Ratings based on 1,889 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-May-2015
Great location, staff helpful, room nice but not exceptional.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Fresno Calif

A Great Hotel

Posted 26-May-2015
Pros: It was a beautiful & very clean hotel; with very friendly staff; and near everything we liked to do & see.
Cons: The only thing is sometimes we heard to much noise from the rooms upstairs, next door and out in the hallways late at night, & from the courtyard too.
Location: There's the fisherman's wharf within walking distance, and lots of little shops & restaurants in their shopping mall; & right nearby is Cannery Row.
We enjoyed our stay, the staff was very friendly and our room was very clean & comfortable. It was within walking distance to the wharf & so many little shops & restaurants....and lots of entertainment; like outdoor jazz bands, etc. we will be back again in the near future. :)
5 out of 5
Recommended
for Everyone
by A verified traveller

weekend with the grandkids

Posted 24-May-2015
we enjoyed our stay the hotel was very clean and the grandkids loved the pool and hot tub I loved the service and the comfort. everything we wanted to do was within walking distains and the beach was super close and clean best weekend ever thank you for making my grandson birthday perfect.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-May-2015
Great hotel with spa, pool etc . Right at the Monterey pier easy walking distance to all downtown sites. I would rate higher than 3 stars.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Redwood City, CA

Birthday Getaway

Posted 25-Apr-2015
Pros: It was in a convenient location, the people were very nice and helpful, and the hotel was beautiful.
Cons: Free Wi-Fi?
Location: See above
We spent the entire day walking on the piers and enjoying the ambience of the area. We saw plenty of seals, sea lions and sea otters.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle

Great hotel close to bike and walking path

Posted 23-Apr-2015
Cons: We felt a bit "nickel and dime" with the extra charges for self parking and internet.
Location: Lovely area to walk and bike
This hotel is nicely updated, clean, with well designed details.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Stay

Posted 19-Apr-2015
Excellent customer service, clean hotel all around, and close to harbor!
5 out of 5
Recommended
for Everyone
by A verified traveller

Spring break

Posted 13-Apr-2015
Had a great time at this hotel. Close to shops and the aquarium which was our reason for travel. Decently priced.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom White Salmon, WA

Visiting Monterey

Posted 13-Apr-2015
Pros: The location - walking to the historic sites, the wharf. The facilities are new and well maintained; brew pub was friendly and had great food.
Excellent location for the Historic District & Fisherman's Wharf. Great brew pub, sports bar at the hotel; excellent staff throughout. Visited the Aquarium and other sites on the Monterey Peninsula and this location is an easy site to connect to things to do.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tehachapi, CA

Wonderful hotel by Fisherman's Wharf!

Posted 12-Apr-2015
The Portola Hotel and Spa is a lovely hotel in a perfect bay location. We really enjoyed the spa services. The staff was friendly and provided excellent service. Thank you.