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Reviews of Inn By the Bay Monterey

2 out of 5
Inn By the Bay Monterey
936 Munras Ave, Monterey, CA

Reviews

7.6

Good

Rating 10 - Excellent. 294 out of 995 reviews" "
Rating 8 - Good. 339 out of 995 reviews" "
Rating 6 - Okay. 218 out of 995 reviews" "
Rating 4 - Poor. 89 out of 995 reviews" "
Rating 2 - Terrible. 55 out of 995 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabrielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best places I've stayed! amazing price for an even better stay, i highly recommend! the room was clean, very modern/chic, and had great amenities
Response from Ravi Patel on 24 Mar 2024
Thank you for sharing your experience with us. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 1 night in Feb 2024
Response from Ravi Patel on 24 Mar 2024
Thank you for sharing your experience with us. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

4/10 Poor

Ciarra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner went for the night and at first everything was fine. We did have to pay for a pet fee after we chose the pet friendly room which I was not expecting, she originally told us $45 and then switched it to $50 when we pulled out cash. Not a big difference whatsoever but I did think it was a little odd. Our bathroom was very small, and there was black mold in the windowsill. The lady at the front desk wasn’t very helpful, and I definitely would not stay there again but the room served its purpose. The black mold was definitely our biggest concern. It’s quite close to the pier and downtown which was nice but we still chose to drive as it is a little bit of a walk. There are great restaurants within a 10 minute drive tho!
Stayed 1 night in Feb 2024
Response from Ravi Patel on 24 Mar 2024
Thank you for sharing your experience with us. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 Excellent

Melanie D

Stayed 2 nights in Feb 2024

4/10 Poor

Jesus

Travelled with family
Disliked: Amenities, property conditions & facilities
The area is convenient. At check in as soon the receptionist knew we made our reservation through Expedia she knew the room number. The room was not anything like advertised. The furniture was outdated, the bed sheets were stained, the restroom faucet leaked, no curtains, no sliding door, the mattress is cheap spring mattress, and thin blankets. For the price and advertising I was expecting something better.
Stayed 1 night in Feb 2024
Response from Ravi Patel on 24 Mar 2024
Thank you for sharing your experience with us. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

6/10 Okay

Randy

Travelled with partner
Liked: Cleanliness, staff & service
Ice machine was broken, screen on bathroom window was torn off, could not get regular cable channels on TV- pretty frustrating. Simple things that should work.
Stayed 2 nights in Feb 2024
Response from Ravi Patel on 24 Mar 2024
Thank you for sharing your experience with us. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
this place was awesome. very nice and quaint
Stayed 1 night in Jan 2024
Response from Ravi Patel on 24 Mar 2024
Thank you for sharing your experience with us. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Samantha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location was convenient to go to both downtown Monterey and carmel. But our room remained dim even after turning on every light and lamp in both the room and the bathroom. The bathroom was also very old with the padding around the shower head exposed and the walls breaking down from all the moisture. The soap box in the room was also broken. Luckily there was a piece of soap by the sink. Overall the inn would be a place to stay if you were only in Monterey for a night, but if you are planning to stay longer, another place would be more comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Dec 2023

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and easy
Stayed 1 night in Nov 2023

4/10 Poor

Mayra Lizette

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Monterey Stays
I always stay at the Inn, when visiting the Monterey area. Great location, clean and comfortable beds. Service is also excellent. Staff always goes the extra mile when you need something. Very accommodating.
Stayed 1 night in Nov 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place close to the wharf, restaurants and shopping. Comfy bed, clean room. Would definitely stay here again
Stayed 2 nights in Oct 2023

10/10 Excellent

Macy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and room was very clean. Walking distance to many restaurant options.
Stayed 1 night in Oct 2023

8/10 Good

Isaias

Stayed 1 night in Oct 2023

10/10 Excellent

Sean

Stayed 2 nights in Oct 2023

6/10 Okay

Rebecca

Travelled with partner
We liked our room. However, there was deferred maintenance outside. Our screen in the bathroom was torn off. There were spider webs around property like it was not being maintained.
Stayed 2 nights in Oct 2023

6/10 Okay

Robert

Stayed 1 night in Sep 2023

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Okay!
No water bottles available for purchase; metal frame for bed made it difficult to move feet without hitting the frame; fire alarm went off at 2:18 am.
Stayed 4 nights in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet, and I used Lyft to get around for my niece’s wedding. The front desk was helpful and friendly.
Stayed 2 nights in Sep 2023

6/10 Okay

Benjamin

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
2 outlets in our room didn’t work. The TV required cables to be unplugged and plugged in order to watch any channels and it still did not work. The hairdryer in the bathroom did not work. The evening front desk agent was incredibly kind in checking us in, and even went out of her way to make a courtesy call to see if we were the owners of the car that had their drivers door open for over an hour (it was not our car). It was pretty disappointing to pay over $400 for one night for pretty basic amenities to not even work. But the staff was incredibly nice
Stayed 1 night in Sep 2023

6/10 Okay

Terri

Liked: Staff & service
The Inn was mice and we enjoyed our stay. It had been redone but the quality of work was hasty and not the best. However, the staff was amazing, so helpful and friendly.
Stayed 5 nights in Sep 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and convenient to all parts of the city. Easy walking to delicious breakfast at Plum Cafe and close to many interesting and beautiful parts of the city.
Stayed 3 nights in Sep 2023

2/10 Terrible

arashk

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed for 1 night. The room was clean, there was A/C in the room, had a large bathroom and it was clean. The tv could use an update. Hardly any channels and tv was too small.
Stayed 1 night in Sep 2023

8/10 Good

luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet and comfortable
i stayed 2 nights 1 day clean room very quiet and convenient.
Stayed 2 nights in Sep 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Jepson

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Convenient location and close enough to walk to most things
Stayed 2 nights in Aug 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. We were able to walk to dinner each evening of our stay. Every thing we were on the peninsula to do was 15 minutes or less away. Room was on the smaller size for two queen beds, but appeared freshly renovated. The owners and staff were welcoming, helpful and very accommodating.
Stayed 4 nights in Aug 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was very helpful
Stayed 1 night in Aug 2023

10/10 Excellent

Roseanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet.
Stayed 2 nights in Aug 2023

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very Nice Place to Stay that's Cat Friendly
Nice hotel. Bathroom was very modern and clean. Nice to find a place that is cat friendly, and not just "Pet" friendly (i.e. Dogs only). It cost an extra $45/night for my cat, but at least there were no issues. It was also nice that they give the option to check in/out early. The hotel is in a location that's not far from downtown.
Stayed 1 night in Aug 2023

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place was clean snd stsff friendly. Few minor things that still need to be fixed butt would stsy there agsin
Stayed 2 nights in Aug 2023

10/10 Excellent

Aubrey

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Michael, Kailua

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not worth the price. Few amenities.
Stayed 1 night in Aug 2023

10/10 Excellent

Kaku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

RONALD, Clovis

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The desk clerk was very pleasant, and even knocked on our door after we had checked in to see if we would prefer a first floor room. Bathroom appeared to have been renovated fairly recently, but the faucet was installed incorrectly so it was loose, the toilet paper holder was missing, and the floor to the entire bedroom and bathroom needed a thorough mopping and the door to the outside needed to be cleaned - sticky grimy dirt on the door.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desk person was helpful for me to find a laundry facility.
Stayed 1 night in Jul 2023

8/10 Good

mark

Stayed 2 nights in Jul 2023

4/10 Poor

Melissa

Travelled with family
Disliked: Amenities
Room advertised is not the same as what we stayed in. Also the bathroom barn door was really hard to open and close.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Im not sure why they were getting bad reviews, but i had a great stay here. If you’re going to actually explore the city and just need somewhere nice to stay for a little i think this is a nice affordable place to pick. Its walking distance from downtown Monterey and from there you can walk to old fishermans wharf. The room was clean the only thing is probably there were no locks on the bathroom, its a sliding door, but that wasnt much of an issue.
Stayed 2 nights in Jul 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was totally remodeled. relatively small but extremely efficient and pleasing we thoroughly enjoyed our stay.
Stayed 1 night in Jul 2023

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area
Stayed 1 night in Jul 2023