Superior Twin Room, 2 Single Beds | Premium bedding, down duvets, desk, blackout curtains
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Reviews of Hotel Massimo Mishima

3 out of 5
Hotel Massimo Mishima
12-21 Ichiban-machi, Mishima, Shizuoka-ken

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 125 reviews" "
Rating 8 - Good. 51 out of 125 reviews" "
Rating 6 - Okay. 36 out of 125 reviews" "
Rating 4 - Poor. 9 out of 125 reviews" "
Rating 2 - Terrible. 0 out of 125 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Linda

Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a small but classy hotel in a great location, just a block from the train station. The staff were very kind and helpful. The room was small but it was just fine for my purposes. They put a cut flower in a little vase in the bathroom that was so beautiful! I took a walk in the neighborhood and there are two amazing parks/gardens in walking distance in the opposite direction of the train station.
Stayed 1 night in Nov 2019

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff polite, very central location - 2 mins walk from the station, clean and comfortable. But small room for the price
Stayed 1 night in Nov 2019

10/10 Excellent

Sharukh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a great location. You can do your Hakone trip from here.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to the train station. A very easy walk with so many transportation options in a small city.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect! It was very clean and organized.
Stayed 2 nights in Apr 2019

8/10 Good

Bryan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful for a night in Mishima
A nice cosy place not too far from Mishima JR station, perfect for those looking for a place to stop and catch the sights in this town. Room was clean and comfortable. Just make sure you take the correct exit from Mishima station, as it's very inconvenient to get from one side to the other outside of the station, especially if you're carrying luggage.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Base
Nice hotel to travel from to various points of interest
Stayed 2 nights in Oct 2017

6/10 Okay

LaurenKD, Australia

Disliked: Cleanliness, room comfort
Plenty of other choices instead
Wanted a non smoking room for our 9 night stay. Had a smoking room whose pillows and mattress stunk of cigarettes. Cleaners cleaned at random times everyday. Banging repeatedly on our door at 10am one day, and only starting to clean at 3pm the following. These were weekdays. They leave a piece of paper saying we want to conserve the environment to reduce towel and sheet changes which the cleaners ignore completely. They just do their clean regardless of what you choose. Having to select your toilettries from the front reception desk while the staff watch you is embarassing and degrading. I was hoping I would have a good review for this place but I dont, sorry.
Stayed 9 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and near station
Very close to the train station. Restaurants nearby as well as family mart.

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Close to JR Mishima
It was right across from the Mishima train station, and close to areas with great views of Mt. Fuji!

4/10 Poor

Geraldina, Guam

Liked: Staff & service
Disliked: Room comfort
Hard to communicate with the stuff. Beds are very small for a couple.

8/10 Good

Frances, U.S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cofortable convenience place to stay
the location is very close to train station with walking distance and convenient for transportation. We stayed one night, the room was clean and comfortable. The staffs are ok and hope the hotel has a bit more info on local info.

6/10 Okay

Michael, Australia

Disliked: Room comfort
Think Twice
Very noisy street with yelling and screaming every night. Very expensive hotel for what it was. Double room was very, very small so had to pay for an expensive upgrade to a twin room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stranded
Booked this Hotel at 11pm as I was stranded in Mishima railway station, walked the 3 mins to the Hotel and they were expecting me! excellent service and very comfortable.

10/10 Excellent

Jennifer, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, convenient hotel
This hotel was very convenient to the Shinkansen station and to take a bus to Fuji early the next morning. The room was small by Western standards, but we still had room for our luggage and a quick place to sleep. The room was very efficient and seemed high quality for the price. I would stay here again or recommend it to friends.

6/10 Okay

Melyana, Sydney

Liked: Staff & service
Disliked: Room comfort
Just ok
We stayed for 2 nights as we planned to go to mt fuji. Our room was at level 2 and it's a bit noisy at night as we can hear people chat on the street. On the neighbourhood got few clubs n restaurants. The most dissappinted things was the room. We booked non smoking room then few days before we arrive, we got an email that they will give us smoking room with deodorise. But it did not work. You still can smell the smoke in the room. I hardly can sleep well at night. Also, the email i got re the room was from hotel.com which they only suggested me to contact hotel by phone, no email. It's hard for us as we had already in tokyo n we did not have any mobile that we can use in japan. So i feel that hotel.com was irresponsible too in this case.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
They upgraded us to a big flat with two bedrooms, two bathrooms, kitchen. Breakfast was continent style. Rooms were spotless, location could not have asked for better...

6/10 Okay

Tiffany USA

Liked: Cleanliness, staff & service
Smoking room
If I had a non smoking room, the review would be better. I had bad experience. The room is too smell.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Donna B, Chester, England

Liked: Cleanliness, property conditions & facilities
Nice hotel
We stayed at the Massimo Mishima for 3 nights in April 2014. It's in a very convenient location a few minutes walk from the train and bus station and is a clean and modern hotel. The room was small but that was expected after having stayed in several hotels across Japan. The staff spoke limited English but did their best and helped to set the air con for us which we couldn't work as the settings were in Japanese. Mishima was further from the Hakone area than I had expected (about an hour on the bus). Unfortunately we experienced bad weather during our stay and struggled to find much to do in Mishima so made use of the lobby area and complimentary coffee.

8/10 Good

Rian Pace, Rollingstone, QLD, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Room, would reccomend. Close to JR Station.
Hotel was good. Clean Rooms. Wireless Internet. Was only a minute walk away from the JR Station and made it very easy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Loving Japan, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the JR Station
I booked this hotel while in Tokyo. 3 hours later, I was at the hotel. The JR station is literally right down the street from this location. The hotel was clean, more modern the the other hotels I have stayed in while in Japan. The person who was on duty knew I was coming and addressed me although I checked in at 0200. When I go back to Mt Fuji, I am staying here.

4/10 Poor

Iain, Birmingham, UK

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not very enjoyable
Although we were only in Mishima for 3 nights and on;y relaly intended to use the hotel as a base from which to see some sights around Fuji-san and the Izu peninsula, we weren't very comforatble in the Hotel Massimo. Our room was tiny and although the bathroom had a frosted glass sliding door with a pulldown screen, it was essentially visible from the bed. All in all, the room was very claustrophobic. The room was clean though and the bed was reasonably comfortable. The breakfast wasn't too bad, although the 'western' option consisted of 1 sausage, 1 piece of ham and a portion of scrambled egg that looked appalling (the rest of the buffet part was ok: croissant, cereal, etc). If you stay here and have breakfast, ask for the Japanese option as the fish looked alright. Best used by people not planning on spending much time here, although the price was also a little high for what it was. As a guide, our hotels in Hiroshima and Kyoto were both much cheaper and were much nicer.

10/10 Excellent

Hanson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tony, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel
Like all Japanese hotels rooms are very small but this hotel is new and beautiful if you have a chance to have your own room take it

6/10 Okay

Hiroaki

Liked: Cleanliness, staff & service
ホテルマッシモミシマに泊まって
駅から近く周りに店があるので便利。部屋は狭い。海外のホテル風な洗面なので、ある意味使いづらいかもしれない。シャワーのみでバスタブなし。朝食は多種ありGOODでした。
Stayed 1 night in Dec 2023

8/10 Good

ももか

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
綺麗な施設で快適に過ごせました。

10/10 Excellent

KEIGO

Stayed 1 night in Jun 2022

10/10 Excellent

Yoshida

Liked: Cleanliness, staff & service
駅から近くて便利で､スタッフの方の対応も丁寧でした。
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
ホテル自体は良いのですが、、、
翌日のゴルフのため、前乗り宿泊でした。部屋もコンパクトながら機能的で問題はありませんでしたが、ホテルは悪くないと思いますが、深夜に近所のガキ共がワイワイ騒いでいてうるさかったですね。よく眠れませんでした。
Stayed 1 night in Nov 2021

4/10 Poor

YOSHIKI

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Minoru

Business traveller
Liked: Cleanliness
Stayed 1 night in Jun 2021

6/10 Okay

Hiroyuki

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
まあまあの価格だけど、シャワーなしで朝食もなかった。 それが予約の時にわかりづらく、少し騙された感がある。
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても快適で、スタッフの方が優しかったです。
Stayed 1 night in Jan 2021

8/10 Good

Iwamoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
Stayed 1 night in Jun 2020

8/10 Good

Kaori

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

6/10 Okay

TETSUYA

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
マッシモ
お風呂がなくシャワー、洗面所も個室ではなく部屋のデスク横が残念だった。 また、チェックインの際、フロントではなくロビー。
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
部屋の清掃 特に隅っこにホコリが見られます。
Stayed 1 night in Dec 2019

8/10 Good

mey, 神奈川県

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
バスタブなくシャワーだけでしたが 泊まるだけなら問題ないです。 お風呂、トイレはクモリガラス張り トイレを通らないとシャワーにはいけないです。 ベッドは寝易かったです。
Stayed 1 night in Nov 2019

6/10 Okay

ken ji

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
自動販売機
自動販売機にアルコール系を入れて欲しかった
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適なビジネスホテル
立地がよく清潔で，コスパに優れるオススメのホテルです．ビジネスでの滞在に関しては非の打ちどころナシです．また利用します．
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Aug 2019