Room type

Classic Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard Double Room

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Deluxe Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Suburban hotel with 2 outdoor pools and full-service spa

Nectar Points available

Location

Situated in the mountains, this hotel is 0 mi (0 km) from Cascada Cola de Caballo and 5 mi (8.1 km) from Presa La Boca. Cumbres de Monterrey National Park and Cerro de la Silla are also within 25 mi (40 km).

Hotel Features

Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. WiFi in public areas is free. Other amenities include a nightclub, a fitness center, and an outdoor tennis court.

Room Amenities

All 98 rooms boast jetted tubs and offer free WiFi and balconies. Guests will also find TVs, room service, and premium bedding. Bathrooms are shared.

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Renovations & Closures

This information supersedes all other information in this property's description that relates to these amenities.

Hotel Amenities

Hotel Amenities

Hotel Hacienda Cola de Caballo features a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a spa tub. The hotel offers a restaurant. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary high-speed wireless Internet access. Event facilities measuring 10738 square feet (998 square meters) include a conference center and conference space. This Santiago hotel also offers a nightclub, a fitness center, and a terrace.

  • Total number of rooms - 98
  • Business center
  • Conference space
  • Dry cleaning/laundry service
  • Fitness facilities
  • Full-service spa
  • Beach/pool umbrellas
  • Number of outdoor pools - 2
  • Tours/ticket assistance
  • Free WiFi
  • Meeting rooms
  • Nightclub
  • Garden
  • Terrace
  • Restaurant
  • Conference center
  • Outdoor tennis court
  • Conference space size (meters) - 998
  • Number of meeting rooms - 5
  • Pool sun loungers
  • Conference space size (feet) - 10738
  • Shopping on site
  • Spa tub
  • Wedding services
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Family Friendly Amenities

  • Outdoor pools
  • Free Wi-Fi
  • Outdoor tennis court

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Premium TV channels
  • Premium bedding
  • Balcony
  • Air conditioning
  • Access via exterior corridors
  • Phone
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • Jetted bathtub
  • Hair dryer (on request)
  • Shower/tub combination
  • Television
  • Blackout drapes/curtains
  • Shared bathroom with sink in room
  • Free WiFi
  • Room service
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Where to Eat

Hacienda El Mirador - This restaurant specializes in regional cuisine.

Room service is available.

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Nearby Things to Do

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Ecotours nearby
  • Game drive on site
  • Bicycle rentals on site
  • Volleyball on site
  • Ziplining nearby
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Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Nativa Spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Reflexology
  • Aromatherapy treatments
  • Massages

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible path of travel
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

No pets or service animals allowed

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We should mention

No pets and no service animals are allowed at this property.

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