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Reviews of Best Western Nittany Inn Milroy

2.5 out of 5
Best Western Nittany Inn Milroy
5 Commerce Drive, Reedsville, PA

Reviews

8.6

Excellent

Rating 10 - Excellent. 341 out of 696 reviews" "
Rating 8 - Good. 236 out of 696 reviews" "
Rating 6 - Okay. 68 out of 696 reviews" "
Rating 4 - Poor. 34 out of 696 reviews" "
Rating 2 - Terrible. 17 out of 696 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Viktorya

Stayed 1 night in Mar 2024
Response from V on 13 Apr 2024
Thank you for the feedback, we appreciate it.We're sorry for not meeting your expectations.We hope you give us one more chance to make your stay better.

2/10 Terrible

Jiselle

Travelled with family
Liked: Staff & service
Bed. Bugs
Stayed 1 night in Mar 2024
Response from V on 3 Apr 2024
Thank you for the feedback. We apologize for the inconvinience.

8/10 Good

Guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not too far from Penn State, Clean room with comfortable bed. Shower head needs to be replaced!
Stayed 1 night in Mar 2024
Response from V on 30 Mar 2024
Thank you for the feedback, we appreciate it.We are glad that you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Charles

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 2 nights in Mar 2024
Response from V on 27 Mar 2024
Thank you for the feedback, we appreciate it.We are glad you enjoyed your stay with us & we hope to see you again.

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay- will be back
Stayed 1 night in Mar 2024
Response from V on 27 Mar 2024
Thank you for the feedback, we appreciate it.We are glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Angela

Stayed 1 night in Mar 2024

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not much around the location
Stayed 3 nights in Mar 2024
Response from V on 19 Mar 2024
Thank you for the feedback, we appreciate it. We are sorry for the inconvinient location of the hotel.We hope to see you again.

10/10 Excellent

Georgeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for two nights. The room was clean and quiet. There was a truck stops and station next to the property but amazingly it was very quite. The room had all the necessities needed. We were on the ground floor facing the truck stop. We would stay there again.
Stayed 2 nights in Mar 2024
Response from V on 15 Mar 2024
Thank you for the feedback, we appreciate it.We're glad that you enjoyed your stay with us.We hope to see you again.

10/10 Excellent

ALAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A reasonable cost per night and no exorbitant service fees. Staff was helpful and courteous.
Stayed 3 nights in Mar 2024
Response from V on 15 Mar 2024
Thank you for the feedback, we appreciate it.We're glad that you enjoyed your stay with us.We hope to see you again.

8/10 Good

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: rates, friendly workers Dislikes: toilet too low to floor, pillows, bed rocks
Stayed 2 nights in Mar 2024
Response from V on 11 Mar 2024
Thank you for the feedback, we really appreciate it.We apologize foe uncomfortable bed, pillow & toilet.This helps us to improve & make future stays better for our guests.We hope to see you again.

4/10 Poor

Jason J

Stayed 1 night in Feb 2024
Response from V on 27 Mar 2024
Thank you for the feedback, we appreciate it. We hope to see you again.

8/10 Good

Tisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenint from State College. Comfortable bed, clean room. Any hallway noise comes in the room, but there were not a lot of people, so it wasn't a huge issue. Staff was very friendly!
Stayed 1 night in Feb 2024
Response from V on 26 Feb 2024
Thank you for the feedback, we appreciate it. We're glad you enjoyed your stay with us. We apologize for the noise from the hallway. We hope to see you again.

8/10 Good

ANTOINETTE

Travelled with partner
The room was clean, and quite, bed was nice but the pillows were flat, you need updated pillows, the tv kept flashing off and on, and there was a gentlemen talking with the lady at the front desk in a white truck, all the smoke came into the hotel you couldnt even breath, that was very danferous
Stayed 1 night in Feb 2024
Response from V on 24 Feb 2024
THANK YOU FOR THE FEEDBACK, WE APPRECIATE IT. WE ARE APOLOGIZE FOR THE UNCOMFORTABLE PILLOWS & THE SMOKE.WE HOPE TO SEE YOU AGAIN.

2/10 Terrible

Dana, Arlington

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel lost electrical power leaving no lights, no microwave, no television and most importantly, no clock! No way to tell time soI hqd to wake up early and feel my way around the living area and bathroom. Hotel had no generator and no one to greet me on my departure. Rediculous!
Stayed 1 night in Feb 2024
Response from V on 14 Feb 2024
Thank you for the feedback, we apologize for the inconvinience due to no power at the property. I understand how frustrating it could be staying in a room without it. We hope you give us one more chance to make your stay better

10/10 Excellent

Alesia

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from V on 14 Feb 2024
Thank you for the feedback, we appreciate it. We're glad you enjoyed your stay with us; we hope to see you again.

6/10 Okay

Robert

Stayed 1 night in Jan 2024
Response from V on 27 Mar 2024
Thank you for the feedback, we appreciate it.We hope to see you again.

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from V on 8 Feb 2024
Thank you for the feedback, we hope to see you again.

10/10 Excellent

Pama

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location and very clean. The front desk was very friendly. Good breakfast options.
Stayed 1 night in Dec 2023
Response from V on 8 Feb 2024
Thank you for the feedback, we hope to see you again.

10/10 Excellent

Ruth and Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had some problem with the wi fi for a while, but it worked out. Breakfast was delicious, much better than I expected. There were no blankets in our room, and we were very cold during the night. There was a very good Asian restaurant nearby.
Stayed 1 night in Dec 2023
Response from V on 8 Feb 2024
Thank you for the feedback, we apologize for the wifi issue & about the blankets in the room.We hope to see you again.

8/10 Good

Ann

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from V on 8 Feb 2024
Thank you for the feedback, we hope to see you again.

10/10 Excellent

Melanie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean inside, nice peoe, quiet
Stayed 2 nights in Dec 2023
Response from V on 8 Feb 2024
Thank you for the feedback, we hope to see you again.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like that I was charged $20 for incidentals.
Stayed 1 night in Dec 2023
Response from V on 8 Feb 2024
Thank you for the feedback, we are sorry about the incidentals that you didn't like but it is a rule for all third party guests.

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had just a short stay at this hotel. It was clean and had everything we needed. The staff was nice and helpful. I would return if we need to return to the area again.
Stayed 1 night in Dec 2023
Response from V on 8 Feb 2024
Thank you for the feedback, we hope to see you again.

8/10 Good

Kelly

Stayed 1 night in Dec 2023
Response from V on 8 Feb 2024
Thank you for the feedback, we hope to see you again.

10/10 Excellent

Benigno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from V on 8 Feb 2024
Thank you for the feedback, we hope to see you again.

10/10 Excellent

Natisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Nice shower. Decent breakfast
Stayed 1 night in Nov 2023

6/10 Okay

Sean

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael S. Burrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice hotel 30 mins away from Penn State.
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very cordial. The room was clean and a good value for the price.
Stayed 1 night in Oct 2023

4/10 Poor

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities
The reason I booked the room was to visit with my son who goes to Penn State and the price was reasonable compared to other hotels in the area. The bed was comfy but the bathroom needed a good cleaning and the shower curtain was moldy, gross
Stayed 1 night in Oct 2023

10/10 Excellent

DAVID

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very clean and tidy room. Friendly check-in. 24 hour coffee. Motorcycle trip with friends.
Stayed 1 night in Oct 2023
Response from V on 10 Oct 2023
Thank you for the feedback, we appreciate it.We're glad you enjoyed your stay with us & we hope to see you again.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from V on 10 Oct 2023
Thank you for the feedback, we appreciate it.We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from V on 10 Oct 2023
Thank you for the feedback, we appreciate it.We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Edward

Stayed 1 night in Oct 2023

4/10 Poor

James

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Ceilings weren't painted in areas. There was mildew around sink and. in tile. The bed was not comfortable. Seemed a bit pricey for a 2 star hotel. Ok for a 1 night stay.
Stayed 1 night in Oct 2023
Response from V on 10 Oct 2023
Thankyou for your feedback.We apologize for not meeting your requirements.We hope you give us one more chance to make your stay better.

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfortable bed. Everything looks recently updated. Very nice and friendly staff. Easy check-in and check-out. Nicely arranged and convenient breakfast set up in the morning.
Stayed 2 nights in Sep 2023
Response from V on 4 Oct 2023
Thank you for the feedback, we appreciate it.We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our room. Clean and spacious. However Room219 needs a new toilet seat. Its falling apart.
Stayed 4 nights in Sep 2023
Response from V on 2 Oct 2023
Thank you for the feedback, we appreciate it. We thank you for letting us know about the toilet seat.We hope to see you again.

4/10 Poor

Joyce

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from V on 2 Oct 2023
Thank you for the feedback, we apologize for not meeting your expectations. We hope you give us one more chance to make your stay better.

10/10 Excellent

Alexa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall a very nice experience!
Stayed 2 nights in Sep 2023
Response from V on 26 Sept 2023
Thank you for the feedback, we appreciate your time.We're glad you enjoyed your stay with us.We hope to see you again.

6/10 Okay

dean

Liked: Staff & service
Stayed 3 nights in Sep 2023
Response from V on 25 Sept 2023
Thank you for the feedback, we appreciate it.We apologize for the inconvinience during your stay with us & we hope to see you again.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
Stayed 2 nights in Sep 2023
Response from V on 20 Sept 2023
Thank you for the feedback, we appreciate it.We hope to see you again.

10/10 Excellent

Rebecca

Stayed 2 nights in Sep 2023
Response from V on 10 Oct 2023
Thank you for the feedback, we appreciate it.We're glad you enjoyed your stay with us & we hope to see you again.

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from V on 13 Sept 2023
Thank you for the feedback, we appreciate it.We hope to see you again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from V on 10 Sept 2023
Thank you for the feedback, we appreciate it.We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was on our travel trip
Stayed 2 nights in Sep 2023
Response from V on 10 Sept 2023
Thank you for the feedback, we appreciate it.We're glad you enjoyed your stay with us & we hope to see you again.

6/10 Okay

Debbie

Stayed 1 night in Sep 2023
Response from V on 26 Sept 2023
Thank you for the feedback, we appreciate your time.We hope to see you again.

10/10 Excellent

andriy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good,staff and service
Stayed 2 nights in Sep 2023
Response from V on 5 Sept 2023
Thank you for the feedback, we appreciate it.We're glad you enjoyed your stay with us & we hope to see you again.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for a Penn St football game. The property was nice and clean. The breakfast was good.
Stayed 2 nights in Sep 2023
Response from V on 5 Sept 2023
Thank you for the feedback, we appreciate it.We're glad you enjoyed your stay with us & we hope to see you again.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from V on 5 Sept 2023
Thank you for the feedback, we appreciate it.We're glad you enjoyed your stay with us.We hope to see you again.