Portola Hotel & Spa at Monterey Bay (Monterey, United States of America)

Rooms & Rates

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Room type

Portola Double


		Two double beds with triple sheeting, and down comforter and pillows. City and street side view. 350 square feet. Boutique-style decor with dark-wood furniture, plantation shutters, sliding glass doors, ceiling fan (no air conditioning). High-speed (wired), dial-up, and TV Internet access (all for a surcharge). LCD TV. Multi-line phone. Refrigerator. Bath & Body Works toiletries, bathroom scale, makeup/shaving mirror. Non-smoking. Bathrobes and hypo-allergenic bedding on request. In-room childcare and in-room massage available (surcharges apply).

Portola King


		One king bed with triple sheeting, and down comforter and pillows. City and street side view. 350 square feet. Boutique-style decor with dark-wood furniture, plantation shutters, sliding glass doors, ceiling fan (no air conditioning). High-speed (wired), dial-up, and TV Internet access (all for a surcharge). LCD TV. Multi-line phone. Refrigerator. Bath & Body Works toiletries, bathroom scale, makeup/shaving mirror. Non-smoking. Bathrobes and hypo-allergenic bedding on request. In-room childcare and in-room massage available (surcharges apply).

Courtyard Double


		Two double beds with triple sheeting, down comforters. Garden/courtyard view. 400 square feet. Patio. Residential style with shuttered windows, boutique furniture, watercolors by local artists, and spa-inspired bath products. Large desk. High-speed (wired), dial-up, and TV Internet access (all for a surcharge). LCD TV. Multi-line phone. Coffee/tea maker. Ceiling fan. Nintendo video games and pay movies. Balcony room on request. Hypo-allergenic bedding on request. Nonsmoking. In-room childcare and in-room massage available (surcharges apply). Nonsmoking.

Harbor View Double


		2 double beds with triple sheeting, and down comforter and pillows. Balcony. Ocean view; some rooms also include city views. Located on floors 5-6. 350 square feet. Complimentary high-speed Internet access. CD player. Alarm clock with iPod dock. LCD TV. Multi-line phone. Coffeemaker with Starbucks coffee. Bathroom with granite-topped vanity, Gilchrest & Soames toiletries, and lighted makeup/shaving mirror. Bathrobes. Turndown service. Hypo-allergenic bedding on request. In-room massages and child care available (surcharges apply). Nonsmoking.

Harbor View King


		1 king bed with triple sheeting, and down comforter and pillows. Balcony. Ocean view; some rooms also include city views. Located on floors 5-6. 350 square feet. Complimentary high-speed Internet access. CD player. Alarm clock with iPod dock. LCD TV. Coffeemaker with Starbucks coffee. Multi-line phone. Bathroom with granite-topped vanity, Gilchrest & Soames toiletries, and lighted makeup/shaving mirror. Bathrobes. Turndown service. Hypo-allergenic bedding on request. In-room massages and child care available (surcharges apply). Nonsmoking.

Courtyard King


		One king bed with triple sheeting, down comforters. Garden/courtyard view. 400 square feet. Patio. Residential style with shuttered windows, boutique furniture, watercolors by local artists, and spa-inspired bath products. Large desk. High-speed (wired), dial-up, and TV Internet access (all for a surcharge). 42-inch high-definition TV with pay movies and cable channels including ESPN. Multi-line phone. Coffee/tea maker. Ceiling fan. Nintendo video games and pay movies. Balcony room on request. Hypo-allergenic bedding on request. Nonsmoking. In-room childcare and in-room massage available (surcharges apply). Nonsmoking.

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding. All guests staying in hotel guestrooms must be registered with the hotel. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Policies

Pets accepted
Check-in time ends at
Minimum check-in age is 18
Check-out time is Noon
Check-in time starts at 3 PM
Pet maximum weight in lb is 150
Noise-free rooms not guaranteed
American Express accepted
Diners Club accepted
Discover accepted
MasterCard accepted
Visa accepted

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: USD 17 per day (in/out privileges)
- Valet parking fee: USD 20 per day (in/out privileges)
- Pet fee: USD 50 per room, per night
- Fee for wireless Internet in limited public areas: USD 0.00 per 24-hour period (rates may vary)
- Fee for in-room high-speed Internet (wired): USD 9.95 per 24-hour period (rates may vary)
- Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
- Rollaway bed fee: USD 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards and Affiliations

A Green / Sustainable Property - Third Party Certified

This property participates in LEED Silver, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

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Accessibility Options

Accessible path of travel
Accessible bathroom
Roll-in shower
Handicapped parking

In-room accessibility
Accessibility equipment for the deaf
Braille or raised signage

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Property Amenities

Swimming pool - outdoor
Spa tub
Steam room
Sauna
Full-service health spa
Concierge desk
Complimentary newspapers in lobby
Health club
Room service (limited hours)
Self parking
Parking garage
Multiple small meeting rooms
Ballroom(s)
Banquet facilities
Multiple large conference rooms
Event catering
Exhibit space
Audio-visual equipment
Total number of rooms - 379
Multilingual staff
Safe-deposit box at front desk
24-hour front desk
Porter/bellhop
Express check-out
Security guard
Beauty services
ATM/banking
Gift shops or newsstand
Shopping on site
Dry cleaning/laundry service
Pool table
Patio
Coffee in lobby
Elevator/lift
Restaurant(s) in hotel 2

Number of restaurants - 2
Self parking (surcharge)
Valet parking (surcharge)
Number of bars/lounges - 2
Breakfast available (surcharge)
Smoke-free property
Wedding services
Air-conditioned public areas
Number of floors - 7
Babysitting or child care
Business services
Coffee shop or café
Fitness facilities
Hair salon
Technology support staff
Designated smoking areas
Billiards or pool table
Tours/ticket assistance
Wireless (high-speed) Internet access - surcharge
Limo or Town Car service available
Massage - spa treatment room(s)
Medical assistance available
Secure parking
Parking (surcharge)
Valet parking
24-hour business center
Meeting facilities size (feet) - 50,000
Number of meeting/conference rooms - 16
Photocopy machines
Number of buildings/towers - 9
Fax machine
Garden
Spa services on site
Suitable for children
Wheelchair accessible

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Rooms

Portola Hotel & Spa at Monterey Bay offers 379 renovated (2010) guestrooms and suites. Beds feature sustainable mattresses; 310-thread-count white linens; and hypo-allergenic duvets and pillows. Rollaway beds are available for a fee.

Accommodations also feature 42-inch flat-panel TVs. Bathrooms include eco-friendly bath products, makeup/shaving mirrors, scales, and hair dryers.

All rooms and suites are nonsmoking.

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Portola Hotel & Spa at Monterey Bay, Monterey, California, Rooms Guest Room

Room Amenities

Premium television channel(s)
Pay movies
Climate control
Complimentary weekday newspaper
Ceiling fan
Voice mail
Direct-dial phone
Coffee/tea maker
Wake-up calls
Daily housekeeping
Extra towels/bedding
Turndown service (on request)
Private bathroom
Designer toiletries
Makeup/shaving mirror
Bathroom scale
Shower/tub combination
Sewing kit
Hair dryer
Iron/ironing board
In-room safe
Non-smoking only
Electronic/magnetic keys
Desk
Clock radio
Window opens

Signature bedding
Rollaway beds available
Cribs (infant beds) available
Hypo-allergenic bedding available
Multi-line phone
Refrigerator
Cable television service
Blackout drapes/curtains
Wireless high-speed Internet access (surcharge)
In-room massage available
LCD television
Water view
City view
Courtyard view
Garden view
Pool view
In-room childcare (surcharge)
Wheelchair accessible
High-definition television
Wired high-speed Internet access (surcharge)
Dial-up Internet access (surcharge)
Television Internet access (surcharge)
ESPN
OnCommand Video
Pillowtop mattress
Ocean view

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Dining

Jacks - Fireside dining indoors or outside, overlooking Custom House Plaza and the Monterey Harbor. Regional American fare, with accent on fresh California cuisine. Offers fresh coastal selections such as Monterey Bay chowder and twin lobster tails, in addition to braised short ribs and pastas. Extensive wine list. Open daily for breakfast, lunch, and dinner.

A hot and cold breakfast buffet is served daily from 6:30 to 10 AM.

Jacks Lounge - Monterey County wines by the glass, along with beers and specialty cocktails. Appetizers, light-fare lunch menu. Library-style setting with fireplace. Open daily, late morning until late night.

Peter B's Brewpub - Selection of 10 handcrafted beers from on-premises craft brewery, along with single-malt scotches, specialty martinis, full bar, pub food. Pool table, 15 TVs for sports events. Open daily, late morning until late night.

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Portola Hotel & Spa at Monterey Bay, Monterey, California, Dining Restaurant

Recreation

Golf - miniature nearby
Golf - driving range nearby
Golfing nearby
Snorkeling nearby
Boating nearby
Surfing/boogie boarding nearby
Kayaking nearby
Sailing nearby
Scuba diving nearby
Rowing or canoeing nearby
Boat launch nearby
Windsurfing nearby
Whale-watching nearby
Pilates classes/instruction nearby
Tennis nearby
Running track/path nearby

Hiking/biking trails nearby
Scooter/moped rentals nearby
Fishing nearby
Bird watching nearby
Motor boating nearby
Playground nearby
Dock nearby
Volleyball nearby
Yoga classes/instruction nearby
Skydiving nearby
Bicycle rentals on site
Swimming on site
Ecotours nearby
Bowling alley nearby
Golf lessons available nearby
Personal watercraft nearby

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Spa

Body treatments

Facial treatments

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Portola Hotel & Spa at Monterey Bay

4.2

out of 5

avg. guest rating

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Showing 1 - 10 results (of 177) · See more Portola Hotel & Spa at Monterey Bay reviews

deborah s from Woodland Hills, California

5.0

out of 5

“Excellent hotel”

Beautiful location in downtown Monterrey and wharf.

Denise from Virginia

4.0

out of 5

“Portola Hotel”

It is a bit big, and finding our room took several twists and turns. And though we were in room 348 we were on the ground floor and couldn't leave our door open. The people were overall very nice and helpful. It was about a mile and a half walk to the Aquarium.

A Traveller from San Jose, CA

5.0

out of 5

“Love this hotel!”

I stay at this hotel every year for a conference. Even thought the Marriot is the "official conference hotel", the Portola Hotel is attached to the conference center and very convenient. The hotel is great and I alway enjoy staying there.

Kitty from England, UK.

5.0

out of 5

“Pleasant stay”

Two things we were not totally satisfied with although we knew when we booked. No air conditioning. There was a fan on the ceiling. Thankfully the timing of our trip was in October so it was a little cooler. Dread to think what it would have been like it was during the peak summer season. Charging for the car parking. Convenient location, good service, comfortable stay.

Sara H from Buffalo, NY

3.0

out of 5

“Choose a different hotel...”

Pros: Very comfy room, private patio & cookies at check-in Cons: The proximity to the wharf area was more circus-like than relaxing vacation. Parking was an extra fee & could be a hike from your actual room. I would choose something in the older section of Monterey, or Carmel next time for a more calm & quiet experience. You could get an equally nice/nicer hotel at a better price.

Area recommendations

Carmel/Big Sur are more appealing than Monterey.

Must see

Drive along Route 1 to Big Sur for incredible views!

Dining

Hula's had delicious Polynesian food.

A Traveller

5.0

out of 5

“wonderful!!”

We really enjoyed our stay. Perfect service at every moment. :) The kids club things were a favorite for our family for sure!!

A Traveller from Northern Cal.

3.0

out of 5

“3”

very nosy,room too small!

Area recommendations

WE loves loves Monterey crepesCo. Roys best place for dinner, been their so many times loves loves!!!

A Traveller from California

3.0

out of 5

“Portola”

The hotel was extremely difficult to find! Sleep was not restful due to mechanical noises all night. Possibly a sump pump or something similar . . . On a positive note, the lobby is beautiful; the wharf is only a few steps away; and the back exterior is impressive.

Steve&Cary C from Great Amwell, Herts,UK

5.0

out of 5

“Monterey lovers”

Had stayed 5 years ago and said we would return - hotel, room and surrounds as pretty as we had remembered. Resort quiet so not many people ate breakfast in hotel - as a result we had too many staff fawning over us - even bigger issue was that the staff used the area by our table as a thoroughfare! This is not a major issue because there are lots of great eateries within yards of the hotel itself. Only surprise was that we had to pay for self-parking but that aside if we were ever lucky enough to be able to stay in this part of California again, we would consider it.

A Traveller from Portland, Oregon

4.0

out of 5

“portola getaway”

We thought this hotel was great. Although our room wasn't ready when we checked in, everything else was fine. The hotel eventually changed our room so we could get checked in. The location was ideal. We walked easily to Fisherman's Wharf, and two days in a row to the Aquarium. The Spa was also very good. Over all, a great location and very comfortable rooms.

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Showing 1 - 10 results (of 177) · See more Portola Hotel & Spa at Monterey Bay reviews

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