Front of property

Reviews of Carmel Inn And Suites

2.5 out of 5
Carmel Inn And Suites
5th And Junipero, Carmel, CA

Reviews

7.4

Good

Rating 10 - Excellent. 288 out of 1005 reviews" "
Rating 8 - Good. 359 out of 1005 reviews" "
Rating 6 - Okay. 188 out of 1005 reviews" "
Rating 4 - Poor. 107 out of 1005 reviews" "
Rating 2 - Terrible. 63 out of 1005 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

julianna

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is outdated and the bed was the worse. It’s like sleeping on the floor with springs coming out of the mattress. I asked if I can get moved to another room hoping a better bed, and front desk clerk said they’re all the same. I was very close to leaving after first night, but we had one more night and I was enjoying the shopping and restaurants. No wonder they offer massages because after first night you wake up with your neck and shoulders kinked. Ya we were only there to sleep, but you leave this place hurting from not having a good sleep. I wouldn’t recommend this place.
Stayed 2 nights in Mar 2024
Response from Manager on 24 Mar 2024
Hello julianna,We're sorry to hear that you experienced discomfort during your stay. Your feedback is crucial for our continuous improvement. We suggest contacting management to discuss your specific concerns in further detail for potential enhancements.

10/10 Excellent

Dana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver nice stay. The staff is friendly. Rooms are clean. The property is right downtown can walk to shopping and restaurants.
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Dana,We are delighted to hear you enjoyed your stay with us! Our team strives to provide top-notch service and maintain a clean environment for our guests. Being centrally located offers convenience for exploring the city's attractions on foot. Thank you for sharing your positive experience with us.

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the great service.
Stayed 1 night in Mar 2024
Response from Manager on 20 Mar 2024
Hello Francisco,We appreciate your kind feedback and are thrilled to hear you enjoyed your stay with us. If you have any further comments or suggestions, please feel free to reach out to our management team directly. Your input is invaluable to us as we strive to continually improve our guest experience.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay.
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Sarah,We're delighted to hear you enjoyed your stay with us! Your positive feedback is truly appreciated. Thank you for choosing our hotel for your visit.

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above however was disappointed when I went to extend my stay a second night and the rate more than doubled because of a holiday weekend, very disappointed.
Stayed 1 night in Feb 2024
Response from Manager on 19 Feb 2024
Hello Deborah, We apologize for any inconvenience you experienced regarding the rate increase due to the holiday weekend. Our rates can fluctuate based on demand, and we recommend booking in advance to secure the best rate for your stay. Your feedback is valuable, and we appreciate you sharing your experience with us.

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot. The staff was very nice when I checked in. It has a great location and is walkable to a lot of shops and the beach!
Stayed 4 nights in Feb 2024
Response from Manager on 20 Feb 2024
Hello Kimberly,We are pleased to hear that you enjoyed our convenient location and found our staff to be friendly during your stay. Our team takes pride in providing excellent service to all our guests. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.

6/10 Okay

Mark

Stayed 2 nights in Feb 2024
Response from Manager on 22 Mar 2024
Hello Mark,We appreciate you choosing our hotel for your stay! Please feel free to contact us directly if there were any areas where we could have improved your experience. Your feedback is valuable to us.

8/10 Good

Kristin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 8 Feb 2024
Hello Kristin, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

Clark, Denver

Close to Ocean Avenue, the heart of Carmel-by-the-Sea
Stayed 3 nights in Jan 2024
Response from Manager on 23 Jan 2024
Hello Clark,We appreciate your feedback and are glad to hear that our hotel's location near Ocean Avenue in Carmel-by-the-Sea was convenient for you. We hope you enjoyed exploring the vibrant heart of our charming coastal town. If you have any further feedback or suggestions, feel free to reach out to our management team directly.

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Overall this was just okay, the bed is not comfortable and there is no way to plug the bathtub nor sink for a bath etc. there was a group of girls staying next door who were being loud with the door open after 10 pm and talking in the hallway. The service is alright. Won’t be back though. Spend the extra few dollars somewhere else for a better nights sleep and more quiet.
Stayed 4 nights in Jan 2024
Response from Manager on 23 Jan 2024
Hello Kelly, Thank you for sharing your feedback with us. We're sorry to hear that you did not find the bed comfortable and that you experienced noise disturbances from neighboring guests. Please note that our team is available 24/7 to address any concerns during your stay. We appreciate your comment on our service and will continue to strive for improvement. We hope you consider giving us another chance in the future for a more enjoyable stay.

8/10 Good

David

Stayed 1 night in Jan 2024
Response from Manager on 9 Feb 2024
Hello David,We're glad to hear that you enjoyed your stay at our hotel. We strive to provide a positive experience for all our guests. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We appreciate your support and hope to welcome you back in the future.

8/10 Good

Charles, SANTA BARBARA

Liked: Amenities, property conditions & facilities
Na
Stayed 2 nights in Dec 2023
Response from Manager on 9 Jan 2024
Hello Charles,Thank you for your feedback. We appreciate you taking the time to share your experience with us. We are sorry to hear that you did not have a satisfactory stay with us. We apologize for any inconvenience you may have encountered. Should you have any further concerns, please don't hesitate to reach out to our management team directly.

4/10 Poor

Stephanie D

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property is shortly staffed. The cleaning staff ignored the do not disturb sign and entered the room to drop off towels. Management should prioritize updating the place. The room was rundown and in poor condition. The only thing that appeared to be renovated was the bathroom, but there was little attention to detail as the shower curtain was inside out.
Stayed 2 nights in Dec 2023
Response from Manager on 8 Jan 2024
Hello Stephanie D, Thank you for sharing your experiences during your recent stay. We apologize for any inconvenience caused by the cleaning staff's oversight. We appreciate your feedback regarding the condition of the room, and we will pass it along to our management team for their consideration. Our team continuously works towards improving our property, and we thank you for bringing this to our attention. Your comments will help us better serve our guests in the future.

8/10 Good

diana

Liked: Cleanliness, staff & service, property conditions & facilities
The property is so close to downtown Carmel. Everything is walkable. It is an older place that has been upgraded. People are very nice.
Stayed 1 night in Dec 2023
Response from Manager on 3 Jan 2024
Hello diana, Thank you for sharing your positive experience with us! We're glad to hear that you enjoyed our convenient location near downtown Carmel and found our friendly staff to be accommodating. We take pride in continuously upgrading our property to ensure a comfortable stay for our guests. We hope to have the pleasure of welcoming you back in the future!

8/10 Good

Michelle

Stayed 1 night in Dec 2023
Response from Manager on 21 Jan 2024
Hello Michelle,We appreciate you choosing our hotel for your stay. If you have any specific feedback to share with us, please reach out to our hotel directly so we can address any concerns you may have had. Thank you for your support and we hope to welcome you back in the future.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location & nice room.
Stayed 1 night in Dec 2023
Response from Manager on 2 Jan 2024
Hello Linda,Thank you for sharing your positive feedback regarding our hotel's location and room. We're delighted to hear that you enjoyed your stay with us. Please don't hesitate to reach out to us if you have any further comments or suggestions. We hope to welcome you back in the future.

10/10 Excellent

Eduardo

Stayed 3 nights in Dec 2023
Response from Manager on 30 Dec 2023
Hello Eduardo,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you again soon!

10/10 Excellent

Zenóbio Moreira

Stayed 2 nights in Dec 2023
Response from Manager on 30 Dec 2023
Hello Zenóbio Moreira,Thank you for choosing our hotel for your recent stay! We're thrilled to see that you had a wonderful experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Excellent

Roger, Mission Viejo

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2023
Response from Manager on 27 Dec 2023
Hello Roger,Thank you for sharing your positive review of your recent stay with us! We're delighted to learn that you had a great experience at our hotel. It was a pleasure to have you as our guest and we hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king bed suite was very comfortable with plenty of dresser space, two closets, and bar counter with separate sink. Excellent value.
Stayed 3 nights in Dec 2023
Response from Manager on 16 Dec 2023
Hello Joseph,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our king bed suite comfortable and spacious, with ample storage options. It's wonderful to know that you also appreciated the value we offer. We hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Lexi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here
Stayed 1 night in Dec 2023
Response from Manager on 14 Dec 2023
Hello Lexi,Thank you for sharing your positive experience with us! We're delighted to hear that you loved your stay at our hotel. We strive to provide exceptional service to all our guests and we're thrilled that we met your expectations. We hope to welcome you back for another enjoyable stay in the future.

6/10 Okay

Michael

Liked: Staff & service
Hard to open the front door to our room Had to call the office to open it several times
Stayed 2 nights in Nov 2023
Response from Manager on 7 Dec 2023
Hello Michael,Thank you for your feedback regarding the difficulty you experienced with the front door of your room. We apologize for any inconvenience this may have caused. We appreciate you bringing this to our attention and will look into it further to improve our guests' experience. Please feel free to contact our management directly for any further assistance.

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location , near downtown Carmel, walkable distance to everything. The suite turned out to be like a 2 bd, turned out great for our family with a 15 months old. Very quite room. All was great!
Stayed 2 nights in Nov 2023
Response from Manager on 30 Nov 2023
Hello Anna, Thank you for your feedback! We're delighted to hear that our hotel's convenient location and spacious suite provided a great experience for your family. We strive to offer a peaceful environment for all our guests. We appreciate your kind words!

8/10 Good

Zhe, Wayne

Liked: Cleanliness, staff & service
good in general
Stayed 2 nights in Nov 2023
Response from Manager on 29 Nov 2023
Hello Zhe,Thank you for staying with us and for your positive feedback! We are delighted to hear that you had a good experience during your stay. Should you have any further comments or suggestions, please don't hesitate to reach out to our management team. We appreciate your valuable input and hope to welcome you back in the future.

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 30 Nov 2023
Hello Evelyn,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a wonderful experience with us. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We hope to welcome you back soon!

10/10 Excellent

Shravani

Liked: Cleanliness, property conditions & facilities
Great location and clean
Stayed 1 night in Nov 2023
Response from Manager on 25 Nov 2023
Hello Shravani,Thank you for choosing our hotel for your recent stay. We're delighted to hear that you appreciated our convenient location and the cleanliness of our property. We strive to provide a comfortable and enjoyable experience for all our guests. We hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Sharee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As a Woman of Color, I did not feel welcomed or valued as a guest in this establishment. 1. I was unable to enter my room for 30 min after the 3 PM check-in time because the room was not ready due to maintenance making repairs to the bathroom. 2. After I was allowed access to my room, I started to hear loud banging on the roof directly above my room because maintenance was making repairs to the roof. This went on for over an hour. 3. The man at the front desk neglected to inform me about the repairs at check-in and when I inquired about them, he tried to gaslight me in front of other guests in an attempt to make me appear as if I was overreacting. He denied that there was construction and that maintenance was only "checking for leaks". After further inquiry, he finally acknowledged that repairs were being done on the roof but continued to lie about providing notice online. When I followed up to fact-check, he became rude and condescending. He kept interrupting me and began to argue with me. He was extremely dismissive and unaccommodating. 5. The pool was definitely an eyesore. It was inoperable and was very dirty. It looked like it had been under construction for some time. 6. The container that was delivered with the continental breakfast the next morning smelled of spoiled milk. It contained 2 Svenhard Danish, 2 cartons of milk, 2 cartons of OJ, and cereal they rationed and packaged themselves. 7. The room smelled old, but the bathroom was modern and clean.
Stayed 1 night in Nov 2023
Response from Manager on 2 Dec 2023
Hello Sharee, Thank you for sharing your experience with us. We're sorry to hear that you did not feel welcomed or valued during your stay. While we apologize for any inconvenience caused by the maintenance repairs, kindly note that our team always prioritizes the safety and comfort of our guests. We appreciate your feedback regarding the pool and breakfast, as we continually strive for improvement in these areas. Our goal is to provide a positive guest experience, and we regret if we fell short of your expectations. Your comments will be shared with our team for further review.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Dear Guest,Thank you for your review and for choosing our hotel. We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Arnold

Needed handicap room. Was given second floor. Had to leave and find another hotel. Overall the place needs better communication.
Stayed 2 nights in Nov 2023
Response from Jay on 18 Nov 2023
We apologize for the inconvenience you had during your stay. We do have rooms available on the ground floor but those need to be requested at the time of making the reservation. If you request a room on the ground floor on the day of check in, then it is subject to availability.- Management

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Quaint Needs some outdoor sitting areas. Had a pool - but looks like it’s in transition for something else - right now junk storage.
Stayed 1 night in Nov 2023
Response from Manager on 16 Nov 2023
Hello Vincent,Thank you for your feedback. We appreciate your suggestion about outdoor sitting areas and will definitely take it into consideration. As for the pool, we apologize for any inconvenience caused by its current status and are actively working on enhancing this area for future guests' enjoyment. We hope you had a pleasant stay overall and thank you for choosing our hotel.

10/10 Excellent

Christine D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2023
Response from Manager on 15 Nov 2023
Hello Christine D,Thank you for your feedback and rating. So sorry your experience was not exceptional. We hope you will stay with us again so we may regain your trust.

6/10 Okay

Rhonda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had cleanliness issues in the bathroom (toilet), grime on phone and dressers, stained towels and sheets. Curtain sheers were torn and dirty. Room in partial state of remodel: no front door threshold (2 inch gap), no bathtub caulk, no bathroom threshold. Room was not made up after first night - no fresh towels, etc. Breakfast basket was questionable - boxed cereal, juice, and pastry. Outside property in partial state of remodel also - swimming pool being dismantled, roof in a suspended state of replacement. Experience was awkard and uncomfortable.
Stayed 2 nights in Nov 2023
Response from Manager on 15 Nov 2023
Hello Rhonda, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. We appreciate your feedback regarding the cleanliness issues you encountered in the bathroom and other areas of the room. We will address these concerns with our housekeeping team to ensure that our high standards are always met. Regarding the room remodeling, we appreciate your understanding as we work to improve our facilities. We apologize for any disruption this may have caused. We strive to provide a comfortable and enjoyable experience for our guests, and we regret that we fell short on this occasion. We appreciate your understanding and hope to have the opportunity to make it up to you in the future.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, ideally located near downtown
Cozy hotel ideally located for walking to downtown Carmel and enjoying all the sights and attractions there. Quiet, clean room, and affordably priced, I would definitely recommend a stay here if you're ever in Carmel.
Stayed 1 night in Oct 2023
Response from Manager on 12 Nov 2023
Hello Michael,Thank you for sharing your positive experience at our hotel. We're glad to hear that you found our location convenient and enjoyed the quiet and cleanliness of your room. It's great to know that you would recommend our hotel to others. We look forward to welcoming you back if you're ever in Carmel again.

10/10 Excellent

Atour

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Nov 2023
Response from Manager on 12 Nov 2023
Hello Atour,Thank you for your feedback! We're glad to hear that you found our hotel to be a good place. We strive to provide a pleasant experience for all of our guests and we appreciate your positive review. Should you have any further comments or suggestions, please don't hesitate to reach out to our management team. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

Jennifer

Stayed 2 nights in Nov 2023
Response from Manager on 30 Nov 2023
Hello Jennifer, We apologize for any inconvenience you may have experienced during your stay. Please contact our hotel directly so we can learn more about your specific concerns and address them accordingly. We value your feedback and strive to provide the best possible guest experience.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on 9 Nov 2023
Hello Christopher,We appreciate your valuable rating and are glad to hear that you found our hotel to be pleasant overall. Please feel free to reach out to us should you have any concerns. We hope to welcome you back in the future.

4/10 Poor

michael

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was nice for the most part, nice location, staff was pleasant but no hot water was available in our room and the pool was non operable.
Stayed 1 night in Oct 2023
Response from Manager on 7 Nov 2023
Hello michael, We appreciate your feedback on your recent stay at our hotel. We're glad to hear that you found our location convenient and our staff pleasant. However, we apologize for the inconvenience you experienced with the hot water in your room and the non-operable pool. We value your comments and will make sure these issues are addressed with our team.

8/10 Good

Mario

Travelled with partner
Liked: Amenities
The room was nice and very clean the bathroom was very clean as well. The toiletries need to be adequate for the people staying in the rooms.
Stayed 1 night in Oct 2023
Response from Manager on 2 Nov 2023
Hello Mario,Thank you for sharing your feedback with us. We're glad to hear that you found your room and bathroom to be nice and clean. We appreciate your suggestion regarding toiletries and will pass it along to our team for consideration. We value your input and hope to welcome you back for another pleasant stay.

10/10 Excellent

Eden

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Manager on 1 Nov 2023
Hello Eden,Thank you for taking the time to share your feedback with us. We are thrilled to hear that your experience with us exceeded your expectations. Our team strives to provide exceptional service and we are delighted to know that we were successful in doing so during your stay. We appreciate your kind words and hope to welcome you back in the future for another outstanding visit.

6/10 Okay

Jay H.

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We were disappointed that our reservation confirmed by Expedia was not in the records of the inn. We were disappointed as well when our room was not made up one day and our feet tracked dirt into the shower as a resolution of the dirty floors. Those disappointments faded from mind because of the great location. We walked to our dinners in excellent nearby restaurants. Carmel by the Sea made for a wonderful visit.
Stayed 3 nights in Oct 2023
Response from Manager on 29 Oct 2023
Hello Jay H.,We apologize for the inconvenience you experienced with your reservation and the cleanliness of your room. We appreciate your positive feedback about our location and nearby restaurants. We hope to have another chance to provide you with a better experience in the future.

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast basket at the door. Carmel shopping and beach beach walks. Bruno'sDeli Market is almost next door which saves BIG by picnicikng at the park or beach.
Stayed 4 nights in Oct 2023
Response from Manager on 22 Oct 2023
Hello Ted,We are glad to hear that you enjoyed our breakfast basket and the convenient location near the deli market. We hope you had a great time exploring the Carmel shopping area and taking walks on the beach.

10/10 Excellent

Ardeanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect
Stayed 2 nights in Oct 2023
Response from Manager on 22 Oct 2023
Hello Ardeanna,We're glad to hear that you found our hotel's location to be perfect!

8/10 Good

Marcia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We had a good time at Carmel Inn and Suites! Our rooms (2) were comfortable and spacious. This was not the norm for our Carmel visits in the past. Great location, too. The price was very reasonable for all the amenities! Will definitely stay here again.
Our morning walk by the ocean
Stayed 2 nights in Oct 2023
Response from Manager on 14 Oct 2023
Hello Marcia,Thank you for your kind words! We're delighted to hear that you had a comfortable stay with us at Carmel Inn and Suites. We appreciate your loyalty and look forward to welcoming you back again soon.

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in town
In town for my daughters wedding. This was just for one more night because we wanted some extra time in Carmel. The room is no frills, and exactly what we expected. Perfect for the evening. Great location in town. Walking distance to shopping and dining.
Stayed 1 night in Oct 2023
Response from Manager on 13 Oct 2023
Hello Erin,Thank you for sharing your experience. We truly appreciate the insight regarding our location and also our room. We hope to see you again in the future. Thank you for your valuable business.

6/10 Okay

Regina

Travelled with group
Hotel needs an upgrade. It is tired and worn.
Stayed 3 nights in Sep 2023
Response from Manager on 11 Oct 2023
Hello Regina, Know that your voice is of tremendous importance to us and we value your comments about our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well decorated inside. The sofa is almost a bed so would be able to share the room. very nice location too. good cleanliness
Stayed 1 night in Sep 2023
Response from Manager on 7 Oct 2023
Hello Chen,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our bed and location. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

8/10 Good

Roy W.

Travelled with group
Very Victorian. Bed/ Furniture, pool being remodeled, remodel of rooms during day with construction, painters, etc during each day. Parking spaces small, compacts ok.
Stayed 3 nights in Sep 2023
Response from Manager on 30 Sept 2023
Hello Roy W.,Know that your voice is of tremendous importance to us and we value your comments about our bed and your insights regarding our furniture. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay. It was very clean and had daily maid service. The room was spacious and comfortable. It is within walking distance of several restaurants. We would definitely stay here again!!
Stayed 3 nights in Sep 2023
Response from Manager on 28 Sept 2023
Hello Sherry,Thank you for being a valued guest and for providing us the feedback regarding our service as well as our room. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

8/10 Good

Rajasekar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything except parking was easy. Parking space is pretty small.
Stayed 1 night in Aug 2023
Response from Manager on 23 Sept 2023
Hi Rajasekar,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our parking space and apologize that it is small. We hope to impress you during another visit with every level of service.

10/10 Excellent

Danyelle

Stayed 2 nights in Sep 2023
Response from Manager on 23 Sept 2023
Hello Danyelle,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.