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Expedia Guest Rating
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
All-Inclusive Details
Rates at Hilton Rose Hall Resort and Spa - All Inclusive include the following: All food, including three meals per day, plus snacks from a selection of restaurants Beverages, including all non-premium brand liquor, draft beer, and wine by the glass Non-motorized water sports Kids Club programs and activities Unlimited access to the fitness center and Internet Cafe Resort taxes and service charges (gratuities)
Not included: Room service; wine and spirits by the bottle; premium-brand liquor; retail-shop purchases; spa services and treatments; golf green fees or equipment rentals; motorized water sports or equipment rentals; on-command movies; optional or outside tours, excursions, transportation; incidental purchases; video-game and gaming machine play; telephone, fax, and Internet access charges; laundry and dry cleaning services; video and photo services; and babysitting services. Additional exclusions may apply.
Note: At check-in, the hotel collects a surcharge of US$70 per night per child (ages 6-17 staying in the same room as their parents) who stay under All-inclusive options. Extra-guest charges collected at time of booking do not cover this child extra-guest fee. Children 0-5 stay free; guests over 18 are considered adults.
Property Amenities
Rooms
The resort offers 488 guestrooms in two, seven-story wings. All rooms come with a patio or balcony to enjoy views of the water, golf course, or garden/mountains. Decor includes a neutral chic white palette accented with dark tropical hardwoods.
Features include pillowtop mattresses, premium linens, feather pillows, flat-panel TVs, two dual-line telephones with voice mail, high-speed wired and wireless Internet access (surcharge), and in-room safes. Coffeemakers come with Jamaican Blue Mountain coffee and bathrooms offer Spa bath amenities. Refrigerators are provided in all guestrooms.
Room Amenities
Dining
Fresh - Open-air pool-view restaurant serving American breakfast and dinner buffets. Nightly entertainment includes cabaret shows, steel bands, and limbo dancing.
Luna di Mare - Located at pool level. Intimate, air-conditioned dinner restaurant serving Italian cuisine. Antipasti bar. Reservations required. (Guests guaranteed one visit per stay.) Dress code: Casually elegant, with long pants, collared shirts, and closed-toe shoes for men. Closed one night a week.
Three Palms Restaurant - Adjacent to the golf course, with indoor and outdoor fine dining. International cuisine for 4-course dinner experience. Reservations required. (Guests guaranteed one visit per stay.) Dress code: Casually elegant, with long pants, collared shirts, and closed-toe shoes for men. Closed one night a week.
Recreation
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hilton Rose Hall Resort and Spa - All Inclusive
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Showing 1 - 10 results (of 350) · See more Hilton Rose Hall Resort and Spa - All Inclusive reviews
“Good Enough to Want an Extension!”
The resort is beginning to show its age, but is still able to deliver a good time. Toiletries in the hotel room (shampoo, conditioner, soap) are not refilled/replaced daily, but that was not a huge issue. Beds were a bit soft for my taste, but did not get in the way of a good night's rest after a day in the sun. Water park is small but has everything you need. I imagine that it can get super crowded pretty quickly during the busy season, but we had no problem with access and finding beach chairs during our visit (12/04/2011 to 12/08/2011). Quality of the buffet food ranged from "passable" to "excellent," depending on the offerings. Best breakfast buffet food was from the omelette bar; best lunch was from the beach side cafe (jerk beef patties); and best dinner buffet food was from the pasta bar. We had dinner at the two reservations-only restaurants, Three Palms and Luna Mare. I was a bit disappointed with the Three Palms steak, which was not worth the extra $20 I had to pay for it, so stick to the all-inclusive meals. Luna Mare served an excellent potato soup and spaghetti with lamb meat balls, but the service was so S-L-O-W!! I felt like we wasted a good amount of time there. Our stay was 5 days & 4 nights, which went by QUICKLY. I believe a stay of about 7 to 8 days would have been ideal, with two days spent off-site, perhaps at Negril or Ochos Rios. As it was, we spent the entire time at the resort, with a brief two-hour outing to a nearby shopping center.
“No Hilton Points”
I loved the hotel and the service. The pools were great! The spa was great. The service was great. The bed was comfortable and the view (ocean view) was perfect. Negatives: Don't bother with the all inclusive package, as it is pretty mundane fare - filling, ok variety, etc. but not fine dining. The "fine restaurants" are only OK, nothing special, and you will want to go out to get local fare which is much more interesting, so why spend the extra. Taxis were expensive and the hotel is way out. Seems like I spent $70-100/day on them. Many excursions were hard to book, as not enough people signed up, which is nuts, as I got a taxi, went to locations and got in easily. I was really looking forward to sailing on the beach, but the claim was it was too rough. On 2 days it was, but one day was fine. I felt like they didn't want to bother. Last, I booked through Expedia, only to have the Hilton say they wouldn't give me any hotel point credits since I didn't book directly with them. Considering what I spent there, this was not acceptable to me.
“Very Impressed!!! Staff was awesome.Jamaicas best kept secret!”
Hubby and I stayed at the Hilton Rose Hall for our anniversary! Upon arrival staff was very friendly and helpful! The room was very clean and airy! Food was awesome..didnt go to the reserved restuarants because we really enjoyed the wonderful buffet assortment at Fresh! There is always food and drink available..Mangoes is good also Loved the jerk chicken they serve..sea side grill wasnt open for food when we went they only offered drinks but that was ok. Overall we loved this hotel and all it had to offer!! Will definitley be returning!!!!!!!!!!!
“Beware...”
The island of Jamaica is beautiful and the waterpark was a lot of fun. But the staff and service was poor. The employees were just that...employees. Nobody seemed the least bit happy with their job or the fact that their job was "customer service". The food was not the best to serve at a place that is "family" oriented.
“not sure about the star rating”
We stayed here for a break last week and whilst there was nothing particularly wrong with the hotel I think it is more of a 3 star hotel then the 4 star it states. The rooms are adequate but could do with a refit sometime soon. The staff were friendly and we couldnt fault them. It was interesting to see that the only time we had the 'extra' touches added to our room was the night before we left, so maybe the hope of a tip makes a difference! The sea was very cloudy for the first stretch and only became clear once it got deeper.There is a lot of seaweed. The beach is cleaned daily to try to help this though. We dined at both of the restaurants that have to be pre booked and the Italian was awful with poor service, but the Three Palms restaurant was very diffferent with excellent food and service. One last thing to watch is to be very careful of the charge for children at the hotel as despite paying your amount to Expedia the hotel will charge you $70 per night for every child who shares a room with you, so this makes a big difference to the total holiday cost.
“Good times were had by both”
It was our first trip to Jamaica and our first time travelling together. Despite a potentially stresssful 'situation'...we had a wonderful time. The hotel was a mix of families and couples....lots to do for all generations. The beach, or lack thereof, was really the only disappointment. The pools, lazy river, water slides, accessibility to kayaks, catamarands,..diversity of restaurants and the food offered was great, as was the nightly entertainment. Since we're not golfers we didn't take advantage of that but its wonderful to have it available. We were only there for 3 days so we had limited time to take in much else other than the hotel. We did go on afull-day excursion which included Dunns River Falls and the Tramway. We enjoyed it all. Climbing the falls was the highlight but bobsledding, ziplining and the chairlift were great fun. Did I mention we were seniors and took part in everything without a problem?
“Fantastic Family Vacation”
We had a small "family reunion" at the Hilton Rose Hall and had a wonderful stay. Most of the staff was extremely friendly and helpful. We all had fun on the Lazy River and the water slides. There was something for everyone in our party - ages 5 to 69.
“FABULOUS”
This was my husbands first trip away and how fabulous it was! IT was an amazing hotel so friendly (Iwas sad to leave the staff) so easy to get around ocean view in whichever room you stay in and most important so much fun! It is perfect for couples and families as well! The lazy river is amazing my husband and I spent alot of time in it and never once were we annoyed with children being around, you never noticed and the kayaking and sailing on the ocean were fun (and free)! So many activities and so beautiful to even just to go walking in the evenings! Entertainment was great and the food amazing! I cannot wait to go back! My other family stayed at the grand pladium in Jamaica and they disliked it! It was so big that it took you for ever to get anywhere and the pool was big but boring and most of them got belly aches if you know what I mean we spent the day there for the wedding and I agree with them it was too too big and tireing! I also liked this hotel because it was in the middle of everything, the airport, negrill and ochis rios, the tourist places you must see!
“Will do again sometime in the future”
Staff are very friendly overall, receptionist need more training.
“A wonderful getaway!”
I spent a long weekend at the Hilton Rose Hall Resort and Spa. I hope to be able to return in the near future, as 3 days here wasn't enough! The staff were personable, friendly, and extremely genuine. I traveled alone for a solo getaway, and they took very good care of me. Check in and check out were a breeze. The pool and water park were relaxing (lots of adults enjoying a run --- or more --- down the slide at the water park!), and the water at the beach was very clear and warm. Quite a delightful trip, indeed. I would recommend this resort to anyone!
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Hotels near Cinnamon Hill Golf Course
Rose Hall Montego Bay, 33126 Jamaica
Nearby Points of Interest
Location Highlights
The preferred airport for Hilton Rose Hall Resort and Spa - All Inclusive is Montego Bay (MBJ-Sir Donald Sangster Intl.) - 11.3 km / 7 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Rose Hall, Jamaica: Also on Jamaicas north coast is Rose Hall. Primarily a resort town, visitors can take in the areas beautiful beaches, as well as sail, swim, or snorkel in the Caribbeans turquoise waters. Birdwatchers will revel in the countless species of tropical birds here. Music lovers also cant go wrong in Jamaica, home to reggae, a combination of rhythm and blues, rock steady, and ska.
Rose Hall Montego Bay, 33126 Jamaica
