Ratings based on 1,921 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Monterey, CA

Perfection

Posted 04-Jul-2015
Went to this place for the closer of me and my girlfriends vacation. I booked us on the top floor for the view and it was absolutely amazing. The quality, layout and wears in the room were really nice. The bed, the view and the features of this hotel were on the spot. You can get to the aquarium via complimentary trolley and the wharf and downtown shopping are are only a couple of feet away. It makes a nice walk. The staff members were really awesome they were attentive and conversatoional. I will be coming back to this place.
4 out of 5
Recommended
for Everyone
by A verified traveller from Newbury Park, CA

Decent room, no view.

Posted 03-Jul-2015
Pros: The beds were comfortable
Cons: Shower head to stingy
Location: Location is very convenient.
The room was decent and comfortable. The grounds around the hotel could be better kept. The shower head was very stingy and defeats the purpose of saving water; you have to stand there for 10 minutes to rinse off.
4 out of 5
Recommended
for Everyone
by A verified traveller from Washington DC

Great room but really needs A/C

Posted 02-Jul-2015
We stayed in a courtyard king for one night. We had requested early checkin, and they were able to accommodate, but not as early as we needed. It was fine, as we spent the time walking down to Cannery Row. The room was great - decent size and well maintained. The patio was great too - a good size and relatively private. What stopped this from being a 5 star review was the lack of A/C in the room. I've stayed here before and knew that the guest rooms and corridors aren't serviced by A/C. This is usually fixed by keeping the windows open. But the only windows in the room were with the sliding glass door and we weren't comfortable leaving the door open because of security concerns. Whenever the door was closed for any period of time, the room became stifling, even with the room fans turned on. We left the sliding door opened a crack (with the chain engaged) while we slept at night, which made he room bearable but not as comfortable as we'd like.
4 out of 5
Recommended
for Everyone
by A verified traveller from Redding, Ca

Great location

Posted 24-Jun-2015
Pros: The location is great. It is an easy walk to Cannery row and the warf.
Cons: The pool was closed due to maintenance. This should have been disclosed at the time of booking.
Location: We found a great bistro within walking distance. Montrio Bistro.
We stayed in this hotel for three nights in June. The hotel was comfortable and clean.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay

Posted 17-Jun-2015
I enjoy staying here although it is a little pricy. The breakfast buffet is over priced.
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

Nice hotel on main drag, near wharf, in Monterey

Posted 10-Jun-2015
Pros: Proximity to everything.
Cons: Fluctuations in price.
Location: Good restaurants. See the wharf. Near aquarium.
Good walking distance to basically wherever you want to go in Monterey. Near pier and wharf. Good restaurants nearby. Rooms were nice, clean, comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from n

Great

Posted 08-Jun-2015
Quiet relaxing great location our third time back never a bad experience
5 out of 5
Recommended
for Everyone
by A verified traveller from San Jose

Lovely hotel, great location...pick this one!

Posted 06-Jun-2015
Perfect location to the wharf, beach and plenty of coffee shops, boutiques and restuarants. Kid friendly and open spaces to feel like you're not imposing on those 'not so thrilled about kids'.
5 out of 5
Recommended
for Everyone
by A verified traveller from Glendale California

Familiar Hotel still pleases

Posted 03-Jun-2015
Pros: Very good staff and facilities. Jack's Bar (happy hour) and Restaurant are very good. Ease of arrival and departure.
Location: Cannery Row. The Aquarium. Restaurants.The pier with lots of kid's stuff to do.
We have stayed at the Portola several times before on business. In this case we were returning from a family wedding in the wine country on our way back to Los Angeles. So this was our "rest and relax" stop. The hotel is very conveniently located near major tourist attractions and the facilities and staff are first rate. Try Jack's Bar for a relaxing start to your evening. Jack's Restaurant next door is quite good. In addition, there are very good seafood restaurants within easy walking distance. Arrival and departure are exceptionally easy.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Jun-2015
Partial seaside view is great. Food around the area is absolutely amazing