Availability

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Room type

Standard Room

One King Bed or Two Double Beds
Max Occupancy: 4 adults
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Club Room

One King Bed or Two Double Beds
Max Occupancy: 4 adults
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Downtown Central Zone hotel with health club

Walk to attractions

This 229-room hotel is within walking distance of most Central Zone attractions, including the Macroplaza and Santa Lucia Riverwalk (2 blocks) and the Old Quarter (4 blocks).

Pool, fitness center

Los Vitrales, the hotel's fine-dining restaurant, and complimentary business center are both open 24 hours. A health club includes a pool, tennis court, racquet court and fitness center.

Sweet Sleeper beds

Guestrooms feature Sheraton's signature Sweet Sleeper Beds, sitting areas with loveseats and desks, marble bathrooms, and high-speed Internet access.


General

A small health spa offers massage, facials, reflexology, waxing, and hair and nail care. A 24-hour business center contains three computers with complimentary high-speed Internet connections. Wireless Internet access (surcharge) is available in the hotel's restaurant and bar.

The Link@Sheraton interactive lounge is part of the lobby and serves as a place where guests can work, relax or stay in touch with family and friends.

Valet parking is available for a surcharge.

  • Swimming pool - outdoor
  • Spa tub
  • Massage - spa treatment room(s)
  • Steam room
  • Sauna
  • Concierge services
  • Complimentary newspapers in lobby
  • Health club
  • Bar/lounge
  • Restaurant
  • Room service (24 hours)
  • Valet parking
  • Self parking
  • Parking (surcharge)
  • Parking garage
  • Limo or Town Car service available
  • Banquet facilities
  • Multiple large conference rooms
  • Event catering
  • Business center
  • Multiple small meeting rooms
  • Audiovisual equipment
  • Business services
  • Safe-deposit box at front desk
  • Multilingual staff
  • Total number of rooms - 229
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • 24-hour front desk
  • Express check-in
  • Medical assistance available
  • Beauty services
  • Currency exchange
  • Hair salon
  • Gift shops or newsstand
  • Shopping on site
  • Dry cleaning/laundry service
  • Number of floors - 12
  • Elevator/lift
  • Air-conditioned public areas
  • Tennis on site
  • Wedding services
  • Parking limited (surcharge)
  • Laundry facilities
  • ATM/banking
  • Wired (high-speed) Internet access - surcharge
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Internet

Available in all rooms: Wireless Internet access (surcharge), Wired high-speed Internet access (surcharge)

Available in some public areas: Wired (high-speed) Internet access - surcharge


Parking

Parking (surcharge), Self parking, Valet parking, Parking garage, Parking limited (surcharge)


Room Amenities
  • Premium TV channels
  • Pay movies
  • Premium bedding
  • Climate control
  • Air conditioning
  • Blackout drapes/curtains
  • Phone
  • Minibar
  • Coffee/tea maker
  • Private bathroom
  • Complimentary toiletries
  • Hair dryer
  • Shower/tub combination
  • In-room childcare (surcharge)
  • Cable TV service
  • In-room safe (laptop compatible)
  • Pillowtop mattress
  • Iron/ironing board
  • Desk
  • Daily housekeeping
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Wireless Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)
  • HBO
  • Plasma TV
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Dining

Los Vitrales Restaurant - Fine-dining restaurant open 24 hours a day. Stained-glass ceiling, brass "street" lamps, and silk plants and palm trees. Buffet and à la carte breakfasts, lunches, dinners. Sunday brunch buffet with live music. Mexican and international dishes.

Le Pavillon Sports Bar - Club-like ambience with sports on TVs. Open late afternoon to late night. Closed Sundays.

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Recreation

Located in the hotel's health club and accessible by a second-story enclosed walkway is an 11.5-by-4.5-meter (38-by-15-ft) outdoor swimming pool surrounded by a sundeck furnished with padded lounge chairs and umbrella tables. Adjacent is a lighted, hard-surface tennis court (surcharge). Inside the health club are a complimentary fitness center with cardio machines, weight machines, and free weights; complimentary men's and women's saunas, steam rooms, and three-person spa tubs; and a racquetball/squash court (surcharge). Spinning classes (surcharges) are offered four mornings a week.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Racquetball/squash on site
  • Swimming on site
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Check-in

Check-in time starts at 3 PM


Check-out

Check-out time is 1 PM


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees
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