We were traveling with our small dog and they put us on the second floor with a dog which was very inconvenient then we realized the shower did not work and when I went to report it the phone in the room did not work either also very inconvenient . So I went to the desk and told them in person about the problems and the person on duty said there was no maintenance person on duty and that they would have to contact the 3rd party (Expedia) to see how they wanted Hampton to handle this. So we left to continue on our trip without a shower and without no satisfaction and no refund .
Stayed 1 night in Feb 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service
I rented an accessible room because my wife uses a walker. The room was on the 4th floor and nearly at the end of the hall (rm 422). That means she had to walk to the elevator, wait for the elevator to arrive at the 4th floor, then walk to the room. That was trying for her. Not every disabled person is in a wheelchair. Put the accessible rooms on the 1st floor near entrances.
Stayed 1 night in Feb 2024

10/10 Excellent

Alison

Liked: Amenities
The parking lot is not great because if the front ones are full (which there are not many at all) you have to walk around the side or the back of the building (at least I didn’t see another door on the other side)This not safe especially at night.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Great location. Everyone friendly and helpful. Breakfast was actual warm food. Good. Nicely decorated for holidays.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stop on our way to Florida
Everything worked out nicely for us with this hotel. Easy check in and the suite room was perfect for our family of four plus puppy. Plan to stay here again.
Stayed 1 night in Dec 2023

8/10 Good

Cynthia

Stayed 2 nights in Dec 2023

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Grea
Stayed 2 nights in Dec 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moorsebille Nc
Great hotel, great location
Stayed 2 nights in Dec 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay with good a good bed!!!
Stayed 1 night in Nov 2023

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Nov 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Frederick W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel and staff is great
Stayed 1 night in Oct 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot ! Staff were helpful & pleasant. A/C worked well & beds were comfortable. Appreciated a nice place to sit outside too:) Rates were fair, will stay again on our way! Kathy
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hampton Inn provided excellent service, first stay at this location.
Stayed 2 nights in Oct 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was a little cramped and a bit old
Stayed 2 nights in Oct 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic time! Would visit again.
Stayed 1 night in Oct 2023

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Wayne

Very friendly staff, even cleaning crew. Clean and comfy too
Stayed 2 nights in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Noisy and uncomfortable bed.
Stayed 1 night in Sep 2023

10/10 Excellent

MARYELLEN, Warren

Stayed 1 night in Sep 2023

8/10 Good

Jo Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and good location
Stayed 1 night in Sep 2023

10/10 Excellent

Awald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Dr Philip

Stayed 1 night in Sep 2023

10/10 Excellent

Corey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come to stay the night at this location yearly on our way to HHI. Love the staff. Breakfast buffet is always stocked with what you need. Love the front desk staff who’s originally from Berea, OH. Will keep coming back.
Stayed 1 night in Sep 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bd in NC
My service dog and I stayed here on our way to Ohio. The bed was so comfortable we drove an extra hour to get here for the night. The staff is awesome, and they even had a complementary Little Ceasar for the dog when we checked in. This saved me from searching the car for my fur babies dinner.
Stayed 1 night in Sep 2023

8/10 Good

Daman

Stayed 2 nights in Aug 2023

10/10 Excellent

alvaro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good free breakfast
Stayed 2 nights in Aug 2023

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the area
I frequently travel to Mooresville on business. I will not stay anywhere but the Hampton Inn. It's always clean, and well kept. The only negative on this trip was the air conditioner was extremely loud and was in need of service. Outside of that, the room was great.
Stayed 1 night in Aug 2023

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained, clean and the staff was very friendly and accomodating. The breakfast was incredible and was a full breakfast. We enjoyed the pool and there are plenting of dining options nearby, even within walking distance. The bed was very comfortable. We will definitely stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and new
Stayed 1 night in Jul 2023