Ratings based on 1,599 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Pacific Palisades, Ca

Extrodinary Staff

Posted 18-Nov-2014
Pros: Location, staff, ambiance and restaurant
Cons: Not a thing
Location: Right on the water, actually right over the water. The Monterey Aquarium and Cannery row within waling distance
We spent our anniversary at the Plaza. What an extraordinary experience! The entire staff seemed like they were there just to take care of us. I am sure they were doing the same for the other guests. The hotels sits on the water, binoculars are provided in the rooms to view the entire bay. The otters play right outside your patio door. The Schooners restaurant in the hotel had great food and we ate outside under the patio heaters. After dinner we sat by the fire pits and then enjoyed live jazz off the lobby....I cannot say enough about the experience.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Wisconsin

Ocean facing room was outstanding.

Posted 18-Nov-2014
Pros: One of our favorites, great place.
Great location within walking distance to everything we were looking for.
5 out of 5
Recommended
for Everyone
by A verified traveller

Outstanding Hotel

Posted 14-Nov-2014
Our entire experience at this hotel was perfection from arrival to departure! Can't wait to return!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sammamish, WA

weekend getaway

Posted 11-Nov-2014
Pros: Location and amenities.
Cons: Wish the bed was a little softer.
Location: There are too many to list as EVERYTHING is within walking distance!
Had a great time at the Monterey Plaza. Having never been in the area, we were thrilled with the location as it was close to everything and we could walk everywhere. Wonderful spa and restaurant (Schooner's). My only complaint was that the bed was a little hard, but my husband loved it as he likes a firmer mattress. Highly recommend this hotel.
3 out of 5
by A verified traveller

thin walls and firm check out time

Posted 10-Nov-2014
Pros: location and view. the spa was great!
Cons: sound proofing
Fabulous location. The walls are very thin, we could hear everything in the room next door (both sides), and weren't quite comfortable with the lack of privacy. The hotel also has a firm checkout policy of noon, even if you have a spa appointment right before.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bay Area

Very accommodating.

Posted 07-Nov-2014
Pros: Location, bedding.
Cons: Scooner's (restaurant) employees. Table in room could be larger to accommodate room service a bit better. It was a little cramped.
Location: Right near the Aquarium and Cannery Row. Great location!
It was pouring rain and I needed to get into my room to freshen up in order to attend a wedding rehearsal dinner. Not only did the front desk let me into my room early but she gave me an upgrade! It was a specious, clean and commodious room. My only negative experience was trying to grab a quick bite at the hotel's restaurant, Scooners. The young, rather snippy "host" would not seat us as he had "just seated a large party" and it would be 35 minutes or more until he could seat me and my friend. I could see behind him a wide open, empty restaurant. Not happy with that shabby behavior but the hotel is a beautiful one and in a grand location. Give it a try.
3 out of 5
by A verified travellerfrom San jose

Nice

Posted 04-Nov-2014
Got wrong room I was upset.an hotel staff couldn't change it ....
5 out of 5
Recommended
for Everyone
by A verified travellerfrom KY

Our wonderful honeymoon.

Posted 04-Nov-2014
Pros: The comfortable room and the wonderful food available within the hotel.
Cons: Cannot think of anything.
Location: Loved visiting the Aquarium, dining at The Chart House and Bubba Gump; prices a little high but great food and ocean views.
We truly enjoyed spending our honeymoon here; so many neat things to do and see...all within walking distance, too. Food was excellent as well....couldn't have asked for better. Many thanks.
1 out of 5
by A verified traveller

Posted 18-Oct-2014
i don't wish to be forced to comment when i review your hotel. this needs to be changed.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Jose

A First-Class Hotel

Posted 08-Oct-2014
Pros: great location, friendly, professional staff, excellent facilities, including restaurant, great room, especially the bed (had a great night's sleep)
Cons: Nothing, our stay could not have been better.
Location: Located on Monterey Bay within easy walking distance of Cannery Row and the Aquarium.
Had a very pleasant and enjoyable one-night stay at the Monterey Plaza. This is a quality hotel in terms of the property facilities and staff. We experienced excellent service during our stay. We will definitely stay at the Monterey Plaza whenever we are overnighting in Monterey. .