Ratings based on 930 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
90% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Turlock CA

Great location, clean but not a spectacular room.

Posted 23-Feb-2015
Room was ok but was clean, not the room in the picture. Unfortunately heater did not work. Great location for walking to Monterey and Pacific Grove. Great little breakfast in the morning.
1 out of 5
by A verified travellerfrom SF Bay Area

What a Dump!

Posted 19-Feb-2015
Pros: Not much. Coffee was good and the Costco pastries and bananas were editable.
Cons: Read the experience
Location: Pacific Grove is a wonderful place to go to just slow down. Quite nights but plenty of beautiful scenery.
For a two night stay for my wife and I, I paid over $350 including tax for a room that, if it were not for it's location would go for $45-50 a night. We were given a room on the second floor, accessible by stairs that were rusting away from the salt air, or you could use the tiny elevator that reeked of old cigarettes, your choice. The decor was from the 1950's. with plastic fish mounted on the walls and worn carpet that looked at least 20 years old. The fan in the tiny toilet/bath was so loud that we had to use it in the dark to avoid waking each other up, likewise the refrigerator was so loud we had to unplug the thing. We tried to turn on the heater and it didn't work, so after ten minutes of waiting and two phone calls later a maintenance man showed up to light the pilot. That problem solved, we then turned on the TV only to notice that the remote would only work if it was within 5 feet of the TV. Another call, another visit to install batteries in the remote, but all to no avail! So, now moved to another room we lost our view, but at least the TV worked. Problem solved? Nope! Now this room's heater didn't work either but by now the maintenance guy was off duty and the attendant didn't have the lighter to light the pilot, so he brings us a portable heater, only it wouldn't stay on more than 45 minutes without shutting off..so in the middle of the night I had to wear a coat in bed to stay warm. On and the parking garage leaks water so be sure to bring galoshes!
3 out of 5
for Couples
by A verified traveller

recommend this hotel for couple.... not family

Posted 17-Feb-2015
Pros: location
Cons: cleaness, soundproof, facility
Location: fantastic!
it was little worse than what I expected to see. little different from what I saw some pictures in a website. room was soooo small and bed was right next to corridor and you can hear every single step from outside. AC/Heater didn't work very well. only one good thing about this hotel is.... the location... no doubt... I love this location where right next to beautiful park.
1 out of 5
by A verified travellerfrom Fairfield, CA

Location is the only benefit to staying here

Posted 09-Feb-2015
Pros: Location
Cons: Everything could use improvement here
Location: Lovers Point, 17 mile drive, cannery row, fishermans wharf, monterey bay aquarium
Save your money and stay elsewhere! The list of problems with this hotel are as follows: parking is extremely limited, elevator didn't work, one of the chairs in our room was broken, there were ants everywhere, the bed squeaked everytime you moved, the light/fan in the bathroom was about as loud as a jackhammer, and the walls were so thin that it sounded like the room above us was either under construction or practicing their gymnastic skills! The one and only upside to this hotel is its location and its not worth the hassel. Stay at another hotel and enjoy the beautiful walk to Lovers Point instead!
4 out of 5
for Everyone
by A verified travellerfrom Merced, CA

Great staff, adequate hotel and room.

Posted 07-Feb-2015
Pros: Location. Price. TV worked fine. Easy parking. Restaurant directly across the street.
Cons: A bedside table was breaking away from the wall a bit. The mattress was wonky. Don't know what can be done about noise.
Location: Location is terrific, across the street from a shoreline park with walking path, rocks to climb if you dare, benches to watch crashing waves on rocks.
"Ocean view" is a bit misleading, as it isn't the ocean but the Bay, and "view" is more like peek-a-boo through trees and hotel steps and over a building. Sunset is on the other side of this land mass but the perfect moonrise was a wonderful surprise. The mattress liked to sink here and there but I slept okay. Being an older building, the noise from outside was a factor from time to time. Closing doors were clearly heard. Check-in was easy, thorough and polite.
4 out of 5
for Everyone
by A verified travellerfrom Sacramento, CA

Great location

Posted 02-Feb-2015
Great location, across the street from the beach and monterey walking path. Staff was extremely nice at check in, and offered coffee and snacks in the afternoon. Didn't take advantage of that or the breakfast, but it's a nice complimentary touch. The rooms are a little run down and the walls are extremely thin, so it can be noisy, but those are ok tradeoffs for the location and price.
3 out of 5
by A verified travellerfrom Auburn ca.

Close to the beach & food

Posted 30-Jan-2015
Pros: The view was great.
Cons: Toast & cerial & coffee not a breakfast to brag about.
Location: Food was next door.Small menu food ok.
Tv. didn;t work.Ac didn't work. They gave us a little fan.
3 out of 5
for Everyone
by A verified travellerfrom Las Vegas

House Hunting

Posted 30-Jan-2015
Pros: Location
Cons: Again, assigned parking places would be a plus. That was my main concern coming home mid evening.
Location: Aquarium, Cannery Row, downtown Pacific Grove has lovely shops, antique stores, great restaurants. I particularly like Fandango.
Not enough parking, had to find parking in restricted area on the street. It would be better if they could assign parking spaces. One morning no hot water for shower, possibly due to high consumption at that hour. Resolved later by showering early. Staff very helpful
4 out of 5
for Everyone
by A verified traveller

Nice hotel

Posted 30-Jan-2015
This hotel is nice location, from the room you could see ocean. It is very well located. But room is not big enough.
5 out of 5
for Everyone
by A verified travellerfrom California

Perfect location!

Posted 27-Jan-2015
Room is a little outdated but very clean. Continental breakfast was great. Perfect location practically on the water.