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Reviews of L'Appartement Hotel

3 out of 5
L'Appartement Hotel
455, Sherbrooke West, Montreal, QC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1998 out of 3654 reviews" "
Rating 8 - Good. 1382 out of 3654 reviews" "
Rating 6 - Okay. 204 out of 3654 reviews" "
Rating 4 - Poor. 45 out of 3654 reviews" "
Rating 2 - Terrible. 25 out of 3654 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Steven LeBlanc

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The suites are nice but the pull out bed was incredibly uncomfortable.
Stayed 4 nights in Apr 2024
Response from L'Appartement Hotel on 14 Apr 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked how close it was to restaurants and Old Montreal. The hotel room was really clean and spacious. We would highly recommend.
Stayed 1 night in Apr 2024
Response from L'Appartement Hotel on 14 Apr 2024
Thank you for staying with us . We appreciate your feedback.

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is great about this place!
Stayed 5 nights in Apr 2024
Response from L'Appartement Hotel on 14 Apr 2024
Thank you for staying with us . We appreciate your feedback.

8/10 Good

James, manotick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel, well managed with a good pool. Only issue I had was the mattress was extremely hard. I would recommend taking a bed cover with some padding with you.
Stayed 3 nights in Apr 2024
Response from L'Appartement Hotel on 14 Apr 2024
Thank you for staying with us . We appreciate your feedback.

8/10 Good

Cathy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from L'Appartement Hotel on 15 Apr 2024
Merci pour vos commentaires. Ils sont très appréciés.

10/10 Excellent

Paige, Broomfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great hotel right near McGill. Very simple decor, not fancy but it’s so nice to have a big apartment instead of a hotel room. Breakfast was fantastic.
Stayed 2 nights in Apr 2024
Response from L'Appartement Hotel on 15 Apr 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Rich

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Mar 2024
Response from L'Appartement Hotel on 14 Apr 2024
Thank you for staying with us . We appreciate your feedback.

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff are amazingly helpful and friendly. Pool is great, breakfast (included) better than average. Great value.
Stayed 2 nights in Apr 2024
Response from Philippe on 11 Apr 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was a nice place to stay for one night in Montreal. The only downside is that the sofa bed was very uncomfortable! The bed in the bedroom however was great.
Stayed 1 night in Apr 2024
Response from Philippe on 11 Apr 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a suite with a bedroom and a sofa bed. It turned out to be quite a spacious one bedroom apartment big enough to live in. Very spacious and comfortable with a nicely equipped kitchen. Our 9th floor apartment was reasonably quiet for a busy city centre. It's an easy walk to two Metro stations. Would definitely stay there again.
Stayed 5 nights in Apr 2024
Response from Philippe on 10 Apr 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from L'Appartement Hotel on 14 Apr 2024
Merci pour vos commentaires. Ils sont très appréciés.

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is basically all inclusive, good price, clean, transport nearby, food, amenities, I only can say thank you for your great service
Stayed 1 night in Mar 2024
Response from L'Appartement Hotel on 9 Apr 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is in a great location. The rooms are very nice, containing a private bedroom, living room and kitchen. The free breakfast is very well done with lots to offer! We will definitely be back!
Stayed 3 nights in Apr 2024
Response from L'Appartement Hotel on 9 Apr 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

shelley

Liked: Cleanliness, property conditions & facilities
Nice rooms. Great brunch. Walking distance to ste Catherine
Stayed 2 nights in Apr 2024
Response from L'Appartement Hôtel on 8 Apr 2024
We appreciate the feedback. Thank you for staying at L'Appartement Hotel!

10/10 Excellent

Srivignesh

Liked: Cleanliness, property conditions & facilities
Best stay in best price
Stayed 2 nights in Apr 2024
Response from L'Appartement Hotel on 7 Apr 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

CHENG ZENGXUE

Free breakfast
Stayed 4 nights in Apr 2024
Response from L'Appartement Hotel on 7 Apr 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
just a nice place to stay with a small kitchen
Stayed 1 night in Apr 2024
Response from L'Appartement Hotel on 6 Apr 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Dipsha

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from L'Appartement Hôtel on 8 Apr 2024
We appreciate the feedback. Thank you for staying at L'Appartement Hôtel!

6/10 Okay

Rachael

Travelled with partner
Liked: Cleanliness
The property from the outside looked really nice. The room was spacious and clean but needed work as the ceiling was falling in, in parts. The reason for my average rating was due to the staff. Wasn’t very welcoming and when we had an issue with our parking (car park over the road, but paid at the hotel) the receptionist was unhelpful and told us to sort it ourselves, which we did. Other than that, it had everything you needed
Stayed 1 night in Apr 2024
Response from L'Appartement Hotel on 6 Apr 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay near McGill University. The buffet breakfast had almost anything you could want for breakfast.
Stayed 2 nights in Apr 2024
Response from L'Appartement Hotel on 6 Apr 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Roy

Liked: Cleanliness, property conditions & facilities
Good hotel with good continental breakfast included. Walkable to everywhere.
Stayed 1 night in Apr 2024
Response from L'Appartement Hotel on 7 Apr 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Gwyn

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Love that it was animal friendly so our fur baby Coco could come. Also, they had an indoor pool and free breakfast.
Stayed 1 night in Mar 2024
Response from Philippe on 5 Apr 2024
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Rui, Moncton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location and close to all the attractions, awesome place.
Stayed 2 nights in Mar 2024
Response from Philippe on 3 Apr 2024
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Leia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is a gem. Our family was able to move to the top floor where we enjoyed a spacious apartment with a balcony you could look out over the city on. We walked everywhere and found great places to eat and shop. Right in the heart of the city, there will be sirens on a Friday and Saturday night but that's city life! The windows open and close to help regulate the temperature in the room. The kids loved the pool. The continental breakfast was simple but did the trick. It was a great stay.
Stayed 2 nights in Mar 2024
Response from Philippe on 3 Apr 2024
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Dominique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent! Great location near McGill, easy to get to Autoroute 720 aka Route 136. Breakfast was great with lots of variety, fresh fruit etc. Onsite underground parking has limited spaces, only suitable for small cars. We parked across the street (underground 24/7). Planning to stay there again whenever we are in Montréal. Highly recommend!!!
Response from Philippe on 3 Apr 2024
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Brenda Elinor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was very good value for the cost. The staff was helpful and friendly.
Stayed 7 nights in Mar 2024
Response from Philippe on 3 Apr 2024
Thank you for staying with us. We appreciate your feedback

8/10 Good

Kiho

Liked: Cleanliness, property conditions & facilities
The staff was very nice and convenient location
Stayed 5 nights in Mar 2024
Response from L'Appartement Hotel on 1 Apr 2024
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Spencer

Liked: Cleanliness, amenities, property conditions & facilities
Just like a small apartment. A separate room for the master bedroom, kitchen, fold out bed. Great spot!
Stayed 4 nights in Mar 2024
Response from L'Appartement Hôtel on 8 Apr 2024
We appreciate the feedback. Thank you for staying at L'Appartement Hotel!

10/10 Excellent

Ulysses, Mississauga

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great stay and experience at reasonable rate.
Stayed 2 nights in Mar 2024
Response from L'Appartement Hotel on 31 Mar 2024
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

lilian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love everything about the apartment. Staff and housekeeping were polite and very helpful. The ONLY negative is the parking. It is too too tight. We damaged our small car when we parked in the hotel ubderground psrking lot. Use nesrby alternative parking lot. It is also cheaper.
Stayed 3 nights in Mar 2024
Response from L'Appartement Hotel on 31 Mar 2024
Thank you for staying with us. We appreciate your feedback

8/10 Good

Tanya

Liked: Amenities
I liked the breakfast and the size of the rooms. At times, the temperature in the hotel was a bit warm. Great location and I will definitely be booking some future stays. Very nice staff.
Stayed 3 nights in Mar 2024
Response from L'Appartement Hotel on 30 Mar 2024
Thank you for staying with us. We appreciate your feedback

8/10 Good

Joan

Travelled with group
Liked: Cleanliness
The room was way too warm, and there was no way to control the temperature, other than opening a window. Pull out sofa bed was very uncomfortable. Breakfast room was nice, though.
Stayed 6 nights in Mar 2024
Response from Philippe on 28 Mar 2024
Thank you for staying with us. We appreciate your Feedback.

8/10 Good

Leslie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from L'Appartement Hotel on 28 Mar 2024
Merci pour vos commentaires. Ils sont très appréciés.

10/10 Excellent

Laurent

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I really like the breakfast options. The property is quiet and well-maintained. Restaurants and grocery are nearby. They upgraded my room without asking. The staff are respectful and polite.
Stayed 4 nights in Mar 2024
Response from Philippe on 28 Mar 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Valya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Still the best deal in Montreal for a studio or one bedroom get with all the amenities of a hotel including free breakfast and nice swimming pool.
Stayed 7 nights in Mar 2024
Response from L'Appartement Hotel on 26 Mar 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Safe location and walkable to event we chose. Breakfast was high quality
Stayed 6 nights in Mar 2024
Response from L'Appartement Hotel on 25 Mar 2024
Thank you for staying with us. We appreciate your Feedback.

6/10 Okay

Colleen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was fine, location was very central and walkable to almost everything although quite gritty—- but that’s a downtown thing rather than a hotel thing. The breakfast was also okay but was the exact same every morning with no variety at all. Front desk was not overly helpful. It was okay for the money though, cheap and central and clean.
Stayed 2 nights in Mar 2024
Response from L'Appartement Hotel on 25 Mar 2024
Thank you for staying with us. We appreciate your Feedback.

10/10 Excellent

Naomi

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from L'Appartement Hotel on 26 Mar 2024
Merci pour vos commentaires. Ils sont très appréciés.

10/10 Excellent

Brian

Liked: Property conditions & facilities
Great location
Stayed 2 nights in Mar 2024
Response from Philippe on 25 Mar 2024
Merci pour vos commentaires. Ils sont très appréciées.

8/10 Good

Darci

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from L'Appartement Hotel on 26 Mar 2024
Merci pour vos commentaires. Ils sont très appréciés.

10/10 Excellent

Kara Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay as we were in town for the World Figure Skating Championships. Walking distance to Centre Bell, or an easy uber ride. Amazing breakfast included (probably the best thing about this hotel). Close to a grocery store. Clean. Friendly and helpful staff. Would definitely stay here again.
Stayed 4 nights in Mar 2024
Response from Philippe on 25 Mar 2024
Merci pour vos commentaires. Ils sont très appréciées.

10/10 Excellent

Sylvie

Liked: Cleanliness, amenities, property conditions & facilities
I liked the fact that this hotel offers suites with fully equipped kitchens, handy for patrons who need to prepare their own meals due to food allergies. This hotel is central with a short 30 minute walk to the Bell Centre. The price includes a self-serve breakfast offering hot beverages and juices, yogurt, cereal, sliced cheeses and deli meats, hard boiled eggs, and fresh fruit and bread products. The hotel staff are very friendly and helpful. I highly recommend this hotel.
Stayed 4 nights in Mar 2024
Response from L'Appartement Hotel on 24 Mar 2024
Thank you for staying with us,. We appreciate you feedback.

10/10 Excellent

liming

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from L'Appartement Hotel on 25 Mar 2024
Merci pour vos commentaires. Ils sont très appréciés.

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Philippe on 25 Mar 2024
Merci pour vos commentaires. Ils sont très appréciées.

10/10 Excellent

judith

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience! Will stay there again
Stayed 2 nights in Mar 2024
Response from L'Appartement Hotel on 24 Mar 2024
Thank you for staying with us,. We appreciate you feedback.

10/10 Excellent

Vivienne

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from L'Appartement Hotel on 24 Mar 2024
Merci pour vos commentaires. Ils sont très appréciés.

8/10 Good

Fengyuan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from L'Appartement Hotel on 24 Mar 2024
Thank you for staying with us,. We appreciate you feedback.

10/10 Excellent

Jo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Was not expecting much as I am used to different types of hotels in Montreal. Pleasantly surprised. Very nice staff, communicated all I needed to know and very friendly and professional. Would definitely recommend.
Stayed 1 night in Mar 2024
Response from L'Appartement Hotel on 24 Mar 2024
Thank you for staying with us,. We appreciate you feedback.

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
Response from L'Appartement Hotel on 24 Mar 2024
Thank you for staying with us,. We appreciate you feedback.

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
I loved the location of the hotel. Easy access to the subway, to downtown Montreal, to McGill, and even walkable to Old Montreal. My only complaint, and it's minor, is that the pool could have been cleaner (the water was murky).
Stayed 2 nights in Mar 2024
Response from L'Appartement Hotel on 20 Mar 2024
Thank you for staying with us. We appreciate your Feedback.