Standard Room, 2 Double Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
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Reviews of Comfort Inn Monclova

3 out of 5
Comfort Inn Monclova
Blvd Benito Juarez 2005, Monclova, COAH

Reviews

8.0

Very good

Rating 10 - Excellent. 41 out of 102 reviews" "
Rating 8 - Good. 35 out of 102 reviews" "
Rating 6 - Okay. 13 out of 102 reviews" "
Rating 4 - Poor. 6 out of 102 reviews" "
Rating 2 - Terrible. 7 out of 102 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Francisco

Travelled with family
Liked: Amenities
Disliked: Staff & service
Safe at room didn’t work front desk promised to send someone to repair never showed

6/10 Okay

Francisco

Stayed 1 night in Aug 2022

6/10 Okay

Francisco

Stayed 1 night in Aug 2022

10/10 Excellent

Eustolio, San Antonio

Stayed 1 night in Dec 2021

10/10 Excellent

Ruben

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price and location
Stayed 1 night in Aug 2021

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here especially since they have a restaurant which serves good breakfast
Stayed 1 night in Dec 2020

8/10 Good

Iris

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Iris

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel overall
It was very clean and great service
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was a wonderful hotel! Nice services and good food
Stayed 2 nights in Jul 2019

6/10 Okay

Elva, San Antonio TX

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The manager lady in front desk is VERY RUDE! at first when I checked in she mentioned she could not honor the booking price becasuse it was up to their Bank to convert it into pesos., which it has happened to me before but the hotels work with you in order to make up for the difference in case they charge you more than your booking quote. second, they never mentioned I could not have any visitors into the hotel, and I had a couple that lives in Monclova visit us in order for them to drive us to the weeding we had to go to., she was very rude stopping them and telling them they could'nt go inside the premises. she gives the hotel a very bad image., OTHER THAN THAT I LOVED THE PLACE..
Stayed 2 nights in Jun 2019

8/10 Good

Elio, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Good value for the experience and convenient location

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

6/10 Okay

70gomez

Liked: Cleanliness, staff & service, room comfort
summer vaccation
Had I good time. The swimming pool was great little bit cool but it came great with hot summer.

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ed, Indianapolis

Liked: Cleanliness, room comfort
If you need Wi-Fi you should go elsewhere, bad Wi-Fi!
I chose the Comfort Inn because the Best Western was a terrible experience. The Comfort Inn met most of my expectations. There are two major complaints that will keep me away from the Comfort Inn n the future. 1. Wi-Fi is advertised in the descriptions, high speed Wi-Fi at that, but it is not true. Three times I complained at the front desk about the poor connection and slow speed. The days I stayed at the hotel I had to find a coffee shop to access good Wi-Fi. The business center at the hotel offers a couple of computers with Internet access, but it is slow as well. I lost one major business deal because of the Comfort Inn's joke of a Wi-Fi. 2. Hotel.com only books a room with two queen sized bed for up to 4 people. When I arrived at the hotel I asked for a king sized bed since I was the only person in my party. The receptionist charged me extra for a king sized bed and one person. This does not make any business sense to me. I will try other hotels in the area even if it means having to commute.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jack, Ottawa Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
This is a pleasant hotel with very attentive staff

6/10 Okay

Carmen, Simi Valley, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay there again, if I go back
hotel was very nice, the air conditioner could have been a little colder. the beds/mattress' were old, too soft, needed to be harder, but all in all a nice hotel, staff is very friedly and service in great. thank you

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

JORGE TINOCO

10/10 Excellent

Fabian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio y bien ubicado
Stayed 1 night in Aug 2022

10/10 Excellent

MARIA

Liked: Staff & service, amenities, property conditions & facilities
Todo
Stayed 1 night in Aug 2022

10/10 Excellent

Raul

Stayed 1 night in Jul 2022

10/10 Excellent

Yxana

Stayed 2 nights in May 2022

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hielo racionalizado.
Muy bien, solo que para adquirir hielo dan una moneda por habitacion pero tampoco se pueden comprar mas.
Stayed 2 nights in May 2022

10/10 Excellent

Francisco, MONCLOVA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente relación precio servicio Habitaciones en buen estado. Hotel funcional!
Stayed 1 night in Oct 2021

4/10 Poor

María Guadalupe

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Servicio prepotente y ruidoso
Era domingo a las 7 de la mañana y mi cuarto estaba al lado de la lavandería y estaban lavando y secando a esa hora, con un ruidoso que no pudimos ya dirimir, hablé a recepción y la señorita prepotente me dijo que estaban lavando la ropa de todo el hotel y que no podría detenerlo y le dije señorita vengo a descansar no a que me despierten a esta hora y pregunté por el gerente y me dijo que no estaba e ignoro mi molestia
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal atento, meseros muy recomendado, solo quiero sugerir que deben contar con silla de ruedas para trasladar a las habitaciones a un deshabilitado
Stayed 3 nights in Mar 2021

10/10 Excellent

Claudia Argelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

yoko vanessa

Liked: Cleanliness
Disliked: Staff & service
Recepción lenta y sin amabilidad
La recepción es tardado si no traes el código de hospedaje y pedí un papel higiénico no lo llevaron tuve que salir a pedirlo.
Stayed 1 night in Jan 2020

10/10 Excellent

Perla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicado y confortable Limpio y buena atención, desayuno incluido cumple con lo ofrecido. Amplio estacionamiento y accesible desde habitación
Stayed 2 nights in Oct 2019

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien excelente estancia
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Gustavo

Liked: Staff & service
Disliked: Room comfort
El calor de Monclova
La habitación estaba muy caliente y el clima es demasiado ruidoso
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Que no te explican cómo se manejan las toallas para la alberca ,y aparte para salir es muy tardado hasta que van y checan que todo esté bien te dejan ir😠
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lo que no me agrado es que el Internet falla mucho yo que quede en primer piso donde no tendría por que fallar la red y los 3 días que estuve allí los 3 días fallo el Internet.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pues todo muy bien el desayunó buffet super rico La habitación acomoda y super limpa.
Stayed 1 night in Jul 2019

2/10 Terrible

antonavacast

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Me pareció un establecimiento limpio y ordenado, con un excelente desayuno y una excelente tarifa, desafortunadamente me dio una impresión de hostilidad al momento de hacer el check in, algo de falta de cordialidad con el cliente y por otra parte inseguro ya que en el área de piscina se extravío de una de las mesas un reloj, se acudió a recepción a hacer un reporte y se nos comentó que no se podía hacer nada, me quede con la duda si del por qué no revisar las cámaras de seguridad ya que eso es algo delicado y definitivamente daña la imagen del hotel ante los demás posibles clientes, puedes tener limpieza, buena comida etc. pero si es inseguro y hay mal servicio al cliente, no sirve de nada.
Stayed 1 night in Jun 2019

2/10 Terrible

JoseEspinosa, Saltillo

Business traveller, Travelled with group
Disliked: Staff & service, amenities
Mi reservación al llegar al hotel no aparecía por ningún lado. Al parecer este problema fue por parte de EXPEDIA al no mandarles la notifcicaciónm al hotel. Sin embargo el personal del hotel con muy mala gana y sin ganas de resolver la situacón, pésima actitud. Ni aunque les mostrara el número de reservación y correo de expedia que decia que ya estaba pagado, me podían resolver nada y hasta enojados terminaron ellos. En el desayuno nos salieron dos pelos en la comida horribles. A la hora de irnos nos cobraron unas toallas que nunca nos llevamos
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

luis alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodidad
Es un buen hotel para descansar después de trabajar
Stayed 5 nights in Feb 2019