Ratings based on 1,868 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect getaway

Posted 27-Mar-2015
Beautiful location and resort with great service. Walking distance to aquarium and shops and restaurants. I'd definitely return.
5 out of 5
Recommended
for Everyone
by A verified traveller

The classiest in Monterrey

Posted 25-Mar-2015
The view was outstanding and the staff superb! By far one of the nicest stays ever!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Illinois

Romantic stay

Posted 19-Mar-2015
Was in Monterey to watch my daughter participate in college golf tournament. Wanted something which had a good view of the bay. Wow did I get lucky. Hotel was beautiful, upscale in wonderful condition and quite beautiful, and all for a reasonable price. Staff was friendly as could be and the view from the hotel of the bay was incredible. Hotel has a large plaza area with coffee shop so that you can have coffee and watch the sun rise or set (large fire hearth) all while being comfortably warm. Hotel restaurant overlooking the bay was wonderful and the entire area around the hotel - Cannery Row - includes many great restaurants (Fish Hopper in particular) and shops.
2 out of 5
by A verified travellerfrom Milwaukee

Not much of a resort

Posted 18-Mar-2015
Pros: Not much
Cons: Add lounge chairs, have a small store on site, have the concierge there in the morning to help plan your day, put bird netting over entire roof.....
Location: If you are only there for one of two days there are things to do. If you are there for more than two days, plan on driving long distances to anything
Took my wife there to celebrate her birthday and was looking for rest and relaxation. Went in March and had beautiful weather but hotel doesn't have a pool, only two lounge chairs and those are in the rooftop spa area which doesn't open until 8am and closes before sundown. Bed was so high off the ground we had to use an ottoman to climb into/out of bed each time. Street noise seemed to come right through walls. Seagulls on the roof outside our room awoke you hourly. Refrigerator was empty (no mini-bar in a resort?) and wouldn't chill. No vending machines of store on property for basics (i.e. aspirin, gum). Only way to enjoy a cocktail on the terrace was to go into their restaurant to guy a drink at their bar and then take it through the restaurant, up to the patio level and then walk outside. But then there were only limited tables and no loungers. Private beach had no loungers or anything at all to sit on. Couldn't wait to leave. $300+ per night is about double what I thought it was worth. Conciierge didn't show up until noon each day.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Cleburne, tX

Beautiful Hotel in Monterey

Posted 16-Mar-2015
Location: There is an outdoor activity place across the street, you can rent kayaks, etc. Shopping and lovely restaurants
This was our 2nd stay in Monterey, the first was at the Hyatt, which was ok, but this hotel was just beautiful! On the ocean, comfortable beds large rooms and bath. Staff was gracious and friendly. It was conveniently located along Cannery Row, within walking distance to many great places to eat and shop. Will definitely stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, great location

Posted 13-Mar-2015
Pros: Location
Cons: Install a swimming pool. This is not a family friendly hotel. The only pools/spas are for adults. A place like this should have a pool.
Overall good experience. Nothing exceptional/remarkable. Friendly staff.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom dallas texas

Best place to stay

Posted 01-Mar-2015
We loved our view and so close to walk to everything
5 out of 5
Recommended
for Everyone
by A verified travellerfrom california

Time away-

Posted 25-Feb-2015
My husband and I wanted to get away to the coast for a few days- oh how we were pleasantly surprised when we arrived at the hotel! It exceeded all our expectations
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sunnyvale, CA

Posted 17-Feb-2015
Great location. Check in time 4PM seems too late. We came earlier, fortunately the room was ready pretty quick after we arrived.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Los Angeles, CA

Beautiful Hotel & Great Service!

Posted 16-Feb-2015
Pros: It is a beautiful hotel with a great location
Stayed here for one night, the hotel grounds are beautiful. The staff is extremely helpful and a pleasure to deal with.