Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Fairview Inn and Suites

2 out of 5
Fairview Inn and Suites
70 Springdale Blvd, Mobile, AL

Reviews

5.8
Rating 10 - Excellent. 126 out of 835 reviews" "
Rating 8 - Good. 202 out of 835 reviews" "
Rating 6 - Okay. 147 out of 835 reviews" "
Rating 4 - Poor. 122 out of 835 reviews" "
Rating 2 - Terrible. 238 out of 835 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Caitlin

Travelled with family
Disliked: Amenities, property conditions & facilities
It was fine, just outdated. You definitely get what you pay for. The price was right.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 13 Apr 2024
Dear Caitlin,Thank you for your feedback. We're glad to hear that you found the price to be reasonable. We apologize if the hotel appeared outdated to you. Your comments are valuable, and we'll take them into consideration as we work to improve the overall experience for our guests. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

2/10 Terrible

Betty

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So so so dirty. Stained sheets and pillow cases. Dirt all over the room. Smelled like weed even though it was a no smoking room. Other guests were blasting loud rap music in the middle of the night. Typical trashy Mobile. However it was reasonably priced, the air conditioning worked good and despite everything, I slept well. The gentleman at the front desk was very polite.
Stayed 1 night in Apr 2024
Response from Hotel Manager. on 10 Apr 2024
Dear Guest,Thank you for writing the review. I am sorry for the negative experience you had due to cleanliness issues and other concerns. We’re making changes to provide a better guest experience, and you can be sure we’ll do better for you next time. We take real pride in providing the best possible guest experience. I hope that you will try us again.Sincerely,Hotel Manager.

2/10 Terrible

tabitha

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets where dirty the tv didnt work and the air-conditioning was not working there was blood on my sheets
Stayed 1 night in Mar 2024
Response from Hotel Manager. on 8 Apr 2024
Dear Guest,Thank you for staying with us. We sincerely apologize for the negative experience you had during your recent stay at our hotel. We are deeply disappointed to learn about the issues you encountered with the cleanliness of the sheets, the malfunctioning TV, and the non-functional air conditioning. We will investigate the incidents thoroughly and take immediate action to address the issues. Maintaining a clean, comfortable, and safe environment for our guests is our top priority. I hope that you will try us again.Sincerely,Hotel Manager.

10/10 Excellent

Jacqueline

Travelled with group
Clean & cheap.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 30 Mar 2024
Dear Jacqueline,Thank you for your positive review and 5-star rating! We're glad to hear that you found our hotel clean and affordable. Providing a comfortable and budget-friendly experience for our guests is important to us, and we're pleased that we met your expectations. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Sincerely,Hotel Manager

10/10 Excellent

tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 3 nights in Feb 2024
Response from Hotel Manager on 6 Mar 2024
Dear Guest,Thank you, Tabitha, for your fantastic 5 out of 5 rating on Expedia! We're thrilled to hear that you found our rooms clean. Your positive feedback is much appreciated, and it inspires our team to maintain the high standards that you experienced. We hope to welcome you back for another excellent stay in the future.Sincerely,Hotel Manager

2/10 Terrible

Alva Newell Bowers

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It smelled and there were stains on everything.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 5 Mar 2024
Dear Alva Newell Bowers,We apologize for the unpleasant smell and stains you encountered during your stay. Your comfort and satisfaction are important to us, and we regret that we fell short of meeting your expectations. We take cleanliness seriously, and we will address these issues promptly with our housekeeping team to ensure improvements are made. We hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager

8/10 Good

Latisha

Stayed 1 night in Feb 2024
Response from Hotel Manager on 22 Mar 2024
Dear Latisha,Thank you for your positive rating and for choosing to stay with us. We're glad to hear that you had a good experience during your stay. If there are any areas where we can improve or if you have any feedback for us, please feel free to let us know. We value your input and look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Hattie

Stayed 1 night in Jan 2024
Response from Hotel Manager on 22 Mar 2024
Dear Hattie,Thank you for your excellent rating and for choosing to stay with us. We're thrilled to hear that you had a great experience during your stay. If there's anything specific you enjoyed or if you have any feedback for us, please feel free to let us know. We look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

2/10 Terrible

Keith

Disliked: Cleanliness, property conditions & facilities
Our room was a dump. Stains and dirty spots. Almost all of the room contents were missing, broken, or not working. I had to wait outside in subfreezing windy dark weather to register through a window. The only good thing is, the room was warm on a cold night, and it was cheap.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 5 Mar 2024
Dear Keith,We are sorry for the inconvenience caused during your last visit to our hotel. We’re involved in a continuous improvement process aimed at making the hotel better than ever before, and a lot has changed in the short time since your stay. Please visit again to enjoy the much-improved stay and hospitality.Sincerely,Hotel Manager

2/10 Terrible

Marissa

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 5 Mar 2024
Dear Marissa,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

2/10 Terrible

Toyia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Tasha

Stayed 1 night in Dec 2023

4/10 Poor

Chelsea

Stayed 1 night in Nov 2023

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 3 nights in Oct 2023

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Meh
Ok stay, not the greatest inside. There was a hole in my bathroom door. If jus staying one night or won't be in room much. Ok to book here
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not such a good pick
My sheets was dirty my toilet wasn't working the tub was dirty. And the staff was short
Stayed 1 night in Oct 2023

10/10 Excellent

Raven

Stayed 1 night in Oct 2023

4/10 Poor

Zykerria

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Wasn’t as bad but not that good either
Stayed 1 night in Oct 2023

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse motel ever .
Blood stains on the floor under the couch that should be in the dump... I left 15 min after seeing the blood stains... didn't take pics just left and went back to moss point..
Stayed 1 night in Oct 2023

2/10 Terrible

Kristine

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yucky room
Upon entering the room, we got a whiff of marijaunna. The blamket on the bed was noticeably soiled, with burn holes and stains. The sheets were also stained . We requested another blanket, which was different,, but was stilled stained and miscelaneous sticky abels stuck to it. The sink had hair in it. The couch was soiled as well. The room overall wss nasty. After receiving the second soiled blanket we knew requestng another room would be as disappointng. We stayed begrudgingly since we were told no refunds.
Stayed 1 night in Sep 2023

8/10 Good

India

Cheap
It was ok for wat I paid
Stayed 3 nights in Sep 2023

2/10 Terrible

Crystal

Stayed 1 night in Sep 2023

10/10 Excellent

Quanteria

Travelled with partner
Liked: Staff & service, property conditions & facilities
Quiet
Stayed 1 night in Sep 2023

6/10 Okay

Tara

Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It's alright for the price, just be careful
Issues with ice machine and washer and dryer were not operational. Certain areas of the property looked like a horror movie
Stayed 1 night in Aug 2023

8/10 Good

Wendy

Business traveller
Liked: Staff & service
Ok stay
My stay was fine but my room hadn't been swept or wiped down
Stayed 1 night in Aug 2023

2/10 Terrible

Juanita

Stayed 1 night in Aug 2023

8/10 Good

Alvin

Stayed 1 night in Aug 2023

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Salman

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Traveler Beware. Certainly not the fairfield...
Mistakenly booked this thinking it was a Fairfield property but it was late and to me, fine, whatever, another hotel right? Wrong. A motel. An old dirty motel. The "Non-Smoking" room had cigarette burns in the drapes. More cigarette burns in the bed spread. After pulling the bed spread (which was just a flat sheet with floral print) there was no blanket - just a flat sheet. You cannot adjust the AC below 70 degrees without it reverting back to 70 automatically. The bathroom ceiling had a water leak/hole and there was standing water on the ground under it. The toilet rocked and had an exposed shim to help "stabilize" it. I still don't know if the pool of standing water which was there when we checked in was from the ceiling, toilet, or shower. On a plus side, the water was HOT and had great pressure; HOWEVER, the shower didn't drain very well. Towels were especially lackluster and I'm fairly certain they were of such cheap quality and so thin you could see through them. All that said, I was just in need of a place to crash for a few hours and shower in the middle of a 2000 mile road trip so it did the trick but holy heck I wouldn't stay here again. Fairview... can't believe I fell for that (I checked in a nearly 1 AM so I chalk it up to mental fatigue). Moral of the story READ THE REVIEWS.
Stayed 1 night in Jul 2023

2/10 Terrible

Dawn

Disliked: Cleanliness, property conditions & facilities
This hotel was disgusting!! I used a towel to clean water spilled on the floor, and the towel turned black from the floor being so filthy! The bathtub had stains in it, and the entire room was damp. There was something red smeared on the door frame. I don’t even want to know what it was. One of the bed comforters had a hole in it, and the sheets and towels just looked really old and not that clean. I wish I could attach pics to my review. Expedia said this hotel included breakfast for 2. Not only was breakfast NOT included, but they didn’t even have coffee. NO coffee in the room or lobby. Never in my life have I been to a hotel with no coffee. As for the breakfast, I wouldn’t have eaten anything prepared in this filthy hotel anyway, but just annoying that description is inaccurate. The surrounding area looked rough too. Avoid this one like the plague!
Stayed 1 night in Jul 2023

2/10 Terrible

Stuart

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Not bad for the price you pay. Don’t expect perfect and you’ll be happy. I would stay there again.
Stayed 3 nights in Jul 2023

2/10 Terrible

Angel

10/10 Excellent

Anthony, Land O Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay far away, it’s nasty.
They really need to take care of the homeless people that hang out all over the parking lot begging for change and to use your room after they see you’re leaving. Don’t expect any kind of breakfast options from the hotel. Not even a vending machine. I asked if they had coffee in the morning and the man at the front desk acted offended after chuckling and saying oh no. Room was pretty gross. One beds sheets had holes and stains on it, and there was used plastic silverware left in the room. By far one of the worst hotels I’ve even had to stay in. Highly recommend finding another.
Stayed 1 night in Jul 2023

2/10 Terrible

Gerald

Stayed 1 night in Jul 2023

2/10 Terrible

Kyle

Stayed 1 night in Jul 2023

2/10 Terrible

Crystal

Disliked: Cleanliness
Stayed 1 night in Jul 2023

2/10 Terrible

LeeRoy

Stayed 1 night in Jul 2023

8/10 Good

Enrique

Stayed 4 nights in Jun 2023

2/10 Terrible

Jesse

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am very disappointed would like a refund.
Front desk very rude. The room was dirty air didn't work and beds hadn't been changed. I took pictures but its not letting me upload them.
Stayed 1 night in Jun 2023

8/10 Good

Alethea

Stayed 1 night in Jun 2023

6/10 Okay

Kristina

Stayed 2 nights in Jun 2023

8/10 Good

Ernest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Michael

Business traveller, Travelled with group
Liked: Staff & service
Inexpensive
Stayed 2 nights in May 2023

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2023

10/10 Excellent

Jamal

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2023

6/10 Okay

Chelsea

Stayed 1 night in May 2023