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Reviews of Comfort Inn Marina on the Monterey Bay

2.5 out of 5
Comfort Inn Marina on the Monterey Bay
140 Reservation Rd, Marina, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 427 out of 1004 reviews" "
Rating 8 - Good. 370 out of 1004 reviews" "
Rating 6 - Okay. 134 out of 1004 reviews" "
Rating 4 - Poor. 44 out of 1004 reviews" "
Rating 2 - Terrible. 29 out of 1004 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

LEONIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff, great common area to visit with families and friends. Walmart is within walking distance, lots of food options in driving distance, beach is within 2-3 miles of walking, very quiet. Enjoyed our staff here.
Stayed 3 nights in Apr 2024

8/10 Good

Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly new hotel, price reasonable compared to close by Monterey
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first trip out to Monterey and stayed at the comfort inn for two nights. Staff was friendly, rooms were clean, breakfast bar was very good. We used the gym facility which was perfect and I would stay here again. Definitely worth the money
Stayed 2 nights in Apr 2024

6/10 Okay

York, Oakville

Travelled with partner
Disliked: Staff & service
A bit expensive pricy of its class.
Stayed 2 nights in Apr 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Kathleen, Grass Valley

Travelled with partner
Disliked: Amenities
Good breakfast options and basically clean rooms. However, there were some stains on our armchair in the room and some darker spots on the comforter cover on our bed.
Stayed 2 nights in Mar 2024

10/10 Excellent

ritzi

Stayed 2 nights in Mar 2024

10/10 Excellent

Lucia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and organized
Stayed 2 nights in Mar 2024

10/10 Excellent

Rakshit

Stayed 2 nights in Mar 2024

10/10 Excellent

Tony

Liked: Amenities
This hotel is an excellent place to stay!
Stayed 5 nights in Mar 2024

8/10 Good

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and fast check in
Stayed 1 night in Mar 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place itself is excellent. However, I could never contact the front desk at any time of the day.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Jeffrey, Modesto

Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Stayed 1 night in Mar 2023

8/10 Good

Bob

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location was great for my trips north and south of the location.
Stayed 3 nights in Feb 2024

8/10 Good

casie

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

4/10 Poor

Fredy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service wasn’t that great
Stayed 1 night in Jan 2024

10/10 Excellent

Ivonne

Stayed 2 nights in Dec 2023

6/10 Okay

Rogelio

Liked: Cleanliness, property conditions & facilities, room comfort
Okay hotel. Clean.
The hotel was clean and nice. The front desk staff was okay. The bed was a little uncomfortable. My fiancee and I had a paranormal experience in our room 201. The parking lot was empty. It seemed like everyone was staying at their competitors, the Hamptons Inn next door. I even felt like walking over there as well.Upon checking out the front desk staff saw me struggling trying to exit out the lobby doors with my luggages and they didn't bother to try opening the door. I thought that was rude. I do not plan staying here again. Lucky I only stayed 1 night. Maybe next time Ill check out the Hamptons Inn.
Stayed 1 night in Dec 2023

8/10 Good

Glenn

Travelled with family
Liked: Staff & service
Comfortable stay at the Comfort Inn
Nice stay. Rooms were clean and comfortable. The check in was easy. We needed extra towels and soap, and the front office representative was very attentive and took care of our needs. The breakfast was adequate, but we would have liked a few more fruit options and variety.
Stayed 1 night in Dec 2023

10/10 Excellent

Parveen

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Yoojin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to call out a number of times fir someone to.check me in. They came in from outside after a while.
Stayed 1 night in Dec 2023

4/10 Poor

tina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Not doing their job.
Nice place physically but when smoke alarms went off in our room at 3 am due to their negligence they refused to compensate me for not being able to sleep which is the point of having a hotel room!! Then they lied saying it was up to Hotels.com to compensate me.
Stayed 3 nights in Dec 2023

10/10 Excellent

Julianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Steven D

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked how close it was to Marina State Beach. The easy access to Hwy 1 to get to neighboring towns/cities. The staff we interacted with was friendly. The beds were comfortable, and they offered breakfast. We would stay there again.
Stayed 2 nights in Nov 2023

8/10 Good

Dezirae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. It was very clean and had friendly staff. They have coffee and infused water at all hours of the day for guests.The drive to Monterey was about 15min; Which I didn't think was bad and it is close to shopping and restaurants. The location to the beach was great as well, literally a 2min drive to a beautiful state beach. Our room was clean and well stocked with hygiene supplies and towels. Shower water pressure and heads were amazing! The only complaint I have about the room is the beds. They were hard and uncomfortable. This is the only reason I didn't give them a five star rating. The breakfast was good, it had warm eggs, sausage, waffles, and toast breads, along with the usual cereal, oatmeal, yogurt and cold foods.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kiseok

Liked: Cleanliness, staff & service, property conditions & facilities
Exellent remodelled
Stayed 2 nights in Nov 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quick visit to Monterey. The hotel provided a convenient, safe, and cost effective spot to stay. I would stay here again.
Stayed 2 nights in Nov 2023

8/10 Good

Georgia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the freeway. Spacious room. Unfortunate that the ice machine did not work on our floor.
Stayed 3 nights in Nov 2023

6/10 Okay

Yoko

Stayed 2 nights in Nov 2023

10/10 Excellent

Yifan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and clean
Stayed 1 night in Nov 2023

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mom and sis were happy.
I got the room for my 89 year old mom and my sister. First, a guy named Milo checked us in, and he was great. Friendly and professional. They had a great breakfast the next morning, and the gent working the desk (sorry, can't remember his name, but he was South Korean. Very friendly and professional, as well. While waiting for my mom and sister to pack up there stuff, we chatted with the clerk. He was super cool. My mom and sister said everything about their stay was great.
Stayed 1 night in Oct 2023

8/10 Good

Eloy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kerry

Stayed 1 night in Oct 2023

6/10 Okay

Teri

Disliked: Property conditions & facilities, room comfort
Checking off my lists for stays on hotels.com
This hotel is under renovation and needs to do a better job of workers and smells from painting when you put people near where workers are painting. The beds need renovation (too hard). The breakfast wasn't edible and coffee was bad too! Need training on cooking breakfast and coffee!
Stayed 3 nights in Oct 2023

10/10 Excellent

Juan

Travelled with family
Super clean
Stayed 1 night in Oct 2023

8/10 Good

Bennett

Stayed 2 nights in Oct 2023

10/10 Excellent

Julianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Visit
Our stay was wonderful. The two rooms were right next to each other and were clean and lovely. Very comfortable beds.
Stayed 1 night in Oct 2023

8/10 Good

Meredith, Concord

Travelled with partner
Liked: Cleanliness, staff & service
Comfortable stay for a good price.
Stayed 2 nights in Sep 2023

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Conveniently located..
Stayed 4 nights in Sep 2023

8/10 Good

Patricia

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Alda Celena

Stayed 1 night in Sep 2023

10/10 Excellent

yuriy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023