Ratings based on 1,564 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Posted 18-Oct-2014
i don't wish to be forced to comment when i review your hotel. this needs to be changed.
5 out of 5
Recommended
for Everyone
by A verified traveller from San Jose

A First-Class Hotel

Posted 08-Oct-2014
Pros: great location, friendly, professional staff, excellent facilities, including restaurant, great room, especially the bed (had a great night's sleep)
Cons: Nothing, our stay could not have been better.
Location: Located on Monterey Bay within easy walking distance of Cannery Row and the Aquarium.
Had a very pleasant and enjoyable one-night stay at the Monterey Plaza. This is a quality hotel in terms of the property facilities and staff. We experienced excellent service during our stay. We will definitely stay at the Monterey Plaza whenever we are overnighting in Monterey. .
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel

Posted 30-Sep-2014
Pros: BIG, clean updated rooms.
Cons: Would have loved to have had a room with a view.
Location: Easy access to Cannery Row
Just stayed a short time, but would go back and get a room with a view.
4 out of 5
Recommended
for Everyone
by A verified traveller from Dallas, TX

Great location close to the aquarium.

Posted 29-Sep-2014
We liked this hotel very much. The room was very nice, good restaurant, very friendly staff, and great location for the beachfront attractions. My only complaint was a little difficulty using the wi-fi, but they had a tech call me immediately and help me get connected. Beautiful outdoor patio with views of the bay. We would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Indianapolis

Nice Hotel, Nice Location

Posted 29-Sep-2014
Pros: The room we had was large, nicely decorated and well-maintained. The bed was extremely comfortable.
The hotel is very nice and has beautiful water views. It is situated between Cannery Row and the wharf and both are an easy walk. There are lots and lots of good options for restaurants and shopping - although most of the shopping is pretty tourist-focused. The staff at the hotel was very friendly and helpful. I would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Cotswolds, UK

Stunning location and beautiful hotel

Posted 27-Sep-2014
Pros: Location is spectacular annd hotel is beautifully presented with a classical ambience.
Cons: Nothing negative to report, if I had to I would say that the pricing is a little too high!!
Location: Beautiful scenic location with views of Monterey Bay. Close to main bay area and easy to find restaurants nearby.
Comfortable large rooms with attractive classic decor. Excellent facilities and great restaurants. Breakfast was superb. The views make this spectacular. Delightful to have live music too! Can't think of any negatives. Thoroughly recommend.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Rafael, CA

Feel like you are in Mediterranean

Posted 26-Sep-2014
My recommendation is their restaurant and jacuzzi by the fire place with great ocean view. We had an amazing vacation.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nicest hotel in the area.

Posted 25-Sep-2014
Great views, great rooms and very helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington State

Nice hotel at Cannery Row on the water

Posted 23-Sep-2014
Pros: Hotel was nice, location great.
Cons: Valet parking
Very nice experience, good location on the water. The hotel is a very clean, relaxing hotel. Staff was very nice and helpful. Only downside was the valet staff seemed to be unorganized, they were helpful when asked directions or other questions, but not together bringing our car over. One example, our car had been brought over and parked on the street (do to heavy volume) so we did not see it, we asked about it and were told it would be there soon, we waited, no car, finally someone said there were cars parked in the street, we went over and looked and our car was there, it had been there the whole time. Everytime we went to pick up our car we found the car but had to run someone down to find the keys. Other then that it was a great experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from florida

Beautiful hotel on the water!

Posted 20-Sep-2014
Fabulous view! Friendly staff and very comfortable rooms. We had a fabulous stay. Loved the hotel and very close to the beatiful views of monterrey and carmel. Looking forward to going back!