Ratings based on 407 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New Jersey

Great place to stay

Posted 10-May-2015
Pros: hotel condition, location and value
Cons: Some staff could have slightly more positive attitude
Location: Everything Milan offers - shopping, sight seeing
The hotel is located very close to the dome and very central in Milan. The rooms are clean, modern and large (for Europe). Breakfast was included for us and it is a real breakfast, not just a few pastries. It will be the only place I will stay when in Milan.
Comment from Hotel Management
12-May-2015 by the Hotel Manager , Hotel Management
Dear "Jersey Guy", first of all thank you for choosing our hotel for your last stay in Milan. We are glad to know that you enjoyed the Hotel in all the different aspects, most of all, for the location that is close to all the main attractions of Milan, the rooms and our Buffet. A special thanks on behalf of the entire team for your appreciation. We hope having you again as our guest soon. Yours Sincerely, The Management
Comment from Hotel Management
12-May-2015 by the Hotel Manager, Hotel Management
Dear "Jersey Guy", first of all thank you for choosing our hotel for your last stay in Milan. We are glad to know that you enjoyed the Hotel in all the different aspects, most of all, for the location that is close to all the main attractions of Milan, the rooms and our Buffet. A special thanks on behalf of the entire team for your appreciation. We hope having you again as our guest soon. Yours Sincerely, The Management
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Boca Raton, FL

Nice hotel, close to Santa Maria della Gracia

Posted 15-Mar-2015
I had a fantastic time in Milan, i received an upgrade when i checked in and the staff was super nice. They gave me useful information, always willing to assist. The breakfast buffet is delicious, food quality food. This hotel is close to Brera and walking distance to La Scala, Duomo and shopping streets. I highly recommend UNA, my room was spacious, had a nice view, very clean and confortable.
Comment from Hotel Management
26-Mar-2015 by the hotel Manager , Hotel Management
Dear Guest, many thanks for the time you dedicated in writing a comment on Expedia regarding your recent stay at our UNA Cusani. It is always extremely rewarding to receive such positive comments from our guests as they enable us to always ameliorate our standards and we are pleased to know that we were able to meet your expectations. We are looking forward to welcoming you again, hopefully in a not distant future. Yours Sincerely, The Management
4 out of 5
Recommended
for Everyone
by A verified traveller

Hôtel plein centre, très agréable

Posted 10-Mar-2015
Pros: Le personnel, la situation géographique, la décoration
Cons: Insonorisation des chambres donnant sur la via CUSANI
Très bien, nous avons passé un très agréable week-end.
5 out of 5
Recommended
for Everyone
by A verified traveller

Central location and comfortable room

Posted 03-Mar-2015
Pros: The room
Cons: The price
Location: Very central, walk to Duomo and opposite Castello Sforzesco. Next to Via Dante a pedestrianised shopping street.
Top floor room was quiet, spacious and well appointed. The bed was large and extremely comfortable. Bathroom was small but perfectly formed. A bit overpriced but then most hotels in Milan are.
Comment from Hotel Management
26-Mar-2015 by the Hotel Manager , Hotel Management
Dear Guest, thank you for sharing with us your opinion about your last stay in our hotel. We are glad that you enjoyed your stay with us and appreciated our location and our spacious rooms. We really hope to have the possibility to welcome you again at UNA Hotel Cusani! Kind Regards, The Management
5 out of 5
Recommended
for Business Travellers
by Ka Wai

This traveller left a rating score only Posted 13-Feb-2015 on Hotels.com
5 out of 5
Recommended
for Families
by Caiping

This traveller left a rating score only Posted 13-Feb-2015 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

great location

Posted 11-Feb-2015 on Hotels.com
Excellent location. Comfortable room. Stayed only one night, not enough to sample quality of service.
Comment from Hotel Management
17-Feb-2015 by the Hotel Manager, Hotel Management
Dear Guest, thank you so much for this nice review! We are glad to know you had a pleasant experience with us, thanks to our great location, close to all the main attractions of the city. We really hope to welcome you again, Warm Regards, The Management
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Canada

Great option in central Milan

Posted 28-Jan-2015
Pros: Jr suite was modern and spacious. Comfortabe bed. Appreciate the free wifi and minibar.
Cons: Lobby looks a little dated, could use a reno.
Friendly staff, modern rooms, good location. Front desk very accomodating.
Comment from Hotel Management
12-Mar-2015 by The Hotel Manager, Hotel Management
Dear Kevin, we thank you for sharing your nice review about the stay with us. We are happy to learn that you appreciated our rooms and our location. We thank you especially for mentioning the helpfulness of our team. Me and the staff are looking forward to welcoming you again next time! Warm Regards The Hotel Manager
4 out of 5
Recommended
for Business Travellers
by Ka Wai

This traveller left a rating score only Posted 26-Jan-2015 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by Gabriellafrom Olbia

Stili di vita

Posted 23-Jan-2015 on Hotels.com
A parte i lavori in corso anche in zona (non si vorrebbero vedere ma sono d'obbligo pare, speriamo per "migliorarci" la città). L'albergo è eccellente, il personale gentile. Atmosfera in linea alle aspettative. Non poteva deluderci considerando il target di spesa.
Comment from Hotel Management
03-Feb-2015 by the Hotel Manager, Hotel Management
Gentilissima Gabriella, La ringraziamo per averci scelto e per aver condiviso la sua esperienza con noi. Siamo contentissimi di leggere i suoi commenti e che abbia trovato il nostro servizio all'altezza delle Sue aspettative. Torni presto a trovarci. Cordialmente, La Direzione