Ratings based on 121 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 09-Dec-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Eastleigh, Hampshire

Very close to the Christmas market!

Posted 09-Dec-2014
Had an amazing time at The Fairmont! Lovely hotel, lovely staff, lovely rooms. Spa was very nice, but would have been better if the Hydrotherapy part was mixed (Seemed a bit strange). Would definitely go again though!!
5 out of 5
Recommended
for Families
by KUEI-LEIfrom 台灣

適合渡假的飯店

Posted 01-Dec-2014 on Hotels.com
房間舒適豪華而乾淨,是一家典雅的飯店.
5 out of 5
Recommended
for Everyone
by A verified traveller

Best hotel bar none in Montreux! Excellent views!

Posted 26-Nov-2014
Upon arrival we got upgraded to a lake view room. (complimentary). Staff were EXTREMELY politely. First class hotel. First class service. Simply the best Montreux has to offer! Freddie Mercury would agree!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Moscow, Russia

Great hotel, excellent location

Posted 18-Nov-2014
We enjoyed our two nights at the hotel! Friendly staff, great service, perfect location.
5 out of 5
Recommended
for Families
by Mikaelfrom Suomi

Classical 5 star luxury

Posted 15-Nov-2014 on Hotels.com
Classical 5 star hotel. We had two rooms and difference between these rooms was huge! Staff was better than 5 star service usually is. - Thank you !
5 out of 5
Recommended
for Couples
by Juliafrom Orange County, CA

Amazing stay on the Swiss Riviera!

Posted 04-Nov-2014 on Hotels.com
My husband and I had such an amazing time at this hotel. We went for our anniversary and got upgraded to a Deluxe Lake View Room! The reason for the 4 star instead of 5 for room comfort is the bed. The bed was sunken in, in the middle and very uncomfortable to sleep. I woke up with a sore back every morning. The service was impeccable. I have a food allergy and ate in the restaurant the first night I was there. Once they found out, they told me they made a note and alerted the morning crew so that if I ate breakfast there they would have nut free meals. I consider that to be excellent service! Overall, a great stay at this hotel. I would definitely recommend.
5 out of 5
Recommended
for Families
by khaleifa

This traveller left a rating score only Posted 03-Nov-2014 on Hotels.com
5 out of 5
Recommended
for Couples
by Adel Albaghlifrom Kuwait

You feel at home

Posted 26-Oct-2014 on Hotels.com
I been at too many hotels but this hotel is very special perfect location nice lake view ,big & very clean and comfortable rooms , service and staff very very good .
5 out of 5
Recommended
for Families
by Anders

This traveller left a rating score only Posted 08-Oct-2014 on Hotels.com