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Book your room at Sheraton Ambassador Monterrey Hotel

Room type

Standard Room

Max Occupancy: 4 guests (up to 3 children)

Club Room

Max Occupancy: 4 guests (up to 3 children)

Downtown Central Zone hotel with health club

Walk to attractions

This 229-room hotel is within walking distance of most Central Zone attractions, including the Macroplaza and Santa Lucia Riverwalk (2 blocks) and the Old Quarter (4 blocks).

Pool, fitness center

Los Vitrales, the hotel's fine-dining restaurant, and complimentary business center are both open 24 hours. A health club includes a pool, tennis court, racquet court and fitness center.

Sweet Sleeper beds

Guestrooms feature Sheraton's signature Sweet Sleeper Beds, sitting areas with loveseats and desks, marble bathrooms, and high-speed Internet access.

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Sheraton Ambassador Monterrey Hotel

Hotel Amenities

Hotel Amenities

The 24-hour Link@Sheraton interactive lobby lounge serves as a connectivity hub in the heart of the lobby. Guests are provided with 3 hours of complimentary Internet access per day. An outdoor pool, fitness facility, and 24-hour restaurant are onsite conveniences at Sheraton Ambassador Monterrey Hotel.

Events can be arranged in the hotel's 11 meeting rooms, including a ballroom. Valet parking is available for a surcharge.

  • Outdoor pool
  • Steam room
  • Sauna
  • Spa treatment room(s)
  • Spa tub
  • Concierge services
  • Complimentary newspapers in lobby
  • Health club
  • Bar/lounge
  • Restaurant
  • Limo or Town Car service available
  • Conference space
  • Business center
  • Meeting rooms
  • Express check-in
  • Total number of rooms - 229
  • Porter/bellhop
  • Express check-out
  • Multilingual staff
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Hair salon
  • Gift shops or newsstand
  • Shopping on site
  • Dry cleaning/laundry service
  • Elevator/lift
  • Number of floors - 12
  • Tennis on site
  • Wedding services
  • ATM/banking
  • Laundry facilities
  • Wired (high-speed) Internet access - surcharge
  • Valet parking (surcharge)
  • Self parking (surcharge)
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Internet

Internet

Available in all rooms: Wireless internet access (126 MXN per 24 hours surcharge), Wired internet access (126 MXN per 24 hours surcharge)

Available in some public areas: Wired high-speed internet (126 MXN per 24 hours surcharge)

Parking

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

Room Amenities

  • Premium TV channels
  • Pay movies
  • Premium bedding
  • Room service (24 hours)
  • Climate control
  • Air conditioning
  • Blackout drapes/curtains
  • Phone
  • Minibar
  • Coffee/tea maker
  • Private bathroom
  • Complimentary toiletries
  • Hair dryer
  • Shower/tub combination
  • In-room childcare (surcharge)
  • Pillowtop mattress
  • In-room safe (laptop compatible)
  • Cable TV service
  • Iron/ironing board
  • Daily housekeeping
  • Desk
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Wireless Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Plasma TV
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Where to Eat

Where to Eat

Los Vitrales Restaurant - Fine-dining restaurant open 24 hours a day. Stained-glass ceiling, brass "street" lamps, and silk plants and palm trees. Buffet and à la carte breakfasts, lunches, dinners. Sunday brunch buffet with live music. Mexican and international dishes.

Le Pavillon Sports Bar - Club-like ambience with sports on TVs. Open late afternoon to late night. Closed Sundays.

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Nearby Things to Do

Nearby Things to Do

Located in the hotel's health club and accessible by a second-story enclosed walkway is an 11.5-by-4.5-meter (38-by-15-ft) outdoor swimming pool surrounded by a sundeck furnished with padded lounge chairs and umbrella tables. Adjacent is a lighted, hard-surface tennis court (surcharge). Inside the health club are a complimentary fitness center with cardio machines, weight machines, and free weights; complimentary men's and women's saunas, steam rooms, and three-person spa tubs; and a racquetball/squash court (surcharge). Spinning classes (surcharges) are offered four mornings a week.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Racquetball/squash on site
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Hotel Policies

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Pets

Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 2, Pet maximum weight in kg is 20

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

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We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

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