Ratings based on 1,541 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from florida

Beautiful hotel on the water!

Posted 20-Sep-2014
Fabulous view! Friendly staff and very comfortable rooms. We had a fabulous stay. Loved the hotel and very close to the beatiful views of monterrey and carmel. Looking forward to going back!
5 out of 5
Recommended
for Everyone
by A verified traveller from m

Beautiful room & view!

Posted 19-Sep-2014
Fantastic staff, enthusiastic & friendly! Everything you need for a relaxing stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Southlake, Tx

Beautiful stay!

Posted 17-Sep-2014
Pros: Views, friendly staff
Cons: Nothing
Location: Monterrey Bay Aquarium
We recently spent 3 nights at this hotel. We had an ocean balcony room which I highly recommend. We left the door open at night to hear the waves on the shore. Everyone was very friendly and greeted us by name. I would recommend this hotel to all my friends!
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Beautiful hotel

Posted 16-Sep-2014
Short stay. Beautiful hotel space. Beautiful room. Very clean & comfortable. Very comfortable bed. Gorgeous bathroom. Lovely town that's close walk w/lots of shops & restaurants. Had a fun kayak trip. Kayak place conveniently across the street.
5 out of 5
Recommended
for Couples
by A verified traveller from New Hampshire

Beautiful property in a great location

Posted 11-Sep-2014
Pros: Location, view, service, and great food at Schooners Restaurant in the hotel.
Cons: I am a pretty fussy hotel guest but I honestly can't think of anything. They have thought of so many small things to make their guests comfortable.
Location: This is a great base for exploring all of Monterey and the coast. Drive to Big Sir on Route 1. Take a whale watch trip.
Within thirty minutes of checking in to our room we were enjoying the spa on the roof overlooking Monterey Bay. Our room overlooked the bay and we slept with the doors to our private balcony open so we could hear the lapping of the waves along with the occasional bark from a distant sea lion. The service is impeccable and every employee we passed asked how our day was going with a genuine interest, eager to provide anything missing. Coming back to our room after an evening out and finding the bed turned down, ice in the bucket and soft music playing was a special treat we haven't experienced in years.
4 out of 5
Recommended
for Everyone
by A verified traveller

Please don't charge for internet

Posted 10-Sep-2014
Please don't charge for internet - it comes across as outrageous
5 out of 5
Recommended
for Everyone
by A verified traveller from ca

Family vacation

Posted 09-Sep-2014
Friendly staff, clean and comfortable room. Velet parking is available and flexible on allowing guests to pick up car at 4 after checked out which was wonderful. Tickets purchased at hotel for aquarium with 2 days admission for price of one was a good deal.
5 out of 5
Recommended
for Everyone
by A verified traveller

Terrific stay

Posted 08-Sep-2014
Fantastic location - wonderful facility. The best way to experience Monterey.
5 out of 5
Recommended
for Couples
by A verified traveller from Fredericksburg, VA

Posted 07-Sep-2014
Pros: Everything
Cons: Offer discount to active duty military and retirees
Location: Many shops and superb restaurants within walking distance. Walk/drive along the bay and watch seals and other wildlife, including whales.
From time of check in to departure, experience was excellent. Staff were courteous and professional, facilities were thoughtfully located to maximize the outstanding view of Monterey Bay and encourage guests to get outside and enjoy the always great weather and views. Our room had a beautiful view of Monterey Bay and would encourage future guests to take advantage of the rooms with 'ocean' view.
4 out of 5
Recommended
for Everyone
by A verified traveller

Luxury hotel

Posted 06-Sep-2014
Fantastic hotel, great location. Just the break we needed before our long road trip to LA.