Ratings based on 1,713 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller

Great value!

Posted 20-Dec-2014
Fantastic hotel in a great location at a great value. Check-in was quick and we were upgraded, which was nice. Had drinks in the lounge and at Peter Bs and both places were fun. Room was excellent.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Phoenix, AZ

Yes - stay here, eat here

Posted 18-Dec-2014
Pros: Comfortable room, nice amenities, great restaurant
Cons: No convenient way to take the stairs to your room (if you're into that sort of thing)
Location: Right on the Monterey Bay Coastal Trail, so there are plenty of shops and restaurants nearby. MB aquarium is within walking distance.
My partner and I stayed for 1 night during a trip down the coast. The staff was wonderfully hospitable and attentive, especially at Jack's restaurant, and the room had the most comfortable bed I could have hoped for. Yeah, there's a $17 self-parking charge, but for the great location, I suppose it was worth it. We found lots of great shops around, and the MB aquarium is only a little more than a mile away.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 16-Dec-2014
Location: It's very well located
It was great, because the hotel was centrally located to lots of shops and the Wharf
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Santa Cruz, CA

Weekend getaway

Posted 15-Dec-2014
Overall my experience was great, hotel was always clean, staff was extremely friendly and perfect location
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel very close to the Wharf

Posted 13-Dec-2014
This hotel has a lot to offer. The rooms are modern and very clean. The lobby and surrounding area is fantasitc. Lots of places withing walking distance. Getting into the hotel is a little tricky since it is on a one way street...we were coming from the wrong direction and had to circle several times to find the main entrance. The only bad thing I have to say about it is the room we had overlooked the pool/garage area which is right next to the tunnel that runs under the wharf area. People honk their horns in the tunnel all night so it was noisy. If I stayed there again I would request a room on the other side.
4 out of 5
Recommended
for Everyone
by A verified traveller

Portola Hotel

Posted 11-Dec-2014
The staff is super eager to please, and there is an on-site restaurant and spa. The room was large, with chairs and desk and big tv, very poor insulation against noise- I could hear the toilet flushing and the tv next door, and conversation in the hall much of the night. No free food, but a good selection at the breakfast buffet.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Greensburg, PA

Great hotel with very good location

Posted 03-Dec-2014
My girlfriend and I stayed here for two nights before thanksgiving and really enjoyed our stay. The room was very clean and the king bed was very comfortable. The hotel staff was great and the restaurants on site were very good. We were within walking distance of a lot of places including Fishermans wharf. Next time I am in Monterey I will definitely stay here.
5 out of 5
Recommended
for Families
by A verified travellerfrom San Jose, CA

Great family getaway

Posted 01-Dec-2014
Pros: renovated room, courteous staff, central location, reasonable price
Location: Beach, wharf, biking, golfing, aquarium, restaurants, shopping
This hotel is reasonably priced in a great central location in Monterey. Room was nice, clean, quiet and recently renovated (original room was on the side near loud busy street but we were quickly and pleasantly relocated to a quiet courtyard room). Our family of 4 enjoyed walking down to the beach to hang out, biking along the ocean, golfing, visting the Aquarium, eating at some great restaurants and relaxing in the hot tub. We will definitely return for another visit
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Belmont, CA

Nice hotel in the downtown.

Posted 30-Nov-2014
Hotel is close to fisherman wharf and other attractions. Quite at night. Room was cold but it wasn't an issue for me.
2 out of 5
by A verified traveller

Very Noisy

Posted 30-Nov-2014
Cons: Double-pane windows, disclosure about the noise upon check-in
Many hotel rooms overlook major pedestrian walkways to evening entertainment venues. Expect significant noise outside of room past midnight, at least on weekends.