Superior Room, 2 Queen Beds | Desk, blackout curtains, soundproofing, iron/ironing board

Reviews of Hotel Les Suites Labelle

3 out of 5
Hotel Les Suites Labelle
1205 Labelle, Montreal, QC

Reviews

8.4

Very good

Rating 10 - Excellent. 797 out of 2065 reviews" "
Rating 8 - Good. 958 out of 2065 reviews" "
Rating 6 - Okay. 228 out of 2065 reviews" "
Rating 4 - Poor. 53 out of 2065 reviews" "
Rating 2 - Terrible. 29 out of 2065 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay! Clean room. Beds are comfortable and I really appreciated having a kitchenette in our room! I’m celiac so this was such a benefit as I won’t eat out much in the city. Staff are friendly. A couple of things in our room don’t work like the phone to call front desk and thermostat. It was a little warm at times but okay. My only true complaint was the smell, especially in the reception of the hotel. It smells like stinky feet as soon as you walk in at all times. Ventilation could be improved in this hotel but I would stay again on a future trip to Montreal.
Stayed 1 night in Apr 2024

10/10 Excellent

Muhammad Ali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, very friendly, great breakfast, clean, cheap, everything great about the hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cherif on 10 Apr 2024
Thank you for your perfect score! We're delighted to hear that you enjoyed your stay and hope to welcome you back soon

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cherif on 10 Apr 2024
Thank you for your perfect score! We're delighted to hear that you enjoyed your stay and hope to welcome you back soon

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful and the room was absolutely perfect. Definitely would stay here again.
Stayed 1 night in Feb 2024
Response from Cherif on 5 Apr 2024
We're thrilled to hear that you enjoyed your stay with us! Our team works hard to provide exceptional service, and we're delighted to know that you found our staff wonderful and the room perfect. We can't wait to have you stay with us again!

10/10 Excellent

Eva

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cherif on 5 Apr 2024
Thank you for the perfect score! We're thrilled to hear that you had such a fantastic experience during your stay. Our team takes great pride in providing top-notch service and accommodations, so it's wonderful to know that we succeeded in making your visit memorable. We look forward to your next stay with us!

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
enjoyed staying here close to alot of things nice hotel good breakfast friendly staff would recommend
Stayed 2 nights in Mar 2024
Response from Cherif on 26 Mar 2024
Thank you for your kind words and for choosing to stay with us. We're delighted to hear that you enjoyed. Your recommendation means a lot to us, and we hope to welcome you back again in the future

6/10 Okay

Ray

Travelled with family
Liked: Cleanliness
I did not like the parking underneath, very steep decent and tight corners. Parking arrangements needs to be properly organized.
Stayed 2 nights in Mar 2024
Response from cherif on 25 Mar 2024
Thank you for sharing your feedback with us. We're sorry to hear that you were not satisfied with the parking arrangements. Your comments are valuable to us, and we will take them into consideration as we strive to improve our services.We understand the importance of convenient and safe parking for our guests, and we will review the current arrangements to see how we can better organize them. Your input is greatly appreciated, and we hope to have the opportunity to provide you with a more comfortable experience in the future.

8/10 Good

Sameep

Travelled with partner
Liked: Amenities, property conditions & facilities
Good place for a night stay.
Stayed 1 night in Mar 2024
Response from Cherif on 15 Mar 2024
thank you for your nice words, hope that you enjoyed your stay with us and we also hope to see you soon :)

10/10 Excellent

Supeng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good experience
Stayed 2 nights in Mar 2024
Response from Cherif on 15 Mar 2024
thank you for the comment and the grade, we hope that you enjoyed your stay at our hotel.thank you for choosing us and for your trust, we hope to see you again :)

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Was just what we needed for our mini break!
Stayed 3 nights in Mar 2024
Response from cherif on 19 Mar 2024
Thanks for choosing our hotel ! We're so pleased it was perfect for your mini break.Looking forward to seeing you again soon :)

4/10 Poor

Marjorie

Travelled with family
Disliked: Property conditions & facilities
Although the room was clean, cannot say the same for the rest of the hotel. The carpets in the hallways are dirty. The worst is the parking garage. The ramp is extremely steep and narrow, and it is a 2 way ramp. They said they've never had any accidents but I doubt it. I scraped my car door on the wall of the ramp. The neighbourhood is also sketchy, I didn't feel safe walking at night. This hotel is definitely off my list.
Stayed 3 nights in Mar 2024
Response from Asmaa/Rooms Division Manager on 12 Mar 2024
Dear Mrs Cenatus,Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any inconvenience you experienced during your visit. Your comments are important to us as they help us identify areas that require improvement. We are pleased to learn that you appreciated the cleanliness of the room. We would like to inform you that we provided a completely renovated room.Thank you once again for sharing your feedback, and we hope to have the chance to welcome you back in the future and provide you with the excellent stay you deserve.Sincerely,

4/10 Poor

Husein

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cherif on 18 Mar 2024
thank you for choosing our hotel, for more details, don't hesitate to write a comment so we can fix the problems,and give a better service next time :)

8/10 Good

THEODORE

Liked: Cleanliness
Another good stay at hotel Les Suites Labelle. The staff are helpful, friendly. The hotel is perfect for visiting the gay village, clubs, or a short walk to old Montreal.
Stayed 1 night in Mar 2024
Response from Asmaa/Rooms Division Manager on 12 Mar 2024
Dear Theodore, Thank you for your positive feedback! We're delighted to hear that you had another enjoyable stay at Hotel Les Suites Labelle. It's wonderful to know that our staff's helpful and friendly service contributed to your experience. We appreciate your continued support and look forward to welcoming you back on your future visits. If you have any specific suggestions or preferences for your next stay, feel free to let us know. Kind Regards,

8/10 Good

Emma Yik Tsing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the hotel was great. The staff were helpful and the location was central. Breakfast was a steal considering the price. However the surrounding area was under remodelling and many of the buildings next door were empty construction sites which made it feel a bit insecure at night to and fro the hotel. The hotel itself was very well maintained.
Stayed 3 nights in Feb 2024
Response from CR on 5 Mar 2024
Thank you for sharing your experience. We are delighted that you enjoyed our helpful staff, central location and breakfast. We look forward to welcoming you back soon.

6/10 Okay

Kean Jean

Stayed 2 nights in Feb 2024
Response from CR on 5 Mar 2024
Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous sommes désolés que votre séjour n'ait pas été à la hauteur de vos attentes. Vos commentaires sont précieux et nous permettront d'améliorer nos services. Nous espérons avoir l'occasion de vous accueillir à nouveau pour une expérience plus satisfaisante.

10/10 Excellent

Joaquin

Stayed 2 nights in Feb 2024
Response from Cherif on 21 Mar 2024
We would like to express our deepest gratitude for your stay with us. Your presence at our hotel has been a real pleasure, and we hope that you had a pleasant time with us.We sincerely hope to see you again soon.Best regards,

10/10 Excellent

Prantor

Liked: Cleanliness, amenities, property conditions & facilities
Value for money. Will be staying again.
Stayed 3 nights in Feb 2024
Response from Cherif on 23 Feb 2024
thank you fore your comment, it's going to be a pleasure to see you again.thank you fork choosing our hotel.

8/10 Good

Sachin

Travelled with family
Liked: Amenities, property conditions & facilities
The room could have been cleaner
Response from Cherif on 23 Feb 2024
thank you for choosing our hotel, we also thank you for your comment, we'll do our best to satisfy you next time.thank you

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms clean
Stayed 1 night in Feb 2024
Response from Cherif on 23 Feb 2024
thank you for choosing our hotel, do not hesitate to write a comment about your stay, it's going to help us to fix all the problems and give a better experiance to our guests for the next time.hope to see you soon.

10/10 Excellent

Franklin

Liked: Amenities, property conditions & facilities
Great.
Stayed 1 night in Feb 2024
Response from Cherif on 23 Feb 2024
thank you for choosing our hotel, we also thank you for your comment, we hope that you enjoyed your stay with us.we hope to see you soon, and give you a better experience.

10/10 Excellent

kathlyne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent costumer service. Bed was comfortable.
Stayed 1 night in Feb 2024
Response from Cherif on 23 Feb 2024
it makes us happy to satisfy our guests, and we're more motivated to do that when we read a comment like yours.thank you for choosing our hotel, we hope that you enjoyed your stay and we hope to see you again.Thank you.

10/10 Excellent

Jefin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Will stay again.
Stayed 1 night in Feb 2024
Response from Cherif on 16 Feb 2024
we thank you for choosing our hotel, we hope that you enjoyed your stay with us, and we also hope to see you again.thank you

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Good value for the price
Stayed 2 nights in Feb 2024
Response from Cherif on 16 Feb 2024
we thank you for choosing our hotel, we hope that you had a great experiance, and we also hope to see you again.thank you

8/10 Good

Kylee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking was a little confusing when we got there. There was a small lot with about 5 spaces right next to the hotel, and a garage with a 5’8 clearance which is not suitable for SUV cars. Luckily, there was an open spot in the lot next to the hotel where we parked for $20. Inside was a little outdated but still very clean and average/small. Our room smelled minty walking in which was a good sign! Clean linens, organized neatly and comfortable. Bathroom was clean as well except sink was a little backed up and the shower was making a loud squeaking noise. Shower pressure was average and was equipped with a non-slip mat. Downtown/ Vieux Port was a 15 minute walk which isn’t bad. Area around the property was mostly run down but not far from surrounding hotels and/or restaurants. For the price of our room, including breakfast, was a great deal if you’re not too picky about location or anything else mentioned.
Stayed 1 night in Feb 2024
Response from cherif on 12 Feb 2024
Hi, we thank you for choosing Hotel and suites Labelle.we also thank you for your comment, i'm going to take note of everything to make your next stay better and why not perfect.Hope to see you soon.

10/10 Excellent

Turgay

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and staff was excellent
Stayed 1 night in Feb 2024
Response from cherif on 12 Feb 2024
It's a pleasure to serve you, hope to see you soon.Thank you

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean, quiet, good value
Stayed 1 night in Feb 2024
Response from CR on 12 Feb 2024
Dear Laura,We sincerely thank you for your kind review. We're delighted that you enjoyed your stay. We hope to welcome you again on your next stay.

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
It was a super convenient location and great price!
Stayed 1 night in Dec 2023
Response from Cherif on 7 Feb 2024
Thank you for choosing our hotel, we hope that you enjoyed your stay with us.thanks for your comment and we hope to see you soon.have a great day

10/10 Excellent

Jefin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Jan 2024
Response from Cherif on 31 Jan 2024
Thank you for choosing Hotel & suites Labelle, we also thank you for your positiv comment.we hope to see you again and soon, it's going to be a pleasure to make you satisfied.thank you

10/10 Excellent

Baljinder

Everything good
Stayed 2 nights in Jan 2024
Response from Cherif on 31 Jan 2024
We thank you for choosing our Hotel, we hope that you spend a good time.we Also thank you for your comment.hope to see you again and soon.

10/10 Excellent

Thanujan

Stayed 1 night in Jan 2024
Response from Cherif on 21 Mar 2024
We would like to express our deepest gratitude for your stay with us. Your presence at our hotel has been a real pleasure, and we hope that you had a pleasant time with us.We sincerely hope to see you again soon.Best regards,

8/10 Good

Echevarria

Travelled with group
Liked: Amenities
Very friendly staff
Stayed 1 night in Jan 2024
Response from Cherif on 31 Jan 2024
Thank you for choosing Hotel Labelle.our pleasure is to make our guests happy, we hope that you enjoyed your stay and we hope to see you again.Thank you

10/10 Excellent

Ashley

Stayed 4 nights in Jan 2024
Response from CR on 17 Jan 2024
Dear Ashley,Thank you for taking the time to rate your recent stay with us. We are delighted to hear that you had a wonderful experience. We hope to welcome you back soon for another exceptional stay.Warm regards,

10/10 Excellent

Ramandeep

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Jan 2024
Response from CR on 15 Jan 2024
Dear Ramandeep,Thank you for taking the time to rate your recent stay with us. We are delighted to hear that you had a wonderful experience. We hope to welcome you back soon for another exceptional stay.

10/10 Excellent

Ajinkya

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from CR on 9 Jan 2024
Dear Ajinkya,Thank you for taking the time to rate your recent stay with us. We are delighted to hear that you had a wonderful experience. We hope to welcome you back soon for another exceptional stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from CR on 9 Jan 2024
Dear Guest,Thank you for taking the time to rate your recent stay with us. We are delighted to hear that you had a wonderful experience. We hope to welcome you back soon for another exceptional stay.

10/10 Excellent

Brandon, Whycocomagh

Liked: Cleanliness, amenities, property conditions & facilities
Had a 3 night stay at Hotel Les Suites Labelle, overall was an excellent experience. Very close to a metro station, lots of dining options all around. continental Breakfast was very good quality and lots of variety. Staff was helpful and pleasant, the surrounding area is alright.
Stayed 3 nights in Dec 2023
Response from CR on 9 Jan 2024
Dear Brandon,Thank you for choosing Hotel Les Suites Labelle and for sharing your experience. We are thrilled to hear that you had an excellent stay and enjoyed our convenient location, breakfast, and helpful staff. We look forward to welcoming you back for another wonderful experience.

10/10 Excellent

Samuel

Stayed 1 night in Dec 2023
Response from Cherif on 31 Jan 2024
Merci d'avoir choisis Hôtel & suites Labelle.Nous vous remercions pour votre avis et espérant vous revoir bientôt.Merci

10/10 Excellent

KIAN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from CR on 9 Jan 2024
Dear Kian,Thank you for taking the time to rate your recent stay with us. We are delighted to hear that you had a wonderful experience. We hope to welcome you back soon for another exceptional stay.

8/10 Good

Atosa

Liked: Cleanliness
Stayed 3 nights in Dec 2023
Response from CR on 9 Jan 2024
Dear Atosa,We appreciate your feedback and are glad to hear you enjoyed your stay. If there's anything we can do to make your next visit even better, please let us know. We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

KIAN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from CR on 9 Jan 2024
Dear Kian,Thank you for taking the time to rate your recent stay with us. We are delighted to hear that you had a wonderful experience. We hope to welcome you back soon for another exceptional stay.

10/10 Excellent

Joshua

Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2023
Response from CR on 9 Jan 2024
Dear Joshua,We appreciate your perfect rating and the lovely pictures you shared. It's wonderful to see that you enjoyed your stay with us. We look forward to hosting you again in the future.

2/10 Terrible

Fatemeh

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from CR on 20 Dec 2023
Dear Fatemeh,We thank you for taking the time to leave your review. We are sorry to hear that your experience did not meet your expectations. We would like to learn more about the reasons for your dissatisfaction in order to improve our services. Please feel free to contact us directly to discuss your stay in detail.Sincerely,

10/10 Excellent

Robin

Stayed 1 night in Dec 2023
Response from CR on 9 Jan 2024
Cher Robin,Merci d'avoir pris le temps d'évaluer votre récent séjour chez nous. Nous sommes ravis d'apprendre que vous avez passé un merveilleux moment. Nous espérons vous accueillir à nouveau bientôt pour un autre séjour exceptionnel.Cordialement,

10/10 Excellent

Maria Fernanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Execelente servicio
Stayed 1 night in Dec 2023
Response from CR on 18 Dec 2023
Chère Maria,Nous vous remercions sincèrement pour votre aimable commentaire. Nous sommes ravis de lire que vous avez apprécié notre service. Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.

8/10 Good

Hoang Minh

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from CR on 12 Dec 2023
Dear Hoang Minh,Thank you for taking the time to leave a rating. We appreciate your feedback and hope to have the opportunity to provide you with an even better experience in the future.Best regards

10/10 Excellent

Raphael

Stayed 1 night in Dec 2023
Response from CR on 11 Dec 2023
Dear Raphael,Thank you for taking the time to leave a rating. We appreciate your 5/5 rating and hope to have the pleasure of welcoming you back to our hotel in the future.Best regards,

10/10 Excellent

Marieve

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from cherif on 7 Dec 2023
Merci d'avoir choisis notre hôtel, espérant vous revoir une autre fois.bon rétablissement a votre mari.

10/10 Excellent

Mariel Angela

Liked: Cleanliness, property conditions & facilities
Close to attraction
Stayed 1 night in Dec 2023
Response from cherif on 5 Dec 2023
Thank you for your stay in our establishment. We appreciate your comments.

10/10 Excellent

Jose Rene

Liked: Cleanliness, room comfort
Very homely
Stayed 2 nights in Dec 2023
Response from cherif on 5 Dec 2023
Thank you for your stay in our establishment. We appreciate your comments.