Ratings based on 1,863 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Redwood City, CA

Birthday Getaway

Posted 25-Apr-2015
Pros: It was in a convenient location, the people were very nice and helpful, and the hotel was beautiful.
Cons: Free Wi-Fi?
Location: See above
We spent the entire day walking on the piers and enjoying the ambience of the area. We saw plenty of seals, sea lions and sea otters.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle

Great hotel close to bike and walking path

Posted 23-Apr-2015
Cons: We felt a bit "nickel and dime" with the extra charges for self parking and internet.
Location: Lovely area to walk and bike
This hotel is nicely updated, clean, with well designed details.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Stay

Posted 19-Apr-2015
Excellent customer service, clean hotel all around, and close to harbor!
5 out of 5
Recommended
for Everyone
by A verified traveller

Spring break

Posted 13-Apr-2015
Had a great time at this hotel. Close to shops and the aquarium which was our reason for travel. Decently priced.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom White Salmon, WA

Visiting Monterey

Posted 13-Apr-2015
Pros: The location - walking to the historic sites, the wharf. The facilities are new and well maintained; brew pub was friendly and had great food.
Excellent location for the Historic District & Fisherman's Wharf. Great brew pub, sports bar at the hotel; excellent staff throughout. Visited the Aquarium and other sites on the Monterey Peninsula and this location is an easy site to connect to things to do.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tehachapi, CA

Wonderful hotel by Fisherman's Wharf!

Posted 12-Apr-2015
The Portola Hotel and Spa is a lovely hotel in a perfect bay location. We really enjoyed the spa services. The staff was friendly and provided excellent service. Thank you.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vail, AZ

Convenient location

Posted 11-Apr-2015
Pros: Location
Cons: Better information ahead of time about parking.
The hotel has many more attributes than I expected and the stay was very pleasant, comfortable and affordable.
2 out of 5
by A verified travellerfrom CA

Not a place for small children.

Posted 06-Apr-2015
I was told by the security that we would have to leave if my baby didn't stop crying. So basically we would have been thrown out on the street because they put us in a section of the hotel that was very loud with the noise from the bar out front waking her up at night. Very nice hotel but don't bring your baby if they cry over drunks carrying on at 2 am.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Fresno, CA

Centrally located resort with great accomodations

Posted 06-Apr-2015
Pros: The hotel accommodations consisted of high quality materials. The beds were comfortable, clean and plentiful. View from the room was spectacular.
Cons: Accessibility to hotel amenities. Our room was somewhat distance from the common area, which made for a rather long travel time.
Location: Fisherman's Wharf, Cannery Row, Cannery Row Antique Mall, Shoreline Park, San Carlos Beach, Monterey Bay Aquarium and Alvarado Street.
Upon arriving, the staff at Portola Hotel & Spa made our welcome memorable. The valet was convenient, fast and affordable. They unloaded our bags and greeted us with a warm smile. The complimentary chocolate chip cookie was also a nice bonus. The hotel accommodations were fantastic - the beds were pristine and very, very comfortable. Our room had amazing views of Fisherman's Wharf and the Bay. Portola Hotel is centrally located, saving precious time during travel to tourist destinations. The hotel bar in the lobby had great happy hour specials including $4 red and white wines from 4pm-6pm. I choose Portola for my birthday getaway and they hotel and staff did not disappoint. I will definitely return during my mother's visit from the East Coast.
4 out of 5
Recommended
for Everyone
by A verified traveller

Huge!

Posted 06-Apr-2015
The largest hotel we stayed at during our california road trip. So allow yourself an extra few minutes to journey back and forth from your room! The room was great, clean, modern and comfortable. If visiting monterey again i would probably choose to stay nearer cannery row but if you enjoy walking then its no problem.