Ratings based on 395 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

parfait et situation exceptionnelle

Posted 26-May-2015
première classe tout est fait pour y être bien, personnel charmant
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-May-2015
Great area for sightseeing and food and drink.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

Great location, but no breakfast.

Posted 25-May-2015
The hotel is beautiful and well situated around the corner from the Duomo. One disappointing feature was no breakfast. This is a very expensive restaurant and to not include breakfast does not fit with the Italian hotel tradition. Since we had to leave early for the airport on a Sunday, we went for room service. Our 25 euro breakfast was disappointing, at best. When in Milan, I would stay at the Hotel Spaderi. They have it all.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom USA

Posted 23-May-2015
Best sleep we had in Italy and staff, especially Carlo, was fantastic!
Comment from Hotel Management
27-May-2015 by the Hotel Manager , Hotel Management
Dear Paula, many thanks for your enthusiastic review. We are so happy to know that our Maison was the best hotel you had in Italy! We really love having you again as our guest in a near future. Kind Regards, the manager and the UNA Maison team
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Reston Va

Great hotel close to everything

Posted 18-May-2015
We were welcomed by friendly and professional staff who helped us a great deal in our first time to Milan - great directions and recommendations, as well as advanced help in getting us signed up for a local tour (emails from us received prompt attention and responses). Great restaurant recommendations!
Comment from Hotel Management
27-May-2015 by the Hotel Manager , Hotel Management
Dear Denise, thank you for choosing UNA Maison and many thanks for your amazing review! We are happy to know that your stay met with your expectations and that you found here a prompt and warm staff. We really hope to have the chance to welcome you again for another "milanese" holiday. Warm Regards, the Hotel Manager
4 out of 5
Recommended
for Families
by A verified travellerfrom Estonia

excellent location

Posted 06-May-2015
Number big, light, but is required repair. The polite personnel, all were very kind and tried to help. We not really liked system a breakfast in number without alternative. But it is only our habit, it not minus. Generally good hotel with the wonderful location, the price corresponds
Comment from Hotel Management
11-May-2015 by The Hotel Manager, Hotel Management
Dear Svetlana, thank you so much for choosing our Maison for your stay in Milan and for sharing your comment with us. We are glad to know you spent a nice stay with us, thanks to the careful and helpful attitude of all the Staff: our main aim is taking care of our guests. We look forward ti welcome you again for a new holiday in Milan Warm regards, The Management
3 out of 5
Recommended
for Everyone
by A verified traveller

立地は良いが…

Posted 02-May-2015
立地は確かに良いですが、ウナメゾンに泊まる前にエクセルシオールガリア(5つ★)に3泊したので、あらゆる面で見劣りしました。 エントランス、フロントが安宿風で、一泊4万以上は割高だと思いました。
3 out of 5
by A verified traveller

ルーフトップ

Posted 23-Apr-2015
◎最上階の部屋は、三方向採光の明るい部屋だった。 ×シャワー室が狭く、使いにくい。 ×たまたまルーフトップだったが、行くまでのプライベートエレベーターが動かなくなり、またエレベーターに二度乗らなくては行けないため、扱いがめんどくさかった。 ◎スタッフは皆とても明るく優しい。 ◎ウェルカムドリンクに、フルーツも嬉しかった。
5 out of 5
Recommended
for Everyone
by A verified traveller

goede ligging, bijzonder aardig personeel

Posted 21-Apr-2015
Pros: de ligging en het interieur
Location: schuin tegenover de Duomo, perfecte ligging in het centrum van Milaan
het is een compact hotel met fraaie kamers en vriendelijk personeel
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

Great Location, Central Milan

Posted 20-Apr-2015
Pros: The location and the staff were great. We had the pleasure to meet Kenneth, one of the staff members who helped us each day.
Cons: N/A
Location: Good local Milanese restaurants, Shopping was OK if you like the big name expensive shops.
quick check in, offered drinks upon arrival. Hotel very centrally located. Public transportation is easy if needed. We walked a lot to all area's of Milan and felt very safe. The staff was excellent, especially Kenneth who actually walked us out the door and down the street to show us where we should go and the right direction. Always attentive and smiling. All dinner recommendations were local food and not tourist spots.
Comment from Hotel Management
06-May-2015 by the Hotel Manager , Hotel Management
Dear Mark and Shari, thank you for your nice comment published after your recent visit to our Maison. We could not be happier learning that you fully appreciated our location, our service and, in particular, our warm welcome upon arrival! We would like to thank you for the great words deserved for Kenneth and for our staff, it is very rewarding to receive reviews like this! Thank you again and we do hope to welcome you back soon. Kind regards, The Management