Excellent staff service, Jeffrey at the front desk was cordial, remembered details about what I was doing in Milwaukee and offered helpful suggestions to improve my comfort and make my visit easier in and out of the hotel.
Did not eat dinner at the hotel, but had a very nice breakfast. The hotel staff was very friendly.
The only thing that was odd, was the arrangement of our room. We had a king bed room, and the TV was off to the side. Although we could turn the tv somewhat for viewing, it would have been better in a different location. It was straight on viewing from the couch, but had it been more in the corner, it could have been more easily viewed from all locations by turning it to the viewing area.
I stayed here with 3 other people and we had a great time. Althought it isn't the nicest of hotels the location was great for the downtown bars ( only a few blocks away). The beds were extremely comfortable, I was pleasently surprised. Also, the staff was amazing. The bartenders were awesome and let us stay in the bar til about 3 AM.
This resort hotel is open, roomy, comfortable and has many fine amenities: indoor and outdoor pools, good resturant, small gathering places, large ballroom facilities, lakeside attractions, friendly and attentive staff - and they will help you pronounce Oconomowoc!
We stayed only one night - we had a total of five of us, including our two kids, my husband and I and my mom. They didn't charge us any extra for all of us and the room accommodated us perfectly. They let us check in early, great swimming pool (it was really warm which was great in the middle of the winter), spa was nice. As for the room, it was a very nice size suite, big bedroom, nice little kitchenette in the hallway with just enough of what you need. The bed was very comfortable, as was the pull out sofa, great linens and pillows too. The staff was all very helpful and willing to accommodate with whatever we needed. Excellent breakfast - full made to order included with our room which was quite surprising. I would absolutely stay here again.
we got the suite this time as our daughter stayed with us and we needed extra bed. the beds are really comfy and we sleep very very well so we tend to single out this hotel when we come to this part of the state.
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