Ratings based on 117 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from nh

Posted 15-Jun-2015
Rooms was tiny, tried to watch game on TV picture was all pixel distorted. Place is not worth the money for sure.
Comment from Hotel Management
16-Jun-2015 by Joey, Hotel Management
Sorry to hear about the pixel issue anytime there is an issue like that we ask that a guest reports it as we can fix that issue very quickly! The King bedded rooms with a pull-out sofa are usally good for 3ppl, with 4-5 like many had in the basketball tournement the room does get s tight... we have lots of rooms with double beds which can provide a little more space and we also have 12 suites, hopefully we can have you back for a better experience in one of our larger rooms. Joey - GM
5 out of 5
Recommended
for Everyone
by A verified traveller

family visit

Posted 09-May-2015
Pros: food was great, service was great and pool was very well kept
Cons: pool before 9AM would be nice
Location: I was here to see family not do tourist stuff so I have no idea
Great stay in to see family...Lorraine, Cathy and Marilyn were OUTSTANDING...kind, generous on their game. While I was in town for pleasure I travel ALOT for business if any hotel chain could clone those three woman they'd be lucky bc they make that hotel shine.....I am also a creature of habit, give me great service once you win me as a consumer for life, as long as those three ladies are there and condition, cleanliness and comfort remain consistent, I'll be back for sure.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel

Posted 13-Apr-2015
Beyond fantastic!!! Don't hesitate. Staff, everything is wonderful.
4 out of 5
Recommended
for Families
by A verified traveller

Comfortable and accommodating

Posted 23-Feb-2015 on Hotels
The staff was extremely friendly and accommodating. The beds were very comfortable and the set up was nice. Overall the room was very clean, but our coffee maker was missing parts and there was something splattered all over the cabinet that the fridge was in. I was only there for one night and didn't need those things so I didn't bother to complain, and there was a Starbucks in the lobby bonus! The pool was clean and warm, but there was a plethora of band aids scattered around the pool that was a little off putting. The only downside of our stay was there was a hockey team staying at the hotel that night, and it would have been nice to have known that when we checked and were asked where we wanted out room. We asked to be near the pool had we known there was going to be a herd of boys running up and down that hallway all night we would have asked to be in a room on a different floor from them. They were also quite rude and pretty much ran my little ones out of the pool with their rowdy behavior.
4 out of 5
Recommended
for Families
by Kathleen from Philly

Great, affordable nice hotel

Posted 05-Jan-2015 on Hotels
Stayed here for NYE while visiting family in the area. Can't beat the price and proximity to the Commuter Rail. Clean and ample sized room with nice perks like a safe and a small mini fridge Downstairs had a decent bar/lounge area and a 24 hr market which was a huge help when we wanted water and snacks at the end of our evening and nothing else in the area was open
5 out of 5
Recommended
for Getaway With Friends
by Debra from Mystic CT

Perfect place for an overnighter

Posted 03-Dec-2014 on Hotels
Great access to hotel even though it's located on a busy corner. Enjoyed breakfast in the lobby in front of the fire.
Comment from Hotel Management
21-Feb-2015 by General Manager, Hotel Management
Thanks for the great review and we are lucky to have such convenient access to the local Outlet Mall and LOTS of good restaurants! Hope to see you back again soon! Joey - GM
5 out of 5
Recommended
for Families
by Jessica from Connecticut

I would stay here again!

Posted 28-Nov-2014 on Hotels
The staff was very accommodating and friendly. My only complaint was that the room was very small. Overall, my stay was quiet and comfortable. I would definitely stay there again!
Comment from Hotel Management
21-Feb-2015 by General Manager, Hotel Management
Magic to our ears when we hear the customers say they'll be back! We truly appreciate your business and look forward to the opportunity to host a future visit to Milford! Happy Holidays! Joey - GM
4 out of 5
Recommended
for Couples
by A verified traveller

Noise Maker

Posted 31-Oct-2014 on Hotels
The hotel facility was very clean and comfortable, however the walls between the suites are insufficient for sound barrier. The rowdy next door crowd may as well have been right in bed with us. Good place to go if you are alone and looking for a party, but NOT if you need to relax and get rest.
Comment from Hotel Management
21-Feb-2015 by General Manager, Hotel Management
We are sorry to hear that you could hear your neighbors in the next room that would be annoying to anyone. We hope we get another opportunity to have you back and give you the right experience, we rarely get rowdy crowds and are sorry that you had to experience one for your stay with us. Thanks for your business it is improtant to us and we and your feedback will be shared with our team. Joey - GM
5 out of 5
Recommended
for Couples
by bethania from fort pierce fl

A+

Posted 27-Oct-2014 on Hotels
excellent stay. Front desk staff was extremely professional.
Comment from Hotel Management
21-Feb-2015 by General Manager, Hotel Management
Can't beat that grade or review score THANK YOU for it!!!! Hope to see you back again soon! Joey - GM
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Very Good

Posted 27-Oct-2014 on Hotels
Everything was excellent. Only one complaint: the sign by the main road was not lighted so it was difficult to find at night. Also the sign was relatively small.
Comment from Hotel Management
21-Feb-2015 by General Manager, Hotel Management
Sorry about the highway sign we had to have it repaired and it is lit up VERY well now! We appreciate the great review and hope to see you back again soon! Joey - GM